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Enterprise AI customer success manager, adoption (West)
Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.
Benefits:
Generous PTO, plus company holidays
Medical, dental, and vision coverage
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Experience Requirements:
5-9 years in customer facing roles: customer success, implementation management, solutions consulting
Other Requirements:
Technical aptitude and AI enthusiasm
Skilled in enablement and change management
Comfortable being adaptive and bringing order to ambiguous situations
Responsibilities:
Scale activation frameworks
Lead customer AI program strategy
Translate technical challenges into solutions
Own customer success plans and strategic relationships
Drive platform usage and adoption
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Enterprise AI transformation lead (East)
Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.
Benefits:
Generous PTO, plus company holidays
Medical, dental, and vision coverage
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Experience Requirements:
5-9 years in strategic account management or transformation consulting
Other Requirements:
Mastery of change management and strategic thinking
Exceptional executive presence and communication skills
Curious mindset and active listening style
Professional background in management consulting or strategy advisory
Responsibilities:
Manage a portfolio of customers
Act as a strategic transformation partner
Build and manage C-suite relationships
Lead value realization and ROI delivery
Orchestrate complex cross-functional programs
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Strategic AI customer success manager, adoption (East)
Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.
Benefits:
Generous PTO, plus company holidays
Medical, dental, and vision coverage
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Experience Requirements:
Over 10 years in customer facing roles
Other Requirements:
Technical aptitude and AI enthusiasm
Exceptional executive presence
Experience delivering technical capabilities to a wide range of audiences
Responsibilities:
Scale activation frameworks
Lead customer AI program strategy
Translate technical challenges into solutions
Own customer success plans and strategic relationships
Drive platform usage and adoption
Show more details
Strategic AI customer success manager, adoption (West)
Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.
Benefits:
Generous PTO, plus company holidays
Medical, dental, and vision coverage
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Experience Requirements:
Over 10 years in customer facing roles
Other Requirements:
Technical aptitude and AI enthusiasm
Exceptional executive presence
Comfortable embedding with customers
Responsibilities:
Scale activation frameworks
Lead customer AI program strategy
Translate technical challenges into solutions
Own customer success plans and strategic relationships
Drive platform usage and adoption
Show more details
Strategic AI transformation lead (East)
Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.
Benefits:
Generous PTO, plus company holidays
Medical, dental, and vision coverage
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Experience Requirements:
Over 10 years in strategic account management or transformation consulting
Other Requirements:
Mastery of change management and strategic thinking
Exceptional executive presence and communication skills
Professional background in management consulting or strategy advisory
Responsibilities:
Manage a portfolio of customers
Act as a strategic transformation partner
Build and manage C-suite relationships
Lead value realization and ROI delivery
Orchestrate complex cross-functional programs
Show more details
Strategic AI transformation lead (West)
Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.
Benefits:
Generous PTO, plus company holidays
Medical, dental, and vision coverage
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Experience Requirements:
Over 10 years in strategic account management or transformation consulting
Other Requirements:
Mastery of change management and strategic thinking
Exceptional executive presence
Intrinsic motivation to do your best work
Responsibilities:
Manage a portfolio of customers
Act as a strategic transformation partner
Build and manage C-suite relationships
Lead value realization and ROI delivery
Orchestrate complex cross-functional programs
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VP, customer success (EMEA)
Transform enterprise workflows with agentic AI that automates complex tasks, stays on-brand, and connects to your data while ensuring full security and compliance.
Benefits:
Generous PTO, plus company holidays
Comprehensive medical and dental insurance
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Experience Requirements:
15+ years in enterprise SaaS or transformation-driven technology
7+ years in senior CS or post-sales leadership
Other Requirements:
Fluent in enterprise AI adoption and governance
Strategic and hands-on operator
Executive presence and credibility
Responsibilities:
Drive industry leading growth and retention
Lead, scale, and develop a high-performing CSM team
Design and operationalize a regional success model
Build trusted partnerships with CIOs, CMOs, and business leaders
Represent the voice of the customer at the highest levels
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Human Data Operations Partner
Access a pool of 200,000+ verified human participants to train AI models, conduct behavioral research, and gather high-quality data in minutes.
