AI Jobs

Experience Requirements:

• Must have worked a minimum of 3 years in a publishing company serving international publishers for Accessible PDF output with Accessible features

Other Requirements:

• Capable of analysis, creating workflow documents, and creating process metrics

• Should know about WCAG2.1/PDF/UA/ADA and Section 508 accessible compliance

• Should know about Axes PDF Quick Fix, Common Look Validator, and PAC3 to validate the Remediated PDF

• Should have experience creating searchable PDFs using Abby Fine Reader

• Should have PDF editing skills

Benefits:

• Competitive salary and equity

• Medical, dental, vision benefits

• Learning budget per year

• Unlimited PTO policy with minimum time off requirements

• Flexible working hours on many teams

Experience Requirements:

• Strong written and verbal communications skills

• Excellent time management and organizational skills

• Working knowledge of basic programs like Google Mail, Calendar, Docs, Sheets, Slides

Other Requirements:

• Advanced English Proficiency

• Ability to be a self-starter

• Ability to stretch across various tasks

Responsibilities:

• Managing calendars and schedules

• Supporting scheduling and communication with external parties

• Managing travel arrangements

• Supporting HR operations duties

Benefits:

• The hustle of a startup with the impact of a global business.

• Tremendous opportunity to join one of the best and fastest-growing AI companies in the world.

• Working with an extraordinary team of smart, creative, fun, and highly motivated people.

• You will be joining a fantastic culture & a team, all highly supportive, collaborative, transparent, and very passionate about our tech and mission.

• Flexible working hours, including remote working – this role is solely remote :)

Experience Requirements:

• Proven experience in IT operations management, preferably in a tech-focused company.

• Knowledge of server and network management, security, and compliance standards.

• Understanding of agile principles and DevOps.

• Understanding of software engineering principles.

• Experience in managing vendor relationships and negotiating contracts.

Other Requirements:

• Familiarity with both on-premise and cloud-based infrastructure environments.

• Excellent problem-solving skills and the ability to manage multiple priorities.

• Strong communication and interpersonal skills, with an emphasis on user relations.

• Bachelor’s degree in IT, Computer Science, or a related field.

• Certifications and courses in server management, network, security, cloud services, Git, and software development.

• Experience in a remote work environment, demonstrating self-sufficiency and discipline.

• A passion for AI and an interest in contributing to ethical, groundbreaking technology

Responsibilities:

• Drive IT systems in our hybrid infrastructure in a robust, secure, and compliant way.

• Steer implementing new tools, optimizations, and automation that make Metaphysic stand out.

• Be the bridge between stakeholders, connecting users, developers, management, and our partners.

• Drive continuous service improvements, identifying opportunities for optimization and innovation.

• Oversee the day-to-day operations of our IT infrastructure, ensuring efficient and secure network performance together with developers and engineers. Help drive technical innovation and efficiency in infrastructure operations via automation and orchestration. Formulate and establish Key Performance Indicators, then actively manage and direct operations per these benchmarks. Handle escalation management with all relevant stakeholders, providing rapid and effective solutions to infrastructure challenges. Design and run processes including deployment, system administration, monitoring, configuration and change management, security management, capacity planning, availability management, inventory management, supply chain management, and routine update of services. Design and run fault prevention and resolution including incident resolution, problem management, monitoring, and disaster recovery

Benefits:

• Work Remotely

• Fair Compensation

• Multinational Team

• Team Empowerment

Benefits:

• competitive pay

• health, dental, vision and life insurance

• flexible paid time off

• 401(k) matching

• remote environment

Responsibilities:

• managing key client projects and work streams

• overseeing all aspects of assigned projects

• setting deadlines

• delegating responsibilities

• monitoring and reporting on project progress for upper management and clients

Experience Requirements:

• Minimum of five years experience working in technology

Responsibilities:

• run operations

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree in Engineering, Business, or Masters in Business administration

Experience Requirements:

• 3 – 6 years’ experience as a project manager in the technology sector.

