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ChatBot

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About

ChatBot is an AI-powered chatbot platform designed to automate customer service, marketing, and sales processes. It offers features such as AI-generated responses, multichannel communication, and integrations with platforms like LiveChat, Facebook Messenger, and Shopify. ChatBot empowers businesses to provide 24/7 support, engage potential customers, and streamline sales processes.

Platform
Web
Keywords
generative aicustomer supportai automationcustomer serviceai chatbot
Task
customer assisting

Features

ai-generated replies

ai-powered customer service

visual builder

multichannel communication

advanced ai training

instant ai chatbot setup

one-click templates

scanning with ai assist

FAQs

Can I test ChatBot for free?

Yes! [Create your account](https://accounts.chatbot.com/signup?landing%5Fpage=https%253A%252F%252Fwww.chatbot.com%252F) to start a 14-day free trial.

Does installing ChatBot on a website require coding?

No, installing ChatBot on a website does not require coding or advanced technical skills. To add ChatBot to your website, you simply need to [copy and paste a code snippet](/help/install-chatbot/widget-installation/).

Are technical skills required to create an advanced chatbot?

No, creating an AI bot in ChatBot is quick and simple. Provide your website URL, knowledge base link, or other text content to automatically build [your custom AI model](/ai/) for customer service.

What is a generative AI chatbot?

A generative AI chatbot is an advanced type of chatbot that uses artificial intelligence to create dynamic, human-like responses in real time rather than relying solely on predefined scripts or answers.

How can AI chatbots improve customer service?

AI chatbots significantly enhance customer service by providing instant, automated responses to customer queries. Customer service chatbots can handle multiple conversations simultaneously, reduce wait times, and improve response accuracy.

How do AI chatbots benefit customer support?

AI customer support chatbots can create quick, automated responses to user queries and allow for faster issue resolution. They can handle common inquiries, such as order tracking or account management, and provide 24/7 support.

What is the most advanced AI chatbot for customer service?

The most advanced AI chatbots for customer service leverage generative AI and natural language processing to offer seamless, human-like interactions.

What is the best AI chatbot for customer service?

The best AI chat bot for customer service is one that meets your specific business needs, offers seamless integration with your existing customer service platforms, and provides advanced features like AI-powered chat and generative AI responses.

What role do chatbots play in sales processes?

In sales, chatbots are instrumental in qualifying and segmenting leads, ensuring that sales teams focus on high-potential prospects.

How do chatbots assist in qualifying and converting leads?

Chatbots automate the process of qualifying leads by asking targeted questions to identify high-intent prospects.

Can ChatBot be integrated with LiveChat?

Yes, ChatBot and LiveChat can be easily integrated and work seamlessly together. Visit the [LiveChat installation guidelines](/help/livechat-integration/livechat-installation/) to learn more.

Can one chatbot be connected with multiple channels?

Yes! One chatbot can be connected to multiple channels, such as [any website or online store](/integrations/chat-widget/), [Shopify](/integrations/shopify/), [LiveChat](/integrations/livechat/), [Slack](/integrations/slack/), and [Facebook Messenger](/integrations/facebook-messenger/).

What is a chatbot?

A chatbot is a digital tool designed to simulate human conversation, often through text-based interactions. It can be powered by AI and handle user queries, automate responses, and assist in tasks like customer support or sales.

How does a generative AI chatbot work?

A generative AI chatbot uses advanced technology to understand and respond to user inputs in a human-like way. It employs Natural Language Processing (NLP) to interpret text and identify intent, while machine learning allows it to improve its responses over time based on past interactions.

I've made changes to my bot, but the old version is still showing in the widget. What's happening?

You probably didn't publish your changes in the chatbot. Go to the ChatBot dashboard, select your chatbot, and click on the “Publish” button in the top right corner of your screen.

Pricing Plans

Starter
$52.00 / /mo

1 active chatbot

12,000 chats/yr

7 days Training history

Automatic bot building

Visual builder

AI Knowledge

AI Assist

AI Model Training

Multilingual AI

Testing tool

Team
$142.00 / /mo

5 active chatbot

60,000 chats/yr

Unlimited Training history

Automatic bot building

Visual builder

AI Knowledge

AI Assist

AI Model Training

Multilingual AI

Team collaboration

Business
$424.00 / /mo

Unlimited active chatbot

300,000 chats/yr

Unlimited Training history

Automatic bot building

Visual builder

AI Knowledge

AI Assist

AI Model Training

Multilingual AI

White label

Job Opportunities

ChatBot favicon
ChatBot

VP of Operations

ChatBot is an AI chatbot platform that helps businesses automate customer service, marketing, and sales processes with AI-driven conversations.

operationshybridWrocławfull-time

Benefits:

  • Multisport card

  • private health care

  • home office equipment budget

  • hybrid work model

  • unlimited paid days off and sick days policy

Responsibilities:

  • Company-wide tool administration

  • Vendor and contract management

  • Physical office management (in PL and soon in the US), along with office contract management.

  • Company process automation and company-wide AI work tools.

  • Business continuity plan implementation.

Show more details

Business Development Representative (Miami, FL)

ChatBot is an AI chatbot platform that helps businesses automate customer service, marketing, and sales processes with AI-driven conversations.

Benefits:

  • Multisport card

  • private health care

  • home office equipment budget

  • hybrid work model

  • unlimited paid days off and sick days policy

Experience Requirements:

  • 2-3 years of experience as a BDR, SDR, or in a similar outbound sales role within a tech company

Responsibilities:

  • Build and scale our outbound motion

  • Promote a game-changing product

  • Collaborate with Account Executives

  • Own your targets

Show more details

Marketing Automation Specialist

ChatBot is an AI chatbot platform that helps businesses automate customer service, marketing, and sales processes with AI-driven conversations.

Benefits:

  • Multisport card

  • private health care

  • home office equipment budget

  • hybrid work model

  • unlimited paid days off and sick days policy

Responsibilities:

  • Create and develop marketing automation campaigns for every stage of the user lifecycle, with a focus on user onboarding and retention.

  • Define campaign scenarios, create workflows, and design customer touchpoints.

  • Develop marketing automation strategies that integrate various communication channels (e.g., email, social media, SMS, etc.).

  • Craft highly personalized campaigns.

  • Optimize and experiment with existing workflows to achieve the best performance.

Show more details

Explore AI Career Opportunities

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