Benefits:

• work-life balance

• positive culture

• indoor ball court

• rooftop terrace

• well-equipped gym

Experience Requirements:

• 2–5 years in strategy, business development, or commercial roles

• Passion for sports, with a strong understanding of US sports culture and market dynamics

• Experience validating and scaling new revenue initiatives (SaaS/tech a plus)

• Strong commercial and analytical skills

• Experience running pilots, customer interviews, or early-stage go-to-market strategies

Other Requirements:

• Ability to balance “Build vs. Buy” options, including M&A/partnership opportunities

• Confident in influencing senior stakeholders, excellent written and spoken English

Responsibilities:

• Identify and evaluate new growth opportunities in sports, geographies, and business segments

• Lead market research, customer interviews, and competitive analysis in target areas

• Design and test pilots to validate monetization and product fit

• Build clear business cases and investment recommendations for leadership

• Translate approved initiatives into actionable plans for product and commercial teams

Experience Requirements:

• Minimum of 5 years in client success, technical account management, or project management within a B2B SaaS or tech environment, with a strong record of managing enterprise-level accounts

• Demonstrated experience in managing Annual Recurring Revenue (ARR)/Monthly Recurring Revenue (MRR) goals

• Demonstrated understanding of EHS industry trends, challenges, and opportunities

Other Requirements:

• Strong grasp of SaaS architecture, integrations, and technical problem-solving, with the ability to comprehend and communicate complex technical details to both clients and internal teams

• A demonstrated understanding of computer vision, AI, and system networks is a bonus

• Proven ability to lead complex projects using modern project management methodologies for multi-phase projects with agility and attention to detail

• Ability to think critically and creatively, with a commercial mindset that drives value and builds strong client relationships, with the ability to identify growth opportunities within accounts

• Dynamic Presence: Approachable and energetic, capable of leading client conversations, presentations, and discussions that foster trust and alignment

• Adaptability & Problem-Solving: Skilled in navigating evolving client needs, with the agility to adapt and prioritize as business priorities shift

• Willingness to travel to client sites as necessary

Responsibilities:

• Build and maintain advanced knowledge of Protex’s product features, architecture, and capabilities to set clear expectations, provide informed guidance and resolve client site challenges

• Own the onboarding and enablement processes, ensuring each site is set up for success with tailored workflows, platform configurations, and user-specific training materials

• Deliver customized usage strategies, including aligning workflows with platform capabilities, configuring system settings, and addressing adoption challenges

• Serve as the primary point of contact for assigned sites, managing site-level relationships through onboarding, training, and ongoing support to build trust and drive satisfaction

• Leverage a commercial mindset to partner with Account Managers and Sales to identify opportunities for expansion or upselling based on site-level performance and feedback

Benefits:

• A flat quarterly performance bonus for the whole team

• Accrue holiday each year up to 5 years

• Your birthday off

• The ability to work from anywhere

• Work/build relationships with global brands

Experience Requirements:

• Worked in recruitment, marketing or sales before

Other Requirements:

• Love growing things

• Awesome relationship building skills

• Must be a podcast fan and understand the power of being the voice of authority

• Love working hard and having fun, believing work should support the life you want to live

• Love the feeling of having done good work and team/clients are happy

Responsibilities:

• Responsible for client (podcast) success

• Project managing the podcast launch and production process

• Client communication between meetings for strategic things

• Responsible for building exceptional relationships with our amazing clients

Benefits:

• Attractive compensation and benefits

• Learning and development opportunities

• Fun team-building, social and sports activities

• Being surrounded by an all-star team with a unicorn dream

Experience Requirements:

• 3+ years of experience in Customer Success, Account Management, or similar role

• Experience with B2B SaaS products, preferably in automation or AI

Other Requirements:

• Strong technical aptitude - able to understand and explain complex solutions

• Excellent communication skills in Dutch and English

• Proactive, entrepreneurial mindset with a passion for customer impact

Responsibilities:

• Own the complete customer journey from onboarding through renewal and expansion

• Conduct strategic business reviews and demonstrate clear ROI to stakeholders

• Proactively identify risks and opportunities within your customer base

• Build strong relationships with key decision-makers and end-users

• Collaborate with Sales, Product, and Engineering to advocate for customer needs

