automate customer service

Verloop.io

Verloop.io is a Generative AI-powered support automation suite that helps businesses automate customer engagement, empower agents, and run hassle-free audits.

Verloop.io screenshot

About Verloop.io

Verloop.io provides an effortless customer support solution through its Generative AI-powered support automation suite. It helps businesses automate customer engagement, empower agents, and conduct hassle-free audits. The platform enables companies to build, scale, and optimize their support operations, offering seamless, round-the-clock assistance. Verloop.io leverages enterprise-grade AI to drive high ROI by saving time on query handling and conversation review, and increasing support query deflection. It is recognized as a leading conversational AI operating system, used by unicorns and Fortune 500 companies globally across various industries like e-commerce, banking, travel, real estate, logistics, and insurance. Key offerings include AI customer service automation, AI agent chat, Copilot for agents, and Sparks Auto QA, delivered across channels like WhatsApp, Voice AI, website, mobile, Facebook, and Instagram.

Verloop.io features

  • seamless integrations
  • reports & analytics
  • customer support automation
  • multi-channel engagement
  • ai agent chat
  • sparks auto qa
  • copilot for agents
  • generative ai-powered bots

Verloop.io FAQs

What are we doing?

With our platform, companies can deliver delightful customer experiences across channels and automate support, sales and marketing engagement.

Why are we doing it?

Companies struggle to engage with customers and provide a seamless support experience. The challenge lies in scale, personalisation, presence and budget.

How are we doing it?

With the use of technology, we are creating an automated system that empowers businesses to scale and personalise the post-purchase customer journey.

Open roles

All AI jobs

Account Executive

Benefits:

  • relocation support

  • accommodation

  • health insurance

Experience Requirements:

  • 4+ years of proven Enterprise sales closing experience in SAAS based companies, including Enterprise Sales, and consistent over-achievement of quotas.

  • Proven experience to build strong C-level relationships.

  • Successful track record of planning and rolling out GTM strategies.

  • Prior experience in Conversation Automation/Startup Technology companies is a plus.

Other Requirements:

  • Native Arabic speaker with fluency in English.

  • Self-starter who works proactively to navigate large organizations and identify potential opportunities

  • Ability to seamlessly collaborate with cross-functional teams, including inside sales, product marketing, growth, customer success, and product

  • Outstanding verbal and presentation skills

  • Strong operational and analytical abilities. Metric-driven, comfortable in working with data to draw and share insights with stakeholders.

Responsibilities:

  • Responsible for Driving Sales Revenue from KSA.

  • Align with internal teams (Inside Sales, Marketing, Product) to deliver business growth.

  • Manage the end-to-end sales process and provide clear visibility on the pipeline to the leadership team

  • Be a trusted advisor to the key accounts on all things conversation automation and drive efficiency.

  • Build and maintain C-Level relationships in the named Enterprise Accounts

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