Other Requirements:

• Mastery of the Danish language

• Professional level English skills (written and spoken)

• Experience with customer meetings

• Understanding of IT systems

• Ability to explain complex topics simply

Responsibilities:

• Full customer journey management

• Sales and support responsibilities

• Handling customer meetings, onboarding, and problem-solving

• Collecting customer feedback

• Ad hoc tasks as needed

Benefits:

• Health, dental and vision insurance

• Life insurance and disability benefits

• 401(k) Retirement Plan

• Free parking and transportation stipends

• Free gym membership and wellness program reimbursement

Benefits:

• Health, dental and vision insurance

• Life insurance and disability benefits

• 401(k) Retirement Plan

• Free parking and transportation stipends

• Free gym membership and wellness program reimbursement

Experience Requirements:

• 1 to 3 years

Education Requirements:

• MBA

Education Requirements:

• With desired skills

Benefits:

• Paid time off

• Health insurance

• Other benefits

Other Requirements:

• Passion for personal and family budgets

• Organized and detail-oriented

• Exceptional communicator

• Comfortable with numbers

• Empathetic

• Customer-first attitude

• Appreciative of in-person work

• Use of Goodbudget

Responsibilities:

• Translate product vision into work plans

• Coordinate with engineers

• Deliver app updates

• Test software releases

• Support customers via email and forums

Benefits:

• Flexible working hours

• Friday afternoons off

• Competitive salary

• HiJiffy Perks

• Remote-first environment

Experience Requirements:

• Proven experience in Customer Success, Account Management, or Client-Facing Roles

Other Requirements:

• Fluent in French and English

• Background in the hospitality industry is highly preferred

• Strong interpersonal and communication skills

• Ability to manage multiple accounts

Responsibilities:

• Client Relationship Management

• Proactive Engagement

• Problem Solving

• Upselling & Renewals

• Feedback Loop

Education Requirements:

• Currently enrolled as an undergraduate student

Experience Requirements:

• Strong knowledge of the digital and social media landscape

• Exceptional written and verbal communication skills

• Proactive and able to work independently, as well as collaboratively in a team

• Previous marketing experience or coursework is a plus, but not required

Responsibilities:

• Develop, curate, and manage published content across social platforms (Instagram, Facebook, Twitter, LinkedIn, etc.)

• Collaborate with the marketing team to design social media campaigns promoting Zoc.ai to target audiences

• Track and analyze social media metrics to gauge the success of campaigns and make recommendations for improvement

• Serve as a brand ambassador for Zoc.ai on campus, introducing the application to student groups, organizations, and at campus events

• Organize and lead campus promotional events, information sessions, or booths to drive user adoption Coordinate with university media outlets (newspapers, radio, etc.) to advertise and spread the word about Zoc.ai Collect feedback from peers about the Zoc.ai application and relay this information to the product development team Troubleshoot basic user inquiries and provide product information Attend weekly meetings to update the team on progress, brainstorm new strategies, and align on goals

Benefits:

• Permanent Work From Home

• Focus on mental health

• Monthly Town Hall

Education Requirements:

• Graduate in any stream

Experience Requirements:

• At least 6 months Experience in supporting clients/customers from US/UK/AUS

Other Requirements:

• Effective written and spoken English communication skills

• Must be Articulate and Spontaneous in Active conversations to handle tough situations

• Ability to recognize the sensitive nature of issues and maintain confidentiality

• Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication

• The willingness and curiosity to learn new environments and develop new skills

• Should be familiar with various versions of Windows OS troubleshooting

• Knowledge on MAC OS X would be an added advantage

Responsibilities:

• Interact with users through a series of actions and answer all queries, resolve issues via various communication channels (chat, telephone or email)

• Maintain and update fact sheets and other information about the application

• Support the roll-out of new application features

• Log all incidents and service requests reported to the helpdesk

• Troubleshoot systems, network problems, diagnosing and solving software issues at users end

Experience Requirements:

• 3- 5 Years

Other Requirements:

• Ability to understand customer requirements, develop and guide their thinking to identify financial measures of success

• Data- driven with a commitment to process; drive / track consistent engagement process

• Ability to work in a fast- paced, entrepreneurial, results- oriented culture

• Excellent interpersonal skills

• Creative thinker with the ability to troubleshoot issues quickly and effectively

• Excellent written and verbal communication skills

Responsibilities:

• Onboarding: Work with the Sales Team to facilitate a seamless Customer on- boarding process, ensuring a smooth go live and introduction for the Customer from the outset

• Work with customers to design their Customer Experience programs aligned with the product capability whilst ensuring our Customers business objectives and strategy, so that the program provides continued value to the Customer and drive long- term account satisfaction and growth

• Account Escalations Support or response to any alerts, red flags or issues

• Customer Renewals Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe

Experience Requirements:

• 1-3 years

Benefits:

• A highly competitive compensation package

• The chance to be a key player at a startup that’s growing fast and revolutionizing the healthcare space

• An incredibly international team of smart and supportive people

Education Requirements:

• Last year of Engineering, IT, Administration or International Business

Other Requirements:

• Advanced and fluid English

• Analytical mindset

• Customer empathy and great service attitude

• Excellent written and verbal communication

• Data analysis - SQL basic experience (or willing to learn)

• A high degree of organizational skills

• Self-driven and proactive

Responsibilities:

• Interpret data, analyze results from trials and provide ongoing reports

• Identify, analyze, and interpret trends or patterns from the customer base

• Build forecasts, recommendations, and strategic/tactical plans based on business needs and market knowledge

• Handle all US and LATAM customer support cases globally through phone and email submissions

• Support ticket documentation

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 3-5 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred

• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management

Other Requirements:

• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.)

• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers

• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery

• Solid experience in risk management, issue resolution, and stakeholder management

• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles

• A customer-centric mindset with a focus on delivering exceptional results

Responsibilities:

• Project Planning & Execution

• Stakeholder Coordination

• Documentation & Reporting

• Risk Management

• Quality Assurance & Testing

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 5+ years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred

• Experience in customer success, customer service or other client-facing, relationship management positions a plus

Other Requirements:

• Outstanding ability to take a consultative approach, communicate and nurture positive business relationships

• Accountability, and personal organization are essential, project management skills and agile methodology are a plus

• Experience in leading a diverse group and training each according to needs and core values

• Both a leader and a do-er, able to be both strategic and effective at execution

• Strong business acumen and executive presence to convey credibility at all stages

• Technology savvy, and an innovative problem solver

Responsibilities:

• Be curious, listen deeply to our users and get creative to ensure that we are solving "people problems" in the insurance ecosystem

• Own the entire post-sales experience including onboarding, implementation, renewals, up-sells, and strategic account management

• Act a trusted advisor and advocate internally by working cross-functionally to deliver on customers need

• Be the expert when it comes to our product and industry and ensure we are providing and communicating our value to decision makers

• Build and maintain strong relationships with key stakeholders and influencers at our client

Education Requirements:

• B.S. degree in Electrical Engineering or equivalent, preferred

Experience Requirements:

• 2 - 5 years

Other Requirements:

• Requires Hybrid work

• Must hold valid driver’s license

• Drive up to 6 hours per day to reach and return for project locations

• Work in a fast-changing environment which may require quick decisions with limited processes and procedures

Responsibilities:

• Author and assist in the direction and coordination of maintenance, support, documentation, and testing activities to ensure alignment with OEM manuals, Boralex and industry best practices

• Using OEM Manuals and best industry practice, develop field level processes describing Standardized Maintenance and troubleshooting procedure and support Boralex CMMS integration (IBM-Maximo)

• Develop technical scope, support technical requests for information, and alignment calls or visits with vendors to support major CAPEX projects or minor repairs as needed

Education Requirements:

• B.S. degree in Electrical Engineering or equivalent, preferred

Experience Requirements:

• 2 - 5 years

Other Requirements:

• Requires Hybrid work

• Must hold valid driver’s license

• Drive up to 6 hours per day to reach and return for project locations

• Work in a fast-changing environment which may require quick decisions with limited processes and procedures

Responsibilities:

• Author and assist in the direction and coordination of maintenance, support, documentation, and testing activities to ensure alignment with OEM manuals, Boralex and industry best practices

• Using OEM Manuals and best industry practice, develop field level processes describing Standardized Maintenance and troubleshooting procedure and support Boralex CMMS integration (IBM-Maximo)

• Develop technical scope, support technical requests for information, and alignment calls or visits with vendors to support major CAPEX projects or minor repairs as needed

Education Requirements:

• B.S. degree in Electrical Engineering or equivalent, preferred

Experience Requirements:

• 2 - 5 years

Other Requirements:

• Requires Hybrid work

• Must hold valid driver’s license

• Drive up to 6 hours per day to reach and return for project locations

• Work in a fast-changing environment which may require quick decisions with limited processes and procedures

Responsibilities:

• Author and assist in the direction and coordination of maintenance, support, documentation, and testing activities to ensure alignment with OEM manuals, Boralex and industry best practices

• Using OEM Manuals and best industry practice, develop field level processes describing Standardized Maintenance and troubleshooting procedure and support Boralex CMMS integration (IBM-Maximo)

• Develop technical scope, support technical requests for information, and alignment calls or visits with vendors to support major CAPEX projects or minor repairs as needed

Benefits:

• Comprehensive healthcare, dental, vision benefits

• Disability

• Life insurance

• Unlimited PTO

• Generous stipend and internet reimbursement plan