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Bakstage.AI

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About

Bakstage.AI is an enterprise voice AI and 1:1 live video platform designed to transform customer journeys into powerful points of experience. It enables Agentic AI and humans to collaborate seamlessly to engage, qualify, and close deals, leading to extraordinary experiences, 340% higher conversions, and reduced acquisition costs. The platform boasts a 340% average ROI in the first year, 98% customer retention, and 10-minute implementation. It addresses critical business problems like unanswered calls, lost revenue, and limited 24/7 availability by offering AI agents that provide 100% call answer rates, sub-second response times, and up to 90% cost reduction. Bakstage.AI enhances human performance through AI-powered features such as natural voice conversations, instant video handoffs, smart lead qualification, multi-channel support, AI-powered scheduling, and revenue intelligence. It also features an AI Autopilot with human takeover for live chat, blending AI efficiency with human expertise for optimal customer engagement and sales growth.

Platform
Web
Task
sales automation

Features

ai-powered scheduling

ai autopilot with human takeover

real-time data & analytics

multi-channel support (voice, chat, human, video)

smart lead qualification

ai-human handoff (seamless transition)

1:1 live video (with human handoff)

ai voice agents (24/7)

FAQs

How quickly can I set up Bakstage.AI on my website?

Setup takes about 5 minutes. You just copy and paste one line of code into your website. No technical skills required. Our support team can do it for free if needed.

Pricing Plans

Starter
USD999.00 / per month

Live AI Concierge Agents (24x7)

Live Video (1:1 Calling)

Live Text Chat with Attachments

Agent and Group Scheduling

Calendar Integrations (Outlook, Google)

Video Recorded Messaging

Realtime Call Notifications

Email & Slack Notifications

Screen Sharing

Post Call Feedback

Professional
USD2499.00 / per month

Everything in Starter +

1250 Interactions

Priority Support

Advanced Analytics Dashboard

Custom Branding Options

Multilingual Support

Enhanced Security Features

Dedicated Success Manager

Custom Integrations (Basic)

Extended Data Retention (365 Days)

Enterprise
USD4999.00 / per month

Everything in Professional +

White-Labeling Options

RAG Support for WebLinks

RAG Support for Audio/Video Files

Multi-Agent Call Support

Custom Notifications

SSO Integration

Private Cloud

CRM Integrations

E-Commerce Integrations

Job Opportunities

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Bakstage.AI

ERP BA

Bakstage.AI is a voice AI and 1:1 live video platform that turns customer conversations into revenue, driving 340% higher conversions and lower acquisition costs.

operationsonsiteBeverly Hills, UScontract

Benefits:

  • 401(k)

  • Dental Insurance

  • Health insurance

  • Vision insurance

Experience Requirements:

  • Proven experience in implementing and supporting ERP or financial systems (e.g., NetSuite, Oracle, SAP, Workday Financials, Microsoft Dynamics)

  • Strong understanding of Accounting and Finance principles (e.g., GL, AP, AR, Fixed Assets, Revenue Recognition)

  • Experience in Business Analysis, Systems Administration, or Finance Application Support

  • Familiarity with system integrations, APIs, and data flows between Finance and other enterprise systems

  • Experience with SOX/internal controls or compliance-related system requirements is a plus

Other Requirements:

  • Self-motivated with excellent organizational skills and the ability to manage multiple priorities

  • Strong technical aptitude with outstanding written and verbal communication skills

Responsibilities:

  • Implement, configure, and maintain ERP and related systems supporting Accounting and Finance functions

  • Partner with Finance and Accounting leaders to understand evolving needs, translate requirements into system solutions, and ensure alignment with best practices and compliance requirements

  • Utilize Business Intelligence tools to deliver insights, ensure data integrity, and support process optimization and business growth

  • Lead IT aspects of application enhancements, including requirements gathering, solution design, testing, deployment, training, and post-go-live support

  • Identify, troubleshoot, and resolve system issues; test fixes and enhancements to ensure reliability and accuracy

Show more details

Senior Business Analyst – JD Edwards

Bakstage.AI is a voice AI and 1:1 live video platform that turns customer conversations into revenue, driving 340% higher conversions and lower acquisition costs.

operationsonsiteCranbury, US
$123,000.00/yr - $184,000.00/yr
full-time

Benefits:

  • Medical, Dental and Vision benefits which start the 1st of the month after hire

  • Annual incentive bonus eligibility based on individual and company performance

  • Tax advantaged health savings and spending accounts

  • 401k eligibility with company match and annual discretionary contribution

  • Time off: vacation, holidays/floating holidays, personal and sick days

Education Requirements:

  • Bachelor’s degree in Business, Information Systems, Supply Chain, or related field

Experience Requirements:

  • 5-7 years as a Business Analyst, with 3+ years on JD Edwards v9.2 and experience with Cleo and MercuryGate

  • Proficient in JD Edwards O2C modules, EDI standards (X12, EDIFACT), and SQL

  • Strong ability to optimize O2C processes and EDI transactions

  • Experience managing cross-functional projects, especially EDI and logistics

  • JD Edwards EnterpriseOne certifications (v9.2)

Responsibilities:

  • Process Improvement: Analyze and enhance O2C processes, particularly in Cleo EDI and MercuryGate TMS

  • System Configuration: Configure JD Edwards modules (Sales, Billing, AR, Inventory) for seamless integration with EDI and logistics

  • EDI Management: Oversee EDI transactions (850, 855, 856, 810) using Cleo integration Cloud

  • Logistics Management: Manage logistics via MercuryGate TMS, ensuring accurate shipment tracking and integration with JD Edwards

  • Requirements Gathering: Collaborate with stakeholders to document business requirements and translate them into technical specs

Show more details

Sr Business Analyst

Bakstage.AI is a voice AI and 1:1 live video platform that turns customer conversations into revenue, driving 340% higher conversions and lower acquisition costs.

salesonsiteNew York, US
$89,900.00/yr - $120,500.00/yr
full-time

Benefits:

  • A bonus and/or long-term incentive units may be provided as part of the compensation package

  • Full range of medical, financial, and/or other benefits

Education Requirements:

  • Bachelor’s degree

Experience Requirements:

  • Minimum of 3 years of industry experience

  • Experience with data analysis, financial reporting, manipulating large data sets, interpreting data trends, and reporting results in a clear and effective manner

  • Proven ability to communicate and partner with various other groups within an organization, such as Marketing, Sales, Research, Finance, etc.

  • Advanced Excel skills

  • Proven management and organizational skills with demonstrated ability to manage multiple products at once

Other Requirements:

  • Ability to influence, persuade, and build relationships of trust

  • Strong oral and written communication skills

  • Capability to quality control work to issue a high-quality work product without oversight

  • Ability to develop and implement structured solutions for unstructured problems

  • Ability to design, implement, and improve processes

  • Ability to deliver work product on time and accurately

Responsibilities:

  • Manage daily/weekly/monthly analytics reporting accurately to enable the business to operate transparently and efficiently while capitalizing on product insights to track revenue success/opportunities.

  • Run property/sport analyses across multi-media portfolio to determine profitability, rating trends, and marketplace competition.

  • Oversee our financial rate card.

  • Manage recurring and ad hoc reports to internal stakeholders and communicate insights in a clear and concise manner.

  • Present findings to all appropriate audiences on a consistent basis via email, verbally, in person, and other communication methods as deemed appropriate.

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