AI Jobs

Experience Requirements:

• 2–5+ years of experience in digital media, advertising operations, campaign management, or media planning

Other Requirements:

• Must be based in South Africa

• Must be able to work Eastern time zone

• Strong understanding of digital advertising channels (programmatic, display, video, mobile, CTV, social)

• Familiarity with common ad tech platforms (DSPs, SSPs, analytics tools, ad servers, etc.)

• Knowledge of audience strategies, performance measurement, and attribution

Responsibilities:

• Partner with Sales to understand client goals and translate needs into strategic media plans

• Build comprehensive campaign proposals including tactics, inventory, and targeting

• Set up campaigns to launch in DSPs such as DV360, The Trade Desk, and Stackadapt

• Monitor live campaigns to ensure pacing, delivery, and performance align with goals

• Analyze performance data to identify optimization opportunities and implement changes

Benefits:

• Equity: meaningful, early-stage equity (just raised Series A)

• 4 weeks PTO

• Generous company holidays

• Monthly location bonus if you live within 1 mile of the office

• 401(k) with company match

Experience Requirements:

• Exceptionally organized with strong instincts for prioritization and timing

• Strong writer and presenter; able to produce clean, persuasive decks and proposals

• Comfortable operating in CRM and turning relationship data into action

• Confident communicator with executives, customers, investors, and government officials

• Proactive, high-energy, and motivated to grow into a long-term thought partner

Responsibilities:

• Own scheduling and calendar strategy so the CEO can focus on the highest-impact work

• Accelerate enterprise deals by pairing the CEO’s relationships with the right timing, narrative, and materials

• Manage and draft executive-level communications so the CEO focuses only on high-leverage comms

• Track strategic initiatives across the company and provide a real-time pulse on progress

• Take ownership of the CEO’s to-do list, executing directly or drafting first passes for review

Benefits:

• Hands-on experience in office management and workplace operations

• Exposure to a fun, collaborative, and dynamic team environment

• Opportunities to propose and implement your own ideas

• A high level of ownership and responsibility in a startup setting

• Real-world skills and meaningful experience to help launch your career in HR or business

Experience Requirements:

• Strong organizational skills and attention to detail

• Self-starter with initiative and follow-through

• Thrive in a fast-paced environment

• Positive, flexible, and willing to take on varied tasks

• Comfortable with light physical work (supplies, tidying, etc.)

Other Requirements:

• Interest and/or experience in operations, HR, or workplace culture (tech skills a plus)

• Google Drive and Notion experience

Responsibilities:

• Assist with company events, hiring processes, and workplace improvement ideas

• Contributing to the company’s internal website and digital documentation

• Daily responsibilities of organizing spaces, maintaining office supplies and equipment, and owning general office upkeep

Responsibilities:

• Oversee home product quality standards

• Manage QA protocols

Experience Requirements:

• Significant leadership experience in Customer Support or CX

• Track record of managing managers in high-growth tech

• Experience evolving support models

• Experience with modern support platforms (Zendesk, Salesforce)

Other Requirements:

• Multilingual communication in Japanese and English

• Stakeholder mastery

• Strategic thinking with hands-on problem-solving

• Adaptability and proactive nature

• Customer-first, outcome-driven mindset

Responsibilities:

• Drive the regional vision for Japan and APAC

• Own regional performance outcomes

• Lead, coach, and develop team leaders

• Evolve the Customer Support craft

• Refine operational engine and workflows

Benefits:

• 20 days of annual leave

• Hybrid work

• flexible hours

• Regular in-person team events

• Monthly hacking sessions

Experience Requirements:

• 3+ years of Customer Support experience (SAAS) in a technical support capacity

• Experienced in working with international teams

• Experience with customer subscription systems, APIs, SSO, JIRA

Other Requirements:

• Fluent in English

• Experienced in tools such as Postman

• Ability to work 8-hour shifts between 6 am and 5 pm

• Willingness to participate in an on-call rota

• Empathetic and collaborative

Responsibilities:

• Provide responses via support system to Premium Customers

• Maintain high service standards and troubleshoot issues

• Identify product bugs and feature requests

• Tackle complex customer requests including technical issues

• Collaborate with the Customer Success and Sales teams

Benefits:

• 20 days of annual leave

• Virtual Shares

• Hybrid work

• flexible hours

• Hack Fridays

Experience Requirements:

• 3+ years of work experience

• 1 year in client-facing software implementation

• Proven experience project managing customer implementations

Other Requirements:

• Fluency in Japanese

• Working proficiency in English

• Strong written and verbal presentation skills

• Familiarity with technical concepts related to SaaS products

• Ability to navigate ambiguous situations

Responsibilities:

