AI Jobs

Experience Requirements:

• Operational leaders with deep experience in GTM ops, RevOps, or AI-driven productivity

• Analytical thinkers who can translate data into continuous optimization

• Builders who understand how to scale systems that blend automation and human judgment

• Leaders energized by building a new management discipline for intelligent agent ecosystems

Responsibilities:

• Orchestrating the performance, productivity, and collaboration of the global agent network

• Builds the systems, metrics, and rituals that ensure agents work as cohesive GTM teams

• Establishing OKRs and building dashboards

• Optimizing workflows and ensuring alignment

Experience Requirements:

• Agents designed for empathy, clarity, and continuous communication

• Must integrate with CRM and collaboration APIs (Slack, HubSpot, Notion)

• Able to translate qualitative feedback into structured data

• Always-on responsiveness with strong context-retention memory

Responsibilities:

• Maintains the relationship between OpenGTM and its network of human + AI agents

• Onboarding new agents

• Managing feedback loops

• Ensuring agents have access to the latest data and protocols

Experience Requirements:

• Multi-agent orchestration frameworks (e.g., LangChain, CrewAI)

• Integrations with monitoring and analytics systems

• Capable of reasoning over conflicting priorities and data streams

• 24 / 7 uptime with continuous retraining capability

Responsibilities:

• Manages entire portfolios of agents performing concurrent GTM tasks

• Coordinates workloads and balances priorities

• Optimizes resource allocation across the network

Benefits:

• Casual contract paid on an hourly rate

• Superannuation (if in Australia)

Experience Requirements:

• Minimum 3+ years of experience using GHL / HighLevel

• Experience with ActiveCampaign, Kajabi, ClickFunnels, Thinkific, and Kartra

• Experience managing tech platform migration and tech setup projects

• Experience leading small tech teams (assigning tasks, reviewing work)

Other Requirements:

• Fluent English (spoken and written)

• Deep understanding of GHL/HighLevel platform

• Reliable internet and timezone flexibility

• Use of TimeDoctor time tracker

Responsibilities:

• Scoping and quoting migration/service projects

• Running discovery and handover calls with clients

• Translating non-technical customer needs into practical implementation

• Managing a team of Teksperts and devs daily

• Tracking milestones, sending invoices, and ensuring payments

Experience Requirements:

• Minimum 1+ years of experience using GHL / HighLevel

• Experience with platforms like ActiveCampaign, Kajabi, ClickFunnels, Thinkific

• Experience training, coaching or onboarding business owners to tech

• GHL Certification preferred

Other Requirements:

• Fluent English at an expert level (spoken and written)

• Reliable internet, fast computer, high-quality webcam and microphone

• Use of TimeDoctor time tracker

• Absolute commitment to attend all booked client calls

Responsibilities:

• Customer onboarding calls and account set-up

• Monitoring, managing and responding to customer support tickets

• Running daily group training calls to demo features

• Troubleshooting and fixing client challenges

• Conducting customer demo calls to potential SaaS customers

Benefits:

• Inclusive Culture with global impact

• Generous healthcare and mental health services

• Equity options and competitive compensation

• Ample career development opportunities

• Option to work abroad for up to 30 days

Experience Requirements:

• Seasoned professional

• Cloud-first thinking allrounder

• Experience with the Google Workspace ecosystem

• Great people leader for Enterprise IT

Other Requirements:

• Technical knowledge for difficult IT-support questions

• Ability and willingness to work at least three days a week from the Helsinki office

Responsibilities:

• Lead global Enterprise IT operations team

• Lead Enterprise IT architecture, development and processes

• Participate in complex IT sysadmin duties and projects

• Plan and execute development IT projects

• Build secure enterprise IT operations processes

Benefits:

• Five weeks paid time off (PTO)

• Generous healthcare packages & mental health benefits

• Monthly wellness benefit

• 401K plus matching & equity grants

• Learning reimbursement opportunities

Experience Requirements:

• 3-5 years of experience in IT support or service-desk roles

• Working knowledge of ITIL processes

• Experience using modern ITSM tools (Freshservice, Jira)

• Troubleshooting skills for macOS, ChromeOS, networking

• Experience with Workspace ONE UEM or Google Endpoint Management

Other Requirements:

• Excellent written and verbal communication in English

• Ability to work in the New York office at least three days per week

Responsibilities:

