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Head of Customer Success
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Benefits:
📍A hybrid, flexible approach to work where you have access to a lovely office space in Oxford Circus with free lunches on a Wednesday and Friday
💸 A competitive salary + stock options
🏝 25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over)
🏥 Private healthcare through AXA, including mental health support through the Stronger Minds service
❣️ Pension contribution - Synthesia contributes 3% and employees contribute 5% on qualifying earnings 🚲 Cycle to work scheme 🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 👉 You can participate in a generous recruitment referral scheme if you help us to hire 💻 The equipment you need to be successful in your role
Responsibilities:
Recruiting, developing, and retaining a high-performing team, nurturing a consultative, solutions-driven approach.
Empowering your customers to achieve their goals through increased usage, deeper engagement, adoption, value realization, and overall retention.
Planning strategically for account segmentation, capacity planning, and operational efficiency.
Defining and implementing key success metrics, providing actionable reporting on performance.
Collaborating cross-functionally within Customer Success to create streamlined processes and tailored frameworks for customers. Partner with Product teams to provide feedback, influence product enhancements, and ensure customer needs are met. Collaborate with Sales leadership to drive retention and growth with enterprise clients, ensuring they realize ROI and continuously find new opportunities. Proactively identify risks and opportunities, building the business case for customer success investments.
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Engineering Manager - AI dubbing and Localisation
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Experience Requirements:
Proven experience in leading engineering teams and delivering large-scale projects with predictable outcomes, ideally 2+ years.
Strong understanding of engineering levels and experience in scaling teams effectively.
Proven ability to track performance and helping every team member improve output and achieve career goals.
Relevant engineering background for a team building an enterprise-grade SaaS product delivering AI-powered video generation; billing systems, experimentation platforms, video delivery systems, and so on.
Responsibilities:
Lead the delivery of complex engineering projects, breaking them down into manageable stages with predictable timelines. Make informed decisions on trade-offs and effectively communicate these to stakeholders. Challenge and support senior engineers to achieve technical excellence.
Understand engineering leveling and scale the team by identifying and filling skill gaps. Collaborate with recruiting to attract and retain top talent, ensuring the team structure supports current and future business needs.
Monitor team performance proactively, identifying and addressing issues promptly. Develop strategies to retain top performers through growth opportunities and recognition. Navigate difficult conversations with clarity and empathy, especially when working with senior team members. Resolve disagreements by focusing on solutions that align with business goals and foster a collaborative team environment.
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Senior Full Stack Engineer (FE leaning)
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Experience Requirements:
At least seven (7) years of experience as a software engineer, at least 3 on the senior/lead level.
You have experience in a high-performing engineering team that is operating at scale. This could come from a scale-up environment or a more established organization recognised for building and shipping with a great engineering culture.
Relevant engineering experience for a team building an enterprise-grade SaaS product delivering AI-powered video generation; billing systems, experimentation platforms, video delivery systems, online editors, real-time collaboration and so on.
Responsibilities:
You will work end-to-end, contributing to our client application written in React and our monolithic backend written in Python, and managing the safe release of your features to our customer base.
You will have sole ownership of projects that span months, requiring you to have the ability to break a problem down into small steps that can be delivered and validated iteratively.
You will work directly with the product manager responsible for your project, meaning that you will be expected to ideate and focus on the commercial problem that you're solving, and you will have the opportunity to shape the direction of the product.
You will evaluate your own work, leveraging our data pipeline and frameworks that we have established to understand the impact your features have on our commercial objectives and pivoting where necessary.
You will consider the long-term direction of the team, making sure that we are developing the engineering capabilities that will allow us to stay ahead of the challenges we are likely to encounter in 6-12 months' time.
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Product Counsel
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Benefits:
A competitive salary + stock options in our fast-growing Series C start-up.
Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
25 days of annual leave + public holidays in the country where you are based.
Cycle to work scheme (London).
Regular socials and company retreats Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. A generous referral scheme if you help us hire. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you’ll help shape a market-defining product.
