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Connectly

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About

Connectly is an AI-powered 360° platform designed to automate every customer touchpoint, from acquisition to care, using personalized WhatsApp flows. It aims to boost activation, efficiency, loyalty, and satisfaction across various business functions. The platform offers AI-driven solutions for marketing, including campaign creation and product showcasing; sales, with features like abandoned cart recovery and AI sales agents for lead qualification; and support, providing 24/7 assistance, AI-powered triage, and faster agent replies. Connectly also provides actionable analytics to monitor performance, measure customer sentiment, and track campaign results in real time. Its utility messaging capabilities enable automated service, billing, and alerts, helping businesses resolve issues quickly and reduce support volume. Connectly is built to transform business-customer interactions with human-level quality and context.

Platform
Web
Task
customer communication

Features

abandoned cart recovery

crm integrations

utility messaging automation (billing, alerts)

personalized messaging flows

real-time analytics & sentiment analysis

ai sales agents & lead qualification

automated customer support (24/7, ai triage)

ai-powered whatsapp marketing

Pricing Plans

Custom
Unknown Price

Access to all Connectly core products & features

Inbox AI

Simple bot and flow builder

Analytics dashboard

Multiple Connectly accounts

Unlimited conversations

Multistep bot creator

Personalized reports and analytics

Integrations and automations

Integration with CRMs and databases (live data sharing) through WhatsApp or Slack

Free
Free Plan

Access to Connectly core products & features

Inbox AI

Simple bot and flow builder

Analytics dashboard

100 free conversations per month

Job Opportunities

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Connectly

Customer Support - LATAM

Connectly is an AI-powered 360° platform automating customer touchpoints from acquisition to care with personalized WhatsApp flows for marketing, sales, & support.

salesremoteCOfull-time

Benefits:

  • An amazing team to work with

  • Competitive pay & equity

  • Remote role

  • Unlimited Time Off

  • Flexible Work Hours

Other Requirements:

  • C1 English level, or better

  • Medium Excel Skills

  • Excellent communications skills

  • Hubspot knowledge

Responsibilities:

  • Respond to customer inquiries via email or Zendesk

  • Resolve customer issues and complaints effectively

  • Provide accurate information about products and services

  • Guide customers through troubleshooting processes

  • Document customer interactions and solutions in the CRM system (HubSpot)

Show more details

Full-Stack AI engineer (Brazil)

Connectly is an AI-powered 360° platform automating customer touchpoints from acquisition to care with personalized WhatsApp flows for marketing, sales, & support.

Benefits:

  • An amazing team to work with

  • Competitive pay & equity

  • Remote role

  • Unlimited Time Off

  • Flexible Work Hours

Education Requirements:

  • BS or MS in Computer Science or related field.

Experience Requirements:

  • 5+ years of technology industry experience in a hands-on engineering role.

  • 2+ years of experience building and launching AI products.

  • Experience working in high paced, customer focused environment.

  • Experience building both backend and frontend solutions using Python and Typescript.

  • Experience building agentic systems, understanding of the recent frameworks is a strong plus.

Other Requirements:

  • Being located in Brazil and speaking Portuguese is a must

Responsibilities:

  • Prototyping, building and launching AI experiences for large retailers and enterprises.

  • Partnering with PM, sales and clients to define and refine customer requirements.

  • Partnering with engineering teams in San Francisco to leverage the latest capabilities of the AI platform as well as contributing to the platform where needed.

  • Establishing and implementing AI business metrics, analyzing data and iterating to progressively and relentlessly improve business performance.

  • Planing your work, negotiating on dates, and offering creative solutions and practical tradeoffs to compromise between client deadlines and feature completeness.

Show more details

Full-Stack AI engineer (SF)

Connectly is an AI-powered 360° platform automating customer touchpoints from acquisition to care with personalized WhatsApp flows for marketing, sales, & support.

Benefits:

  • An amazing team to work with

  • Competitive pay & equity

  • Remote role

  • Unlimited Time Off

  • Flexible Work Hours

Education Requirements:

  • BS or MS in Computer Science or related field.

Experience Requirements:

  • 5+ years of technology industry experience in a hands-on engineering role.

  • 2+ years of experience building and launching AI products.

  • Experience working in high paced, customer focused environment.

  • Experience building both backend and frontend solutions using Python and Typescript.

  • Experience building agentic systems, understanding of the recent frameworks is a strong plus.

Responsibilities:

  • Prototyping, building and launching AI experiences for large retailers and enterprises.

  • Partnering with PM, sales and clients to define and refine customer requirements.

  • Partnering with engineering teams in San Francisco to leverage the latest capabilities of the AI platform as well as contributing to the platform where needed.

  • Establishing and implementing AI business metrics, analyzing data and iterating to progressively and relentlessly improve business performance.

  • Planing your work, negotiating on dates, and offering creative solutions and practical tradeoffs to compromise between client deadlines and feature completeness.

Show more details

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