AI Jobs

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 1:00am PST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 6:00pm IST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 9pm GET

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 8:00pm EEST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 12:00pm CST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 1:00pm CST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Benefits:

• Attractive compensation

• Structured pay reviews every six months

• Clear pathways for advancement

• Vibrant, collaborative atmosphere

• Swift interview process

Education Requirements:

• Degree from a top-tier institution

Experience Requirements:

• 2 years of customer support experience

Other Requirements:

• Solid written and spoken English

• Commitment to 40-hour workweek starting at 2:00pm AST

• Familiarity with Front, Intercom, Stripe, Notion, Zapier, Zendesk

Responsibilities:

• Address customer inquiries within support channels

• Leverage knowledge base for common queries

• Identify and escalate technical issues

• Refine customer operations for retention

• Act as bridge between customers and product teams

Education Requirements:

• Relevant university degree or equivalent practical experience

Experience Requirements:

• 2+ years’ experience in learning facilitation or development

• Strong experience using virtual delivery and collaboration tools

• Working knowledge of LMS and LCMS platforms

Other Requirements:

• Advanced proficiency in Word, Outlook, Excel, PowerPoint

• Excellent customer service skills

Responsibilities:

• Manage the delivery of service engagements for clients

• Partner with account teams for programme needs

• Act as primary point of contact for service engagements

• Lead and participate in virtual customer meetings

• Develop and maintain project plans, tracking risks and issues

Benefits:

• Medical

• Dental

• Vision

• Paid time off

Education Requirements:

• Bachelor’s degree in Business, Finance, or Economics

• Advanced degree preferred

Experience Requirements:

• 4–6 years of experience in sales operations or finance operations

• Proficiency in Salesforce.com

Other Requirements:

• Advanced analytical skills with expertise in Excel

• FP&A or financial modeling experience (preferred)

Responsibilities:

• Design and implement sales compensation plans

• Manage annual and quarterly quota-setting processes

• Oversee commission deliverables for accurate payouts

• Prepare attainment and payout reports for leadership

• Maintain account and territory assignment details

Education Requirements:

• Background in finance, FP&A, consulting, or strategy is highly desirable

Experience Requirements:

• 10+ years’ experience in commercial operations or sales operations

• Experience operating as a business partner to senior leaders

• Expertise in planning, forecasting, and performance governance

• Advanced proficiency in Salesforce, Xactly, and BI tools

Other Requirements:

• Global mindset with cultural agility

• Willingness to travel internationally as required

Responsibilities:

• Serve as strategic advisor to Regional Commercial Leadership

• Lead regional commercial planning and target setting

• Own the regional forecasting cadence

• Establish performance management structures (KPIs, dashboards)

• Drive consistent adoption of global commercial operating models

Experience Requirements:

• 2+ years experience in IT Support roles

• Experience troubleshooting macOS Hardware and Software

• Familiarity managing SaaS applications such as Okta, Google Workspace, Jamf, Slack

• Motivation to take on high-level tasks and tinker with complex issues

• Customer service oriented mindset

Other Requirements:

• Experience providing AV support for company meetings

• Experience providing support for users based in multiple countries

Responsibilities:

• Be the point of contact for all things IT in APAC

• Provide support for a Mac Environment locally in Singapore and globally

• Triage tickets and help resolve day-to-day IT issues

• Support onboarding efforts for new hires

• Work on innovative automations to streamline processes

Benefits:

• equity to employees

• health, dental & vision

• retirement with company contribution

• parental leave & reproductive or family planning support

• mental health & wellness benefits

Experience Requirements:

• 3+ years of experience as a Salesforce Administrator in a Sales or Revenue organization

• Hands-on experience configuring Salesforce (custom objects, formula fields, flows, validation rules)

• Experience supporting CPQ, Revenue Cloud, or similar quote-to-cash workflows

• Working knowledge of Salesforce data architecture and basic proficiency in SOQL or SQL

• Demonstrated experience managing multiple concurrent projects independently

Other Requirements:

• Salesforce Administrator or related certifications

• Experience working in a SCRUM or agile environment

Responsibilities:

• Serve as primary contact for Salesforce operational questions across Sales, Marketing, and Finance

• Triage, investigate, and resolve Salesforce inquiries and root causes

• Define, document, and maintain standardized Salesforce workflows

• Partner with Salesforce Developers to scope, test, and deploy system enhancements

• Maintain Salesforce data integrity through audits and governance processes

Benefits:

• equity to employees

• health, dental & vision

• retirement with company contribution

• parental leave & reproductive or family planning support

• mental health & wellness benefits

Experience Requirements:

• 5+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields

• Demonstrated ability to distill complex issues into structured frameworks

• Strong analytical expertise, and extensive experience building integrated models from scratch

