Experience Requirements:

• 3-5 years of experience in implementation management, preferably within a SaaS environment.

• Proven ability to manage multiple projects simultaneously, with a strong track record of meeting deadlines and delivering high-quality results.

• Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely to customers and internal teams.

• Familiarity with SaaS platforms and experience with system integrations, particularly with payroll systems, is highly desirable.

• Strong analytical and troubleshooting skills, with the ability to identify issues proactively and develop effective solutions.

Responsibilities:

• Lead the end-to-end implementation process for new clients, including setting up their Thatch instance, importing employee data, and launching open enrollment.

• Develop and manage detailed project plans to ensure timely delivery of implementation milestones, meeting client-specific requirements and deadlines.

• Serve as the main point of contact for clients during the implementation phase, providing regular updates, addressing concerns, and ensuring customer satisfaction.

• Assist customers in integrating their payroll systems with Thatch, providing technical guidance and troubleshooting support as needed.

• Work closely with the product team to relay customer feedback, report issues, and suggest enhancements or new features to improve the platform.

Experience Requirements:

• 1+ year of experience in support, operations, or a related role, ideally at a tech company.

• Excellent written communication and project management skills.

• Ability to effectively communicate and work with both technical and non-technical teams.

Responsibilities:

• Respond to support requests from Thatch users, ensuring that their needs are met quickly and effectively.

• Systematically organize and curate essential business information for access by internal stakeholders, supporting data-driven decision-making.

• Proactively identify opportunities for operational improvements and spearhead initiatives to elevate organizational performance and adaptability.

• Write and maintain documentation for Thatch's products and solutions, both internally and externally on our public website.

Experience Requirements:

• A Bachelor’s degree and some on-the-job experience (may include internships).

• A strong growth mindset and desire to learn and improve.

• Well-developed organizational and writing skills.

• Ability to think critically and solve complex problems with limited oversight.

Responsibilities:

• Manage a queue of enrollment and payment tasks from Thatch to insurance carriers.

• Engage with the Engineering and Operations teams to build internal and external tools to improve our operational efficiency as we scale.

• Collaborate with our customer facing teams including Sales, Support and Advising to create solutions to address distinct customer needs.

• Balance projects and responsibilities necessary to develop the operations function with ongoing customer needs.

Experience Requirements:

• You have shown the ability to manage multiple cross functional issues concurrently. You thrive working in fast paced and sometimes chaotic environments, always pushing forward for a resolution even when the problems are ambiguous.

• You thrive under pressure and maintain a composure during high pressure situations.

• You have a keen sense of balancing when a decision needs to be made versus when additional information gathering is needed to make the right next step. You strongly bias for action and act as an owner.

• Strong written and verbal communication skills, understanding how to shape communications out to customers depending on the situation.

Responsibilities:

• Own building the incident program at Thatch. You will create incident frameworks that account for the issue type, impact, and any other relevant inputs.

• Act as an Incident Response Manager (IRM). You will drive and own incidents with a high level of urgency, cross-functional collaboration, and accuracy. You will also coordinate and ship communications for customers by determining impact and drafting communications templates.

• You will closely work with cross-functional teams to resolve incidents, and build internal infrastructure and processes for reliability, response, and detection of incidents.

• Lead the incident review process and post-mortums.

Experience Requirements:

• 3+ years of experience as an Executive Assistant, Chief of Staff, or in a similar high-performance administrative role supporting executives at a high-growth tech company.

• Proven ability to manage complex schedules, coordinate meetings, and handle communications with professionalism and discretion.

• Strong organizational and time-management skills, with a proactive approach to problem-solving.

• Excellent written and verbal communication skills, with the ability to interact effectively at all levels of the organization.

Responsibilities:

• Coordinate and optimize calendars, ensuring smooth day-to-day operations while balancing priorities.

• Serve as a key point of contact for internal and external stakeholders, managing emails, calls, and correspondence.

• Schedule, prepare agendas, take notes, and follow up on action items to ensure progress.

• Improve administrative processes, optimize workflows, and identify ways to enhance efficiency.

• Arrange travel, accommodations, and itineraries for our founders for customer meetings, speaking events, staff meetings, board meetings, team events, etc.

Other Requirements:

• Detail orientated

• Excellent personal skills

• Flawless communication

• Solution finder

• We care what you can do, not if or where you went to school.

• If you have worked in the Legal Technology industry for over a year, you need not apply (we want fresh thinkers).

Benefits:

• Stock options

• The flexibility of remote work with an inclusive, collaborative team.

• An opportunity to grow with a company that values innovation and user-centric design.

