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Enterprise AI customer success manager, adoption (West)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridSan Francisco, CA, US
$174K - $220.1K
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • 5-9 years in customer facing roles: customer success, implementation management, solutions consulting

Other Requirements:

  • Technical aptitude and AI enthusiasm

  • Skilled in enablement and change management

  • Comfortable being adaptive and bringing order to ambiguous situations

Responsibilities:

  • Scale activation frameworks

  • Lead customer AI program strategy

  • Translate technical challenges into solutions

  • Own customer success plans and strategic relationships

  • Drive platform usage and adoption

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Writer

Enterprise AI transformation lead (East)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridNew York City, NY, US
$174K - $220.1K
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • 5-9 years in strategic account management or transformation consulting

Other Requirements:

  • Mastery of change management and strategic thinking

  • Exceptional executive presence and communication skills

  • Curious mindset and active listening style

  • Professional background in management consulting or strategy advisory

Responsibilities:

  • Manage a portfolio of customers

  • Act as a strategic transformation partner

  • Build and manage C-suite relationships

  • Lead value realization and ROI delivery

  • Orchestrate complex cross-functional programs

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Strategic AI customer success manager, adoption (East)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridNew York City, NY, US
$205,300 - $259,600
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • Over 10 years in customer facing roles

Other Requirements:

  • Technical aptitude and AI enthusiasm

  • Exceptional executive presence

  • Experience delivering technical capabilities to a wide range of audiences

Responsibilities:

  • Scale activation frameworks

  • Lead customer AI program strategy

  • Translate technical challenges into solutions

  • Own customer success plans and strategic relationships

  • Drive platform usage and adoption

Show more details

Writer favicon
Writer

Strategic AI customer success manager, adoption (West)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridSan Francisco, CA, US
$205,300 - $259,600
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • Over 10 years in customer facing roles

Other Requirements:

  • Technical aptitude and AI enthusiasm

  • Exceptional executive presence

  • Comfortable embedding with customers

Responsibilities:

  • Scale activation frameworks

  • Lead customer AI program strategy

  • Translate technical challenges into solutions

  • Own customer success plans and strategic relationships

  • Drive platform usage and adoption

Show more details

Writer favicon
Writer

Strategic AI transformation lead (East)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridNew York City, NY, US
$205,300 - $259,600
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • Over 10 years in strategic account management or transformation consulting

Other Requirements:

  • Mastery of change management and strategic thinking

  • Exceptional executive presence and communication skills

  • Professional background in management consulting or strategy advisory

Responsibilities:

  • Manage a portfolio of customers

  • Act as a strategic transformation partner

  • Build and manage C-suite relationships

  • Lead value realization and ROI delivery

  • Orchestrate complex cross-functional programs

Show more details

Writer favicon
Writer

Strategic AI transformation lead (West)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridSan Francisco, CA, US
$205,300 - $259,600
full-time

Benefits:

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • Over 10 years in strategic account management or transformation consulting

Other Requirements:

  • Mastery of change management and strategic thinking

  • Exceptional executive presence

  • Intrinsic motivation to do your best work

Responsibilities:

  • Manage a portfolio of customers

  • Act as a strategic transformation partner

  • Build and manage C-suite relationships

  • Lead value realization and ROI delivery

  • Orchestrate complex cross-functional programs

Show more details

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Writer

VP, customer success (EMEA)

Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.

operationshybridLondon, GBfull-time

Benefits:

  • Generous PTO, plus company holidays

  • Comprehensive medical and dental insurance

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

Experience Requirements:

  • 15+ years in enterprise SaaS or transformation-driven technology

  • 7+ years in senior CS or post-sales leadership

Other Requirements:

  • Fluent in enterprise AI adoption and governance

  • Strategic and hands-on operator

  • Executive presence and credibility

Responsibilities:

  • Drive industry leading growth and retention

  • Lead, scale, and develop a high-performing CSM team

  • Design and operationalize a regional success model

  • Build trusted partnerships with CIOs, CMOs, and business leaders

  • Represent the voice of the customer at the highest levels

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Prolific

Human Data Operations Partner

Access a pool of 200,000+ verified human participants to train AI models, conduct behavioral research, and gather high-quality data in minutes.

operationsremoteGBfull-time

Benefits:

  • Competitive salary

  • Benefits

  • Remote working

Experience Requirements:

  • Experience in operations, ideally in marketplace or platform environments

  • Strong project management skills

  • Experience implementing and optimising processes

  • Experience supporting AI/ML lifecycle projects

  • Familiarity with global crowdsourcing/gig-economy platforms

Other Requirements:

  • Proficiency in operational tools (Metabase, Zapier, Asana, HubSpot)

  • Confidence with data analysis and operational metrics

Responsibilities:

