Benefits:

• Flexible working schedule and hybrid model

• Excellent career development opportunities

• Culture of feedback and continuous improvement

• International and diverse team

• Continuous training opportunities

Education Requirements:

• Academic education in Computer Engineering or similar fields of study

Experience Requirements:

• 3-5 years of proven experience working in information security

Other Requirements:

• Experience in performing information security assessments

• Knowledge of international information security standards and frameworks

• Experience in developing, maintaining, and enforcing areas of an Information Security Management System (ISMS)

• Familiarity with relevant legal and regulatory compliance landscapes

• Basic knowledge about cloud-native software architectures

• Professional certifications such as CISSP, CISM, CISA, ISO 27001 Lead Implementer/Auditor or similar are considered a plus

• Good verbal and written communication skills

• Ability to work in an Agile and dynamic environment

• Fluency in English

Responsibilities:

• Ensure security-related activities and processes are aligned with the organization’s strategy and business goals

• Actively participate and contribute to strategic internal initiatives sponsored by the Cybersecurity team regarding information security

• Support internal/external audit processes and evidence collection initiatives

• Help identify and evaluate relevant international standards, controls, compliance frameworks, and legislation/regulation for the organization

• Help develop and establish an organization wide InfoSec culture by participating in security awareness and personnel training activities

Benefits:

• Remote native From San Francisco and Austin to Peru and Malaysia, we value remote work: it's about the who, what, and how, not the when and where. Take control of your schedule and meet great teammates from around the world!

• Share in the rewards Graphistry focuses on business fundamentals like growth that is profitable and equitable. We pay competitive salaries, award meaningful equity, and provide benefits like healthcare.

• Develop your career Build your career as part of growing the company. We assist with conference speaking, senior mentorship, and project ownership so you can grow. Go hands-on with building products, companies, and next-generation technology like GPUs, graphs, and generative AI.

• Best technical work of your life From GPUs & graph AI to tricky cyber & enterprise to designing collaborative systems, Graphistry will help stretch you in new directions and in memorable ways. Our team has a track record of working on leading data technology and applying it to critical industries.

• Make impact Join us in helping our users with critical computing tasks like keeping the energy grid safe from attacks, tracking COVID medical misinformation, understanding cancer genomes, and untangling massive fraud. For some of our projects, clearance helps as well.

Responsibilities:

• advance Louie.AI, the first genAI-native platform for data intensive investigations.

• building the first autonomous cybersecurity AI analyst

• contribute to adjacent work around Louie.AI such as in graph RAG and agentic operating systems

Benefits:

• Base salary

• Flexibility

• Other reimbursements

Experience Requirements:

• 2 years or more of product and/or operational data analytics experience in an entrepreneurial SaaS environment

Other Requirements:

• Intellectually curious with the ability to ask questions of the data in order to identify opportunities for efficiency and product improvement

• Ability to embrace feedback and hold yourself accountable

• Strong visual and conversational presentation skills

• Bonus: Early-stage experience and entrepreneurial background

• “Go getter” mentality

Responsibilities:

• Ability to gather requirements

• Experience pulling Data and creating Data from Tableau/Alteryx and Power BI

• Managing and designing the reporting environment, including data sources, security, and metadata

• Develop analytics dashboards

• Utilize historical data sets and planned product changes to model and forecast user trends Responsible for tracking and reporting on department initiatives and status reports Analyze the product operations for trends and operator metrics to support decisions Act on cases and provide case summaries for referral to relevant unit for follow-up review and action Provide support with technical writing and editing as required Apply predictive analysis and tools to forecast and employ business analytics (including an enhanced ability to quantify and qualify data) Undertake operational research to identify and recommend optimal/near-optimal solutions to complex challenges

Benefits:

• Full-time and long-term contract after 6-month job-probation evaluation.

• Opportunities for personal development and working in an international environment

Education Requirements:

• University degree in Business, Marketing or Fashion design background

Experience Requirements:

• Minimun 3 years experience in a Platform /suscription model Sales Force

Other Requirements:

• Fluent written and spoken English & German languages.

