AI Jobs

Benefits:

• competitive pay

• health, dental, vision and life insurance

• flexible paid time off

• 401(k) matching

• remote environment

Responsibilities:

• managing key client projects and work streams

• overseeing all aspects of assigned projects

• setting deadlines

• delegating responsibilities

• monitoring and reporting on project progress for upper management and clients

Experience Requirements:

• Minimum of five years experience working in technology

Responsibilities:

• run operations

Benefits:

• Employee Stock Options

• Extensive Health Insurance Coverage

• Team Outings

• Delicious Meals and Snacks at the Office

• Generous Leave and Paid Time Off Policies

Education Requirements:

• Bachelor's degree in Engineering, Business, or Masters in Business administration

Experience Requirements:

• 3 – 6 years’ experience as a project manager in the technology sector.

• Experience in AI or related fields is a plus

Other Requirements:

• Certifications * Project Management Professional (PMP) or similar certification.

• Technical Skills * Knowledge of AI technologies and frameworks. * Experience with analytics tools like Excel, Metabase, google Analytics and basic understanding of SQL

Responsibilities:

• Develop detailed project plans

• Coordinate internal resources and third parties/vendors

• Ensure projects are delivered on time, within scope, and budget

• Manage the relationship with the client and all internal stakeholders - Engineering team, designers and analytics team.

• Provide regular updates to clients and internal management

Benefits:

• Fully funded medical premiums for each full-time team member and their dependents

• Profit Interest Units

• Minimum PTO requirements

• 401K

• Short Term Disability

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 2-5 years Experience in cybersecurity and regulatory compliance (SOC 2, ISO, PCI, etc.)

Other Requirements:

• Superior organizational skills with the ability to prioritize tasks and manage deadlines effectively

• Exceptional communication and interpersonal skills, with the ability to interact confidently with stakeholders at all levels

• Ability to work independently with minimal supervision, as well as collaboratively within a team environment

• Willingness to learn and develop your career in Cybersecurity

Responsibilities:

• Assist in front-line cybersecurity controls maintenance and auditing

• Assist in maintaining compliance with industry standard frameworks and regulations, including SOC 2 and HIPAA.

• Assist in security training documentation and program management

• Assist in third party vendor security research and assessments

• Review and assess third party vendor contracts

Benefits:

• Extended Health Care

• Dental Care

• Vision Care

• Paid Time Off

• Casual Dress and Work-From-Home

Experience Requirements:

• experience in technology and preferred customer success/support

Other Requirements:

• excellent oral and written communication skills in English

• Ability to work independently and as a team member

• Highly motivated and a team player

• Demonstrated ability to adapt quickly to change

• Superior organization and time management skills

Responsibilities:

• Provide friendly and direct customer service to our clients

• Answer questions via both telephone and email in a timely fashion

• Troubleshoot tier I technical issues

• Identify critical issues and escalate when required

• Maintain and update customer records when required

Experience Requirements:

• 3 years of technical support experience

Responsibilities:

• Provide Tier 2 technical support to our customers and internal teams through multiple channels, including phone, email, and chat

• Troubleshoot and resolve software, hardware, and network-related escalated issues with a deep understanding of networking protocols and configurations

• Diagnose and address remote network hardware concerns using command prompt and related tools

• Create and maintain comprehensive documentation such as user manuals, FAQs, and troubleshooting guides to support internal teams and clients

• Collaborate with cross-functional teams to solve complex technical issues, offering insights to improve products and processes

Experience Requirements:

• Minimum of 2 years of experience in a similar position, Customer Support Team Lead

• Experience in managing a global team

• Experience in working with Zendesk and Intercom, or similar sw

Other Requirements:

• Proven leadership and organization skills, including problem-solving and conflict-resolution abilities

• Strong analytical and decision-making skills

• Ability to handle multiple tasks and prioritize effectively

• Ability to work in a fast-paced environment and under pressure

• Fluent English and Hebrew. additional language is an advantage

Responsibilities:

• Manage a global customer support team located primarily in Israel and Europe

• Oversee daily operations of the customer support team

• Ensure high levels of customer satisfaction through excellent service (via chat, email, and video calls)

• Monitor performance metrics and identify areas for improvement

• Prepare and present regular reports on team performance

Benefits:

• 401(k)

• Stock options

• Unlimited vacation

• Healthcare (medical, dental, vision, gym reimbursement)

• Catered meals

Benefits:

• 401(k)