• Own the onboarding and implementation process

• Serve as the customer’s project manager

• Teach and empower new customers

• Troubleshoot challenges that customers experience

• Interface with internal DeepL teams

Benefits:

• 20 days of annual leave

• Virtual Shares

• Hybrid work

• flexible hours

• Hack Fridays

Experience Requirements:

• 3+ years of work experience

• 1 year in client-facing software implementation

• Proven experience project managing customer implementations

Other Requirements:

• Fluency in Japanese

• Working proficiency in English

• Strong written and verbal presentation skills

• Familiarity with technical concepts related to SaaS products

• Ability to navigate ambiguous situations

Responsibilities:

• Own the onboarding and implementation process

• Serve as the customer’s project manager

• Teach and empower new customers

• Troubleshoot challenges that customers experience

• Interface with internal DeepL teams

Benefits:

• Competitive salaries

• Generous benefits package

Education Requirements:

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field

Experience Requirements:

• 6+ years of Executive Level Management experience

• 15+ years in test operations

Other Requirements:

• ATE platform (93K or ULFX) experience

• ATE Hardware (Loadboard, probe cards) experience

• OSAT Factory experience

Responsibilities:

• Guiding and directing teams of production test engineers

• Developing and implementing test manufacturing strategies and processes

• Collaborating with cross-functional teams to implement test plans

• Leading teams to support mass production operation problem solving

• Analyzing test data and operation KPI to determine trends

Benefits:

• Equity (RSUs) in the company

• Comprehensive medical, dental, and vision plans

• 12 weeks of paid parental leave

• Flexible vacation and sabbatical program

• Mental health resources, therapy and coaching

Experience Requirements:

• Demonstrated high-touch customer support experience in SaaS

• Proficient in HTML, CSS, DNS, JavaScript

• Experience with Zendesk, Stripe, Google Workspace, Slack, or Confluence

• Bonus: 1+ years of experience in a technical support role

Other Requirements:

• Business-level fluency in English

• Comfortable working Monday to Friday from 10am-7pm GMT-3

• Open to building fluency in emerging technologies like AI

Responsibilities:

• Deliver exceptional customer experiences via chat, email, and phone

• Troubleshoot, file, and track bugs

• Advocate for customer needs by surfacing feedback

• Partner with support engineering to surface blockers

• Contribute to internal documentation and knowledge sharing

Benefits:

• Equity (RSUs) in the company

• Comprehensive medical, dental, and vision plans

• 12 weeks of paid parental leave

• Flexible vacation and sabbatical program

• Mental health resources, therapy and coaching

Experience Requirements:

• 1+ years of experience in a technical support role

• Experience in SaaS or technical services

• Proficient in HTML, CSS, DNS, JavaScript

Other Requirements:

• Must be able to work weekends (Sunday - Wednesday or Saturday - Wednesday)

• Strong written and verbal communication skills in English

• Stay curious and open to growth in emerging technologies like AI

Responsibilities:

• Deliver consistently exceptional customer experiences

• Assist customers in support queues, chat, and phone

• Document and report bugs and resolve issues

• Advocate for customers' needs to improve products

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 2:00pm AST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 1:00pm CST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 12:00pm CST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 8:00pm EEST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 6:00pm IST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 9pm GET

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 1:00am PST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Education Requirements:

• Relevant university degree or equivalent practical experience

Experience Requirements:

• 2+ years’ experience in learning facilitation or development

• Strong experience using virtual delivery and collaboration tools

• Working knowledge of LMS and LCMS platforms

Other Requirements:

• Advanced proficiency in Word, Outlook, Excel, PowerPoint

• Excellent customer service skills

Responsibilities:

• Manage the delivery of service engagements for clients

• Partner with account teams for programme needs

• Act as primary point of contact for service engagements

• Lead and participate in virtual customer meetings

• Develop and maintain project plans, tracking risks and issues

Education Requirements:

• Background in finance, FP&A, consulting, or strategy is highly desirable

Experience Requirements:

• 10+ years’ experience in commercial operations or sales operations

• Experience operating as a business partner to senior leaders

• Expertise in planning, forecasting, and performance governance

• Advanced proficiency in Salesforce, Xactly, and BI tools

Other Requirements:

• Global mindset with cultural agility

• Willingness to travel internationally as required

Responsibilities:

• Serve as strategic advisor to Regional Commercial Leadership

• Lead regional commercial planning and target setting

• Own the regional forecasting cadence

• Establish performance management structures (KPIs, dashboards)

• Drive consistent adoption of global commercial operating models