AI Jobs

Benefits:

• Competitive compensation

• comprehensive benefits package

• performance bonus based on experience

Education Requirements:

• Bachelor’s degree in engineering, Computer Science, or related field

• equivalent practical experience

Experience Requirements:

• 5-10 years of experience in Customer Success, Technical Account Management, or Solutions Engineering

• Experience within robotics, automation, or supply chain technology

• Demonstrated success managing enterprise-level implementations

Other Requirements:

• This job is not eligible for visa sponsorship

• Travel: Up to 50%

Responsibilities:

• Serve as a key point of accountability for customer satisfaction and retention

• Act as the day-to-day trusted partner for senior customer stakeholders

• Define success metrics and build joint success plans

• Conduct high-context on-site customer engagements and observe system behavior

• Proactively monitor robotic system performance and identify optimization opportunities

Education Requirements:

• Bachelor’s degree in Engineering, Business, Project Management, or a related field

• PMP or equivalent project management certification preferred

Experience Requirements:

• Minimum of 5 years of experience in project management

• Experience preferably within the robotics or supply chain industry

Other Requirements:

• This job is not eligible for visa sponsorship

• Travel: Expected travel is approximately 35%

Responsibilities:

• Develop and maintain comprehensive project schedules and plans

• Manage and control scope changes through a formal change management process

• Develop, monitor, and manage project budgets

• Identify, assess, and manage project risks through risk registers

• Conduct weekly project status calls with internal and external stakeholders

Benefits:

• 30 days of paid vacation

• Access to a variety of fitness & wellness offerings via Wellhub

• Mental health support through nilo.health

• JobRad® Bike Lease

• Substantially subsidized company pension plan

Experience Requirements:

• Extensive experience in strategy, management consulting, or serving as a Chief of Staff / Operations leader

• Strong understanding of both AI research and product development environments

• Proven track record of driving complex, cross-functional projects and influencing at multiple levels

• Experience in high-growth environments, startups, or deep-tech companies is highly desirable

• Excellent organizational, analytical, and communication skills

Other Requirements:

• Fluency in English required; fluency in German is a strong plus

• Comfort navigating ambiguity and balancing strategic vision with hands-on execution

Responsibilities:

• Strategic and Operative Support to the CRO: Work on daily priorities, communication, and strategic initiatives

• Shape Organizational Performance and Scalability: Design structures and processes to enable growth

• Drive Cross-Functional Collaboration: Ensure smooth coordination between research, engineering, and product

• Enable Leadership Effectiveness: Anticipate roadblocks and structure problem-solving

• Support Data-Driven Decision-Making: Synthesize technical and operational data into clear narratives

Benefits:

• medical, dental, vision

• 401(k) plan

• unlimited paid time off

• generous parental leave plan

• mental and wellness support

Experience Requirements:

• 3+ years of experience as a Customer Success Manager in SaaS

Other Requirements:

• Self-starter mindset

• Exceptional organizational skills

• Strong communication skills

• Ability to demo technical products

• Team player

Responsibilities:

• Build and deepen relationships with AI/ML users

• Conduct discovery to understand customer goals

• Collaborate with technical teams for implementation

• Run workshops and training sessions

• Run QBRs to demonstrate account value

Benefits:

• Comprehensive Insurance Coverage

• 401K Plan with Employer Match

• Generous Paid Time Off

• Company Laptop + additional tech accessories

• Short Summer Fridays

Experience Requirements:

• 3+ years of experience working with small to medium sized businesses in a client facing role

• A proven track record of using data to drive strategic decision making

• Above average skills with Microsoft Excel

• Talented presenter

• Demonstrated ability to be professionally outspoken

Other Requirements:

• English proficiency required—must be able to speak and write in the language fluently

Responsibilities:

• Maintain direct ownership of 10+ key mid-market accounts

• Manage client expectations and leading regular meetings

• Analyze key metrics of online marketing campaigns

• Oversee client performance and make optimizations

• Prepare client reporting and quarterly business reviews

Experience Requirements:

• 3+ years of experience working with small to medium sized businesses in a client facing role

• A proven track record of using data to drive strategic decision making

• Above average skills with Microsoft Excel

• Talented presenter

• Demonstrated ability to be professionally outspoken

Other Requirements:

• English proficiency required—must be able to speak and write in the language fluently

