Bakstage.AI
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About
Bakstage.AI is an enterprise voice AI and 1:1 live video platform designed to transform customer journeys into powerful points of experience. It enables Agentic AI and humans to collaborate seamlessly to engage, qualify, and close deals, leading to extraordinary experiences, 340% higher conversions, and reduced acquisition costs. The platform boasts a 340% average ROI in the first year, 98% customer retention, and 10-minute implementation. It addresses critical business problems like unanswered calls, lost revenue, and limited 24/7 availability by offering AI agents that provide 100% call answer rates, sub-second response times, and up to 90% cost reduction. Bakstage.AI enhances human performance through AI-powered features such as natural voice conversations, instant video handoffs, smart lead qualification, multi-channel support, AI-powered scheduling, and revenue intelligence. It also features an AI Autopilot with human takeover for live chat, blending AI efficiency with human expertise for optimal customer engagement and sales growth.
Platform
Task
Features
• ai-powered scheduling
• ai autopilot with human takeover
• real-time data & analytics
• multi-channel support (voice, chat, human, video)
• smart lead qualification
• ai-human handoff (seamless transition)
• 1:1 live video (with human handoff)
• ai voice agents (24/7)
FAQs
How quickly can I set up Bakstage.AI on my website?
Setup takes about 5 minutes. You just copy and paste one line of code into your website. No technical skills required. Our support team can do it for free if needed.
Pricing Plans
Starter
USD999.00 / per month• Live AI Concierge Agents (24x7)
• Live Video (1:1 Calling)
• Live Text Chat with Attachments
• Agent and Group Scheduling
• Calendar Integrations (Outlook, Google)
• Video Recorded Messaging
• Realtime Call Notifications
• Email & Slack Notifications
• Screen Sharing
• Post Call Feedback
Professional
USD2499.00 / per month• Everything in Starter +
• 1250 Interactions
• Priority Support
• Advanced Analytics Dashboard
• Custom Branding Options
• Multilingual Support
• Enhanced Security Features
• Dedicated Success Manager
• Custom Integrations (Basic)
• Extended Data Retention (365 Days)
Enterprise
USD4999.00 / per month• Everything in Professional +
• White-Labeling Options
• RAG Support for WebLinks
• RAG Support for Audio/Video Files
• Multi-Agent Call Support
• Custom Notifications
• SSO Integration
• Private Cloud
• CRM Integrations
• E-Commerce Integrations
Job Opportunities
ERP BA
Bakstage.AI is a voice AI and 1:1 live video platform that turns customer conversations into revenue, driving 340% higher conversions and lower acquisition costs.
Benefits:
401(k)
Dental Insurance
Health insurance
Vision insurance
Experience Requirements:
Proven experience in implementing and supporting ERP or financial systems (e.g., NetSuite, Oracle, SAP, Workday Financials, Microsoft Dynamics)
Strong understanding of Accounting and Finance principles (e.g., GL, AP, AR, Fixed Assets, Revenue Recognition)
Experience in Business Analysis, Systems Administration, or Finance Application Support
Familiarity with system integrations, APIs, and data flows between Finance and other enterprise systems
Experience with SOX/internal controls or compliance-related system requirements is a plus
Other Requirements:
Self-motivated with excellent organizational skills and the ability to manage multiple priorities
Strong technical aptitude with outstanding written and verbal communication skills
Responsibilities:
Implement, configure, and maintain ERP and related systems supporting Accounting and Finance functions
Partner with Finance and Accounting leaders to understand evolving needs, translate requirements into system solutions, and ensure alignment with best practices and compliance requirements
Utilize Business Intelligence tools to deliver insights, ensure data integrity, and support process optimization and business growth
Lead IT aspects of application enhancements, including requirements gathering, solution design, testing, deployment, training, and post-go-live support
Identify, troubleshoot, and resolve system issues; test fixes and enhancements to ensure reliability and accuracy
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Senior Business Analyst – JD Edwards
Bakstage.AI is a voice AI and 1:1 live video platform that turns customer conversations into revenue, driving 340% higher conversions and lower acquisition costs.
Benefits:
Medical, Dental and Vision benefits which start the 1st of the month after hire
Annual incentive bonus eligibility based on individual and company performance
Tax advantaged health savings and spending accounts
401k eligibility with company match and annual discretionary contribution
Time off: vacation, holidays/floating holidays, personal and sick days
Education Requirements:
Bachelor’s degree in Business, Information Systems, Supply Chain, or related field
Experience Requirements:
5-7 years as a Business Analyst, with 3+ years on JD Edwards v9.2 and experience with Cleo and MercuryGate
Proficient in JD Edwards O2C modules, EDI standards (X12, EDIFACT), and SQL
Strong ability to optimize O2C processes and EDI transactions
Experience managing cross-functional projects, especially EDI and logistics
JD Edwards EnterpriseOne certifications (v9.2)
Responsibilities:
Process Improvement: Analyze and enhance O2C processes, particularly in Cleo EDI and MercuryGate TMS
System Configuration: Configure JD Edwards modules (Sales, Billing, AR, Inventory) for seamless integration with EDI and logistics
EDI Management: Oversee EDI transactions (850, 855, 856, 810) using Cleo integration Cloud
Logistics Management: Manage logistics via MercuryGate TMS, ensuring accurate shipment tracking and integration with JD Edwards
Requirements Gathering: Collaborate with stakeholders to document business requirements and translate them into technical specs
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Sr Business Analyst
Bakstage.AI is a voice AI and 1:1 live video platform that turns customer conversations into revenue, driving 340% higher conversions and lower acquisition costs.
Benefits:
A bonus and/or long-term incentive units may be provided as part of the compensation package
Full range of medical, financial, and/or other benefits
Education Requirements:
Bachelor’s degree
Experience Requirements:
Minimum of 3 years of industry experience
Experience with data analysis, financial reporting, manipulating large data sets, interpreting data trends, and reporting results in a clear and effective manner
Proven ability to communicate and partner with various other groups within an organization, such as Marketing, Sales, Research, Finance, etc.
Advanced Excel skills
Proven management and organizational skills with demonstrated ability to manage multiple products at once
Other Requirements:
Ability to influence, persuade, and build relationships of trust
Strong oral and written communication skills
Capability to quality control work to issue a high-quality work product without oversight
Ability to develop and implement structured solutions for unstructured problems
Ability to design, implement, and improve processes
Ability to deliver work product on time and accurately
Responsibilities:
Manage daily/weekly/monthly analytics reporting accurately to enable the business to operate transparently and efficiently while capitalizing on product insights to track revenue success/opportunities.
Run property/sport analyses across multi-media portfolio to determine profitability, rating trends, and marketplace competition.
Oversee our financial rate card.
Manage recurring and ad hoc reports to internal stakeholders and communicate insights in a clear and concise manner.
Present findings to all appropriate audiences on a consistent basis via email, verbally, in person, and other communication methods as deemed appropriate.
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