• Generous vacation policy to ensure work-life harmony and well-being.

• Contribute to a company with a global impact based in the US, Canada, and Europe.

Experience Requirements:

• 3+ years of experience in a broad IT Systems Administrator or similar role.

• Hands-on expertise with networking, VPNs, and endpoint security administration.

• Solid understanding of SSO solutions (e.g., Okta, Google Workspace) and identity/access management best practices.

• Experience operating a distributed IT environment for a global remote workforce

• Experience implementing zero trust frameworks with a distributed remote workforce

Responsibilities:

• Configure and maintain the corporate VPN, firewalls, and network equipment for optimal security and connectivity.

• Oversee office and remote network setups, ensuring a secure, unified, scalable, and reliable environment for our remote-first workforce.

• Provision and de-provision accounts across all company systems (SSO, email, productivity suites, etc.)

• Manage and integrate existing SSO solutions (e.g., Okta or Google Workspace) to streamline user authentication.

• Centralize procurement, licensing, and distribution of software tools.

Education Requirements:

• Relevant certifications, Degree or Diploma in Operations Management or Office administration or related fields

Experience Requirements:

• 2-3 years’ experience in procurement, office administration, operation coordination or a similar role or experience

Responsibilities:

• Plan and organise internal meetings, conferences and client visits including securing meeting rooms, arranging catering and ensuring all equipment’s is ready and operational

• Responsible for day to day operations of office activities such as handling of office supplies, managing mail and deliveries and supporting colleagues with general administrative tasks

• Manage the asset and equipment tracking, organisation and replenishment of supplies, ensuring accurate inventory tracker for effective asset governing

Education Requirements:

• Relevant certifications, Degree or Diploma in Operations Management or Office administration or related fields

Experience Requirements:

• 2-3 years’ experience in procurement, office administration, operation coordination or a similar role or experience

Responsibilities:

• Plan and organise internal meetings, conferences and client visits including securing meeting rooms, arranging catering and ensuring all equipment’s is ready and operational

• Responsible for day to day operations of office activities such as handling of office supplies, managing mail and deliveries and supporting colleagues with general administrative tasks

• Manage the asset and equipment tracking, organisation and replenishment of supplies, ensuring accurate inventory tracker for effective asset governing

Benefits:

• Freelance flexibility

• Opportunity to work in a dynamic and innovative company with rapid growth

• Competitive compensation based on experience and performance

Experience Requirements:

• Proven experience in funding consultancy or project management

Responsibilities:

• Analyse and complete necessary application documentation, ensuring accuracy and quality.

• Guide and support clients throughout the application process, answering questions and providing detailed information on available incentives.

• Stay up to date with changes and updates in eligibility criteria and requirements for incentive programs.

Education Requirements:

• Bachelor’s degree (or equivalent) required.

Experience Requirements:

• 5+ years of experience in property and liability insurance

• Experience of managing MGA Operations, preferred experience of the specialty market

Responsibilities:

• Manage the operational due diligence and onboarding procedures for new Members and Business expansions

• Responsible for coordination and management of the Bank accounts, systems, and regulatory reports onboarding procedures.

• Manage reconciliation between Written & Paid Bordereaux against cash received, manage, and oversee the transition to Outsourced Operations team DUA & Credit Control teams

• Liaise with members on invoicing procedures at the onboarding stage

Education Requirements:

• A bachelor's degree in business administration, management, or a related field is often preferred but not always required.

• Some positions may accept candidates with an associate's degree or relevant work experience.

Responsibilities:

• Communicate daily and proactively with them on agreed-upon turn-cycles and meet deadlines reliably

• Participate in bi-weekly team meetings, discuss, take notes and report out on action items

• Schedule meetings with team members, clients, prospects, partners, media, etc.

• Manage communication with Cambrian’s Board of Sr. Advisers

• Conduct travel itinerary research and make bookings for core senior team of 3-4 leadersManage eventually Cambrian Futures bank account, contractor payments, revenue booking and maintain close oversight and authorization contact with senior teamInvoice and track receivables and payables in internal spreadsheets and online account systemsAssist in the preparation or tax returns with our tax counsel in LAMaintain and expand databases for expert network, media and conference contactsSetup and maintain filing system on either Google Drive or MSFT One Drive, including administration of access rightsFile documents and communicate with team about file locations, search and identify most recent versions upon requestWork with the CEO and senior leaders of 2-3 additional executives to develop a document integrity, confidentiality and cyber security protocol for all of CambrianMaintain Slack channels and add / drop membersOnboard new team members with NDAs, Cambrian email address, Slack and filing system access rightsMaintain and add website content, including videos, text updates, team bios, client logos, etc., on a weekly basis in close coordination with Editor-in-Chief / VP CommunicationsPost weekly Cambrian team thought leadership, speaking and other PR updates on social media basis in close coordination with CEO and Editor-in-Chief / VP CommunicationsUpdate content and format of our Cambrian sales presentations (company overview and team track record and bios) periodicallyConduct media outreach for new intellectual property and point-of-view materials (in collaboration with our editor in chief / VP commsPut together and manage book promotion schedules for the CEO, Editor-in-Chief / VP Comms and select other leadersScan for and communicate conference speaking opportunities for different team members globally (in collaboration with editor in chief / VP comms

