Education Requirements:

• Bachelor's degree in engineering, Computer Science, or a related technical field

Experience Requirements:

• 5-6 years of working experience in IT Consulting, Management Consulting, Process Improvement, or a similar area

Other Requirements:

• Proven ability to perform data interpretation, result analysis, and application of statistical techniques

• Hands-on experience with IT systems, software applications, Windows, and Linux platforms

• Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences

• Strong problem-solving and analytical skills, with a passion for tackling operational technical challenges

• Familiarity with HTML, CSS, APIs, security protocols, and communication protocols is highly desirable

Responsibilities:

• Collaborate closely with customers' technical teams to assess requirements, map processes, and execute comprehensive deployment plans for Skan's product offerings.

• Lead the end-to-end planning, configuration, and operationalization of Skan solutions, ensuring alignment with customer needs and seamless integration into their existing infrastructure.

• Serve as the primary point of contact for customers, providing technical guidance, support, and timely resolution to product-related issues and queries.

• Coordinate with internal cross-functional teams to ensure adherence to ambitious deployment schedules and successful project execution.

• Develop and maintain detailed implementation plans and provide regular updates.

Education Requirements:

• Bachelor's degree in engineering, Computer Science, or a related technical field

Experience Requirements:

• 5-6 years of working experience in IT Consulting, Management Consulting, Process Improvement, or a similar area

Other Requirements:

• Proven ability to perform data interpretation, result analysis, and application of statistical techniques

• Hands-on experience with IT systems, software applications, Windows, and Linux platforms

• Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences

• Strong problem-solving and analytical skills, with a passion for tackling operational technical challenges

• Familiarity with HTML, CSS, APIs, security protocols, and communication protocols is highly desirable

Responsibilities:

• Collaborate closely with customers' technical teams to assess requirements, map processes, and execute comprehensive deployment plans for Skan's product offerings.

• Lead the end-to-end planning, configuration, and operationalization of Skan solutions, ensuring alignment with customer needs and seamless integration into their existing infrastructure.

• Serve as the primary point of contact for customers, providing technical guidance, support, and timely resolution to product-related issues and queries.

• Coordinate with internal cross-functional teams to ensure adherence to ambitious deployment schedules and successful project execution.

• Develop and maintain detailed implementation plans and provide regular updates.

Benefits:

• generous equity grants

• health insurance

• 401k matching

• provided meals

• team offsites

Experience Requirements:

• previously founded a startup

Other Requirements:

• can context switch quickly and handle a broad range of technical and non-technical problems

• are competitive, highly ambitious, and love working in high-intensity environments

• are obsessed with problem solving and doing whatever it takes

Education Requirements:

• Bachelor’s degree is required

Experience Requirements:

• 2-3+ years of experience in a role coordinating projects and developing training/resources (e.g., enablement, change management, program management, product management, business operations, etc.)

• Project Management experience and/or experience working for a technology company is a big plus, but not required

Other Requirements:

• World-class time management and organization skills and possess excellent written and oral communication

• Solution-oriented, love to problem solve, and think outside the box

• Willing to help your teammates, share your knowledge, and learn from them

• Self-starter, flexible, adaptable, and comfortable with ambiguity

• Great command of Google Sheets and Google Docs, including the ability to gather data and information from different sources, process it, and present it in a digestible manner

• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

Responsibilities:

• Design and implement enablement strategies to empower the Matching team with the necessary resources, tools, and support

• Contribute to projects within the Matching team that solve business challenges and improve operations

• Assess stakeholder impacts to identify potential challenges and develop mitigation strategies

• Develop training materials and conduct training sessions to facilitate the team’s understanding and adoption of new tools, processes, and best practices

• Act as a liaison between the Matching team and other cross-functional teams, ensuring effective and clear communication of project objectives, milestones, and updates

Education Requirements:

• Bachelor’s degree is required

• Master’s degree in Engineering, Business, or a related field is preferred

Experience Requirements:

• 15+ years of technology services and/or managed services experience

• 5+ years of demonstrated experience driving and managing a delivery portfolio for a business unit with a strong understanding of delivery operations and management principles

• Proficient in Cloud & Infrastructure, Application Development, AI/ML, Data & Analytics, and Information Security

• Expert knowledge in project delivery and agile methodologies

• Demonstrated success in building and launching a new business or product offering from scratch

Other Requirements:

• Strong global delivery experience and technical expertise, paired with equally strong leadership skills to drive strategic alignment cross-functionally as you build, grow, and optimize each delivery model

• Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization

• Excellent organization skills and detail-oriented

• Professional maturity, poise, and executive presence – you’re a masterful storyteller with experience building long-term client relationships and influencing at the executive level

