Benefits:

• Urban Sports Club membership

• Mental Health Benefit via OpenUp

• Free company lunch every Thursday

• Discounts on BVG tickets

• Friendly, open work environment

Education Requirements:

• Enrolled at a German University

• IT-related studies (Computer Science, Business Info Systems)

Experience Requirements:

• Previous experience in IT user support or system administration

• Knowledge of macOS and Windows systems

• Familiarity with IT and networking fundamentals

• Experience with JAMF, Okta, or Google Admin Console

Other Requirements:

• Fluent in English

• German is a plus

• Organized and structured working style

Responsibilities:

• Provide hands-on IT support for hardware and software

• Handle employee IT onboarding and offboarding

• Manage and maintain office network and Wi-Fi

• Maintain accurate device and asset inventory

• Manage access to SaaS tools like Slack and Google Workspace

Benefits:

• Virtual stock options (VSOP)

• Urban Sports Club membership

• Free company lunch on Thursdays

• Discounts on BVG tickets

• Mental health support via OpenUp

Experience Requirements:

• 2+ years of experience in customer support

• Technical support experience preferred

• B2B SaaS and enterprise software experience

• Knowledge of database management (PostgreSQL)

• Familiarity with Intercom and Jira

Other Requirements:

• Fluent English communication skills

• German language skills strongly desired

• Analytical mindset

• Emotional intelligence

Responsibilities:

• Resolution of first- and second-level technical service requests

• Analyse client issues to identify bugs for Product Roadmap

• Support clients in optimizing use of software

• Escalate issues through detailed technical reports

• Refine internal processes to improve efficiency

Benefits:

• Growth opportunity to L2/L3 roles

• Remote work environment

Education Requirements:

• CompTIA certs preferred

Experience Requirements:

• 1–3 years in Help Desk / IT Support

• Experience in Managed Service Provider (MSP) environment

• Windows 10/11 troubleshooting

• Experience with PSA and RMM tools

• Microsoft 365 and basic networking knowledge

Other Requirements:

• Fluent English (spoken & written)

• macOS support, Intune/MDM, or security tool knowledge (plus)

Responsibilities:

• Provide remote IT support to end users

• Troubleshoot Windows 10/11 environments

• Utilize PSA and RMM tools for monitoring and tickets

• Manage Microsoft 365 issues

• Identify basic networking problems

Education Requirements:

• PMP, PRINCE2, or Agile certification preferred

Experience Requirements:

• 5+ years of IT project management experience in PMO setting

• Success delivering initiatives in Agile and Waterfall environments

• Experience with JIRA, Confluence, MS Project, Smartsheet

Other Requirements:

• Strong understanding of project financials

• Experience in business case development and risk management

Responsibilities:

• Design and implement IT project management processes

• Support project intake and resource alignment

• Establish best practices for status reporting and risk management

• Standardize use of PM tools

• Track project performance against defined KPIs

Benefits:

• Fully remote

• Work with a small, collaborative team

• Opportunity to make a meaningful impact on the platform

Experience Requirements:

• Prior experience managing online communities for software or SaaS products

• Experience creating and editing help center or knowledge base content

• Experience with community management across multiple platforms (Discord, Reddit, etc.)

• Experience with CRM tools or email support (Zendesk preferred)

• Experience working remotely

Other Requirements:

• Strong writing and communication skills

• Passion for troubleshooting and problem-solving

• Experience with JavaScript

• Experience interacting with APIs and user authentication (OAuth 2)

• Fluency in written and spoken English

Responsibilities:

• Manage and engage with users on Reddit, Discord, and App Store reviews

• Efficiently triage support tickets IFTTT users

• Assist users in building Applets, including using filter code (JavaScript)

• Create, audit and improve help center documentation

• Identify and reproduce technical issues

Experience Requirements:

• Experienced Administrative Business Partner

• Experience working in a fast-paced environment

• Experience with Google Suite is preferable

• Resilient, energetic, and enthusiastic

• Highly organised with acute attention to detail

Other Requirements:

• Proactively seek out time-saving solutions and tools

Responsibilities:

• Perform a wide range of E/ABP tasks including calendar and travel management

• Seamlessly onboard/ramp-up and offboard new executives

• Provide meeting support and track action items

• Handle financial administration and expense claims

• Build efficiency and effective responsiveness into operations

Experience Requirements:

• Resilient Assistant, with experience working in a fast-paced environment

• Experience with Google Suite is preferable

• Energetic, enthusiastic and interested in supporting others

• Highly organised, manages priorities well

• Solid communicator and active listener

Other Requirements:

• Leveraging AI tools as appropriate to maximise impact

Responsibilities:

• Strategically and proactively manage a complex and ever-changing calendar

• Supporting with operational tasks and processes

• Collate and track actions and deliverables

• Meeting support - circulating agendas and capturing notes

• Organise and execute internal and external events

Experience Requirements:

• Resilient Assistant with fast-paced environment experience

• Experience with Google Suite is preferable

• Highly organised and able to handle multiple deadlines

• Solid communicator with high EQ

• Collaborative and thrives in a team environment

Other Requirements:

• Ability and curiosity to use AI tools practically and effectively

Responsibilities:

• Strategically manage complex and changing calendars

• Support operational tasks and process improvement

• Collate and track actions and deliverables

• Organise and execute internal and external events

• Arrange domestic and international travel

Experience Requirements:

• Minimum of 8 years events experience

• Experience in the technology sector, including AI

• Track record of hiring and managing agencies

• Budget management skills

• Exceptional project management skills

Other Requirements:

• Deep knowledge of the events industry and current trends

• Passion for adopting the latest technology

Responsibilities:

• Lead end-to-end design of bespoke, innovation-led experiences

• Evolve internal and external event programs using experiential design

• Partner with cross-functional teams to translate objectives into narratives

• Project manage a portfolio of complex, high-stakes activations

• Manage full lifecycle of production from budget to vendor collaboration

Experience Requirements:

• Significant track record supporting a world-renowned Founder or CEO

• Extensive background supporting C-Suite leaders at a global scale

• Deep expertise in managing complex calendaring and global travel

• Master of the G-Suite of tools

• Experience navigating complex organisational structures

Other Requirements:

• Flexibility to align with schedule, including evening and weekend coverage

• Genuine interest in using AI tools to enhance impact

Responsibilities:

• Manage high-volume scheduling and strategic global continuity

• Execute intricate international travel arrangements

• Act as a strategic guardian and ambassador to elite stakeholders

• Expertly prioritise communication and delegate action items

• Design and refine operational infrastructure for the Office of the CEO

Experience Requirements:

• 6–10+ years in Customer Success Analytics or Growth Intelligence roles

Other Requirements:

• Advanced SQL proficiency

• Strong Python proficiency (pandas, modeling)

• Advanced Tableau development

Responsibilities:

• Design and deploy a repeatable expansion scoring framework

• Write complex SQL queries across Salesforce and product usage

• Build a usage-driven growth forecasting model

• Design Tableau dashboards surfacing expansion-ready accounts

• Operationalize insights via trigger-based routing

Experience Requirements:

• 1-2 years of HR administrative, coordinator or operations support role

Other Requirements:

• Experience with HR systems (Greenhouse, Rippling)

• Working knowledge of U.S. employee benefits

Responsibilities:

• Coordinate pre-boarding tasks for new hires

• Provide first-level support for employee benefits inquiries

• Manage HR inbox and route issues

• Maintain digital personnel files

• Support HRIS data entry and routine audits

Benefits:

• Healthcare for family

• Competitive compensation and 401K

• RSU grants for full-time employees

• ESPP program

• Flexible vacation policy

Experience Requirements:

• 2+ years of experience in data center or server infrastructure roles

Other Requirements:

• Hands-on knowledge of server hardware

• Proficient with structured cabling

• On-call responsibilities (within one hour of facility)

Responsibilities:

• Maintain organizational infrastructure and rack equipment

• Troubleshoot and repair defective equipment

• Setup, test and activate new equipment via Linux

• Execute infrastructure projects and server set-up

• Respond to data center infrastructure incidents

Benefits:

• Healthcare for family

• Competitive compensation and 401K

• RSU grants for full-time employees

• ESPP program

• Flexible vacation policy

Experience Requirements:

• 2+ years of experience in data center or server infrastructure roles

Other Requirements:

• Hands-on knowledge of server hardware

• Proficient with structured cabling

• On-call responsibilities (within one hour of facility)

• Workdays may include weekends

Responsibilities:

• Maintain organizational infrastructure and rack equipment

• Troubleshoot and repair defective equipment

• Setup, test and activate new equipment via Linux

• Execute infrastructure projects and server set-up

• Respond to data center infrastructure incidents

Experience Requirements:

