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GenHealth.ai

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About

GenHealth.ai is a specialized generative AI platform designed specifically for the healthcare industry. Unlike generic language models, it utilizes a proprietary Large Medical Model (LMM) trained on a healthcare-native vocabulary and longitudinal data from over 100 million patients. The system functions as an integrated healthcare agent capable of operating across various communication channels, including web portals, fax systems, and phone calls. Its primary goal is to automate complex health operations such as intake, prior authorization, and eligibility verification, effectively bridging the gap between clinical data and administrative requirements. The tool utilizes multi-modal AI to interact with existing healthcare infrastructure without requiring deep API integrations in every instance. Its unique browser agent can record a human user's screen as they navigate through a portal to learn a specific workflow. Once the process is mapped, the agent builds deterministic flows to execute those tasks autonomously. It can extract data from faxed documents via high-accuracy OCR, log into payer portals to check eligibility, and even make phone calls to providers or patients to gather missing information. The system is designed to handle medical necessity logic by comparing patient histories against specific health plan policies in real-time. GenHealth is primarily built for healthcare suppliers, providers, and health plans (MSOs) looking to reduce the administrative burden of utilization management and revenue cycle management. It is particularly beneficial for nursing staff, providing automated summaries and notes that reduce paperwork and allow for more focused patient care. It is also highly effective for durable medical equipment (DME) providers who need to automate resupply schedules and patient outreach. Because the platform is SOC2 and HIPAA compliant, it is tailored for enterprise-level organizations that require high security and strict adherence to healthcare regulations. What sets GenHealth apart is its foundational training. Rather than layering healthcare prompts on top of a general-purpose model, the creators—who previously built 1upHealth—trained their model on standardized FHIR data and a healthcare-native vocabulary. This specialization allows for a reported 95% accuracy in adjudicating prior authorization cases and a 4x increase in administrative productivity. Furthermore, its ability to act as an agent—actually performing actions in external systems like Brightree, Epic, or UnitedHealthcare portals—goes beyond simple data analysis to provide true end-to-end automation.

Pros & Cons

Trained on data from over 100 million patients for high clinical accuracy.

Reported 95% accuracy in adjudicating prior authorization cases.

Supports multi-modal automation across web portals, fax, and phone systems.

Offers a 4x productivity increase for administrative staff and nurses.

Direct integration with major systems like Epic, Brightree, and Cigna.

Requires a manual 'learning' phase where users must record screens to train the agent.

Full-service implementation likely requires a manual setup with a sales representative.

Advanced features and full ROI require complex enterprise-level integration.

Use Cases

Utilization Management Nurses can automate the review of patient charts against payer policies to speed up prior authorization approvals.

Revenue Cycle Managers in DME companies can automate patient outreach and resupply schedules to ensure timely fulfillment.

Intake Coordinators can use the fax OCR feature to automatically extract data from incoming documents and enter it into the EMR.

Health Plan Administrators can automate eligibility checks across various portals without manual login procedures.

Clinical Researchers can use G-Mode to analyze longitudinal data from a massive 50M patient dataset for risk prediction.

Platform
Web
Task
healthcare automation

Features

dme resupply automation

eligibility verification

soc2 & hipaa compliance

browser-based workflow learning

multi-modal agent (web, fax, phone)

automated intake & data entry

prior authorization adjudication

large medical model (lmm)

FAQs

What is the Large Medical Model (LMM) used by GenHealth?

It is a specialized foundation model trained specifically on healthcare-native vocabulary and data from over 100 million patients. Unlike off-the-shelf LLMs, this model is optimized for predicting healthcare risks and costs with higher accuracy.

How does the browser agent learn new workflows?

Users record their screens while stepping through the manual processes they wish to automate. The GenHealth browser agent then builds deterministic flows and tests them in batches for user approval before operating autonomously.

Is the platform compliant with healthcare security standards?

Yes, the platform is both SOC2 and HIPAA compliant to ensure the protection of sensitive patient data. They also provide a Trust Center and a Business Associate Agreement for enterprise clients.

Can GenHealth interact with electronic medical record (EMR) systems?

The AI is designed to work across major applications including Epic, eClinicalWorks, and athenahealth. It can transfer information and automate data entry into these internal systems just like a human user.

What communication channels does the AI agent support?

The system is multi-modal, meaning it can interact via the web (portals), fax (OCR and data extraction), and phone (outreach to patients and providers). This allows it to gather information from various sources to complete a task.

Pricing Plans

Free
Free Plan

Access to UMPA (Prior Auth and Intake)

Access to G-Mode (Analyze 50M Patients)

Basic workflow automation

Workflow review scheduling

HIPAA compliant data handling

Job Opportunities

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GenHealth.ai

Full Stack Senior/Principal Software Engineer

Automate clinical and administrative workflows like prior authorization and intake using a medical-grade AI foundation model trained on data from 100M patients.

engineeringremote
$100,000 - $200,000
full-time

Benefits:

  • Healthcare, dental, and vision insurance for your entire family

  • Equity (stock options) valued between $25,000 - $100,000

  • Unlimited vacation

  • 15+ company holidays per year

  • Work directly with the founders

Experience Requirements:

  • LLM development experience

  • Proficiency in two or more: Python, JavaScript, Java, C++, Kotlin, Rust

  • Expertise in backend frameworks like Flask, FastAPI, Django, or Express

  • Strong experience with frontend development (React or Next.js)

  • Experience with containerization and DevOps (Docker, Terraform, CI/CD)

Other Requirements:

  • Solid understanding of auth protocols (OAuth2, SAML, ActiveDirectory)

  • Ability to design cloud infrastructure and scale systems in AWS or GCP

  • Experience managing production apps with monitoring and logging

  • Deployed and managed live applications with >100 MAU

  • Passionate about applying LLMs in real-world use cases

Responsibilities:

  • End-to-end development of full-stack web applications

  • Design, build, and maintain RESTful APIs

  • Champion clean code practices and software craftsmanship

  • Mentor junior engineers and conduct code reviews

  • Research and prototype AI features using LLMs

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