Benefits:

• Equity compensation

• Monthly stipend for mental and physical health

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

Experience Requirements:

• 7+ years of experience in Revenue Operations or Sales Operations

• Experience in high-growth (Series B to D) vertical SaaS or SMB-focused environments

• Experience managing a team and scaling RevOps functions

Other Requirements:

• Hands-on experience with HubSpot and Salesloft configuration

• Comfort working with SQL and BI tools like Hex

• Extremely organized and detail oriented

Responsibilities:

• Define GTM operating model and revenue architecture

• Refine lead scoring, qualification, and routing logic

• Own and evolve the GTM tech stack

• Build and maintain performance dashboards and models

• Design AI-driven GTM processes to increase efficiency

Benefits:

• Equity

• Full Medical, Dental, and Vision Health Coverage

• Monthly stipend for mental and physical health

• Unlimited vacation

• Company-paid Wellhub membership

Experience Requirements:

• 3+ years of experience managing paid social campaigns for high-growth B2B or SaaS

Other Requirements:

• Proven track record on Meta Ads Manager

• Proficiency in GA4 and Excel/Google Sheets

• Strong analytical mindset fluent in CAC and campaign metrics

• Excellent copywriting instincts

Responsibilities:

• Own end-to-end management of paid marketing campaigns on Meta, Google, TikTok, etc.

• Build and execute full-funnel media strategies

• Lead A/B and multivariate testing roadmaps

• Develop SEO and GEO/AEO strategies

• Partner with Data and Engineering for attribution accuracy

Benefits:

• Equity

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

• Dinner covered with Uber Eats

Experience Requirements:

• 6+ years of customer-facing experience

• 1+ year of direct people management experience

• Experience in high-urgency, metrics-driven operational roles

Other Requirements:

• Ability to give clear, direct feedback

• Strong prioritization skills

• Comfort working within ticketing systems and repeatable workflows

• Bonus experience with Google tools or DNS/domain setup

Responsibilities:

• Lead and coach a small onboarding team

• Own onboarding performance including enrollment conversion and retention

• Troubleshoot issues related to Google Business Profile, DNS, and websites

• Identify bottlenecks and run experiments to improve outcomes

• Partner with Sales to improve handoff quality and speed

Benefits:

• Equity

• Full Medical, Dental, and Vision Health Coverage

• 401(k) plan (non-matching)

• Unlimited vacation

• Company-paid Wellhub membership

Experience Requirements:

• 5+ years of customer success or customer experience background

• 1+ years of direct people management experience

Other Requirements:

• Proven success in a high-activity, phone-first environment

• Strong data-driven mindset

• Excellent communication and problem-solving skills

Responsibilities:

• Lead a small customer success team while contributing as an IC

• Drive customer engagement in a call-first environment

• Run team rituals like stand-ups and performance reviews

• Coach team members on call quality and customer strategy

• Track core success metrics like NRR, GRR, and churn

Benefits:

• Equity package

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

• Dinner covered with Uber Eats

Experience Requirements:

• 1+ years of early career experience delivering on scoped responsibilities

Other Requirements:

• Strong verbal communication skills

• Tech-savvy and able to learn new platforms quickly

• Patient and empathetic

• Strong time management and organizational skills

Responsibilities:

• Make a minimum of 30 customer calls per day

• Build strong, trust-based relationships with small business owners

• Help customers adopt tools like websites, SEO, ads, and AI features

• Drive retention by preventing churn and recovering delinquent accounts

• Capture and share customer feedback with internal teams

Benefits:

• Full Medical, Dental, and Vision Health Coverage

• 401(k) plan (non-matching)

• Unlimited vacation

• Company-paid Wellhub membership

• Dinner covered with Uber Eats

Experience Requirements:

• Prior experience in customer-facing roles such as retail, teaching, acting, or hospitality

Other Requirements:

• Exceptional written and verbal communication skills

• Spanish fluency is a plus

• Strong organizational and time management skills

• Comfort working across different teams and systems

Responsibilities:

• Be the first point of contact for customers via calls, texts, and emails

• Troubleshoot questions and guide customers through solutions

• Flex between customer support and onboarding teams

• Manage tasks in Asana and Google Workspace

• Collaborate with Customer Success Managers and onboarding specialists

Education Requirements:

• Undergraduate degree in sciences or equivalent

Experience Requirements:

• 1 - 2 years’ experience in a customer service environment and/or call center

• 1-year work experience in a CRO an asset

• Previous sales experience preferred

Other Requirements:

• Strong organizing and planning skills

• Excellent interpersonal and public relation skills

• Proficiency in English

• Proficient in Microsoft Word and Microsoft Excel

Responsibilities:

• Conduct telephone eligibility screening of potential English-speaking volunteers

• Review screening criteria and provide study overviews

• Capture medical and medication history of volunteers

• Book appointments for potential volunteers for onsite screening

• Daily data entry and maintenance of electronic volunteer files

Education Requirements:

• BA or BS with a science or related background

Experience Requirements:

• Experience in data entry or Data Management activities

• Knowledge of clinical trial processes

• Experience in ICH GCP and GCDMP (SCDM)

Other Requirements:

• Understanding of database structures and database programming

• Knowledge of CDISC standards (CDASH and SDTM)

