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Dialpad

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About

Dialpad is an Ai-powered customer communication platform that offers solutions like Dialpad Connect, Dialpad Support, and Dialpad Sell. Dialpad Connect is an all-in-one platform with Ai that takes notes, delivers insights, and helps your team stay productive. Dialpad Support is a cloud-based support and contact center solution with Ai that helps expedite onboarding, simplify coaching, and delight customers. Dialpad Sell is a cloud-based sales outreach solution with Ai that automates playbooks, gives in-call coaching, and helps your team win. It serves various industries like Retail, Insurance, Technology, Healthcare, Real Estate, and Legal.

Platform

Keywords

ai contact center sales outreach solution

Task

customer communication

Features

• 24/7 live agent support

• real-time analytics & reporting

• ai-powered call & voicemail transcriptions

• data retention policies

• integrations with leading sso providers (okta, onelogin)

• global sms capabilities

• open apis & webhooks

• crm integrations (salesforce, zendesk, hubspot, zoho & more)

Pricing Plans

Standard

USD15.00 / user/month

• Unlimited calling

• Unlimited Ai Meetings for up to 150 participants

• SMS, MMS & team messaging

• Ai-powered call & voicemail transcriptions

• Google Workspace & Microsoft 365 integrations

• Real-time analytics & reporting

• Web & chat support

Pro

USD25.00 / user/month

• All the value of the Standard plan, plus:

• 24/7 live agent support

• CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)

• Microsoft Teams integration

• 10 office locations

• Multiple phone numbers per account

• Open APIs & Webhooks

• Global SMS capabilities

• Local number support in 70+ countries

• 25 ring groups (departments)

Enterprise

• All the value of the Pro plan, plus:

• 99.9% uptime

• Unlimited office locations

• Unlimited ring groups (departments)

• Dial-by-extension

• Integrations with leading SSO providers (Okta, OneLogin)

• Azure AD SSO integration

• Data retention policies

• Priority live agent support

Job Opportunities

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