Manage patient calls, bookings, and reminders 24/7 with a specialized AI medical receptionist designed to reduce missed calls and administrative staff burnout.
Alphalake Ai
Reduce administrative burdens and improve patient care with AI-driven digital assistants that automate data entry and information retrieval within Microsoft Teams.
Free plan available
£7.50/active user, billed annually
About Alphalake Ai
Alphalake Ai is a managed automation provider specializing in the healthcare and life sciences sectors. The platform focuses on bridge building between disparate healthcare systems to facilitate healthcare consumerism and modern patient experiences. By combining Robotic Process Automation (RPA), AI-enabled Optical Character Recognition (OCR), and conversational AI, the tool aims to decrease the heavy administrative load on clinical staff. Its flagship product, Alphabot for Teams, serves as a central hub where users can fetch information, update records, and trigger complex workflows without leaving their primary communication interface. The technology operates through three core building blocks: integrated automation, digital assistant chatbots, and data science agility. It utilizes an API and connector-based Integration Platform as a Service (iPaaS) approach, specifically partnering with Workato and Automation Anywhere. In practice, this allows healthcare workers to use natural language commands to interact with Electronic Health Records (EHR) like Cerner or NHS systems. Features like voice-to-note transcribing and automated SNOMED coding suggestions help ensure that clinical documentation is accurate and compliant with medical standards like FHIR and ICD-10. This solution is designed for a broad spectrum of users within the healthcare ecosystem, ranging from clinical teams on the front lines to back-office administrative departments. It is particularly valuable for National Health Service (NHS) organizations and large specialist hospitals that struggle with fragmented data silos and legacy infrastructure. By automating repetitive tasks like data entry, record updates, and patient messaging, Alphalake Ai allows medical professionals to focus more on direct patient care rather than navigating complex software interfaces. What distinguishes Alphalake Ai from generic automation tools is its deep domain expertise in healthcare and its ethical-first mission-led approach. It offers a follow the sun support model, ensuring 24/7 monitoring of critical data systems across global time zones. The platform is not just an automation tool but a comprehensive managed service that provides specialized connectors for healthcare-specific protocols. This niche focus ensures that compliance, data governance, and clinical safety are prioritized in every automated workflow, making it a robust choice for highly regulated medical environments.
Alphalake Ai pros & cons
Pros
- Native integration with Microsoft Teams reduces the need for application switching among clinical staff.
- Supports specialized healthcare data standards including FHIR, SNOMED, and ICD-10 natively.
- Managed service model provides 24/7/365 monitoring of critical automated clinical workflows.
- No-code approach allows for faster implementation and measurable ROI for healthcare providers.
- Offers specific connectors for major healthcare platforms like Cerner and the NHS.
Cons
- Free plan is limited to only 3 voice-to-note transcriptions and 5 AI suggestions per day.
- Key capabilities like API connectivity and NLP require separate annual bolt-on licenses.
- Full automation benefits often require external platform licenses like Workato.
- Customizable text commands are capped at 5 for users on the Pro pricing tier.
Alphalake Ai use cases
- NHS clinical staff can use the Microsoft Teams integration to fetch patient records or update notes using voice commands during ward rounds.
- Hospital administrative teams can automate data entry and record updates between disparate legacy systems using RPA and API connectors.
- Data analysts in life sciences can use the data wrangling tools to eliminate silos and feed operational insights into continuous improvement programs.
- Patient engagement teams can utilize outbound messaging features to send automated alerts and clinical updates via the NHS App or SMS.
- Healthcare organizations can use AI-enabled OCR to turn messy raw data into unified, searchable sets for better governance.
Alphalake Ai features
- hybrid automation as a service
- follow the sun support
- consolidated analytics
- api connector network
- snomed/icd-10 nlp coding
- voice-to-note transcribing
- ai-enabled ocr
- alphabot for teams
Alphalake Ai pricing
Is Alphalake Ai free? Yes, Alphalake Ai has a free plan, and paid plans start at £7.50 / active user, billed annually.
Free
Free
- 1 Connected System
- Preset text commands only
- 3 voice notes/day transcribing
- Up to 5 AI SNOMED code suggestions/day
- Automated alerts for connected systems
- Interact directly with Connected Systems
Pro
£7.50 / active user, billed annually
- Up to 3 Connected Systems
- 5 customisable text commands
- Unlimited voice note transcribing
- Unlimited AI SNOMED code suggestions
- Configurable action workflows
- Trend graphs for observations
- Connect to Digital Automation Platforms
Enterprise
Price varies
- Unlimited Connected Systems
- Unlimited customisable text commands
- Unlimited voice note transcribing
- Unlimited AI SNOMED code suggestions
- Consolidated analytics
- Customisable trend graphs
- Outbound patient messaging
Alphalake Ai FAQs
What is Alphabot for Teams?
It is a digital assistant for healthcare workers that integrates with Microsoft Teams to fetch records and trigger workflows. It allows users to interact with multiple healthcare systems through a familiar chat interface.
Does Alphalake support medical coding standards?
Yes, the platform includes NLP capabilities to suggest SNOMED and ICD-10 codes for documentation. This ensures clinical documentation accuracy for patient messaging and records.
Can I use voice commands to update patient notes?
Yes, the Pro and Enterprise plans offer unlimited voice-note-to-patient-note transcribing. The Free plan is limited to three voice notes per day.
How many systems can I connect to Alphabot?
The Free plan supports 1 system, the Pro plan supports up to 3, and the Enterprise plan offers unlimited connections. Some integrations may require an additional APIconnect license.
Does the platform offer 24/7 support?
Alphalake operates a follow the sun support model with teams in the UK, India, UAE, and Australia. This provides global customers with 24/7/365 monitoring for critical workflows.
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