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nybl

PMO Lead - Basserah (nybl)

nybl is an enterprise AI platform enabling businesses to build and run AI applications, transforming data into intelligence and streamlining various business processes.

operationsonsiteRiyadh, SAfull-time

Education Requirements:

  • Bachelor’s degree in Business, Project Management, or related field (Master’s preferred)

Experience Requirements:

  • 7+ years of experience in project management, with at least 3 years in a PMO leadership role

Other Requirements:

  • Strong understanding of project management methodologies (Agile, Scrum, Waterfall)

  • Demonstrated ability to manage a portfolio of complex projects with cross-functional teams

  • Proven leadership, team-building, and mentoring skills

  • Exceptional communication, problem-solving, and stakeholder management abilities

  • PMP, PRINCE2, or similar certification preferred

Responsibilities:

  • Establish and manage the Project Management Office, defining and implementing project management processes, standards, and governance

  • Lead, mentor, and support a team of project managers, ensuring the successful delivery of projects on time and within scope

  • Collaborate with senior leadership to align projects with organizational strategy and objectives

  • Monitor project performance through standardized reporting, KPIs, and dashboards to ensure transparency and control

  • Manage project risks, identify bottlenecks, and proactively provide solutions to mitigate challenges

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Actionfigure

Senior Director, Program Management

Actionfigure offers real-time transit information, mobile trip planning, and data integrations to improve commutes and enhance real estate value.

operationshybridBrisbane, US
250,000.00/yr - 275,000.00/yr
full-time

Benefits:

  • Medical insurance

  • 3 benefits

Education Requirements:

  • Bachelor’s Degree in Life Sciences or relevant field

Experience Requirements:

  • 12+ years of relevant experience in (bio)pharma project management and/or related discipline

Other Requirements:

  • Superior written, verbal communication, organizational and people skills

  • Highly collaborative and a strong team player with a track record of effectively managing diverse, cross-functional teams to drive successful execution on program strategy

  • Expertise in creating and maintaining relevant program deliverables

  • Solid capabilities with project management tools, experience with Smartsheet strongly preferred

  • Experience working with external partners is a plus

  • Oncology drug development experience required, with early-stage experience (Ph 1/2) preferred

  • Experience in ADC development is strongly preferred

  • PMP certification preferred

Responsibilities:

  • Build and maintain assigned project/program(s) timelines and interdependencies

  • Provide project coordination and communication in support of cross-functional team(s)

  • Establish and maintain metrics to track projects and provide real-time reporting of project status

  • Identify issues and risks and work with the team to develop mitigation strategies

  • Coordinate and lead all aspects of internal project meetings, including agenda drafting and documentation of key discussion points, decisions, and action items

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Actionfigure

Vice President, Performance Management

Actionfigure offers real-time transit information, mobile trip planning, and data integrations to improve commutes and enhance real estate value.

operationsonsiteAkron, US
103.48/hr - 155.20/hr
full-time

Responsibilities:

  • Partners with operations and strategy leaders to develop, implement and sustain the Enterprise Performance Management System.

  • Works with executives and management to establish clear goals for the enterprise and employees – inclusive of incentive-based opportunities – ensuring connectivity to Summa’s overall strategic plan.

  • Collaborates with the Chief Human Resources Officer and other leaders to establish the process for monitoring employee performance against measurable goals and providing feedback for improvement, including learning and development.

  • Provides training and support as required for the Enterprise Performance Management System and its processes.

  • Creates and communicates reports and appraisals (via dashboards, business reviews, etc.) to ensure performance is shared in a responsible and transparent fashion across the enterprise, at organizational and individual levels.

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Actionfigure

Vice President, North American Operations

Actionfigure offers real-time transit information, mobile trip planning, and data integrations to improve commutes and enhance real estate value.

operationsonsitefull-time

Education Requirements:

  • Bachelor’s Degree (MBA preferred)

Experience Requirements:

  • 10+ years working with Global Manufacturing Organization – with multi-site exposure.