  • Ensure smooth execution of end-to-end operational processes

  • Manage participant onboarding, verification, and activation

  • Identify and address gaps in participant supply

  • Transform manual processes into scalable technology solutions

  • Collaborate with product, data, science, and customer success teams

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Prolific

Human Data Operations Partner

Access a pool of 200,000+ verified human participants to train AI models, conduct behavioral research, and gather high-quality data in minutes.

operationshybridMexico City, MXfull-time

Benefits:

  • Competitive salary

  • Impactful, mission-driven culture

Experience Requirements:

  • Experience in operations, ideally in marketplace or platform

  • Managing multiple projects and meeting deadlines

  • Implementing and optimising processes

  • Experience supporting AI/ML lifecycle projects

  • Familiarity with participant recruitment

Other Requirements:

  • Professional level English (spoken and written)

  • Ability to be in Mexico City Office 1-2 days a week

  • Proficiency in Metabase, Zapier, Asana, and HubSpot

Responsibilities:

  • Pivotal role in operational processes powering participant pools

  • Primary point of contact for participant-related operations

  • Develop detailed project plans and workflows

  • Monitor participant engagement and quality metrics

  • Upskilling and certification processes for participants

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Prolific

Human Data Operations Partner

Access a pool of 200,000+ verified human participants to train AI models, conduct behavioral research, and gather high-quality data in minutes.

operationsonsiteSan Francisco, US
$130,000 - $160,000
full-time

Benefits:

  • Competitive salary

  • Benefits

  • Remote working

Experience Requirements:

  • Experience in operations in marketplace or platform environments

  • Experience supporting AI/ML lifecycle projects

  • Strong project management skills

  • Proficiency in operational tools (Zapier, Asana, etc)

  • Experience in implementing and optimising processes

Other Requirements:

  • Confidence with data analysis and operational metrics

  • Exceptional communication and documentation skills

Responsibilities:

  • Execute end-to-end operational processes for participant pools

  • Manage participant onboarding, verification, and activation

  • Identify gaps in participant supply

  • Transform manual processes into scalable technology solutions

  • Communicate operational changes to stakeholders

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Nomba

Open Job Application

Streamline business operations with a comprehensive payment infrastructure offering multi-currency banking, POS terminals, and automated treasury services for African enterprises.

operationsonsiteLekki, NGfull-time

Other Requirements:

  • Specify the role/department you are interested in

  • Interest in working with Nomba's mission

Responsibilities:

  • Networking and getting in touch for future matching opportunities

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MOZAIQ

Senior Underwriting Support Specialist

Reduce mortgage origination costs by up to 50% using an AI-powered platform designed for automated document indexing, loan setup, and intelligent underwriting.

operationsonsiteTucson, USfull-time

Other Requirements:

  • Ability to learn, connect, collaborate and be continuously inspired

Responsibilities:

  • Contribute immediately and directly to our customers’ success

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MOZAIQ

Junior Underwriting Support Specialist

Reduce mortgage origination costs by up to 50% using an AI-powered platform designed for automated document indexing, loan setup, and intelligent underwriting.

operationsonsiteTucson, USfull-time

Other Requirements:

  • Ability to learn, connect, collaborate and be continuously inspired

Responsibilities:

  • Contribute immediately and directly to our customers’ success

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Turn

CX Associate (Mexico - Remote)

Automate high-volume workforce screening with AI-powered background checks, drug testing, and continuous monitoring to hire faster while maintaining compliance.

operationsremoteMexico City, MXfull-time

Benefits:

  • Competitive salary

  • Major medical health insurance

  • Anniversary/end of year bonuses

  • Paid time off

  • 100% remote work

Experience Requirements:

  • At least 2 years’ work experience in an office setting

  • A customer support, tech support or customer service background

Other Requirements:

  • Strong English language skills (Fluent)

  • Excellent written and verbal communication skills

  • Great risk-evaluating and decision-making skills

  • Excellent research skills

  • Ability to work under deadlines

Responsibilities:

  • Provide accurate information and customer service to workers

  • Monitor turnaround times of all background checks

  • Manage the ticketing system (Freshdesk)

  • Work with internal teams to address discrepancies or adverse action claims

  • Observe and correct errors or inaccurate information

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The Modern Data Company

Practice Lead - Delivery

Upgrade your data stack to deliver AI-ready data products and reduce time to market for enterprise analytics without moving or storing unnecessary raw data.

operationshybridHyderabad, INfull-time

Benefits:

  • Competitive compensation with performance-based incentives

  • Comprehensive health and wellness benefits

  • Flexible time off and company holidays

  • Remote, hybrid, and flexible work options

  • Opportunities for rapid professional growth

Experience Requirements:

  • Minimum 10+ years of experience in delivery leadership roles

  • At least 5 years in client-facing environments

Other Requirements:

  • Strong expertise in data/AI product thinking

  • Demonstrated success in automation and innovation

  • Exceptional business analytical skills

  • Excellent communication and stakeholder management abilities

Responsibilities:

  • Oversee the planning, execution, and delivery of data and AI projects

  • Identify opportunities for process automation and AI-driven tools

  • Build, scale, and mentor high-performing teams

  • Act as a key client interface to manage expectations

  • Monitor and improve project margins and resource utilization

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The Modern Data Company

People Partner

Upgrade your data stack to deliver AI-ready data products and reduce time to market for enterprise analytics without moving or storing unnecessary raw data.

operationshybridIndore, INfull-time

Benefits:

  • Competitive compensation with performance-based incentives

  • Comprehensive health and wellness benefits

  • Flexible time off and company holidays

  • Remote, hybrid, and flexible work options

  • Opportunities for rapid professional growth

Experience Requirements:

  • 8–10 years of experience in HR or People roles

Other Requirements:

  • Strong interpersonal and communication skills

  • Ability to handle sensitive conversations with empathy

  • Organized, proactive, and collaborative working style

Responsibilities:

  • Act as a go-to contact for employees and managers on people matters

  • Support leaders on basic to medium complexity people issues

  • Partner with HR Specialists for onboarding and exit interviews

  • Own learning and development initiatives end-to-end

  • Support performance conversations and employee engagement efforts

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The Modern Data Company

Principal Product Operations Manager

Upgrade your data stack to deliver AI-ready data products and reduce time to market for enterprise analytics without moving or storing unnecessary raw data.

operationshybridIndore, INfull-time

Benefits:

  • Competitive compensation with performance-based incentives

  • Comprehensive health and wellness benefits

  • Flexible time off and company holidays

  • Remote, hybrid, and flexible work options

  • Opportunities for rapid professional growth

Experience Requirements:

  • 8+ years of experience in Product Operations, TPM, or PM roles

Other Requirements:

  • Strong understanding of Agile methodologies

  • Deep hands-on experience with JIRA

  • Exceptional documentation skills

  • High operational rigor and attention to detail

  • Strong analytical ability to interpret product signals

Responsibilities:

  • Own and operate the end-to-end product execution cadence

  • Act as the central intake and triage function for customer issues

  • Design and manage structured intake mechanisms across JIRA boards

  • Serve as the single source of truth for product operational artifacts

  • Partner with Product Managers to support prioritization

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Pixelvise

Executive Assistant / PR & Communications

Establish a scalable digital presence with AI-driven workflow automations, custom WordPress development, and strategic branding designed for growing businesses.

operationsonsiteKolkata, INfull-time

Experience Requirements:

  • This is a learning-focused role with exposure to business, clients, and leadership.

Other Requirements:

  • Aligned with commitment, execution quality, and accountability

Responsibilities:

  • Scheduling and coordination

  • Assisting with communications and outreach

  • Supporting content, PR, and brand-related tasks

  • Keeping operations organised

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Pixelvise

COO / Operations Lead

Establish a scalable digital presence with AI-driven workflow automations, custom WordPress development, and strategic branding designed for growing businesses.

operationsonsiteKolkata, INfull-time

Experience Requirements:

  • This role is for someone who enjoys building systems, not chaos.

Other Requirements:

  • Aligned with commitment, execution quality, and accountability

Responsibilities:

  • Managing operations across teams

  • Improving delivery processes

  • Creating structure and accountability

  • Working closely with the founder on scale and execution

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Predicto.ai

Student Position – Ad Operations

Increase audience retention and ad revenue for publishers and brands using predictive AI to match users with relevant content based on real-time trend data.

operationsonsiteTel Aviv, ILpart-time

Education Requirements:

  • Bachelor’s Student of Business/Economics/Statistics/Industrial Engineering

  • Finishing first/second year of studies

Experience Requirements:

  • Availability to commit to 15-20 weekly working hours

  • Experience in PPC advertising, programmatic advertising or ad operations (advantage)

Other Requirements:

  • Strong analytical and technical skills

  • Proficient and experienced with data analysis tools, especially Excel

  • Excellent written and oral communication skills in English

  • A strong work ethic, integrity and desire to succeed

  • Highly motivated individual, team player and great interpersonal skills

Responsibilities:

  • Optimize campaigns by analyzing performance data and targeting parameters

  • Implement, launch and monitor advertising campaigns across various channels

  • Produce reports in excel to track KPIs and reach business goals

  • Implementation and QA test of campaigns/websites prior to launch

  • Proactive troubleshooting analysis of scheduled campaigns and detection of bugs

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