Benefits:

• An amazing team to work with

• Competitive pay & equity

• Remote role

• Unlimited Time Off

• Flexible Work Hours

Other Requirements:

• C1 English level, or better

• Medium Excel Skills

• Excellent communications skills

• Hubspot knowledge

Responsibilities:

• Respond to customer inquiries via email or Zendesk

• Resolve customer issues and complaints effectively

• Provide accurate information about products and services

• Guide customers through troubleshooting processes

• Document customer interactions and solutions in the CRM system (HubSpot)

Benefits:

• An amazing team to work with

• Competitive pay & equity

• Remote role

• Unlimited Time Off

• Flexible Work Hours

Education Requirements:

• BS or MS in Computer Science or related field.

Experience Requirements:

• 5+ years of technology industry experience in a hands-on engineering role.

• 2+ years of experience building and launching AI products.

• Experience working in high paced, customer focused environment.

• Experience building both backend and frontend solutions using Python and Typescript.

• Experience building agentic systems, understanding of the recent frameworks is a strong plus.

Other Requirements:

• Being located in Brazil and speaking Portuguese is a must

Responsibilities:

• Prototyping, building and launching AI experiences for large retailers and enterprises.

• Partnering with PM, sales and clients to define and refine customer requirements.

• Partnering with engineering teams in San Francisco to leverage the latest capabilities of the AI platform as well as contributing to the platform where needed.

• Establishing and implementing AI business metrics, analyzing data and iterating to progressively and relentlessly improve business performance.

• Planing your work, negotiating on dates, and offering creative solutions and practical tradeoffs to compromise between client deadlines and feature completeness.

Benefits:

• An amazing team to work with

• Competitive pay & equity

• Remote role

• Unlimited Time Off

• Flexible Work Hours

Education Requirements:

• BS or MS in Computer Science or related field.

Experience Requirements:

• 5+ years of technology industry experience in a hands-on engineering role.

• 2+ years of experience building and launching AI products.

• Experience working in high paced, customer focused environment.

• Experience building both backend and frontend solutions using Python and Typescript.

• Experience building agentic systems, understanding of the recent frameworks is a strong plus.

Responsibilities:

• Prototyping, building and launching AI experiences for large retailers and enterprises.

• Partnering with PM, sales and clients to define and refine customer requirements.

• Partnering with engineering teams in San Francisco to leverage the latest capabilities of the AI platform as well as contributing to the platform where needed.

• Establishing and implementing AI business metrics, analyzing data and iterating to progressively and relentlessly improve business performance.

• Planing your work, negotiating on dates, and offering creative solutions and practical tradeoffs to compromise between client deadlines and feature completeness.