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Massively AI

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About

Massively.ai is a company that builds chatbots for businesses. They offer three types of chatbots: scripted, dynamic, and learning bots. Their chatbots can be deployed on various platforms including Facebook Messenger, Kik, Twitter, Skype, Viber, SMS, and others, as well as embedded on websites. They emphasize creating chatbots that are engaging and easy to use. The company boasts of having worked with major brands like eBay, Paramount, and Mondelez.

Platform
Web
Keywords
machine learningaichatbotconversational aicustomer service automation
Task
chatbot building

Features

seamless live chat

custom nlp training tools

integration with webflow, shopify, zendesk

integration with facebook messenger, kik, twitter, skype, viber, sms and others

data that enables real time optimization and predictive modeling

learning bots

dynamic bots

scripted bots

FAQs

What is a chatbot?

Chatbots simulate human conversation using AI and Machine Learning Technologies. Our bots are fully interactive; they start smart and get smarter. They ask questions and respond fluidly.

What kind of bots can you build?

We think of our bots in three major categories: 1. Scripted bots 2. Dynamic bots 3. Learning bots

How long does it take to make a bot?

Production time varies, but our team can develop simple custom campaigns in as little as three weeks, with real-time optimization. You can also build your own bot, using one of our templates.

How can I get support if I make a bot?

At each subscription level, our team provides a pre-determined level of support and guidance that can be used for consultation in the bot development process, from conversational design to technical guidance and measurement.

What is the AI component?

Chatbots simulate human conversation using AI and Machine Learning Technologies. Our approach combines optimal conversational design with the smartest Artificial Intelligence (AI) and Machine Learning (ML) technology. Massively uses proprietary algorithms to bring the user through a meaningful conversation. Our system understands the user’s input using Natural Language Processing and can be made even more sophisticated by integrating outside AI agents, such as wit.ai and IBM Watson, among others.

What platforms does Massively operate on?

Massively bots can be deployed on any chat platform, or embedded on a web site. We regularly deploy bots on Facebook Messenger, Kik and Twitter, among others.

What are your bots like?

Our bots are fully interactive, they start smart and get smarter. They ask questions and respond fluidly.

Can I make my own bot?

Contact us to learn more about template bot options.

How will people find my bot?

Massively offers custom campaign services that include marketing consulting and recommendation services that will help bring users to your bot as part of a holistic marketing campaign.

How secure is my bot? How does any information I collect from users remain secure?

Security is a top priority here at Massively. Our systems are built to scale and layered behind firewall. We use end-to-end encryption to ensure that your information is safe with us.

Job Opportunities

Massively AI favicon
Massively AI

Software Developer

Massively AI builds AI-powered chatbots for businesses, offering scripted, dynamic, and learning bot options across various platforms.

engineeringonsiteToronto, CAfull-time

Education Requirements:

  • Bachelor’s degree or college diploma in Computer Science or related discipline

Experience Requirements:

  • 3+ years of professional full-stack development experience

Other Requirements:

  • Experience using most of our tech stack: MongoDB, Angular 2+, Node.js, and Flask

  • Comfortable with Git workflow including pull requests and code reviews

  • Comfortable working independently and in a team

  • Enjoy solving problems

  • Work autonomously and possess a sense of self-satisfaction

  • Prior experience building customer-facing SaaS applications is preferred

  • Practical experience in NLP (semantic similarity, text summarization, text generation, question-answer systems) is preferred

  • Practical experience using AI/ML frameworks such as: PyTorch, Scikit-learn is preferred

  • Knowledge of NLP/conversation AI frameworks such as: SpaCy, Hugging Face models, transformers, RASA, wit.ai is preferred

  • Experience using AWS is preferred

Responsibilities:

  • supporting the technical aspects of the MAT by Massively platform and client onboarding work

  • collaborating in building, optimizing, and adding features to the MAT by Massively Platform and chatbot applications for clients

  • Communicating ideas and solutions to teammates and developers

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