• Excellent listening, negotiation and presentation skills

• Experience or ability to quickly learn to use tools like Insightly, LinkedIn, DocSend, CRM, MailChimp

• Proficiency in using PowerPoint, Word, Excel and similar presentation and office tools

• Experience in garment and fashion design

• Technical know how

Responsibilities:

• Preparing lists of prospects from various internal & external sources

• Prospecting potential targets and turning them into leads

• Building and maintaining strong, long-lasting customer relationships

• Develop and implement tactical plans to achieve sales targets and expand the customer base

• Approaches potential clients through cold calls, email, LinkedIn, existing relationships, promotional events, or other means Preparing business presentations and proposals for prospective clients Managing sales funnel process Taking care of customer requests, upsell activities Participation in product reviews and new product development Advertise tech products. Managing campaigns of marketing and brand awareness

Benefits:

• Hybrid & Remote Work

• Competitive Salary

• Employee Stock Options

• Performance Bonus

• Extended Benefits

Benefits:

• Attractive Compensation

• Annual Incentive Program

• Employee equity grants

• Flexible working

• Monthly Mental Health Wellness Program Medical InsurancePaid Time off

Experience Requirements:

• 2 Years of Experience working in US Inbound Voice Process

Other Requirements:

• Good Communication Skills in English

• Take live calls during US timezone and make interventions wherever necessary

• Take actions to improve call flow and overall operations efficiency

• Benchmark calls on various performance parameters and work on a continuous improvement plan for making the operations more effective

• Coordinate between different individuals and supervisors as required for ensuring smooth transaction flow

• Prepare reports as necessary and provide periodic updates to management

• Work on improving and automating the end-to-end transaction call and process

• Working knowledge of MS Excel, Outlook, PowerPoint, and Word

• Good Knowledge with Tools like confluence and G-suite is preferred

• Strong knowledge of configuration management tools

• Diligent documentation skills

• An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail

Responsibilities:

• Take live calls during US timezone and make interventions wherever necessary

• Take actions to improve call flow and overall operations efficiency

• Benchmark calls on various performance parameters and work on a continuous improvement plan for making the operations more effective

• Coordinate between different individuals and supervisors as required for ensuring smooth transaction flow

• Prepare reports as necessary and provide periodic updates to management Work on improving and automating the end-to-end transaction call and process

Benefits:

• Attractive Compensation

• Annual Incentive Program

• Employee equity grants

• Flexible working

• Monthly Mental Health Wellness Program Medical InsurancePaid Time off

Experience Requirements:

• Experience in managing US based clients for customer success, customer relationship management, Key account management or similar roles with SaaS based companies

Responsibilities:

• Serve as the primary contact for the onboarding and training of new customers, as well as go-live and post go-live support

• Collaborate with the engineering and development team to configure the product as per customers’ requirements and troubleshoot technical issues raised by customers

• Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements

• Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow business with existing customers and expand our customer base

• Account management including being the main point of contact between the company and a number of named enterprise accountsEncouraging customer advocacy through internal NPS surveys, analyze customer health metrics, external reviews, case studies, testimonials, and referralsRepresent the voice of the customer to provide input into the products, marketing and sales processCollaborate closely with team members to support renewals and expansion opportunitiesCreate policies and procedures that optimize the customer experienceMaking customers aware of resources such as knowledgebase articles, tutorials, how-to videos, and webinarsAnalyzing customer data and helping them discover aspects of the product that are most beneficial to themFirefighting during account escalations

Benefits:

• Equity

Education Requirements:

• Computer Science Degree

Experience Requirements:

• 4+ years of software development

Other Requirements:

• Knowledge of JavaScript, MySQL, Android Development, iOS Development, Web Development, Cloud Computing

• Previous experience within a customer success role at a SaaS organization

• Strong knowledge of cloud architecture as well as on-premise IT landscape

• Extensive experience in consulting and implementation of IT systems preferably cloud services and platforms

• Knowledge of enterprise technologies and application platforms

• Experience of application programming and system support experience is preferred

• Excellent communication skills, including issue tracking, triaging and crisis management

• Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, Developing Standards, Help Desk, Service Excellence

Responsibilities:

• Be the primary technical point of contact for customers

• Ensure that customers successfully implement the solution with the optimal voice user experience

• Build relationships with customers and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value

• Monitor and identify adoption and utilization trends, provide recommendations based customer’s unique situation and needs

• Conduct periodic customer health-checks. Prepare and educate customers on new features and releases. Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal

Benefits:

• Stock options

• Commute allowance (up to 100,000 JPY/month)

• Rent subsidy (30,000 JPY/month within 3km of the office)

• Social insurance

• Workers' accident compensation insurance

Experience Requirements:

• 3+ years of experience in corporate negotiations

• Team management experience

• Self-management

• Empathy with Hello's mission

Responsibilities:

• Onboarding and adoption of Respo by customers

• Team building and management

• Cross-selling and upselling

• Product feedback to the development team

Benefits:

• 401(k)

• Stock options

• Unlimited vacation

• Healthcare (medical, dental, vision, gym reimbursement)

• Catered meals

Benefits:

• 401(k)

• Stock options

• Unlimited vacation

• Healthcare (medical, dental, vision, gym reimbursement)

• Catered meals

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness

Benefits:

• Competitive Pay

• Equity

• Take Time Away

• Two & Five Year Anniversary Awards

• Wellness