• Experience in AI or related fields is a plus

Other Requirements:

• Certifications * Project Management Professional (PMP) or similar certification.

• Technical Skills * Knowledge of AI technologies and frameworks. * Experience with analytics tools like Excel, Metabase, google Analytics and basic understanding of SQL

Responsibilities:

• Develop detailed project plans

• Coordinate internal resources and third parties/vendors

• Ensure projects are delivered on time, within scope, and budget

• Manage the relationship with the client and all internal stakeholders - Engineering team, designers and analytics team.

• Provide regular updates to clients and internal management

Benefits:

• Fully funded medical premiums for each full-time team member and their dependents

• Profit Interest Units

• Minimum PTO requirements

• 401K

• Short Term Disability

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 2-5 years Experience in cybersecurity and regulatory compliance (SOC 2, ISO, PCI, etc.)

Other Requirements:

• Superior organizational skills with the ability to prioritize tasks and manage deadlines effectively

• Exceptional communication and interpersonal skills, with the ability to interact confidently with stakeholders at all levels

• Ability to work independently with minimal supervision, as well as collaboratively within a team environment

• Willingness to learn and develop your career in Cybersecurity

Responsibilities:

• Assist in front-line cybersecurity controls maintenance and auditing

• Assist in maintaining compliance with industry standard frameworks and regulations, including SOC 2 and HIPAA.

• Assist in security training documentation and program management

• Assist in third party vendor security research and assessments

• Review and assess third party vendor contracts

Benefits:

• Extended Health Care

• Dental Care

• Vision Care

• Paid Time Off

• Casual Dress and Work-From-Home

Experience Requirements:

• experience in technology and preferred customer success/support

Other Requirements:

• excellent oral and written communication skills in English

• Ability to work independently and as a team member

• Highly motivated and a team player

• Demonstrated ability to adapt quickly to change

• Superior organization and time management skills

Responsibilities:

• Provide friendly and direct customer service to our clients

• Answer questions via both telephone and email in a timely fashion

• Troubleshoot tier I technical issues

• Identify critical issues and escalate when required

• Maintain and update customer records when required

Experience Requirements:

• 3 years of technical support experience

Responsibilities:

• Provide Tier 2 technical support to our customers and internal teams through multiple channels, including phone, email, and chat

• Troubleshoot and resolve software, hardware, and network-related escalated issues with a deep understanding of networking protocols and configurations

• Diagnose and address remote network hardware concerns using command prompt and related tools

• Create and maintain comprehensive documentation such as user manuals, FAQs, and troubleshooting guides to support internal teams and clients

• Collaborate with cross-functional teams to solve complex technical issues, offering insights to improve products and processes

Experience Requirements:

• Minimum of 2 years of experience in a similar position, Customer Support Team Lead

• Experience in managing a global team

• Experience in working with Zendesk and Intercom, or similar sw

Other Requirements:

• Proven leadership and organization skills, including problem-solving and conflict-resolution abilities

• Strong analytical and decision-making skills

• Ability to handle multiple tasks and prioritize effectively

• Ability to work in a fast-paced environment and under pressure

• Fluent English and Hebrew. additional language is an advantage

Responsibilities:

• Manage a global customer support team located primarily in Israel and Europe

• Oversee daily operations of the customer support team

• Ensure high levels of customer satisfaction through excellent service (via chat, email, and video calls)

• Monitor performance metrics and identify areas for improvement

• Prepare and present regular reports on team performance

Benefits:

• 401(k)

• Stock options

• Unlimited vacation

• Healthcare (medical, dental, vision, gym reimbursement)

• Catered meals

Benefits:

• 401(k)

• Stock options

• Unlimited vacation

• Healthcare (medical, dental, vision, gym reimbursement)

• Catered meals

Benefits:

• 401(k)

• Stock options

• Unlimited vacation

• Healthcare (medical, dental, vision, gym reimbursement)

• Catered meals

Experience Requirements:

• Exceptional analytical skills, creative out-of-the-box thinking, and analytical mindset with research orientation