• Contribute to and refine ITIL 4 processes

• Administer and enhance service-desk platforms

• Provide hands-on support for macOS, ChromeOS, and Google Workspace

• Establish and curate a living knowledge base

• Maintain hardware & software inventory

Benefits:

• Five weeks paid time off (PTO)

• Generous healthcare packages & mental health benefits

• 401K plus matching & equity grants

• Wellness benefit & learning reimbursement

• Volunteer time off days

Experience Requirements:

• 4+ years of experience in Customer Success or Account Management

• Knowledge of social advertising platforms (Meta, TikTok, etc)

• Programmatic advertising knowledge as a strong plus

Other Requirements:

• Legal right to work in the United States

• Willing and able to travel for meetings and conferences

Responsibilities:

• Act as primary point of contact for agency partners

• Identify growth opportunities and drive engagement

• Provide consultative guidance and best practices

• Partner with Agency Sales on enablement strategies

• Gather feedback to inform product roadmap

Benefits:

• Social Security (IMSS)

• National Housing Fund (INFONAVIT)

• Consumption Coverage (FONACOT)

• Work From Home Allowance

Experience Requirements:

• 1–3 years of experience in digital advertising or media operations

• Ability to execute and analyze paid media campaigns

• Proficiency in Excel, PowerPoint, or BI tools

Other Requirements:

• Able to work CDMX hours to support US based accounts

• Able to work 3 days per week in the Mexico office

Responsibilities:

• Support customer onboarding and training sessions

• Oversee campaign setup and performance tracking

• Conduct campaign analysis and provide insights

• Build and maintain performance dashboards

• Collaborate with Product and Engineering on feedback

Benefits:

• Access to Culture Handbook perks

Experience Requirements:

• 1–3 years of experience in digital advertising or media operations

• Ability to execute and analyze paid media campaigns

• Proficiency in Excel, PowerPoint, or BI tools

Other Requirements:

• Able to work mid-shift hours to support EMEA accounts

• Comfortable going into Manila office two times per week

Responsibilities:

• Partner with CSMs for operational excellence

• Support customer onboarding and business reviews

• Oversee campaign setup and optimization

• Build and maintain performance dashboards

• Contribute to documentation of best practices

Benefits:

• Five weeks paid time off (PTO)

• Generous healthcare packages & mental health benefits

• 401K plus matching & equity grants

• Monthly wellness benefit

• Learning reimbursement opportunities

Experience Requirements:

• Proven track record in Customer Success and/or Sales

• Understanding of the Smartly product and services

• Knowledge of digital marketing and paid social landscape

• Track record of commercial approach to account management

Other Requirements:

• Authorization to work in the country applied for

Responsibilities:

• Lead and handle a sub-team of CSMs and Associates

• Mentor sub-team members and run daily engagement

• Take ownership of sub-team revenue and adoption

• Coordinate key new customer onboarding

• Responsible for line management tasks and reviews

Experience Requirements:

• 3+ years of account management experience in B2B SaaS

• Experience in online marketing domain

Other Requirements:

• Professional spoken and written English plus fluency in Spanish

• Willingness to travel for meetings and industry events

Responsibilities:

• Manage and nurture customer accounts

• Hone customer online marketing strategies

• Grow and manage target market/vertical expertise

• Solve customer problems using Smartly tools

• Maintain quick feedback loop with product teams

Benefits:

• Five weeks paid time off (PTO)

• Generous healthcare packages & mental health benefits

• 401K plus matching & equity grants

• Monthly wellness benefit

• Learning reimbursement opportunities

Experience Requirements:

• 5+ years of relevant experience in customer success

• Advanced knowledge of social advertising (Facebook, TikTok, etc)

Other Requirements:

• Ability to travel for meetings and conferences

Responsibilities:

• Act as main point of contact for customers

• Solve customer problems and provide consultative advice

• Manage a growing book of business and renewals

• Be the voice of customers for product roadmap

• Collaborate across functions including Sales and Product

Benefits:

• Flexible working arrangements

• Develop deep expertise in agentic AI

• Direct revenue impact

• Well-capitalised, global business

• Regular in-person collaboration

Experience Requirements:

• 7+ years of post-sale experience in B2B SaaS

• Experience in implementation, adoption, and renewals

• Strong project delivery instincts

• Commercial competence

• Team leadership experience

Other Requirements:

• Must be based in Melbourne, Australia

Responsibilities:

• Drive implementation to at-scale production

• Coordinate internal teams to remove blockers

• Manage services delivery relationships

• Manage renewals and drive renewal automation

• Lead and improve the customer support function

Benefits:

• Competitive remuneration package

• Performance based benefits

• Flexible working hours

• Exposure to new technologies and working with a dynamic team

Education Requirements:

• Diploma/Degree in Business Administration, Management, or a related field

Experience Requirements:

• Currently pursuing or recently completed a Diploma/Degree

Other Requirements:

• Strong communication and interpersonal skills

• Good organizational and multitasking abilities

• Basic proficiency in MS Office applications

• Attention to detail with a willingness to learn

• Positive attitude and team-oriented mindset

Responsibilities:

• Assist in coordinating with vendors and suppliers for routine office requirements

• Help collect quotations, maintain vendor records, and support purchase request processing

• Track invoices and maintain proper documentation under supervision

• Support daily office administrative tasks and operational needs

• Coordinate housekeeping, minor maintenance requests, and office supply management

Education Requirements:

• Bachelor’s degree in a relevant field

Experience Requirements:

• Operations, customer-facing, support or project management experience

• Excellent with spreadsheets, workflow tools and ticketing systems

Other Requirements:

• Native English speaker

• Detail-obsessed and process-driven

• Customer-first mindset

• Confident communicator

• Proactive and accountable

Responsibilities:

• Become a go-to expert on state business filings, compliance workflows, and our internal tools

• Take full ownership of operational processes – lead initiatives, track performance, and constantly improve

• Deliver outstanding customer experiences through direct communication – email, chat, or otherwise

• Tackle customer challenges head-on with empathy, accuracy, and speed

• Spot inefficiencies and drive the change needed to bring the operation towards success

Benefits:

• Full Medical, Dental, and Vision Health Coverage

• 401(k) plan (non-matching)

• Unlimited vacation

• Company-paid Wellhub membership

• Dinner covered with Uber Eats

Experience Requirements:

• Prior experience in customer-facing roles such as retail, teaching, acting, or hospitality

Other Requirements:

• Exceptional written and verbal communication skills

• Spanish fluency is a plus

• Strong organizational and time management skills

• Comfort working across different teams and systems

Responsibilities:

• Be the first point of contact for customers via calls, texts, and emails

• Troubleshoot questions and guide customers through solutions

• Flex between customer support and onboarding teams

• Manage tasks in Asana and Google Workspace

• Collaborate with Customer Success Managers and onboarding specialists

Benefits:

• Equity package

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

• Dinner covered with Uber Eats

Experience Requirements:

• 1+ years of early career experience delivering on scoped responsibilities

Other Requirements:

• Strong verbal communication skills

• Tech-savvy and able to learn new platforms quickly

• Patient and empathetic

• Strong time management and organizational skills

Responsibilities:

• Make a minimum of 30 customer calls per day

• Build strong, trust-based relationships with small business owners

• Help customers adopt tools like websites, SEO, ads, and AI features

• Drive retention by preventing churn and recovering delinquent accounts

• Capture and share customer feedback with internal teams

Benefits:

• Equity

• Full Medical, Dental, and Vision Health Coverage

• 401(k) plan (non-matching)

• Unlimited vacation

• Company-paid Wellhub membership

Experience Requirements:

• 5+ years of customer success or customer experience background

• 1+ years of direct people management experience

Other Requirements:

• Proven success in a high-activity, phone-first environment

• Strong data-driven mindset

• Excellent communication and problem-solving skills

Responsibilities:

• Lead a small customer success team while contributing as an IC

• Drive customer engagement in a call-first environment

• Run team rituals like stand-ups and performance reviews

• Coach team members on call quality and customer strategy

• Track core success metrics like NRR, GRR, and churn

Benefits:

• Equity

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

• Dinner covered with Uber Eats

Experience Requirements:

• 6+ years of customer-facing experience

• 1+ year of direct people management experience

• Experience in high-urgency, metrics-driven operational roles

Other Requirements:

• Ability to give clear, direct feedback

• Strong prioritization skills

• Comfort working within ticketing systems and repeatable workflows

• Bonus experience with Google tools or DNS/domain setup

Responsibilities:

• Lead and coach a small onboarding team

• Own onboarding performance including enrollment conversion and retention

• Troubleshoot issues related to Google Business Profile, DNS, and websites

• Identify bottlenecks and run experiments to improve outcomes

• Partner with Sales to improve handoff quality and speed