Benefits:

• Medical/dental/vision insurance

• Unlimited PTO

• Team lunches

• Beautiful office in SF

• Great company events

Experience Requirements:

• Customer-obsessed

• Communicative

• Independent

• Analytical

• Collaborative

Other Requirements:

• Willingness to work in person in SF 5 days a week

• Passionate about working in AI, HR tech, or fast-paced startup environments

Responsibilities:

• Own customer onboarding, ensuring a seamless handoff from sales and strong initial adoption

• Serve as a trusted advisor to customers, helping them integrate Alex into their hiring processes

• Partner closely with Engineering and Sales to communicate customer feedback and influence product roadmap priorities

• Monitor account health, identify risks, and drive proactive retention and expansion efforts

• Work directly with founders and leadership, gaining exposure to all aspects of a fast-scaling AI startup

Benefits:

• Good pay

• Flexible hours

• Grow with us

• Teamwork

Responsibilities:

• help writers with the needed info.

Benefits:

• Good pay

• Flexible hours

• Grow with us

• Teamwork

Responsibilities:

• make sure essays are polished and perfect.

Benefits:

• Good pay

• Flexible hours

• Grow with us

• Teamwork

Responsibilities:

• create top-notch essays for our customers.

Education Requirements:

• High School Diploma (or GED)

Experience Requirements:

• 1 year of training experience

• Background in Customer Service, Call Center Operations, or Collections/Financial Services strongly preferred.

Other Requirements:

• Proven ability to prioritize, organize, and meet deadlines within contractual service levels.

• Skilled in delivering engaging, performance-driven training using knowledge checks and applied learning activities.

• Strong ability to measure engagement, assess performance, and provide real-time coaching to drive improvement.

• Solid understanding of Adult Learning Theory and instructional design across in-person and virtual formats.

• Analytical and adaptable, with a proactive approach to solving problems and managing change in a fast-paced environment.

Responsibilities:

• Develop and deliver impactful and engaging learning solutions, using multiple learning strategies, that support new hire onboarding and the deployment of key business initiatives.

• Build close partnerships with Business Leadership to understand imperatives, gain insights into critical talent drivers for the organization, and develop the appropriate talent development program.

• Represent learning in broader project efforts, ensuring an early focus on the implementation of needs to ensure efficient delivery in alignment with project goals and timelines.

• Stay current with external trends, best practices, and innovations and blend these into the strategies used when training our associates.

• Facilitate content and adapt course facilitation/delivery methods based on industry best practices and the needs of the group.

Experience Requirements:

• 4+ years supervisory experience within a high-volume call-center environment OR 2+ years leadership experiences within the Collections industry (supervisor, team lead, manager, etc.)

Other Requirements:

• Proven ability to lead, coach, and inspire high-performing teams in a collections or contact center environment.

• Excellent coaching, communication, and interpersonal skills, with the ability to motivate diverse personalities.

• Experience using data, QA results, and performance dashboards to identify gaps and coach for improvement.

• Deep understanding of collections practices, FDCPA, and compliance regulations.

• Strong attention to detail, critical thinking, and problem-solving capabilities.

Responsibilities:

• Lead, supervise, and develop a team of 15–20 Collections Specialists, providing regular 1:1 coaching, feedback, and performance reviews.

• Drive performance, quality, and compliance outcomes through effective goal-setting, monitoring, and accountability.

• Collaborate with QA, Training, Compliance, and cross-functional teams to monitor calls, complete quality reviews, and ensure legal adherence, effective collections, and consumer-focused interactions.

• Analyze performance trends, address escalated issues, and implement improvement plans when needed.

• Motivate and recognize employees to foster a culture of performance, growth, and engagement.

Education Requirements:

• High school diploma or GED required.

Experience Requirements:

• Prior experience in sales, customer retention, or handling objections and rejections (bonus points)

Other Requirements:

• A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes.

• Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution.

• Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results.

• Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges.

• Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service.

Responsibilities:

• Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances.

• Drive Results: Proactively manage all communication channels—including calls (inbound and outbound), email, and chat—to establish effective payment plans and reach account resolution goals.

• Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery.

• Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability.

Education Requirements:

• High school diploma or GED required.

