
ClickPost

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About
ClickPost is a comprehensive logistics management platform for enterprises, leveraging data-driven intelligence to deliver exceptional post-purchase customer experiences. It offers a wide range of features including logistics automation, branded order tracking, automated notifications, machine learning-based carrier allocation, delivery date prediction, failed delivery management, returns & exchange management, COD reconciliation, and analytics & reporting. ClickPost boasts integrations with 500+ carriers and various storefronts, WMS/OMS, and communication platforms. The platform caters to diverse business types like D2C brands, retailers, marketplaces, B2B/MPS, banks & fintech, and fulfillment services.
Platform
Features
• cod reconciliation
• returns & exchange
• failed delivery management
• delivery date prediction
• ml based carrier allocation
• automated notification engine
• branded order tracking
• logistics automation platform
FAQs
What is the minimum and maximum pricing for ClickPost?
Our pricing depends on the volume of shipments processed via ClickPost. The minimum monthly billing is $250.
Can I subscribe only for one or two modules of ClickPost?
Yes, you can subscribe to individual modules. We charge based on service usage, but offer packaged deals. Contact sales for details.
Will ClickPost have access to my customer data?
We have a strict PII policy, deleting your customer data at a pre-defined frequency. Our security measures are top-notch.
My business needs a feature ClickPost doesn't have. Can I get it custom-made?
Contact our sales team; we likely have the feature, or we can custom-build it if there's enough business value.
Job Opportunities
Manager- Partnerships and Strategic Alliances
ClickPost is an all-in-one logistics platform using data-driven intelligence for enhanced post-purchase customer experiences.
Benefits:
Competitive salary package with performance-based bonuses
Comprehensive health insurance coverage for you and your dependents
Flexible working hours with Hybrid work arrangement
Generous vacation and time off
Continuous learning and professional development opportunities
Experience Requirements:
3-5 years of experience in sales or partnerships, preferably in a SaaS company
Other Requirements:
Strong relationship building and nurturing skills
Excellent written and verbal communication skills
Highly energetic and positive outlook
Strong process-orientation
Ex-Entrepreneurs are welcome to apply!
Responsibilities:
Educate partners about ClickPost, keep them updated on the new offerings and get referrals for sales team
Have frequent conversations with partners to identify industry trends and exchange learnings
Generate sales opportunities from partner ecosystem. you would be expected to hit a quota of pipeline generated
Work with marketing to execute joint marketing activities with partners
Build new partnerships avenues, turn them to playbooks and train new members
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Customer Support Analyst
ClickPost is an all-in-one logistics platform using data-driven intelligence for enhanced post-purchase customer experiences.
Benefits:
Competitive salary package with performance-based bonuses
Comprehensive health insurance coverage for you and your dependents
Continuous learning and professional development opportunities
Employee assistance program for mental health and well-being support
Supportive and inclusive work culture promoting diversity and collaboration
Experience Requirements:
2+ years of experience in a customer support role, preferably in a B2B SaaS environment
Other Requirements:
Technical knowledge of APIs
Basic understanding of HTML and web technologies
Experience using customer support platforms like Zendesk, Freshdesk
Strong problem-solving skills
Excellent verbal and written communication skills
Ability to multitask and manage time effectively
Responsibilities:
Manage customer inquiries through various support channels
Diagnose and troubleshoot customer issues
Assist customers in integrating Clickpost’s platform
Document and log customer interactions
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Data Science (ML) - Intern
ClickPost is an all-in-one logistics platform using data-driven intelligence for enhanced post-purchase customer experiences.
Benefits:
Paid Internship with potential for full-time employment
Flexible work hours
Mentorship from experienced data scientists
Hands-on experience working on real business problems
Networking opportunities or team events
Education Requirements:
Recent BE/B. Tech in any stream (Candidates from premier institutes like IIT/NIT preferred)
Other Requirements:
Strong familiarity with machine learning techniques and algorithms
Proficiency in Python
Kaggle experience is a plus
Responsibilities:
Apply data preparation techniques for machine learning
Implement machine learning algorithms
Validation of regression and classification models
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