Experience Requirements:
7+ years of post-qualification experience, including 5+ advising on SaaS product legal issues; prior exposure to generative AI preferred. Experience with patent harvesting and prosecution is a plus.
Strong understanding of AI/ML technologies and related legal issues (e.g., IP, privacy, algorithmic accountability).
Responsibilities:
Partner with Product, Engineering, and R&D teams across the entire product lifecycle to identify and address legal risks in areas including AI, IP, privacy, security, open source, and marketing.
Support commercialization efforts by advising Go-To-Market and Business Operations teams on product positioning, licensing models, and regulatory issues.
Monitor and interpret evolving laws related to AI, privacy, IP, and competition to ensure proactive compliance and business alignment.
Draft and maintain scalable processes, playbooks, and guidance to support consistent legal input across teams.
Assist in creation and management of privacy, security and AI governance frameworks and audits. Operate independently and provide pragmatic, business-oriented legal advice that aligns with Synthesia’s risk appetite and goals.
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Senior Commercial Counsel
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Benefits:
You will be compensated well with a competitive base salary + stock options.
You get 25 days of annual leave
You will join an established company culture with regular socials and company retreats.
You can participate in a generous referral scheme.
Huge opportunity for a career defining role as we go from a series D scale-up with strong PMF to the next phase of growth.
Experience Requirements:
6+ years of post-qualification experience working on different kinds of commercial transactions (e.g., strategic alliance, SaaS, IP licensing, software licensing, product resale, and distribution, working with contractors, outsourcing, facilities, etc.), including with large enterprise companies, companies in regulated industries (e.g., financial services, healthcare, etc.), government, and edu companies.
Experience working in an in-house legal department, ideally in the tech sector.
Responsibilities:
Drafting, reviewing, and negotiating a variety of commercial agreements to support sales, partnerships, and our purchase of software and services from vendors. Your primary focus will be on our service agreements, software licenses, data processing agreements, and NDAs. We’ll ask you to draw from the experience you’ve gained from supporting hundreds or thousands of commercial transactions to help define business terms and structure deals in an optimal way.
Advising on a variety of areas ranging from intellectual property, data privacy, data security, software licensing agreements, and go-to-market strategy.
Providing input on processes, policies, and playbooks to help scale the organization and make our team more effective and efficient.
Providing effective advice by staying up-to-date on relevant industry, commercial, open source, IP, privacy, employment, and other laws, regulations, and developments.
Developing the company’s knowledge in areas of special interest, including intellectual property, data protection, financial services, healthcare, and other regulatory matters. Operating independently and providing practical, decisive guidance to our business teams that balances business objectives with legal risk, taking into account our company policies and negotiation positions.
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Brand Communications Designer
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Experience Requirements:
You've got at least 3 years of experience doing design work in a corporate or tech environment (if you have experience in sales enablement design, internal communications, or employer branding, that's even better).
Responsibilities:
You'll play a key role in designing and maintaining presentation decks, ensuring they are visually compelling, on-brand, and effectively communicate key messages across the organization.
You'll be the guardian of our internal template and asset management.
You'll work with the People team to design internal-facing creative assets, including employer branding materials, event visuals, internal portals, templates, swag, and more.
You'll design print materials such as event stands, marketing collateral, and branded merchandise to enhance our presence at conferences, trade shows, and other corporate events.
You'll define, evolve, and maintain high standards for brand communications design, ensuring a cohesive and engaging experience across all touch-points.
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Field Marketing Manager DACH
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Experience Requirements:
Knowledge of HubSpot/SFDC
3-5 years of marketing experience, preferably in B2B marketing including specific experience with multi-touch campaigns, events, demand generation, and multi-channel
Responsibilities:
Develop integrated field programs, mapping audience-centric themes to target audiences throughout the buying cycle to achieve pipeline creation and revenue goals for specific customer segments
Work closely with our sales and customer success team and forge strong communication and processes between teams
Execute regional field marketing campaigns including, but not limited to trade shows, owned events, user conferences, webinars, and other lead generation activities
Plan and execute marketing strategy with other marketing team members
Continuously measure, manage and appropriately adjust campaign effectiveness: lead generation performance; lead conversion ratios; sales cycle conversions Expand and adapt that strategy based on learnings and analysis of sales and marketing data—both internally collected and available industry standards Travel between our European and US offices in addition to the events you will be organizing. It's essential that you're open and willing to travel as and when required
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Field Marketing Manager - US
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Experience Requirements:
Knowledge of HubSpot/SFDC.