  • P&L Experience a Must – With Multi-Site Responsibility

  • Blended Lean/CI Skills – Operations (& any Commercial an added plus)

  • Ability to Travel is a must

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Outrider

Autonomous Vehicle Safety Operator, CDL A (6 Month Term)

Outrider automates yard operations using autonomous electric vehicles and management software, improving efficiency, safety, and sustainability.

operationsonsiteHenderson, UScontract

Benefits:

  • Comprehensive healthcare coverage

  • Stock options

  • Employer-paid life insurance and disability

  • Flexible time off

  • Robust parental leave

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Outrider

Autonomous Vehicle Test Operator

Outrider automates yard operations using autonomous electric vehicles and management software, improving efficiency, safety, and sustainability.

operationsonsiteBrighton, USfull-time

Benefits:

  • Comprehensive healthcare coverage

  • Stock options

  • Employer-paid life insurance and disability

  • Flexible time off

  • Robust parental leave

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Outrider

Senior Autonomous Vehicle Test Technician

Outrider automates yard operations using autonomous electric vehicles and management software, improving efficiency, safety, and sustainability.

operationsonsiteBrighton, USfull-time

Benefits:

  • Comprehensive healthcare coverage

  • Stock options

  • Employer-paid life insurance and disability

  • Flexible time off

  • Robust parental leave

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Arize AI

People Operations Specialist

Arize AI provides an AI observability platform for building and deploying high-performing AI applications, focusing on tracing, evaluation, and troubleshooting.

operationsremotefull-time

Benefits:

  • Comprehensive health, dental & vision plans

  • Flexible paid time off

  • 401K plans

  • Remote-friendly

  • Commuter benefits

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Jorie AI

Radiology AR Medical Billing Specialist

Jorie AI uses AI and RPA to optimize healthcare revenue cycle management, reducing costs and increasing profitability.

operationsremoteUSfull-time

Benefits:

  • 401(k) matching up to 4%

  • Health

  • Dental

  • Vision

  • Long/Short Term Disability insurance

Experience Requirements:

  • Hospital Radiology AR and Medical Billing Experience 3+ years

  • EMR Imagine Experience required

  • Excel and technology knowledge

Other Requirements:

  • Must be authorized to work in the United States without any sponsorship

  • Must possess the ability to enter data quickly and accurately

  • Must have knowledge of Medical Terminology, CPT Codes, HCPCS, Revenue Codes, Modifiers and Diagnosis Codes

  • Ability to work independently with no distractions

  • Ability to multi-task in a fast-paced environment and prioritization skills required to ensure efficiency

  • Strong time management, organizational skills and discipline to work remote

  • Strong verbal and written communication skills

Responsibilities:

  • Review outstanding Radiology insurance balances to identify and resolve issues preventing finalization of claim payment, including coordinating with payers, patients, and clients when appropriate

  • Analyze the trend data, recommending solutions to improve first-pass denial rates and reduce the age of overall AR. Working with Imagine.

  • In-depth working knowledge of the various applications associated with the workflows i.e., Microsoft Office and Google Tools and more. Ensure all workflow items are completed within the set TAT within quality expectations.

  • Able to read and understand an EOB and denials at a claim level in addition to finding trends impacting the AR. Perform other duties as assigned by the Lead.

  • Understand payer contracts/fee schedules to ensure the claims have been processed accordingly.