Responsibilities:

• Own the success of our customers, ensuring they realize the full value of Revvo

• Drive product adoption and ongoing usage of Revvo

• Engage with business champions to thoughtfully help them identify new opportunities leveraging our platform

• Communicate product opportunities and technical overviews to build solutions across engineering, marketing, product and support teams

• Become an expert on the Revvo platform and integrations, while keeping up with industry trends in mobility, data, and analytics Assist and support sales process, pipeline, and deployment of Revvo products

Benefits:

• Competitive compensation

• Employee Stock

• Medical, dental, vision and supplementary benefits

• Remote-first environment with flexible working hours to accommodate work-life balance

• Growth potential and opportunity to have a significant impact at an early stage of our company's journey

Benefits:

• Unlimited PTO

• Free lunch at the office

• Medical

• Dental

• Vision

Experience Requirements:

• 2+ years experience in food or package delivering

Other Requirements:

• Self motivated, hard working and proactive

• Detail oriented with great communication skills and tech savvy

• Adept at using navigation software

• Must have a clean driving record

• Must have a valid driver’s license for at least 4 years

• Must have prior experience with one of the on-demand companies

Responsibilities:

• collecting maps/ photographs of maps of specified locations

• providing feedback to help improve driver’s tools

Benefits:

• Unlimited PTO

• Free lunch at the office

• Medical

• Dental

• Vision

Experience Requirements:

• 5-8 years of professional experience

Other Requirements:

• Ability to manage, motivate and nurture employees

• High levels of operational process and task execution competence with organized and hands-on approach

• Detail oriented with great communication skills and tech savvy

Responsibilities:

• Supervise and help scale the team of 15 data annotators

• Establish a team culture, nurture employees and scout for future hires

• Devise performance benchmarks and help the team hit those benchmarks

• Set up weekly and monthly reporting and tracking

Benefits:

• equity

• full healthcare benefits

Experience Requirements:

• A detail-oriented program/project manager with a track record of successfully managing and delivering complex, cross-functional projects in hardware or robotics.

Responsibilities:

• Timeline Planning: Create and manage project schedules, aligning key milestones across sourcing, manufacturing, and deployment.

• Sourcing and Coordination: Manage the sourcing of components and materials, ensuring they are procured and available on time to meet project timelines.

• Manufacturing Oversight: Partner with engineering and operations teams to ensure all design locks, processes, and quality standards are in place.

• Deployment and Installation: Manage logistics and oversee on-site installation, system bring-up, and customer onboarding to ensure smooth project delivery.

Experience Requirements:

• Education or 1-2 years experience in manufacturing technology/advanced manufacturing, mechatronics, or automation.

Responsibilities:

• Assemble robotic microfactory systems by following detailed Standard Operating Procedures (SOPs)

• Organize tools, materials, and workstations to support efficient and safe manufacturing processes

• Perform quality assurance checks on assemblies using defined protocols and documentation standards

• Support the development and testing of SOPs for new products and releases.

Education Requirements:

• Associate Degree in Electrical Engineering, Electronics, or Mechatronics (Bachelor’s degree preferred).

Experience Requirements:

• 5+ years of experience as a technician in the manufacturing of electronic devices, preferably IoT or consumer electronics.

• At least 2 years in a senior position.

Responsibilities:

• Oversee and actively participate in the assembly, testing, and troubleshooting of IoT devices, ensuring all products meet technical specifications and performance standards.

• Maintain, calibrate, and repair specialized equipment such as SMT machines and automated testing tools used in IoT device production.

• Diagnose and repair electronic and mechanical issues in both devices and equipment, working closely with the engineering team to resolve complex problems.

• Collaborate with product development teams on firmware and software integration during assembly, troubleshooting any connectivity or functionality issues.

• Lead efforts to improve production efficiency, reduce downtime, and enhance throughput without compromising quality.