3-5 years of marketing experience, preferably in B2B marketing including specific experience with multi-touch campaigns, ABM campaign, events, demand generation, and multi-channel.
Responsibilities:
Develop integrated field and ABM programs, mapping audience-centric themes to target audiences throughout the buying cycle to achieve pipeline creation and revenue goals for specific customer segments.
Work closely with our sales and customer success team and forge strong communication and processes between teams.
Execute regional field marketing campaigns including, but not limited to trade shows, owned events, user conferences, webinars, and other lead generation activities.
Plan and execute an ABM marketing strategy with other marketing team members working cross functionally.
Continuously measure, manage and appropriately adjust campaign effectiveness: lead generation performance; lead conversion ratios; sales cycle conversions. Expand and adapt that strategy based on learnings and analysis of sales and marketing data—both internally collected and available industry standards. Travel between events you will be organizing and possible to travel to our London office. It's essential that you're open and willing to travel as and when required.
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Lead Writer
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Benefits:
📍A hybrid, flexible approach to work where you have access to a lovely office space in Oxford Circus with free lunches on a Wednesday and Friday
💸 A competitive salary + stock options
🏝 25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over)
🏥 Private healthcare through AXA, including mental health support through the Stronger Minds service
❣️ Pension contribution - Synthesia contributes 3% and employee contributes 5% on qualifying earnings 🚲 Cycle to work scheme 🥳 You will join an established company culture with optional regular socials and company retreats 🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 👉 You can participate in a generous recruitment referral scheme if you help us to hire 💻 The equipment you need to be successful in your role
Experience Requirements:
You’ve worked in B2B SaaS: you know the ins and outs of B2B SaaS and have seen how messaging evolves as companies scale.
Responsibilities:
Develop and own the brand’s voice: create and maintain a consistent tone of voice across all channels, from marketing campaigns to internal communications.
Write website copy and sales materials: write clear landing pages, one-pagers, pitch decks, and other sales collateral that communicate our value simply and effectively.
Write scripts for videos: create scripts that explain complex ideas in simple terms while keeping audiences engaged.
Mentor the team: help others align with the brand’s voice and improve their writing to ensure consistency across the company.
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Lead Writer
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Benefits:
A competitive salary + stock options in our fast-growing Series D startup
Hybrid working environment or remote-friendly
100% Medical, Dental & Vision
401k Plan
Paid parental leave 25 days of annual leave + Public holidays + paid sick leave Fun culture with regular socials A generous referral scheme A brand new computer + monitor
Experience Requirements:
You’ve worked in B2B SaaS: you know the ins and outs of B2B SaaS and have seen how messaging evolves as companies scale.
Responsibilities:
Develop and own the brand’s voice: create and maintain a consistent tone of voice across all channels, from marketing campaigns to internal communications.
Write website copy and sales materials: write clear landing pages, one-pagers, pitch decks, and other sales collateral that communicate our value simply and effectively.
Write scripts for videos: create scripts that explain complex ideas in simple terms while keeping audiences engaged.
Mentor the team: help others align with the brand’s voice and improve their writing to ensure consistency across the company.
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Sr. Research Engineer - Avatar Pre-Training
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Experience Requirements:
You have a background in Computer Vision / Computer Science and 3+ years of industry experience. (PhD preferred)
You have worked with Generative image or video Models
Responsibilities:
Training large models across multiple nodes and analysing results
Implementation of state-of-the-art video diffusion techniques to improve our methods.