Benefits:
Competitive salary
Benefits
Remote working
Experience Requirements:
Experience in operations, ideally in marketplace or platform environments
Strong project management skills
Experience implementing and optimising processes
Experience supporting AI/ML lifecycle projects
Familiarity with global crowdsourcing/gig-economy platforms
Other Requirements:
Proficiency in operational tools (Metabase, Zapier, Asana, HubSpot)
Confidence with data analysis and operational metrics
Responsibilities:
Ensure smooth execution of end-to-end operational processes
Manage participant onboarding, verification, and activation
Identify and address gaps in participant supply
Transform manual processes into scalable technology solutions
Collaborate with product, data, science, and customer success teams
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Human Data Operations Partner
Access a pool of 200,000+ verified human participants to train AI models, conduct behavioral research, and gather high-quality data in minutes.
Benefits:
Competitive salary
Impactful, mission-driven culture
Experience Requirements:
Experience in operations, ideally in marketplace or platform
Managing multiple projects and meeting deadlines
Implementing and optimising processes
Experience supporting AI/ML lifecycle projects
Familiarity with participant recruitment
Other Requirements:
Professional level English (spoken and written)
Ability to be in Mexico City Office 1-2 days a week
Proficiency in Metabase, Zapier, Asana, and HubSpot
Responsibilities:
Pivotal role in operational processes powering participant pools
Primary point of contact for participant-related operations
Develop detailed project plans and workflows
Monitor participant engagement and quality metrics
Upskilling and certification processes for participants
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Human Data Operations Partner
Access a pool of 200,000+ verified human participants to train AI models, conduct behavioral research, and gather high-quality data in minutes.
Benefits:
Competitive salary
Benefits
Remote working
Experience Requirements:
Experience in operations in marketplace or platform environments
Experience supporting AI/ML lifecycle projects
Strong project management skills
Proficiency in operational tools (Zapier, Asana, etc)
Experience in implementing and optimising processes
Other Requirements:
Confidence with data analysis and operational metrics
Exceptional communication and documentation skills
Responsibilities:
Execute end-to-end operational processes for participant pools
Manage participant onboarding, verification, and activation
Identify gaps in participant supply
Transform manual processes into scalable technology solutions
Communicate operational changes to stakeholders
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Open Job Application
Streamline business operations with a comprehensive payment infrastructure offering multi-currency banking, POS terminals, and automated treasury services for African enterprises.
Other Requirements:
Specify the role/department you are interested in
Interest in working with Nomba's mission
Responsibilities:
Networking and getting in touch for future matching opportunities
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Senior Underwriting Support Specialist
Reduce mortgage origination costs by up to 50% using an AI-powered platform designed for automated document indexing, loan setup, and intelligent underwriting.
Other Requirements:
Ability to learn, connect, collaborate and be continuously inspired
Responsibilities:
Contribute immediately and directly to our customers’ success
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Junior Underwriting Support Specialist
Reduce mortgage origination costs by up to 50% using an AI-powered platform designed for automated document indexing, loan setup, and intelligent underwriting.
Other Requirements:
Ability to learn, connect, collaborate and be continuously inspired
Responsibilities:
Contribute immediately and directly to our customers’ success
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CX Associate (Mexico - Remote)
Automate high-volume workforce screening with AI-powered background checks, drug testing, and continuous monitoring to hire faster while maintaining compliance.
Benefits:
Competitive salary
Major medical health insurance
Anniversary/end of year bonuses
Paid time off
100% remote work
Experience Requirements:
At least 2 years’ work experience in an office setting
A customer support, tech support or customer service background
Other Requirements:
Strong English language skills (Fluent)
Excellent written and verbal communication skills
Great risk-evaluating and decision-making skills
Excellent research skills
Ability to work under deadlines
Responsibilities:
Provide accurate information and customer service to workers
Monitor turnaround times of all background checks
Manage the ticketing system (Freshdesk)
Work with internal teams to address discrepancies or adverse action claims
Observe and correct errors or inaccurate information
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Practice Lead - Delivery
Upgrade your data stack to deliver AI-ready data products and reduce time to market for enterprise analytics without moving or storing unnecessary raw data.
