Verloop.io

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About
Verloop.io is an AI-powered customer service automation platform. It offers an LLM architecture trained to automate end-to-end customer service operations. Key features include an AI Agent for chat and voice automation, a Co-pilot for Agents with a Gen AI module, and Sparks Auto QA to reduce QA time. It supports omnichannel engagement, integrates with 100+ workflows, and provides actionable insights on customer engagement.
Platform
Features
• chat automation
• ai agent
• voice automation
• sparks auto qa reduce qa time by 50% with gen ai
• gen ai module to help agents respond faster to customers
• co-pilot for agents
• llm architecture trained to automate end to end customer service operations
• customer service automation platform
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