Performing research and literature reviews in order to propose new ideas based on latest trends in the community.
Collaborative development and planning within the team.
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Product Manager
Ethiack combines AI-powered automated pentesting with elite ethical hacking to identify vulnerabilities in your digital infrastructure.
Benefits:
Potential for stock options
A dynamic, agile work environment
A chance to be at the forefront of cybersecurity innovation
Flexible remote work arrangement and a healthy work-life balance
Provided MacBook, monitor, and other essential tools
Experience Requirements:
Experience in Product Management, preferably in SaaS and/or Security
Strong ability to translate technical concepts into user-friendly features
Excellent communication and collaboration skills
Familiarity with Agile methodologies, roadmaps, and backlog management
Responsibilities:
Help define and oversee the execution of the product roadmap, aligning with business goals and customer needs.
Conduct market research, meet with customers, collect user feedback, and perform analysis to drive product decisions.
Collaborate with engineering, design, and security teams to bring features to life and simplify the product.
Prioritize features and improvements, ensuring both the best user experience and business impact.
Communicate product vision and progress across teams and stakeholders.
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Security Researcher
Ethiack combines AI-powered automated pentesting with elite ethical hacking to identify vulnerabilities in your digital infrastructure.
Benefits:
Potential for stock options
A dynamic, agile work environment
A chance to be at the forefront of Security innovation
Flexible hybrid work arrangement and a healthy work-life balance
Provided MacBook, monitor, and other essential tools
Experience Requirements:
Proficient in programming languages such as Python
Familiarity with cloud services and Kubernetes/Docker
Solid understanding of pentesting, vulnerabilities, CVEs, CVSS, web exploitation
Responsibilities:
Conducting research and sharing findings and potential new techniques
Develop modules and improve our framework for autonomous ethical hacking
Review modules and validate vulnerabilities to ensure they are valid
Collaborate with AI engineers/researchers
Write blog posts about hacking techniques and CVEs
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DevOps & Infra Engineer
Ethiack combines AI-powered automated pentesting with elite ethical hacking to identify vulnerabilities in your digital infrastructure.
Benefits:
Potential for stock options
A dynamic, agile work environment
A chance to be at the forefront of Security innovation
Flexible hybrid work arrangement and a healthy work-life balance
Provided MacBook, monitor, and other essential tools
Experience Requirements:
Strong experience with cloud platforms (AWS, GCP, or Azure - GCP preferred)
Proficiency in Kubernetes, Docker, and container orchestration
Experience with Infrastructure as Code (Terraform, Ansible, or similar)
Experience building and maintaining testing environments and CI/CD test pipelines
Solid understanding of CI/CD pipelines and automation tools (Github actions preferred)
Responsibilities:
Design, implement, and maintain scalable cloud infrastructure.
Automate deployments, monitoring, and infrastructure as code (IaC)
Ensure high availability, performance, and security across our systems
Design and maintain testing environments for developers with appropriate mocking and simulation capabilities
Manage Kubernetes, Docker, and CI/CD pipelines to streamline development workflows
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Accountant
Ethiack combines AI-powered automated pentesting with elite ethical hacking to identify vulnerabilities in your digital infrastructure.
Responsibilities:
Handle day-to-day accounting tasks, including bookkeeping, classifying, and recording documents in accordance with accounting standards and internal analytical framework.
Contribute to the design and operationalization of reporting structures together with Head of Operations
Keep track of expenses and revenues, ensuring accurate financial records are maintained.
Prepare and manage monthly, quarterly, and annual financial statements, reports, and records.
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Senior DS
ODS.AI is a community platform for ML competitions, data science events, and learning tracks.
Experience Requirements:
Senior
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Senior Computer Vision Engineer
ODS.AI is a community platform for ML competitions, data science events, and learning tracks.
Experience Requirements:
Senior
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AI engineer
ODS.AI is a community platform for ML competitions, data science events, and learning tracks.
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Data / ML Engineer
ODS.AI is a community platform for ML competitions, data science events, and learning tracks.
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