Sully
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About
Sully is a leading AI platform designed for healthcare organizations and platforms with over 100,000 providers. It offers autonomous AI agents for various crucial medical tasks, including AI Nurse, AI Receptionist, AI Consultant, AI Scribe, AI Pharmacist, and AI Medical Coder. Sully ensures compliance with major healthcare regulations like ISO 27001, SOC 2 Type II, HIPAA, GDPR, PIPEDA, and PDL. It boasts seamless interoperability with popular EHR systems such as Epic, Athenahealth, Cerner (Oracle Health), CharmHealth, DrChrono, and eClinicalWorks, enabling rapid pilot-to-production deployment in weeks. The platform continuously learns and improves, connecting the dots better with up-to-date medical data and remembering each encounter. Sully aims to increase efficiency, decrease burnout, and save daily admin hours for clinicians.
Platform
Features
• enhanced operational efficiency
• automated data management for privacy
• real-time monitoring & reporting
• comprehensive regulatory compliance (hipaa, gdpr, soc 2)
• rapid pilot-to-production deployment
• autonomous ai agents for healthcare
• always learning and improving ai
• complete emr interoperability
Job Opportunities
Head of Success
Sully is the most integrated AI platform for healthcare organizations, offering autonomous agents for tasks like nursing, reception, and medical coding, ensuring compliance.
Benefits:
Competitive Compensation
Equity
Commission
Remote-First Culture
Shape the Future of Healthcare
Experience Requirements:
5+ years leading customer success or post-sales for API or technical SaaS.
Owned $10–50M+ ARR with clear NRR, GRR, churn, and upsell metrics.
Proven builder of playbooks, segmentation, and health scoring.
Enterprise relationship management with C-suite and clinical stakeholders.
Strong cross-functional operator with Product, Sales, and Engineering.
Other Requirements:
Ex-founder background or 0→1 org build.
Healthcare or regulated industry experience. HIPAA familiarity.
Gainsight administration and advanced Salesforce reporting.
Responsibilities:
Stand up the Success org, metrics, and playbooks. Own NRR, GRR, churn, expansions.
Design enterprise onboarding and health scoring for faster time to value.
Run executive relationships and renewals across complex health systems.
Close the loop from customer signal to roadmap. Drive product via structured feedback.
Build dashboards in Salesforce or Gainsight. Forecast retention and expansion.
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Head of Engineering, QA
Sully is the most integrated AI platform for healthcare organizations, offering autonomous agents for tasks like nursing, reception, and medical coding, ensuring compliance.
Benefits:
Competitive Compensation
Equity
Remote-First Culture
Shape the Future of Healthcare
Early-Stage Impact
Experience Requirements:
Founder / 0→1 experience — first in function, building QA processes and teams from scratch
6–8+ years in QA with strong expertise in Playwright
3–4+ years of people leadership experience
Proven ability to automate functional UI and API test cases
Hands-on with QA tools (Playwright, Cypress, PyTest, Postman)
Other Requirements:
Experience scaling test automation and maintaining reliability
Highly motivated, driven, and ownership-oriented
Experience testing AI/LLM workflows
Familiarity with dashboarding and observability tooling
GitHub Actions CI/CD integration experience
Responsibilities:
Own QA strategy, defining frameworks for automation, functional, performance, and compliance testing
Build and scale Playwright-based test automation for UI and API coverage
Ensure reliability by expanding automation coverage, monitoring dashboards, and resolving test failures quickly
Guarantee accuracy, security, and compliance (HIPAA/SOC-2), partnering with Engineering and Clinical teams
Recruit, mentor, and lead a high-performing QA team
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Head of Engineering, Scribe
Sully is the most integrated AI platform for healthcare organizations, offering autonomous agents for tasks like nursing, reception, and medical coding, ensuring compliance.
Benefits:
Competitive Compensation
Equity
Remote-First Culture
Shape the Future of Healthcare
Early-Stage Impact
Experience Requirements:
5+ years engineering leadership or senior engineering experience.
Must have built dashboards, error / alerting pipelines, tracing/logging systems; comfortable selecting and integrating model selection and monitoring tools.
Experience owning end-to-end reliability for critical systems (e.g., audio transcription, note output, EHR integrations).
Responsibilities include code reviews, bug triage, and enforcing quality guardrails.
Other Requirements:
Experience with healthcare standards (FHIR / HL7) and EHR system quirks
Prior exposure to real-time or almost real-time streaming or chunked audio processing / diarization, and converting unstructured speech inputs into structured outputs
Experience leading teams that integrate with front-end and extension platforms (web, mobile, browser extension) to maintain consistency and crash resilience.
Responsibilities:
Align engineering team priorities by mapping dependencies, timelines, and deliverables.
Facilitate and run daily/weekly Scribe standups to ensure progress, remove blockers, and sync cross-functional updates.
Oversee and manage the Scribe team’s Linear board, prioritizing and assigning tasks each week for clarity and execution.
Operationalize continuous note quality evaluation for improvement.
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