• PJ contract based out in Brazil

Responsibilities:

• Maintain direct ownership of 10+ key mid-market accounts

• Manage client expectations and leading regular meetings

• Analyze key metrics of online marketing campaigns

• Oversee client performance and make optimizations

• Prepare client reporting and quarterly business reviews

Experience Requirements:

• 2–3+ years of experience in digital marketing and/or performance marketing campaigns

• 1–2+ years of experience working with marketplace platforms (Amazon, Walmart, etc)

• Advanced proficiency in Microsoft Excel

• Strong analytical skills

• Excellent organizational and project management skills

Other Requirements:

• Fluent in English (spoken and written)

• PJ contract based out in Brazil

Responsibilities:

• Monitor account performance regularly and identify trends

• Participate in customer calls and provide weekly performance recaps

• Analyze cross-channel impact to optimize strategy holistically

• Maintain clear communication with internal teams and clients

• Develop and execute strategic plans based on client goals

Benefits:

• Comprehensive Insurance Coverage

• 401K Plan with Employer Match

• Generous Paid Time Off

• Company Laptop + tech accessories

• Short Summer Fridays

Experience Requirements:

• 8+ years relevant leadership experience in Digital Marketing or Ad Operations

• Previous people management experience

• Experience with full-funnel digital advertising on Amazon and/or Google

• Exceptional people leadership

• Demonstrated ability to influence cross-functional decisions

Responsibilities:

• Develop and implement a tiered Strategist model

• Hire, develop, and retain high-performing Strategist teams

• Build systems and processes to track performance and trends

• Partner with Customer Success leaders to evolve the collaboration model

• Align channel learnings with internal teams (Product, Sales, etc.)

Experience Requirements:

• 8+ years relevant leadership experience in Digital Marketing or Ad Operations

• Previous people management experience

• Experience with full-funnel digital advertising on Amazon and/or Google

• Exceptional people leadership

• Demonstrated ability to influence cross-functional decisions

Other Requirements:

• PJ contract based out in Brazil

Responsibilities:

• Develop and implement a tiered Strategist model

• Hire, develop, and retain high-performing Strategist teams

• Build systems and processes to track performance and trends

• Partner with Customer Success leaders to evolve the collaboration model

• Align channel learnings with internal teams (Product, Sales, etc.)

Benefits:

• Fair and competitive pay

• Bonuses

• Equity

Experience Requirements:

• Experience in consulting, banking, technology, or high-growth startup environments

• Proven track record building operations and processes from 0-1

• Strong project management experience with complex, multi-stakeholder initiatives

• 5+ years experience in a client-facing role working with enterprise accounts

• Advanced proficiency in Excel, Google Suite, and data analysis tools

Other Requirements:

• Experience with SQL, business intelligence tools, or automation platforms preferred

• Exceptional communication skills

• Ability to thrive in fast-paced, ambiguous environments

• Strong bias toward action with demonstrated ownership mentality

Responsibilities:

• Partner with Directors on client meetings, requirement scoping, and strategic solution design

• Serve as bridge between enterprise clients, global talent network, and internal delivery teams

• Design and implement scalable operational processes from 0-1

• Collaborate extensively with product and engineering teams on technical handoffs and automation

• Lead project delivery, performance analysis, and quality optimization across workflows

Benefits:

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

Experience Requirements:

• 5-9 years in customer facing roles: customer success, implementation management, solutions consulting

Other Requirements:

• Technical aptitude and AI enthusiasm

• Skilled in enablement and change management

• Ability to manage and execute across multiple high-priority projects

• Exceptional executive presence

Responsibilities:

• Scale activation frameworks

• Lead customer AI program strategy

• Translate technical challenges into solutions

• Own customer success plans and strategic relationships

• Drive platform usage and adoption

Benefits:

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

Experience Requirements:

• 5-9 years in customer facing roles: customer success, implementation management, solutions consulting

Other Requirements:

• Technical aptitude and AI enthusiasm

• Skilled in enablement and change management

• Comfortable being adaptive and bringing order to ambiguous situations

Responsibilities:

• Scale activation frameworks

• Lead customer AI program strategy

• Translate technical challenges into solutions

• Own customer success plans and strategic relationships

• Drive platform usage and adoption

Benefits:

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

Experience Requirements:

• 5-9 years in strategic account management or transformation consulting

Other Requirements:

• Mastery of change management and strategic thinking

• Exceptional executive presence and communication skills

• Curious mindset and active listening style

• Professional background in management consulting or strategy advisory

Responsibilities:

• Manage a portfolio of customers

• Act as a strategic transformation partner

• Build and manage C-suite relationships

• Lead value realization and ROI delivery

• Orchestrate complex cross-functional programs

Benefits:

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

Experience Requirements:

• Over 10 years in customer facing roles

Other Requirements:

• Technical aptitude and AI enthusiasm

• Exceptional executive presence

• Experience delivering technical capabilities to a wide range of audiences

Responsibilities:

• Scale activation frameworks

• Lead customer AI program strategy

• Translate technical challenges into solutions

• Own customer success plans and strategic relationships

• Drive platform usage and adoption

Benefits:

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

Experience Requirements:

• Over 10 years in customer facing roles

Other Requirements:

• Technical aptitude and AI enthusiasm

• Exceptional executive presence

• Comfortable embedding with customers

Responsibilities:

• Scale activation frameworks

• Lead customer AI program strategy

• Translate technical challenges into solutions

• Own customer success plans and strategic relationships

• Drive platform usage and adoption

Benefits:

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

Experience Requirements:

• Over 10 years in strategic account management or transformation consulting

Other Requirements:

• Mastery of change management and strategic thinking

• Exceptional executive presence and communication skills

• Professional background in management consulting or strategy advisory

Responsibilities:

• Manage a portfolio of customers

• Act as a strategic transformation partner

• Build and manage C-suite relationships

• Lead value realization and ROI delivery

• Orchestrate complex cross-functional programs

Benefits:

• Generous PTO, plus company holidays

• Medical, dental, and vision coverage

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

Experience Requirements:

• Over 10 years in strategic account management or transformation consulting

Other Requirements:

• Mastery of change management and strategic thinking

• Exceptional executive presence

• Intrinsic motivation to do your best work

Responsibilities:

• Manage a portfolio of customers

• Act as a strategic transformation partner

• Build and manage C-suite relationships

• Lead value realization and ROI delivery

• Orchestrate complex cross-functional programs

Benefits:

• Generous PTO, plus company holidays

• Comprehensive medical and dental insurance

• Paid parental leave for all parents (12 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

Experience Requirements:

• 15+ years in enterprise SaaS or transformation-driven technology

• 7+ years in senior CS or post-sales leadership

Other Requirements:

• Fluent in enterprise AI adoption and governance

• Strategic and hands-on operator

• Executive presence and credibility

Responsibilities:

• Drive industry leading growth and retention

• Lead, scale, and develop a high-performing CSM team

• Design and operationalize a regional success model

• Build trusted partnerships with CIOs, CMOs, and business leaders

• Represent the voice of the customer at the highest levels

Benefits:

• Competitive salary

• Benefits

• Remote working

Experience Requirements:

• Experience in operations, ideally in marketplace or platform environments

• Strong project management skills

• Experience implementing and optimising processes

• Experience supporting AI/ML lifecycle projects

• Familiarity with global crowdsourcing/gig-economy platforms

Other Requirements:

• Proficiency in operational tools (Metabase, Zapier, Asana, HubSpot)

• Confidence with data analysis and operational metrics

Responsibilities:

• Ensure smooth execution of end-to-end operational processes

• Manage participant onboarding, verification, and activation

• Identify and address gaps in participant supply

• Transform manual processes into scalable technology solutions

• Collaborate with product, data, science, and customer success teams

Benefits:

• Competitive salary

• Impactful, mission-driven culture

Experience Requirements:

• Experience in operations, ideally in marketplace or platform

• Managing multiple projects and meeting deadlines

• Implementing and optimising processes

• Experience supporting AI/ML lifecycle projects

• Familiarity with participant recruitment

Other Requirements:

• Professional level English (spoken and written)

• Ability to be in Mexico City Office 1-2 days a week

• Proficiency in Metabase, Zapier, Asana, and HubSpot

Responsibilities:

• Pivotal role in operational processes powering participant pools

• Primary point of contact for participant-related operations

• Develop detailed project plans and workflows

• Monitor participant engagement and quality metrics

• Upskilling and certification processes for participants