• Outstanding written and verbal communication skills, including proposals and presentations

• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

Responsibilities:

• Manage the Delivery and operations, growth, and performance of Toptal’s various delivery models

• Define, build out, and scale our Delivery methodologies and frameworks

• Manage a Delivery team supporting Toptal’s technology services revenue

• Establish and Grow Managed Services, acting as the driving force to build a world-class Managed Services organization with multiple support structures and service offerings

• Optimize and Maintain Managed Delivery, overseeing existing operations to deliver high-quality outcomes for our clients within appropriate budgets and timelines

Education Requirements:

• Bachelor’s degree is required

• Master’s degree in Engineering, Business, or a related field is preferred

Experience Requirements:

• 15+ years of technology services and/or managed services experience

• 5+ years of demonstrated experience driving and managing a delivery portfolio for a business unit with a strong understanding of delivery operations and management principles

• Proficient in Cloud & Infrastructure, Application Development, AI/ML, Data & Analytics, and Information Security

• Expert knowledge in project delivery and agile methodologies

• Demonstrated success in building and launching a new business or product offering from scratch

Other Requirements:

• Strong global delivery experience and technical expertise, paired with equally strong leadership skills to drive strategic alignment cross-functionally as you build, grow, and optimize each delivery model

• Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization

• Excellent organization skills and detail-oriented

• Professional maturity, poise, and executive presence – you’re a masterful storyteller with experience building long-term client relationships and influencing at the executive level

• Outstanding written and verbal communication skills, including proposals and presentations

• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

Responsibilities:

• Manage the Delivery and operations, growth, and performance of Toptal’s various delivery models

• Define, build out, and scale our Delivery methodologies and frameworks

• Manage a Delivery team supporting Toptal’s technology services revenue

• Establish and Grow Managed Services, acting as the driving force to build a world-class Managed Services organization with multiple support structures and service offerings

• Optimize and Maintain Managed Delivery, overseeing existing operations to deliver high-quality outcomes for our clients within appropriate budgets and timelines

Education Requirements:

• Bachelor’s degree is required

Experience Requirements:

• 7+ years of total experience, including 5+ years combined business operations or consulting experience

Other Requirements:

• Leadership experience with responsibility for business results in a fast-paced, multi-function environment

• Creative problem solver with proven results in improving processes in a business operations and/or sales environment

• Ability to leverage data to perform root cause analysis and address the source of issues

• Proven ability to develop creative solutions that result in measurable transformative outcomes that reach beyond incremental improvements

• Strong collaboration skills and demonstrated ability to influence and execute effectively in a cross-functional environment

• Impeccable organization skills and attention to detail

• Ability to apply effective change management principles and consider the human element of change

• A knack for being able to convey complex information and recommendations in a clear, logical, understandable manner to stakeholders at executive levels

• Must be a high-integrity team player with the flexibility to meet the demands of changing business priorities

• Outstanding written and verbal communication skills

• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

Responsibilities:

• Scope initiatives, develop frameworks, and build comprehensive strategies to meet objectives - executing flawlessly upon them

• Partner with executives and other senior leaders to achieve successful outcomes through major company initiatives that result in new offerings, enhanced infrastructure and processes

• Ability to learn the business, partner with executives, develop recommendations and act swiftly to drive to completion

• Dive into a company initiative with a consultant’s mindset, ask questions to learn everything you can about the subject

• Remove constraints and use non-incremental thinking to determine how to frame the initiative such that the related projects and components can deliver an order of magnitude greater impact

Education Requirements:

• Bachelor’s degree is required

Experience Requirements:

• 6+ years of experience in sales and/or business operations, process improvement, or a related role

Other Requirements:

• Proven experience managing both strategic projects and BAU operations in a fast-paced, high-growth environment, working adjacent to sales teams

• Strong stakeholder management and cross-functional collaboration skills

• Excellent written and verbal communication and problem-solving abilities

• A track record of identifying opportunities for efficiency and leading strategic execution with impact

• Proficiency with Salesforce, Salesloft, LinkedIn Sales Navigator, Gong, and advanced Google Suite tools (GSheet formulas, dashboards)

• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

Responsibilities:

• Lead and execute cross-functional strategic projects from hypothesis through to implementation, ensuring alignment with Enterprise Sales objectives

• Oversee critical BAU processes within Enterprise Operations, proactively identifying areas for improvement

• Act as a strategic partner and consultant to sales leaders, sharing best practices and advising on operational strategies

• Drive cross-functional collaboration with Enterprise Sales, Product, Analytics, Talent Operations, Enablement and many other teams to design and implement scalable solutions