Benefits:
Competitive compensation with performance-based incentives
Comprehensive health and wellness benefits
Flexible time off and company holidays
Remote, hybrid, and flexible work options
Opportunities for rapid professional growth
Experience Requirements:
Minimum 10+ years of experience in delivery leadership roles
At least 5 years in client-facing environments
Other Requirements:
Strong expertise in data/AI product thinking
Demonstrated success in automation and innovation
Exceptional business analytical skills
Excellent communication and stakeholder management abilities
Responsibilities:
Oversee the planning, execution, and delivery of data and AI projects
Identify opportunities for process automation and AI-driven tools
Build, scale, and mentor high-performing teams
Act as a key client interface to manage expectations
Monitor and improve project margins and resource utilization
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People Partner
Upgrade your data stack to deliver AI-ready data products and reduce time to market for enterprise analytics without moving or storing unnecessary raw data.
Benefits:
Competitive compensation with performance-based incentives
Comprehensive health and wellness benefits
Flexible time off and company holidays
Remote, hybrid, and flexible work options
Opportunities for rapid professional growth
Experience Requirements:
8–10 years of experience in HR or People roles
Other Requirements:
Strong interpersonal and communication skills
Ability to handle sensitive conversations with empathy
Organized, proactive, and collaborative working style
Responsibilities:
Act as a go-to contact for employees and managers on people matters
Support leaders on basic to medium complexity people issues
Partner with HR Specialists for onboarding and exit interviews
Own learning and development initiatives end-to-end
Support performance conversations and employee engagement efforts
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Principal Product Operations Manager
Upgrade your data stack to deliver AI-ready data products and reduce time to market for enterprise analytics without moving or storing unnecessary raw data.
Benefits:
Competitive compensation with performance-based incentives
Comprehensive health and wellness benefits
Flexible time off and company holidays
Remote, hybrid, and flexible work options
Opportunities for rapid professional growth
Experience Requirements:
8+ years of experience in Product Operations, TPM, or PM roles
Other Requirements:
Strong understanding of Agile methodologies
Deep hands-on experience with JIRA
Exceptional documentation skills
High operational rigor and attention to detail
Strong analytical ability to interpret product signals
Responsibilities:
Own and operate the end-to-end product execution cadence
Act as the central intake and triage function for customer issues
Design and manage structured intake mechanisms across JIRA boards
Serve as the single source of truth for product operational artifacts
Partner with Product Managers to support prioritization
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Executive Assistant / PR & Communications
Establish a scalable digital presence with AI-driven workflow automations, custom WordPress development, and strategic branding designed for growing businesses.
Experience Requirements:
This is a learning-focused role with exposure to business, clients, and leadership.
Other Requirements:
Aligned with commitment, execution quality, and accountability
Responsibilities:
Scheduling and coordination
Assisting with communications and outreach
Supporting content, PR, and brand-related tasks
Keeping operations organised
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COO / Operations Lead
Establish a scalable digital presence with AI-driven workflow automations, custom WordPress development, and strategic branding designed for growing businesses.
Experience Requirements:
This role is for someone who enjoys building systems, not chaos.
Other Requirements:
Aligned with commitment, execution quality, and accountability
Responsibilities:
Managing operations across teams
Improving delivery processes
Creating structure and accountability
Working closely with the founder on scale and execution
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Student Position – Ad Operations
Increase audience retention and ad revenue for publishers and brands using predictive AI to match users with relevant content based on real-time trend data.
Education Requirements:
Bachelor’s Student of Business/Economics/Statistics/Industrial Engineering
Finishing first/second year of studies
Experience Requirements:
Availability to commit to 15-20 weekly working hours
Experience in PPC advertising, programmatic advertising or ad operations (advantage)
Other Requirements:
Strong analytical and technical skills
Proficient and experienced with data analysis tools, especially Excel
Excellent written and oral communication skills in English
A strong work ethic, integrity and desire to succeed
Highly motivated individual, team player and great interpersonal skills
Responsibilities:
Optimize campaigns by analyzing performance data and targeting parameters
Implement, launch and monitor advertising campaigns across various channels
Produce reports in excel to track KPIs and reach business goals
Implementation and QA test of campaigns/websites prior to launch
Proactive troubleshooting analysis of scheduled campaigns and detection of bugs
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