Experience Requirements:

• Experience as a Collections Specialist, Collector, Collection Agent, Recovery Specialist, or similar is NOT required, but nice to have

Other Requirements:

• A Natural Persuader: You possess excellent professional communication and interpersonal skills, coupled with a genuine desire to influence positive outcomes.

• Solution-Oriented: You're skilled in problem-solving, negotiating, and resolving conflicts, always looking for the win-win.

• Driven & Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving results.

• Adaptable & Resilient: You thrive in a fast-paced, evolving environment and can expertly prioritize multiple tasks to ensure successful completion.

• Empathetic Professional: While results-driven, you're deeply committed to providing best-in-class customer service with compassion and understanding.

Responsibilities:

• Be a Financial Guide: Engage directly with consumers, utilizing your strong communication and negotiation skills to understand their unique situations and skillfully guide them to resolve outstanding account balances.

• Drive Positive Outcomes: Proactively manage a variety of communication channels—including inbound and outbound calls, email, and chat—to establish effective payment solutions and achieve account resolution goals.

• Exceed Expectations & Unlock Growth: Specialists who consistently meet and surpass key performance indicators (KPIs) for 6+ months unlock promotion opportunities!

• Champion Our Mission: Uphold the highest standards of quality and compliance, embodying our empathetic approach to debt recovery.

• Innovate & Collaborate: Work within a vibrant call center environment, contributing to a team that's constantly finding new ways to help consumers achieve financial stability.

Benefits:

• No weekends – family-friendly schedule

• Supportive team environment with a competitive edge

• Fun monthly recognition contests and incentives

• Full benefits package: medical, dental, vision, 401K

• Paid vacation + personal time off

Experience Requirements:

• Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply!

Other Requirements:

• Outstanding verbal/written communication — professional tone always

• Ability to remain calm under pressure and handle rejection

• Goal-oriented, self-motivated, and competitive mindset

• Detail-oriented with strong organizational skills

• Comfortable using multiple systems/screens simultaneously

Responsibilities:

• Manage inbound and outbound calls with professionalism

• Negotiate fair payment plans and settlements with consumers

• Document all communications and account activity accurately

• Investigate and resolve disputes or billing discrepancies

• Ensure compliance with FDCPA and all company standards

Benefits:

• Medical, Dental, Vision coverage

• Parental Leave

• HSA/FSA options

• 401(k) match

• Unlimited Paid Time Off

Education Requirements:

• Bachelor's Degree preferred

Other Requirements:

• Defense or related industry experience

• Willingness to learn, take initiative, and grow with the company

• Superb written communication skills, with a keen eye for detail

• Excellent analytical and problem-solving skills

Responsibilities:

• Work collaboratively with cross-functional teams

• Build relationships with customers and/or team members

• Quickly learn and understand complex subject matter

• Manage multiple tasks/projects simultaneously and prioritize effectively in a fast-paced environment

Benefits:

• Offers Equity

Experience Requirements:

• 1–3+ years of experience in support engineering, product ops, or customer support at a SaaS company

Other Requirements:

• Clear and calm communicator

• Curious and scrappy

• Can balance fast response times with thoughtful root cause analysis

• Organized, proactive, and comfortable coordinating across functions

• Based in SF or open to relocating

Responsibilities:

• Respond to incoming support tickets and product questions

• Investigate live issues, replicate bugs, and gather technical details

• Create well-scoped bug reports with context, repro steps, and priority guidance

• Partner with engineering and product to coordinate resolution and track progress

• Follow up with users once fixes or workarounds are in place

Benefits:

• Offers Equity

• medical

• dental

• vision

• Lunch stipend

Experience Requirements:

• 2–5+ years experience in Customer Success, Account Management, or Sales roles

Other Requirements:

• Strong communicator

• Comfortable in live calls, product walkthroughs, and upsell conversations

• Analytical

• Worked in fast-paced environments where you wore multiple hats

• Based in SF or open to relocating

Responsibilities:

• Own adoption, expansion, and retention of Juicebox’s Agent product

• Deliver live customer onboarding, training, and usage reviews

• Identify upsell opportunities and partner with Sales to close them

• Help customers integrate Agents into their sourcing workflows

• Proactively surface product feedback, usage gaps, and new feature needs

Experience Requirements:

• 1+ year of experience in support, operations, or a related role, ideally at a tech company.