• Support change management and ensure alignment and consideration of downstream effects on SMB Sales and the broader Customer Function in all initiatives

Education Requirements:

• Bachelor’s degree is required

Experience Requirements:

• 7+ years of total experience, including 5+ years combined business operations or consulting experience

Other Requirements:

• Leadership experience with responsibility for business results in a fast-paced, multi-function environment

• Creative problem solver with proven results in improving processes in a business operations and/or sales environment

• Ability to leverage data to perform root cause analysis and address the source of issues

• Proven ability to develop creative solutions that result in measurable transformative outcomes that reach beyond incremental improvements

• Strong collaboration skills and demonstrated ability to influence and execute effectively in a cross-functional environment

• Impeccable organization skills and attention to detail

• Ability to apply effective change management principles and consider the human element of change

• A knack for being able to convey complex information and recommendations in a clear, logical, understandable manner to stakeholders at executive levels

• Must be a high-integrity team player with the flexibility to meet the demands of changing business priorities

• Outstanding written and verbal communication skills

• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

Responsibilities:

• Scope initiatives, develop frameworks, and build comprehensive strategies to meet objectives - executing flawlessly upon them

• Partner with executives and other senior leaders to achieve successful outcomes through major company initiatives that result in new offerings, enhanced infrastructure and processes

• Ability to learn the business, partner with executives, develop recommendations and act swiftly to drive to completion

• Dive into a company initiative with a consultant’s mindset, ask questions to learn everything you can about the subject

• Remove constraints and use non-incremental thinking to determine how to frame the initiative such that the related projects and components can deliver an order of magnitude greater impact

Benefits:

• Participation in a 401(k) retirement plan

• Medical, dental, and vision health insurance plans

• Basic life insurance coverage and short-term and long-term disability coverage

• Access to flexible spending, dependent care, and health savings accounts

• Access to telehealth virtual doctors; an employee assistance program; and flexible paid time off

Education Requirements:

• Bachelor’s degree is required

Experience Requirements:

• 6+ years of experience in sales and/or business operations, process improvement, or a related role

Other Requirements:

• Proven experience managing both strategic projects and BAU operations in a fast-paced, high-growth environment, working adjacent to sales teams

• Strong stakeholder management and cross-functional collaboration skills

• Excellent written and verbal communication and problem-solving abilities

• A track record of identifying opportunities for efficiency and leading strategic execution with impact

• Proficiency with Salesforce, Salesloft, LinkedIn Sales Navigator, Gong, and advanced GSuite analytics (GSheet formulas, pivot tables)

• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

Responsibilities:

• Lead and execute cross-functional strategic projects from hypothesis through to implementation, ensuring alignment with Enterprise Sales objectives

• Oversee critical BAU processes within Enterprise Operations, proactively identifying areas for improvement

• Act as a strategic partner and consultant to sales leaders, sharing best practices and advising on operational strategies

• Drive cross-functional collaboration with Enterprise Sales, Product, Analytics, Talent Operations, Enablement and many other teams to design and implement scalable solutions

• Support change management and ensure alignment and consideration of downstream effects on SMB Sales and the broader Customer Function in all initiatives

Education Requirements:

• Bachelor’s degree is required

Other Requirements:

• Must reside in NYC

• Highly flexible and responsive when urgency arises (not a 9-to-5 role)

• World-class organization skills, highly detail-oriented and comfortable wearing many hats

• Tremendous emotional intelligence, including exceptional foresight and judgment

• Highly resilient with a growth mindset and very comfortable giving and taking direct feedback and constructive criticism

• Ability to communicate clearly and constantly with teams via Slack and other collaboration tools

Responsibilities:

• Act as a trusted execution partner on a wide variety of high-importance, detail-intensive initiatives

• Ensure high-detail, often time-sensitive work is completed accurately and with minimal oversight

• Tracking progress on ongoing initiatives

• Anticipating needs, managing follow-through

• Contributing to internal and external communications as needed

Benefits:

• Possibility of relocation after successfully completing a three-month probationary period.

• Experience working on an innovative project in the AI and PropTech sectors.

• Minimal bureaucracy and agile decision-making processes.

• Startup atmosphere with ample freedom and autonomy.

• Opportunities for career growth within the company.

Responsibilities:

• Ensuring the seamless operation of the customer support service for a multilingual platform, focusing on English-speaking users.

• Managing the support department to ensure compliance with internal regulations, including timely contract processing, accurate data entry, and maintenance of analytical records.

• Resolving incoming customer inquiries promptly and efficiently.

• Collaborating with internal departments to address customer incidents effectively.

• Assisting the legal department in preparing service contracts and monitoring contract changes.

