Experience Requirements:

• 5+ years in solutions consulting, sales engineering, or a similar enterprise pre-sales role

• Experience managing complex, multi-stakeholder technical sales cycles

• Applied experience with GenAI and Intelligent Document Processing

• Hands-on exposure to prompt design, model iteration, and AI outcome explanation

• Working knowledge of APIs, integrations, authentication patterns, and data flows

Other Requirements:

• Familiarity with commercial P&C or specialty insurance workflows

• Experience working within structured sales methodologies such as MEDDPICC

• Highly organized and disciplined in a remote, fast-moving environment

• Strong communicator who brings clarity to ambiguous problems

• Curious by nature and continuously looking to improve processes

Responsibilities:

• Lead end-to-end technical engagement across the sales cycle

• Run structured discovery sessions to map processes and operational bottlenecks

• Design and execute demonstrations and POCs that prove value quickly

• Provide structured feedback to Product, R&D, and Engineering based on customer needs

• Enable partners and internal teams on technical due diligence and demo strategy

Benefits:

• Comprehensive medical, dental, and vision insurance

• Flexible Spending Account (FSA), Health Savings Account (HSA)

• Expert Healthcare Guidance

• Retirement savings

• 15 company holidays each year

Experience Requirements:

• 5+ years of full-time design experience

• Portfolio that showcases shipped work

• Comfort building for an engineering persona

• Fluent in Figma

Other Requirements:

• Collaborative mindset

• Strong communication skills

• Ability to work autonomously in a fast-paced environment

• Willingness to work from SF office 5 days a week

• Legal authorization to work in the United States

Responsibilities:

• Work directly with engineers and founders to navigate the problem space

• Own UI/UX end-to-end, from concept to high-fidelity mocks to implementation

• Gather feedback from peers and users to validate designs and rapidly iterate

• Balance speed and polish with a bias to making pragmatic trade-offs

• Help start the design system: components, patterns, and principles

Experience Requirements:

• Proven experience in sales or business development.

• Experience in the analytics industry (product/marketing analytics, AI, BI, etc) – a big advantage.

• Experience working in start-ups – advantage.

Other Requirements:

• Excellent communication and presentation skills. Ability to persuade, lead, and confidently handle and resolve customer objections.

• High motivation and energy to exceed targets.

• High analytical skills to be able to understand the customers’ pain points and showcase Loops’ unique value propositions.

• English mother tongue – mandatory.

Responsibilities:

• As an Account Executive, you will be responsible for generating new revenue for Loops: creating, cultivating and developing accounts and increasing market share.

• Meet and exceed sales quota – strategically selling the company’s core product to new prospects in a consultative manner.

• Generate new leads through outbound research.

• Management of entire sales cycle from prospecting, discovery, solution proposing, presentation, negotiating and closing.

• Working days – Mon-Fri.

Benefits:

• Competitive salary and benefits package offered.

• ESOPs for all.

Education Requirements:

• Bachelor's degree in English, Journalism, Marketing, Communications, or a related field (or equivalent experience).

Experience Requirements:

• Proven experience as a content writer, with a strong portfolio showcasing diverse writing styles and topics.

Other Requirements:

• Familiarity with SEO best practices and the ability to incorporate keywords effectively.

• Proficiency in using content management systems (CMS) and basic understanding of HTML/CSS.

• Strong research skills and the ability to distill complex information into easily understandable content.

• Creativity and a willingness to think outside the box to produce fresh and engaging content.

• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines.

Responsibilities:

• Produce well-researched and compelling content, including blog posts, articles, website copy, and social media posts.

• Conduct thorough research on industry-related topics to ensure content accuracy and relevance.

• Collaborate with the marketing team to develop content strategies and editorial calendars.

• Optimize content for search engines by incorporating relevant keywords and SEO best practices.

• Review and edit work for grammar, spelling, punctuation, clarity, and style.

Benefits:

• Competitive compensation

• Collaborative work environment

• Opportunities for professional growth and development

• ESOPs for all the employees.