• Proficiency in MS Office and email applications

• Strong analytical and problem solving skills

Responsibilities:

• Setup, documentation, and implementation of clinical study databases

• Contribute to development and testing of Phase I and BA/BE clinical study data

• Review and contribute to protocols from a data management perspective

• Design and review eCRFs according to study protocol

• Create, review, and process data queries

Education Requirements:

• MD or equivalent medical degree

Experience Requirements:

• 2-5+ years of experience in clinical practice, medical education, or medical affairs

• Experience supporting or managing rare and/or complex chronic disease pathways

Other Requirements:

• Strong communication and presentation skills

• Fluency in English

• Familiarity with clinical decision support tools or EMR-derived insights

• French bilingualism is an asset

Responsibilities:

• Support physicians managing patients through the Clinical Decision Support Platform

• Provide education on disease states and diagnostic pathways

• Facilitate case-based discussions to support interpretation of clinical signals

• Manage an assigned portfolio of physician users with structured outreach

• Develop disease-specific educational materials and resources

Benefits:

• Accommodations available throughout recruitment

Experience Requirements:

• 10-15+ years of experience in clinical research, development, or operations

• Experience within a CRO, pharmaceutical, or biotechnology organization

• Demonstrated success in revenue-generating or business development roles

Other Requirements:

• Understanding of patient recruitment and site operations

• Experience managing complex enterprise sales cycles

• Experience using CRM systems like Salesforce

• Based in the Greater Toronto Area with willingness to travel

Responsibilities:

• Own and deliver against an annual revenue target

• Build and manage a qualified sales pipeline across CROs and sponsors

• Lead full sales cycles from prospecting through negotiation

• Shape go-to-market strategy and competitive differentiation

• Represent HEALWELL AI at industry conferences and customer meetings

Education Requirements:

• Bachelor of Science (B.Sc.) degree or equivalent

Experience Requirements:

• Minimum of 3 years’ experience in a project management role in Phase I/BE or Phase I - IV

Other Requirements:

• Understanding of regulatory guidelines (TPD, FDA, EMEA, MHRA, ICH, TGA, ANVISA)

• Understanding of basic pharmacokinetics and statistics

• Highly proficient in MS Office Suite including MS Project

• Excellent interpersonal and communication skills

Responsibilities:

• Oversee all activities related to a Phase I/BE study program

• Maintain tracking process for studies including initiation, timelines, and budgeting

• Provide scientific advice to clients directly or via staff

• Negotiate client milestones and update clients on project status

• Assist in promotion of BPSI at industry meetings and trade shows

Education Requirements:

• B.Sc. or College Diploma in Analytical chemistry or related subject

Experience Requirements:

• Minimum of 1-3 years of related experience

• Experience working under GxPs

Other Requirements:

• Working knowledge of computers

• Ability to lift up to 50 lbs. and stand for extended periods

• Flexibility to work outside of contracted hours and weekends

Responsibilities:

• Sample accession including receiving, storage, and tracking

• Manage supply chain and lab supply inventories

• Perform method validation and biostudy analysis tasks

• Generate analytical test results in compliance with SOPs

• Record raw data promptly and accurately per GLP principles

Education Requirements:

• B.Sc. in Analytical chemistry or related subject

• College Diploma in chemical engineering or related subject

Experience Requirements:

• Some related experience is preferred

Other Requirements:

• Ability to work well with little supervision

• Flexibility to work long hours or weekends to ensure deadlines

• Good interpersonal and written skills

Responsibilities:

• Review all data generated for accuracy and regulatory compliance

• Prepare bioanalytical tables, reports, and plans

• Write Bioanalytical Study Reports following eCTD guidelines

• Participate in archiving and compiling study documents

• Conduct work in compliance with SOPs and GLP guidelines

Education Requirements:

• BSc. or College Diploma in Analytical chemistry or related subject

Experience Requirements:

• Minimum of 3 years of related experience directly involved in LC-MS/MS system

Other Requirements:

• Knowledge of supporting instrument software and computer systems

• Problem solving skills for complex bioanalytical research

• Good interpersonal skills and professional attitude

Responsibilities:

• Conduct analytical projects using LC-MS/MS equipment

• Perform basic preventive maintenance and repair of LC-MS/MS instruments

• Process bioanalytical runs and complete applicable paperwork

• Coordinate repairs and service appointments with vendors

• Provide advice and advanced level training to bioanalytical chemists

Education Requirements:

• Bachelor of Science (B.Sc.) degree or equivalent

Experience Requirements:

• Minimum of 1 year experience providing office administrative support

• Familiarity with Phase I/BE proposal and contract preparation

Other Requirements:

• Understanding of regulatory guidelines (TPD, FDA, EMEA, MHRA, ICH)

• Understanding of basic pharmacokinetics and statistics

• Highly proficient in MS Office Suite including MS Project

Responsibilities:

• Prepare proposals, budgets, and estimate schedules for study programs

• Follow up on new business opportunities and manage outstanding quotations

• Provide input on departmental reports and databases

• Assist finance department in transferring pertinent financial information

• Provide input on study designs and protocols

Experience Requirements:

• Experience

Other Requirements:

• Female only

Experience Requirements:

• Experience

Other Requirements:

• Female