Benefits:

• Working in a young and interdisciplinary start-up team

• Lots of responsibility and creative freedom right from the start

• clear career plan with defined goals

• Exploring the future fields of “artificial intelligence” and “circular economy”

• Active contribution to climate protection & circular economy Active involvement in decisions Team spirit and a family atmosphere

Education Requirements:

• Completed commercial training or comparable qualification

Experience Requirements:

• Experience in a comparable role, e.g. as Executive Assistant, Chief of Staff, Procurement Manager or Grant Manager

Responsibilities:

• Administrative & operational support for the management in day-to-day business

• Purchasing and procurement management: Research, selection, ordering and processing of products and services, as well as negotiations with suppliers

• Funding and application management: identification of relevant funding programs, application and follow-up Preparation of pitch decks, data rooms and relevant documents for financing rounds Process optimization: Support in improving internal processes and administrative structures Data & document management: Management of important documents, contracts and reports to support management Independent decision-making on administrative and operational issues

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 10+ years of experience in a SaaS or consulting role delivering technical enterprise solutions

• Proven experience leading implementation projects in a Professional Services or Solutions Consulting capacity

• Deep understanding of cloud services (preferably AWS) and API-based integrations

Responsibilities:

• Lead the end-to-end implementation of complex customer solutions, from discovery and design to deployment and post-launch support

• Architect scalable, reusable automation solutions using Ushur’s no-code/low-code platform, ensuring alignment with customer business goals

• Own key customer relationships from a technical delivery standpoint and act as a strategic partner in driving adoption and expansion

• Collaborate with Account Executives, CSMs, and Solutions Architects to define scope, level of effort, and technical strategy

Experience Requirements:

• Excellent communication skills.

• Team-first attitude and uncompromising attention to detail.

• Ability to work in rotational shifts. This role requires only night shifts, with 5 days working. and 2 days off on a rotational basis.

Responsibilities:

• Provide first-level technical support and consultation for issues, requests, and questions reported by Customers and Customer Account Strategy teams for deployed solutions. Be the first responders and own it!

• Respond and Resolve basic products, solutions, and analytics issues within defined SLAs.

• Monitoring and Reporting of customers’ scheduled campaign/transaction activities – Utilize monitoring tools to detect and report P1 issues/outages during scheduled customer campaigns or transactions, upon request from customer account strategy teams.

Benefits:

• Flexible Working

• Work from Anywhere

• Conoce Mexico

• Connection Budget

• Learning Budget - Study leave and an annual budget for you to put towards your learning and development.

Experience Requirements:

• Minimum of 2 years experience in a support or customer service role, or demonstrated customer service skills.

• Experience using help desk ticketing systems such as Zendesk, Intercom, Freshdesk, etc.

Responsibilities:

• Use Envato support channels to respond to customer matters as required and directed by Customer Success leadership.

• Use product and systems knowledge and customer service skills to troubleshoot and resolve enquiries and achieve outcomes in line with Envato values and business goals.

• Take action to solve problems and respond to high priority situations in a timely manner when needed.

Benefits:

• Conoce México

• Presupuesto de conexión

• Presupuesto de aprendizaje – Días de estudio y un presupuesto anual para tu desarrollo y formación profesional.

Education Requirements:

• Educación preparatoria o equivalente.

Experience Requirements:

• De 5 a 10 años de experiencia laboral en mantenimiento de instalaciones y/o limpieza.

Responsibilities:

• Reportar necesidades de pintura, remodelación o renovación de áreas.

• Inspeccionar y dar mantenimiento a los equipos e instalaciones de la oficina.

• Realizar tareas de mantenimiento y reparación lo antes posible.

Benefits:

• Competitive salary

• equity

• benefits

• Professional development opportunities

Education Requirements:

• Bachelor's degree in Computer Science or related field.

Experience Requirements:

• 3+ years of experience in technical support, software engineering, or a similar role in the software industry.

• Excellent written and verbal communication skills – you are able to work with a wide variety of geographically distributed customers and solve their problems.

• Strong understanding of software development principles, version control systems (particularly Git), and other developer tools.

• Proficiency in at least one programming language.

• Experience with code review processes and tools.

Responsibilities:

• Work directly with our customers to troubleshoot, debug, reproduce and resolve complex technical issues.

• Educate customers on the best product usage, ensuring they maximize the value out of it.

• Setup Zoom calls with customers to resolve issues, improve their experience, and enhance product adoption.

• Support the sales team in customer conversion and retention efforts.

Education Requirements:

• Bachelor's degree in Business Administration, Communications, or a related field.

Experience Requirements:

• Proven work experience in customer success, account management, or another relevant customer-facing role.

Responsibilities:

• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.

• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions.

• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.