• Experience building relationships and communicating with partners across all levels

• Demonstrated ability to build processes from scratch

Other Requirements:

• Proven proclivity for quickly identifying and methodically resolving potential road-blocks

• Experience with SQL

• Experience at a high growth B2B SaaS company

Responsibilities:

• Identify, evaluate, and prioritize new product initiatives, go-to-market strategies and operational projects

• Partner with key collaborators across product, marketing, people, sales, and customer experience

• Execute on recommendations until desired outcomes are achieved

Other Requirements:

• Must be currently located in the United States

• Must be legally authorized to work in the United States

Benefits:

• Hands-on AI experience

• Develop a future-proof skillset

Education Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field

Experience Requirements:

• 2+ years of enterprise Microsoft 365 administration experience

• 1+ year hands-on experience managing Microsoft E5 security capabilities

Other Requirements:

• Strong expertise in Microsoft Entra ID, Conditional Access, PIM

• Experience with Microsoft Intune, Windows 365

• Strong PowerShell scripting and automation skills

• Knowledge of compliance frameworks such as ISO 27001, SOC 2, and GDPR

Responsibilities:

• Manage and administer global Microsoft 365 tenant(s)

• Architect and maintain secure configurations

• Lead enterprise identity strategy using Microsoft Entra ID

• Enforce Zero Trust principles

• Administer Microsoft Intune and Windows 365 environments

Benefits:

• Competitive salary

• Performance-based bonuses

• Comprehensive health benefits

• Unlimited PTO

Experience Requirements:

• Some experience in customer success, account management, or similar

• Experience with CRM systems (GoHighLevel, Close.io, Hubspot)

• Experience building workflows with no-code automation (Zapier, Make)

Other Requirements:

• US citizen/visa only

• Proactive problem-solving mindset

• Exceptional communication and interpersonal skills

Responsibilities:

• Lead smooth and impactful onboarding experiences

• Design and execute strategies to minimize churn

• Cultivate trust through regular check-ins and feedback sessions

• Coordinate with internal teams to address customer requests

• Maintain a customer health dashboard and share insights

Benefits:

• Attractive work-life balance

• Great benefits

• Welcoming environment

• Non-hierarchical environment

• Fun place to be

Experience Requirements:

• Experience from ERP implementations or major upgrades

• Strong understanding of end-to-end ERP processes

• Experience working with configuration and change management

• Understanding of databases, integrations and system architecture

Other Requirements:

• Excellent English communication skills

• Experience with SQL (highly valued)

• Familiarity with financial applications (advantage)

• Pragmatic and solution-oriented mindset

Responsibilities:

• Resolving complex transactional and data related issues

• Driving improvements, upgrades and regulatory adaptations

• Managing configuration and validating changes in test environments

• Coordinating external ERP partners

• Translating business requirements into sustainable solutions

Benefits:

• Attractive work-life balance

• Great benefits

• Welcoming environment

• Non-hierarchical environment

• Fun place to be

Experience Requirements:

• Proven general management experience with P&L ownership

• Track record of leading dynamic technical businesses

• Experience leading global, cross functional teams

• Demonstrated ability to drive structured governance

• Strong sales drive and solid commercial judgement

Other Requirements:

• High integrity

• Clarity in decision making

• Strong personal credibility

• Ability to balance short term performance with long term competitiveness

Responsibilities:

• Define and execute a focused strategy to drive profitable growth

• Allocate capital and prioritize portfolio and R&D investments

• Establish strong operating discipline through structured governance

• Lead and develop a high performing global organization

• Own key customer and strategic partner relationships

Benefits:

• Fully remote

• Equity for early team members

• Learning budget

• Competitive compensation

• Async-first culture

Other Requirements:

• Work from anywhere in Europe

Responsibilities:

• Tackling challenges of the AI era

• Making compliance accessible, automated, and useful

Experience Requirements:

• 5+ years of experience in a Customer Success or Account Manager role

• Experience in CPG or Retail industry data sets and analytics preferred

• Experience working in a fast-growing startup and B2B SaaS environment

• Proven track record of onboarding and supporting customers with new data sets

• Familiarity with CPG and Retail data sets like NielsenIQ, Circana, etc.

Other Requirements:

• Strong presentation skills

• Empathy to understand customer problems and needs

• Curiosity, creativity, patience, and an entrepreneurial mindset

• High accountability, integrity, and attention to detail

• Excellent verbal and written communication skills

Responsibilities:

• Manage accounts and build strategic relationships with CPG and Retail companies

• Lead post-sale account health and sustain customer engagements

• Independently manage onboarding presentations, training, and QBRs

• Own the measurement and articulation of Harmonya’s impact to customers

• Identify new opportunities and needs that Harmonya can address