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Jorie AI

Revenue Cycle Management Quality Assurance Specialist

Jorie AI uses AI and RPA to optimize healthcare revenue cycle management, reducing costs and increasing profitability.

operationsremoteUSfull-time

Benefits:

  • 401(k) matching up to 4%

  • Health

  • Dental

  • Vision

  • Long/Short Term Disability insurance

Experience Requirements:

  • High school diploma or equivalency

  • Relevant certifications such as Certified Revenue Cycle Professional (CRCP), (CPC or CPB) or similar preferred

  • Minimum of 4 years of experience in healthcare revenue cycle management, billing, coding, or related fields

  • Minimum of 1 year experience in auditing, quality assurance, and process improvement within the healthcare revenue cycle

  • Strong knowledge of healthcare coding (ICD-10, CPT, HCPCS), billing, and payer policies

Other Requirements:

  • Excellent analytical, problem-solving, and organizational skills

  • High attention to detail and a commitment to accuracy and quality

  • Effective communication skills, both written and verbal, with the ability to present findings and make recommendations to various stakeholders

  • Ability to work independently, manage multiple tasks, and meet deadlines in a demanding environment

  • Familiarity with HIPAA compliance, Medicare, Medicaid, and private payer requirements

  • Understanding of current healthcare regulations, payer-specific rules, and coding guidelines

Responsibilities:

  • Revenue Cycle Audits & Monitoring: Conduct regular audits across various stages of the revenue cycle, including patient registration, insurance verification, coding, charge capture, billing, and collections. Ensure accurate and timely data entry and documentation.

  • Compliance & Regulatory Oversight: Ensure that all revenue cycle activities comply with federal, state, and payer-specific regulations, including HIPAA, CMS, and payer guidelines. Stay up to date with changes in healthcare laws, coding updates, and payer requirements.

  • Process Improvement: Identify and recommend improvements to revenue cycle processes based on audit findings. Collaborate with key stakeholders to streamline workflows and improve operational efficiency and accuracy.

  • Reporting & Documentation: Prepare detailed reports on audit findings and trends. Document process discrepancies and work with the appropriate departments to address and resolve issues in a timely manner.

  • Team Support: Provide recommendation and minimal guidance on best practices, compliance issues, and process improvements.

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Pickaxe

Digital Transformation Program Manager

Data analytics platform offering powerful query, visualization, and analysis tools, along with automated insights and predictions for marketing and product teams.

operationsremotefull-time

Experience Requirements:

  • Proven track record of successfully delivering complex projects

  • Experience in leading cross-functional project teams

Other Requirements:

  • Sense of humor

  • Experience with projects that didn’t succeed

  • Excellent project management skills

  • Strong communication and interpersonal skills

  • Strong problem-solving and analytical skills

  • Experience working with data

  • Experience with agile methodologies and tools

  • PMP or other project management certification

Responsibilities:

  • Lead and manage client-facing initiatives to ensure delivery on scope, time, budget, and quality

  • Manage client cross-functional teams, third-party vendors, and Pickaxe internal teams

  • Collaborate with sponsors and stakeholders to define project scope, objectives, and deliverables

  • Define and manage project timelines, budgets, resources, and risks

  • Develop and maintain project documentation

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AppSentinels

Customer Success Engineer

AppSentinels is an API security platform providing continuous discovery, automated testing, runtime protection, and remediation.

operationsremoteBangalore, INfull-time

Education Requirements:

  • Bachelor’s Degree or equivalent experience

Experience Requirements:

  • 2 – 5 Yrs

  • 4+ years experience in Customer Support or customer success functions for SaaS products

Other Requirements:

  • Good in problem analysis, troubleshooting, requirement analysis

  • Highly driven individual with an execution focus and a strong sense of urgency

  • Excellent verbal, written, presentation, and interpersonal communication skills

  • Previous experience in implementing the solution in a SaaS environment

  • Knowledge of WAF or API Security is a plus

Responsibilities:

  • Partner with Customer to configure and implement the AppSentinels products and fully integrate into their security operations

  • Research, analyse, troubleshoot and identify solutions to resolve customer issues

  • Be the first line of defense in proactively addressing customer needs for technical assistance, coordinating and prioritizing timely resolutions with engineering teams

  • Develop a comprehensive plan for the typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their requirements

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AppSentinels

Customer Success Engineer

AppSentinels is an API security platform providing continuous discovery, automated testing, runtime protection, and remediation.

operationsremoteBangalore, INfull-time

Education Requirements:

  • Bachelor’s Degree or equivalent experience

Experience Requirements:

  • 2 – 5 Yrs

  • 4+ years experience in Customer Support or customer success functions for SaaS products

Other Requirements:

  • Good in problem analysis, troubleshooting, requirement analysis

  • Highly driven individual with an execution focus and a strong sense of urgency

  • Excellent verbal, written, presentation, and interpersonal communication skills

  • Previous experience in implementing the solution in a SaaS environment

  • Knowledge of WAF or API Security is a plus

Responsibilities:

  • Partner with Customer to configure and implement the AppSentinels products and fully integrate into their security operations

  • Research, analyse, troubleshoot and identify solutions to resolve customer issues

  • Be the first line of defense in proactively addressing customer needs for technical assistance, coordinating and prioritizing timely resolutions with engineering teams

  • Develop a comprehensive plan for the typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their requirements

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Infinity

Customer Success Manager

AI-powered call analytics platform providing insights into customer conversations to improve marketing, sales, and customer service.

operationshybridReigate, GBfull-time

Benefits:

  • 2 days per week onsite

  • 4.5 day working week (Half day Fridays)

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Fibery

Customer Success Specialist (remote, $35-$40K/year)

Fibery is an AI-powered workspace connecting teams and replacing multiple tools. It offers flexible plans, strong AI features, and robust collaboration capabilities.

operationsremote
35000 - 40000
full-time

Benefits:

  • Fully-remote job with flexible working hours

  • Freedom of actions

  • Some fun

  • 20 vacation days per year

  • Salary $35K-$40K/year

Experience Requirements:

  • You have fluent English.

  • You have 2+ years of experience in Customer Success role dealing with relatively complex products and problems.

  • You understand concepts of relational databases, browser-server interaction, You have a strong expertise in the productivity tools space / market.

  • You love to talk to people and can survive 10-15 demos per week.

  • Some basic programming knowledge is nice to have

Responsibilities:

  • Communicate with Fibery users in Intercom.

  • Do live demos and call with customers to help with Fibery setup.

  • Create and run webinars.

  • Collect product feedback from various sources and document it in Fibery.

  • Collaborate with development team to solve complex problems faster.

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Fibery

Educator (remote)

Fibery is an AI-powered workspace connecting teams and replacing multiple tools. It offers flexible plans, strong AI features, and robust collaboration capabilities.

operationsremotefull-time

Experience Requirements:

  • You speak and write better English than any of us.

  • You’ve explained complex subjects in a fun and effective way.

  • You’ve written a dozen tutorials and user guides.

  • You’ve created educational videos as a solo maker or as a part of small team.

  • You’ve authored a long-form educational program such as an online course..

Other Requirements:

  • You’re a no-code enthusiast: you’ve built monster spreadsheets, tinkered with Notion and Airtable, and automated routine tasks via Zapier or IFTTT.

  • You reflect on the way you work and experiment with new workflows and habits.

  • You’re excited about the tools for thought and the ideas of Douglas Engelbart, Alan Kay, and Ted Nelson

Responsibilities:

  • Create explanations for our beloved creators.

  • Figure out the most pressing topics and choose the best format for each explanation

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Hyro

Implementation Project Manager (NYC)

Hyro offers AI-powered solutions for healthcare, automating tasks, improving efficiency, and providing better patient support. Integrations with major systems are available.

operationshybridNew York City, US
70,000 - 120,000
full-time

Benefits:

  • Hybrid work culture

  • Top talent and growth

  • Unlimited vacation days

  • Equity and stock

  • Innovation galore

Experience Requirements:

  • 3+ years experience as a Project Manager

  • Strong understanding of project management methodologies, tools (e.g., Jira, Asana, Notion), and best practices

  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels

  • Proven ability to manage multiple projects simultaneously, with a keen attention to detail

Other Requirements:

  • Experience managing external projects with enterprise clients

  • Experience with SaaS offerings

  • Experience in a healthtech company - big advantage

  • Experience with ML / AI / NLU technologies and products - big advantage

Responsibilities:

  • Develop comprehensive project plans, including timelines, milestones, and resource allocation

  • Coordinate internal resources and third parties/vendors for the execution of projects

  • Act as the primary point of contact for enterprise clients, ensuring their needs and expectations are met throughout the project lifecycle

  • Conduct regular status meetings with clients and stakeholders to communicate project progress and address any issues

  • Monitor and identify potential project risks and develop mitigation strategies

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Hyro

Solution Architect (NYC)

Hyro offers AI-powered solutions for healthcare, automating tasks, improving efficiency, and providing better patient support. Integrations with major systems are available.

operationshybridNew York City, US
130,000 - 160,000
full-time

Benefits:

  • Hybrid work culture

  • Top talent and growth

  • Unlimited vacation days

  • Equity and stock

  • Innovation galore

Education Requirements:

  • BSc in Computer Science or equivalent

Experience Requirements:

  • 3+ years experience as a Solution Architect of a technical product or other relevant customer-facing technical positions

  • Experience in managing deployments, providing technical support, and troubleshooting

  • Strong understanding of all aspects of the product and software development lifecycle

  • Ability to make trade-offs between long-term vision & strategy and short-term needs

Other Requirements:

  • Exceptional multi-tasker with great communication skills

  • Be proactive in addressing and foreseeing issues that may come up during the deployment cycles

  • Experience in a healthtech company - big advantage

  • Experience with ML / AI / NLU technologies and products - big advantage

Responsibilities:

  • Immerse yourself in Conversational AI and Natural Language Understanding (NLU) technologies and innovations, and work closely with the R&D department to keep improving our state-of-the-art solution

  • Manage deployments of Hyro’s conversational AI products

  • Project confidence as a trusted advisor for customers as well as internal stakeholders such as Engineering, Product Management, Customer Success, Sales, and more

  • Designing, modifying, and testing Hyro’s products on customer's environment and troubleshooting should we encounter issues

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Tasq.ai

Customer Success Manager

Tasq.ai streamlines the AI lifecycle by combining human-guided insights and world-class models for unparalleled accuracy and flexibility.

operationsonsitefull-time

Benefits:

  • Flexible working hours to accommodate your university schedule.

  • Valuable hands-on experience in the field of sales automation.

  • Opportunity to work with a dynamic and collaborative team

Experience Requirements:

  • Minimum 3 years of experience as an Enterprise Account Manager/Customer Success Manager in a tech company.

  • Prior experience in a B2B SaaS company.

  • Strong analytical skills and technical proficiency, with a data-driven approach.

  • Exceptional written and verbal communication skills in English.

  • Previous exposure to or theoretical knowledge in AI, data management, machine learning, labeling, and computer vision is highly advantageous

Other Requirements:

  • Detail-oriented and hands-on with a keen ability to grasp the bigger picture.

  • Familiarity with customer success metrics and tools

Responsibilities:

  • Act as the primary point of contact for clients, proactively addressing their needs and resolving issues in a timely manner.

  • Oversee project execution to ensure adherence to budget, timelines, and quality standards.

  • Continuously refine customer success processes and metrics to enhance satisfaction and retention.

  • Identify opportunities for optimizing project delivery processes and methodologies through post-project reviews, data analysis, and recommendations for improvement.

  • Monitor client usage and engagement, taking proactive measures to enhance adoption and satisfaction. Facilitate onboarding, training, and ongoing support to ensure clients effectively utilize our offerings. Collaborate closely with the product team to relay client feedback and identify areas for product/service enhancement. Manage client renewals to drive high retention rates. Spearhead quality management initiatives by defining and monitoring quality metrics, conducting reviews, and addressing quality issues promptly

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Anolytics

Annotation Specialist

Anolytics provides high-quality data annotation and labeling services for AI and machine learning, covering image, video, text, and audio data.

operationsonsitefull-time

Responsibilities:

  • Annotation Specialist

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