• Minimum of 12 years of experience in sales operations, with at least 5 years in a leadership role

Other Requirements:

• Solid understanding of sales processes, methodologies, and best practices

• Strong analytical and problem-solving abilities with proficiency in data analysis

• Excellent communication and interpersonal skills

• Ability to think strategically and execute tactically

Responsibilities:

• Develop and implement sales strategies to achieve business objectives

• Streamline sales processes and procedures to improve efficiency

• Establish KPIs and metrics to measure sales performance

• Develop sales training programs and materials to enhance team effectiveness

• Evaluate and implement sales technologies and CRM systems

Benefits:

• Annual cash bonus plan

• Equity

• Sign-on payments

• Health, welfare, and wellbeing benefits

Education Requirements:

• Bachelor’s degree in Human Resources, Finance, Business, or a related field

Experience Requirements:

• 1-2 years of experience in an analytical role

• Familiarity with compensation survey providers (Radford, Mercer, etc.) is a plus

• Experience with HRIS and compensation tools (Workday) is a plus

Other Requirements:

• Strong analytical and Excel skills

• High level of integrity and ethics

• AI experimenter

• Excellent time management skills

Responsibilities:

• Analyze market data and internal metrics to benchmark roles

• Support administration of pay, bonus, and equity programs

• Participate in compensation surveys

• Collaborate with HRBPs on job leveling and titling

• Support annual compensation review cycle

Benefits:

• Annual cash bonus plan

• Equity

• Sign-on payments

• Health, welfare, and wellbeing benefits

Education Requirements:

• Bachelor’s degree in Human Resources, Finance, Business, or a related field

Experience Requirements:

• 1-2 years of experience in an analytical role

• Familiarity with compensation survey providers (Radford, Mercer, etc.) is a plus

• Experience with HRIS and compensation tools (Workday) is a plus

Other Requirements:

• Strong analytical and Excel skills

• High level of integrity and ethics

• AI experimenter

• Excellent time management skills

Responsibilities:

• Analyze market data and internal metrics to benchmark roles

• Support administration of pay, bonus, and equity programs

• Participate in compensation surveys

• Collaborate with HRBPs on job leveling and titling

• Support annual compensation review cycle

Benefits:

• healthcare coverage

• insurance offerings

• wellness resources

• retirement savings programs

• equity plans

Experience Requirements:

• 10+ years experience in the Travel Industry

• Strong background working with high value customers

• Experience in Corporate Travel

• Proven ability to collaborate with cross-functional teams

• Strong analytical skills

Other Requirements:

• Critical and independent thinking skills

• Sound judgment

• Interpersonal and communication skills

Responsibilities:

• Build relationships and alignment across cross-functional teams

• Manage expectations of Sales, CSMs and clients

• Serve as liaison between Support and Customer Success

• Create Operational improvements to address complaints

• Serve as the Customer Experience customer expert

Benefits:

• healthcare coverage

• insurance offerings

• wellness resources

• retirement savings programs

• equity plans

Experience Requirements:

• 5+ years managing bookings for corporate and leisure clients

• 3+ years advanced Sabre or Amadeus GDS experience

• Experience of local market supplier content and booking practices

• Knowledge of complex itineraries and fare construction

• Experience of NDC and third party content aggregators

Other Requirements:

• Skilled communicator in verbal and written English

• Understanding of travel industry regulations

• Willingness to adhere to attendance policy

Responsibilities:

• Assist travelers with travel support through chat, call and email

• Maintain extensive supplier, destination and system knowledge

• Make quick and accurate analyses of customer needs

• Provide accurate information for hotel, flight, car and rail bookings

• Support users with self-service of the Navan platform

Benefits:

• healthcare coverage

• insurance offerings

• wellness resources

• retirement savings programs

• equity plans

Education Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or Engineering

• MBA or equivalent preferred

Experience Requirements:

• 12+ years in Global Operations/Customer Service

• 8+ years in senior leadership roles in high-growth tech organizations

• Proven ability to scale a global customer support function

• Track record of leading transformation at scale

• Expertise in service strategy and process design

Other Requirements:

• Extensive domestic and international travel required

• Consultative cross-functional approach

• Experience in tech-based global distribution or fintech

Responsibilities:

• Define and execute global vision and strategy for GO&S

• Own deployment of Generative AI and automation technologies

• Oversee all service operations and back-office reconciliation

• Foster unified customer-centric operating models

• Cultivate a high-performing global team