ClickPost
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About
ClickPost is an AI-driven platform designed to revolutionize the post-purchase experience for e-commerce businesses. It leverages AI to create hyper-personalized loyalty engines, maximizing customer retention and boosting lifetime value. The platform transforms standard tracking pages into engaging, personalized shopping experiences with features like contextual messaging, smart product recommendations, and product-specific care intelligence, alongside time-sensitive offers. ClickPost also offers intelligent returns and exchange management, using AI to analyze customer historical data to apply smart, segmented returns policies. Furthermore, it provides AI-powered shipping updates that drive engagement by delivering branded experiences with style tips and care secrets, replacing plain text notifications. The platform also includes pre-dispatch solutions such as multi-carrier integration, smart carrier allocation, and comprehensive reports and analytics. It integrates with leading carriers, shopfronts, WMS, ERP, and OMS platforms like Shopify, Magento, UPS, and DHL. ClickPost is also certified with SOC 2, GDPR, ISO 27001, and ISO 27701 for robust data security and privacy.
Platform
Features
• smart product recommendations
• smart carrier allocation
• multi-carrier integration
• ai-powered shipping updates
• intelligent returns management
• time sensitive offers
• product specific care intelligence
• hyper personalized tracking
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