• Experience in research, information collecting, monitoring and analysis

• Professional and articulate with excellent written and verbal communication skills

Other Requirements:

• Self-initiative, multitasker, and problem-solving approach

• Experience working and configuration rule engines

• Experience with incident response, and computer forensic investigations

Responsibilities:

• Proactively monitor and review threats and suspicious events from trustmi customers

• Investigate alerts, triage, deep dive, and come up with proper action items and remediation plans

• Use multiple sources of data Trustmi intelligence trust network, external threat feeds, etc

• Support customer's payment processes and workflows

• Maintain excellent customer satisfaction through professional, proactive and personal service

Benefits:

• Values-based culture: Care, Integrity, Simplicity, Joy, and Boldness.

• Learn and grow. Work alongside growth mindsets that embrace continuous learning.

• Enjoy the journey alongside teammates striving to be world-class in every way.

• We’re a global company with a diverse team that speaks over 25 languages

Education Requirements:

• A bachelor’s degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline

Experience Requirements:

• At least 5 years of experience as a Project Coordinator, Project Manager, Account Manager, and / or Customer Success Manager (CSM) in technology-related businesses

• Specific experience leading large, global company customer relationships.

• Familiarity or expertise with mobile application development, website creation and app stores.

• Experience working within an agile framework and scrum methodology (working with cross functional teams in sprint formats).

• Certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) a plus

Other Requirements:

• Excellent communication skills (both verbal and written) in English. Native French speakers are a plus.

• Experience working with Jira, Confluence, Monday.com, Microsoft 365 or similar

Responsibilities:

• Manage the customer relationship, account and projects that guide and ensure customer’s mobile (digital) strategy, mobile application development & publication, and value-creating deliverables (e.g., customer return on investment – ROI) which include: High performing mobile apps, Connected & integrated apps, Tagged apps and data flow, Campaign, audience and notification program setup and usage, Customer Rhythm of Business (ROB) and reporting

• Work closely with all cross functional teams including Technical Business Analysts, Scrum Masters, UX designers, Developers, and QA engineers to deliver high-performing, scalable, and maintainable mobile apps that meet functional requirements and solve business challenges communicated by customers.

• Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls.

• Regularly communicate and push-forward the status of all project related tasks.

• Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered. Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results. Assist achieving retention, expansion, and renewal targets

Benefits:

• Competitive salary

• stock options

• monthly lunch stipends

Education Requirements:

• Bachelor’s degree in Engineering, Information Systems, Computer Science, Legal, Accounting, or Business – advantage

Experience Requirements:

• +2 years experience in a Technology Risk, Compliance, GRC, CISO or similar position

• Extensive experience managing compliance projects and audits (i.e. SOC2, ISO 27001)

• Ability to write and present articulated documentation and processes

• A background in answering security questionnaires

• Managing multiple projects and meeting deadlines by using tech tools

Other Requirements:

• Native English speaker with excellent verbal and written skills

• Proactive self-starter with a solution-focused and positive attitude

• An independent, curious, rigorous, and proactive type of person

• Information Security certification such as CISSP, CISA, CISM, CCSK, ISO 27001 Lead Implementer – advantage

Responsibilities:

• Consult and prepare SaaS companies for security audits such as SOC 2 and ISO 27001 including assessment, preparation, and audit management

• Helping our customers fill out vendor security questionnaires

• Creation of Policies and Procedures, Risk Assessment, internal audit, and more through our product

• Advise customers on best practices and security regulations

Benefits:

• Workforce development

• Volunteer days off

• Wellness programs

• Personal and holiday time off

• Equal pay and annual pay assessment

Benefits:

• Competitive salaries and compensation packages

• Equity for all employees

• All the beer, snacks, and coffee you can imagine

• Team Happy Hours, birthday parties, and company fun days

Benefits:

• Competitive salaries and compensation packages

• Equity for all employees

• All the beer, snacks, and coffee you can imagine

• Team Happy Hours, birthday parties, and company fun days