Education Requirements:

• Bachelor's degree in business, marketing, or a related field

• Master's degree preferred

Experience Requirements:

• 8+ years of progressive experience in customer success

• Minimum of 3 years in a leadership role

• Preferably in the SaaS industry

Other Requirements:

• Strong understanding of SaaS products and services

• Exceptional leadership and team management skills

• Excellent communication and interpersonal skills

• Ability to analyze data and make data-driven decisions

• Customer-centric mindset with a passion for ensuring customer satisfaction

Responsibilities:

• Develop and implement a comprehensive customer success strategy to maximize satisfaction, retention, and growth.

• Lead, mentor, and inspire a high-performing customer success team.

• Develop and optimize an effective customer onboarding process.

• Proactively engage with customers to identify opportunities for upselling and cross-selling.

• Oversee the customer support function, ensuring timely and effective resolution of issues.

Benefits:

• Employee meals (breakfast & dinner)

Experience Requirements:

• At least 2 years of proven experience in operations, office management, or a similar administrative role

• Vendor management and negotiation experience

Other Requirements:

• Exceptional organizational skills

• Strong communication and interpersonal skills

• Proactive, creative, and resourceful mindset

• Ability to thrive in a fast-paced, growing environment

Responsibilities:

• Full ownership of day-to-day office operations, including organization, appearance, facilities, and infrastructure maintenance

• Management of cleaning services, office supplies, supermarket orders, and employee meals

• Vendor management, including coffee services, maintenance providers, and building management

• Oversight of office access control, chip encoding and tracking, and security cameras

• Preparation of monthly attendance reports for payroll and budget tracking

Benefits:

• Generous equity package

• Unlimited PTO

• Top-of-market salary

• Great healthcare

Experience Requirements:

• Strong AI Applied Researcher with experience building complex AI applications

• Experience with NLP, ML algorithms

• Experience contributing to research projects from PoC stage to production

• Experience with LLMs, Agents and RAG - Advantage

• Experience using LLMs / Deep Learning models - Advantage

Other Requirements:

• Ability to roll up your sleeves and get things done

• A great communicator and team player

Responsibilities:

• Research and optimization agentic flows to solve complex problems

• Participate in PoCs using bleeding edge technologies

• Build and optimize retrieval-augmented generation (RAG) service

• Fine tune LLMs to optimize accuracy and cost

Benefits:

• Generous equity package

• Unlimited PTO

• Top-of-market salary

• Great healthcare

• 401k

Experience Requirements:

• 2–3 years of engineering leadership experience in high-growth or startup environments

• Strong technical foundation as an individual contributor (IC)

• Experience collaborating closely with AI/ML teams or working on AI products

Other Requirements:

• Ability to manage and grow a high-performing team

• Excellent communication and collaboration skills

• Comfort with hybrid work — this role requires being in our Pleasanton office 3x/week

Responsibilities:

• Lead a team of engineers building AI-driven applications

• Collaborate closely with AI researchers, security experts, and product managers

• Participate in design reviews and unblock technical challenges

• Drive engineering excellence and team growth

• Be a key partner in shaping our product strategy and technical roadmap

Benefits:

• Generous equity package

• Unlimited PTO

• Top-of-market salary

• Great healthcare

• 401k

Experience Requirements:

• Strong engineer with years of experience building complex backend applications

• Strong experience of distributed systems and techniques

• Experience with ML algorithms, Real-time Analytics or LLMs

Other Requirements:

• Ability to roll up your sleeves and get things done

• A great communicator and team player

Responsibilities:

• Integrate the LLMs against hundreds of external data sources

• Scale out the data platform at all levels

• Leverage retrieval-augmented generation (RAG)

• Improve Agentic AI services as well as the platform they run on

• Prototype and evaluate new AI features

Benefits:

• Health Insurance (Safety Wing)

• Stay Healthy subsidy (for gym and sports)

• Unlimited PTO

• Parental leave

• Stock Options

Education Requirements:

• Bachelor's Degree

Experience Requirements:

• 2+ years of experience in frontend development with any modern UI frameworks

• Proven track record of delivering visually appealing interfaces

• Experience working with Design Systems in Figma, Typescript, CSS

• Strong understanding of Web Platform Standards and frameworks

Other Requirements:

• Excellent communication and collaboration skills

• Strong English Skills

Responsibilities:

• Develop web-based user interfaces in TypeScript, React, Next.js and Tailwind CSS

• Collaborate with the product and design teams

• Work closely with cross-functional teams to ensure consistency

Benefits:

• Health Insurance (Safety Wing)

• Stay Healthy subsidy (for gym and sports)

• Unlimited PTO

• Parental leave

• Stock Options

Education Requirements:

• Bachelor's Degree

Experience Requirements:

• 5+ years of experience in frontend development with multiple UI frameworks

• Expertise in Typescript, CSS and Web Platform Standards

• Experience working with Design Systems in Figma

• Experience creating and maintaining UI Component libraries

Other Requirements:

• Excellent communication and collaboration skills

• Strong English Skills

Responsibilities:

• Develop web-based user interfaces in TypeScript, React, Next.js and Tailwind CSS

• Collaborate with the product and design teams

• Work closely with cross-functional teams to ensure consistency

Benefits:

• Generous equity package

• Unlimited PTO

• Great healthcare

• Stay Healthy subsidy (for gym and sports)

Education Requirements:

• BSc/MS in Computer Science, Engineering, or a technical 4-year degree

Experience Requirements:

• 3+ years of experience in a customer-facing technical role within B2B SaaS

• Proven experience working directly with external enterprise customers

• Foundational knowledge of SIEM, SOC automation, or cloud security

• Ability to learn APIs, integrations, and cloud infrastructure

Other Requirements:

• Self-motivated startup mindset

• Ability to explain technical how-tos clearly

Responsibilities:

• Lead technical implementation for new customers

• Serve as a technical expert for platform configurations

• Monitor usage data to identify health risks and drive retention

• Act as a bridge to Product/Engineering regarding customer feedback

• Conduct technical deep-dives and business reviews

Benefits:

• Top-of-market salary

• Generous equity package

• Unlimited PTO

• Great healthcare

Experience Requirements:

• Experience in cybersecurity sales, in a startup

• Excellent knowledge of sales methodologies

• Advanced negotiation skills with complex, high-value deals

Other Requirements:

• Hunter and problem solver mindset

• Never give up attitude

• Excellent communication abilities

• Strong relationship building skills

Responsibilities:

• Own the full sales cycle from prospecting to closing

• Qualify and follow-up on leads from marketing activities

• Manage relationships from first contact through acquisition

• Provide accurate sales forecasts and reports in CRM

• Provide actionable customer insights to product and engineering

Benefits:

• Learning Friday

• Smart Working

• Salary based on experience

• Bonuses

Experience Requirements:

• 5+ years of successfully selling Software/SaaS, Enterprise license agreements

• Experience focussed on generating new business within Enterprise accounts

• Track record in closing large, multi-year deals

Other Requirements:

• Excellent verbal and written communication, presentation, and relationship management skills

• Ability to thrive in fast-paced startup environment

• Fluent knowledge of both Italian and English

• Previous Experience in Business Intelligence, Data Warehousing, or Analytics applications (Nice to have)

• Experience implementing MEDDPICC (Nice to have)

Responsibilities:

• Build client relationships with enterprise businesses within a specified region

• Prospect, develop, and close business within a timely manner

• Negotiate and close agreements with Clients

• Support new customers through the on-boarding process

• Collaborate on marketing initiatives, product prioritization, and partner enablement

Benefits:

• Learning Friday

• Smart Working

• Salary based on experience

• Bonuses

Experience Requirements:

• Significant experience in public policy, regulatory affairs, or institutional relations

• Deep understanding of AI governance, digital policy, and emerging regulatory frameworks

• Proven ability to engage senior policymakers and navigate complex institutional environments

Other Requirements:

• Exceptional communication, negotiation, and analytical-writing skills

• Strong cross-functional collaboration and stakeholder-management experience

• Fluency in English

• Additional European languages are a strong plus

Responsibilities:

• Develop and execute institutional and public-policy strategies related to AI governance

• Build strong relationships with government bodies, regulators, and industry groups

• Monitor regulatory developments and translate implications for internal stakeholders

• Lead external engagement, advocacy, and representation in policy forums

• Prepare policy briefs, position papers, and thought-leadership materials

Benefits:

• Join a winning team

• Autonomy and trust

• Impact and growth

Education Requirements:

• Bachelor's or Master’s degree in Engineering, Business, or a related field

Experience Requirements:

• 1–3 years of experience in SaaS onboarding, client success, or product implementation (startups preferred)

Other Requirements:

• Strong communication skills

• Proficient in Advanced Excel (Pivot tables, formulas, dashboards) and Excel Macros/VBA

• Analytical, proactive, and solutions-oriented mindset

• Comfortable with travel—willing to visit client sites and warehouses

Responsibilities:

• Collaborate with ecommerce and logistics clients to understand their business needs

• Own and manage your portfolio of clients from onboarding through implementation and go-live

• Conduct regular client visits to map operational workflows

• Deliver client training, live demos, and onboarding sessions

• Work cross-functionally with Sales, Product, and Engineering teams

Benefits:

• Competitive salary package with performance-based bonuses

• Comprehensive health insurance coverage

• Continuous learning and professional development opportunities

• Employee assistance program for mental health

• Supportive and inclusive work culture

Experience Requirements:

• 2+ years of experience in a customer support role, preferably in a B2B SaaS environment

Other Requirements:

• Technical knowledge of APIs

• Basic understanding of HTML and web technologies

• Familiarity with JSON and XML formats

• Experience using customer support platforms like Zendesk or Freshdesk

• Strong problem-solving and communication skills

Responsibilities:

• Manage customer inquiries through various support channels

• Diagnose and troubleshoot customer issues related to the platform

• Assist customers in integrating Clickpost’s platform into their existing systems

• Document and log customer interactions and technical issues in the CRM

• Identify and analyze recurring customer issues for product improvements

Benefits:

• Health insurance

• Generous vacation policy

• Learning and development budget

• Team events and company offsites

• Company laptop and devices

Experience Requirements:

• 8-12+ years in B2B SaaS

• 5+ years leading CS teams

Other Requirements:

• Proven track record owning renewals + retention

• Strong customer-facing leadership

• Strong operational rigor

• Experience working closely with Sales/RevOps/Product

• Comfortable working with global customers/time zones

Responsibilities:

• Own renewals and retention outcomes

• Build a predictable expansion engine (upsell + cross-sell)

• Improve customer experience and NPS

• Build and scale the CS org

• Operate with strong systems, process, and data

Benefits:

• Health insurance

• Generous vacation policy

• Learning and development budget

• Team events and company offsites

• Company laptop and devices

Experience Requirements:

• 2+ years of hands-on software engineering experience

Other Requirements:

• Strong proficiency in Node.js and React.js

• Experience with AWS, cloud infrastructure, and Postgres

• Clear communication skills

• Strong product mindset

• Prior experience building Shopify apps (Nice-to-have)

Responsibilities:

• Build, own, and enhance core product features

• Develop scalable backend components using Node.js

• Develop frontend components using React.js

• Collaborate with product and growth teams

• Work with AWS to deploy, monitor, and optimize production systems

Experience Requirements:

• 3+ years of experience building production-grade data acquisition or scraping systems using Python

Other Requirements:

• Strong experience with browser automation tools

• Experience with location-based or geospatial data extraction

• Solid understanding of HTTP and networking fundamentals

• Strong focus on data quality, validation, and reliability

Responsibilities:

• Design, build, and maintain scalable data acquisition pipelines

• Simulate location-based user journeys to capture geo-specific information

• Handle dynamic, JavaScript-heavy environments

• Build distributed crawling systems capable of ingesting millions of data points

• Implement monitoring, alerting, and automated recovery mechanisms