• Excellent written communication and project management skills.

• Ability to effectively communicate and work with both technical and non-technical teams.

• A proactive, optimistic, growth-minded approach, complemented by the resilience to thrive in a fast-paced and evolving workplace.

Other Requirements:

• Ability to read, write, and speak fluently in Spanish preferred

• Experience working with modern tooling (Help Scout, Linear, Notion) in a support or operations organization.

• Excitement about technical concepts, great analytical skills, and comfort explaining technical concepts to a range of audiences.

• Someone with a high motor and chip on their shoulder - we love people who are not afraid to do the dirty work but also have the ability to envision a better world with greater efficiency.

Responsibilities:

• Respond to support requests from Thatch users, ensuring that their needs are met quickly and effectively.

• Systematically organize and curate essential business information for access by internal stakeholders, supporting data-driven decision-making.

• Proactively identify opportunities for operational improvements and spearhead initiatives to elevate organizational performance and adaptability.

• Write and maintain documentation for Thatch's products and solutions, both internally and externally on our public website.

• Identify areas of product improvement and drive initiatives to enhance operational efficiency.

Benefits:

• Generous equity grant

• 401k matching

• Relocation bonus

• Health, vision, dental insurance

Experience Requirements:

• 1–2 years in customer-facing roles (retail, hospitality, call center, support, etc.)

• experience with ticketing systems (Zendesk, Intercom, Freshdesk, Pylon, etc.)

Other Requirements:

• Adrenaline-fueled work ethic

• Resilience

• Efficiency-obsessed

• Clear communicator

• Curious and coachable

• Team-oriented

Responsibilities:

• Tackle incoming support tickets at volume — from the simple to the complex — with speed and accuracy

• Escalate when needed, but always with crisp documentation that makes the next person’s job easier

• Keep the queue flowing — no backlog, no bottlenecks, no excuses

• Constantly refine your own efficiency: shortcuts, templates, smarter notes, faster workflows

• Provide clear, empathetic, professional communication to every customer and team member

Benefits:

• Competitive salary

• Health Insurance

• Paid leave on Birthday and Anniversary

• We are a five-day working company but, on some weeks, there might be tasks on Saturdays

• Pick up & drop facility available (30Km in and around)

Experience Requirements:

• No prior experience required

Other Requirements:

• Ability to handle disputes

• Ability to perform under pressure

• Ability to work well in a team

• Adaptable and flexible

• Written and verbal communication

• Please note that this role may require you to work in rotational shifts

Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

• Your expected interactions are within your own team and direct supervisor

• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

• The decisions that you make would impact your own work

• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Benefits:

• Health insurance for you and your dependents

• 401K plan + 4% matching

• Unlimited PTO

• Lunch and dinner at the office

• Annual Professional Development Stipend

Education Requirements:

• Bachelor’s degree in a relevant field (public policy, international relations, computer science, or similar)

• an advanced degree is a plus but not required.

Experience Requirements:

• 2-4 years in startups, business operations, program/project management, consulting, or a closely related area.

• Proven ability to scope and understand new subject areas quickly.

• Strong analytical skills for evaluating project feasibility, impact, and risk.

• Excellent written and verbal skills; able to present complex ideas clearly to diverse technical and non-technical audiences.

• Demonstrated success managing multiple workstreams, deadlines, and stakeholder communications simultaneously.

Other Requirements:

• Ability to thrive in a fast-paced, rapidly changing environment.

• Experience coordinating events, processes, or other operational logistics.

• Self-motivated and comfortable working independently to drive projects forward.

• Proficiency with project-management platforms, spreadsheets, and basic financial/budget tracking.

• Strong interest in AI safety, emerging technologies, and mitigating catastrophic risks.

Responsibilities:

• Partner with the Executive Director to generate and rapidly evaluate new project ideas.

• Conduct preliminary research—interviews, literature reviews, competitive scans—to define clear goals, scope, and success metrics.

• Work with the Managing Director to build detailed project plans (objectives, deliverables, timelines, resources, budgets).

• Independently ramp up in new domains by consulting experts and synthesizing available research and data.

• Own day-to-day execution, ensuring projects stay on scope, on time, and on budget.