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ClickPost

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About

ClickPost is a comprehensive logistics management platform for enterprises, leveraging data-driven intelligence to deliver exceptional post-purchase customer experiences. It offers a wide range of features including logistics automation, branded order tracking, automated notifications, machine learning-based carrier allocation, delivery date prediction, failed delivery management, returns & exchange management, COD reconciliation, and analytics & reporting. ClickPost boasts integrations with 500+ carriers and various storefronts, WMS/OMS, and communication platforms. The platform caters to diverse business types like D2C brands, retailers, marketplaces, B2B/MPS, banks & fintech, and fulfillment services.

Platform
Web
Task
logistics management

Features

cod reconciliation

returns & exchange

failed delivery management

delivery date prediction

ml based carrier allocation

automated notification engine

branded order tracking

logistics automation platform

FAQs

What is the minimum and maximum pricing for ClickPost?

Our pricing depends on the volume of shipments processed via ClickPost. The minimum monthly billing is $250.

Can I subscribe only for one or two modules of ClickPost?

Yes, you can subscribe to individual modules. We charge based on service usage, but offer packaged deals. Contact sales for details.

Will ClickPost have access to my customer data?

We have a strict PII policy, deleting your customer data at a pre-defined frequency. Our security measures are top-notch.

My business needs a feature ClickPost doesn't have. Can I get it custom-made?

Contact our sales team; we likely have the feature, or we can custom-build it if there's enough business value.

Job Opportunities

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ClickPost

Manager- Partnerships and Strategic Alliances

ClickPost is an all-in-one logistics platform using data-driven intelligence for enhanced post-purchase customer experiences.

saleshybridDelhi, INfull-time

Benefits:

  • Competitive salary package with performance-based bonuses

  • Comprehensive health insurance coverage for you and your dependents

  • Flexible working hours with Hybrid work arrangement

  • Generous vacation and time off

  • Continuous learning and professional development opportunities

Experience Requirements:

  • 3-5 years of experience in sales or partnerships, preferably in a SaaS company

Other Requirements:

  • Strong relationship building and nurturing skills

  • Excellent written and verbal communication skills

  • Highly energetic and positive outlook

  • Strong process-orientation

  • Ex-Entrepreneurs are welcome to apply!

Responsibilities:

  • Educate partners about ClickPost, keep them updated on the new offerings and get referrals for sales team

  • Have frequent conversations with partners to identify industry trends and exchange learnings

  • Generate sales opportunities from partner ecosystem. you would be expected to hit a quota of pipeline generated

  • Work with marketing to execute joint marketing activities with partners

  • Build new partnerships avenues, turn them to playbooks and train new members

Show more details

Customer Support Analyst

ClickPost is an all-in-one logistics platform using data-driven intelligence for enhanced post-purchase customer experiences.

Benefits:

  • Competitive salary package with performance-based bonuses

  • Comprehensive health insurance coverage for you and your dependents

  • Continuous learning and professional development opportunities

  • Employee assistance program for mental health and well-being support

  • Supportive and inclusive work culture promoting diversity and collaboration

Experience Requirements:

  • 2+ years of experience in a customer support role, preferably in a B2B SaaS environment

Other Requirements:

  • Technical knowledge of APIs

  • Basic understanding of HTML and web technologies

  • Experience using customer support platforms like Zendesk, Freshdesk

  • Strong problem-solving skills

  • Excellent verbal and written communication skills

  • Ability to multitask and manage time effectively

Responsibilities:

  • Manage customer inquiries through various support channels

  • Diagnose and troubleshoot customer issues

  • Assist customers in integrating Clickpost’s platform

  • Document and log customer interactions

Show more details

Data Science (ML) - Intern

ClickPost is an all-in-one logistics platform using data-driven intelligence for enhanced post-purchase customer experiences.

Benefits:

  • Paid Internship with potential for full-time employment

  • Flexible work hours

  • Mentorship from experienced data scientists

  • Hands-on experience working on real business problems

  • Networking opportunities or team events

Education Requirements:

  • Recent BE/B. Tech in any stream (Candidates from premier institutes like IIT/NIT preferred)

Other Requirements:

  • Strong familiarity with machine learning techniques and algorithms

  • Proficiency in Python

  • Kaggle experience is a plus

Responsibilities:

  • Apply data preparation techniques for machine learning

  • Implement machine learning algorithms

  • Validation of regression and classification models

Show more details

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