• Stock options

• Unlimited vacation

• Healthcare (medical, dental, vision, gym reimbursement)

• Catered meals

Benefits:

• 401(k)

• Stock options

• Unlimited vacation

• Healthcare (medical, dental, vision, gym reimbursement)

• Catered meals

Experience Requirements:

• Exceptional analytical skills, creative out-of-the-box thinking, and analytical mindset with research orientation

• Experience in research, information collecting, monitoring and analysis

• Professional and articulate with excellent written and verbal communication skills

Other Requirements:

• Self-initiative, multitasker, and problem-solving approach

• Experience working and configuration rule engines

• Experience with incident response, and computer forensic investigations

Responsibilities:

• Proactively monitor and review threats and suspicious events from trustmi customers

• Investigate alerts, triage, deep dive, and come up with proper action items and remediation plans

• Use multiple sources of data Trustmi intelligence trust network, external threat feeds, etc

• Support customer's payment processes and workflows

• Maintain excellent customer satisfaction through professional, proactive and personal service

Benefits:

• Values-based culture: Care, Integrity, Simplicity, Joy, and Boldness.

• Learn and grow. Work alongside growth mindsets that embrace continuous learning.

• Enjoy the journey alongside teammates striving to be world-class in every way.

• We’re a global company with a diverse team that speaks over 25 languages

Education Requirements:

• A bachelor’s degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline

Experience Requirements:

• At least 5 years of experience as a Project Coordinator, Project Manager, Account Manager, and / or Customer Success Manager (CSM) in technology-related businesses

• Specific experience leading large, global company customer relationships.

• Familiarity or expertise with mobile application development, website creation and app stores.

• Experience working within an agile framework and scrum methodology (working with cross functional teams in sprint formats).

• Certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) a plus

Other Requirements:

• Excellent communication skills (both verbal and written) in English. Native French speakers are a plus.

• Experience working with Jira, Confluence, Monday.com, Microsoft 365 or similar

Responsibilities:

• Manage the customer relationship, account and projects that guide and ensure customer’s mobile (digital) strategy, mobile application development & publication, and value-creating deliverables (e.g., customer return on investment – ROI) which include: High performing mobile apps, Connected & integrated apps, Tagged apps and data flow, Campaign, audience and notification program setup and usage, Customer Rhythm of Business (ROB) and reporting

• Work closely with all cross functional teams including Technical Business Analysts, Scrum Masters, UX designers, Developers, and QA engineers to deliver high-performing, scalable, and maintainable mobile apps that meet functional requirements and solve business challenges communicated by customers.

• Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls.

• Regularly communicate and push-forward the status of all project related tasks.

• Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered. Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results. Assist achieving retention, expansion, and renewal targets

Benefits:

• Competitive salary

• stock options

• monthly lunch stipends

Education Requirements:

• Bachelor’s degree in Engineering, Information Systems, Computer Science, Legal, Accounting, or Business – advantage

Experience Requirements:

• +2 years experience in a Technology Risk, Compliance, GRC, CISO or similar position

• Extensive experience managing compliance projects and audits (i.e. SOC2, ISO 27001)

• Ability to write and present articulated documentation and processes

• A background in answering security questionnaires

• Managing multiple projects and meeting deadlines by using tech tools

Other Requirements:

• Native English speaker with excellent verbal and written skills

• Proactive self-starter with a solution-focused and positive attitude

• An independent, curious, rigorous, and proactive type of person

• Information Security certification such as CISSP, CISA, CISM, CCSK, ISO 27001 Lead Implementer – advantage

Responsibilities:

• Consult and prepare SaaS companies for security audits such as SOC 2 and ISO 27001 including assessment, preparation, and audit management

• Helping our customers fill out vendor security questionnaires

• Creation of Policies and Procedures, Risk Assessment, internal audit, and more through our product

• Advise customers on best practices and security regulations

Benefits:

• Workforce development

• Volunteer days off

• Wellness programs

• Personal and holiday time off

• Equal pay and annual pay assessment

Benefits:

• Competitive salaries and compensation packages

• Equity for all employees

• All the beer, snacks, and coffee you can imagine

• Team Happy Hours, birthday parties, and company fun days

Benefits:

• Competitive salaries and compensation packages

• Equity for all employees

• All the beer, snacks, and coffee you can imagine

• Team Happy Hours, birthday parties, and company fun days

Benefits:

• Comprehensive health package (dental and vision)

• 5 Ocrolus Appreciation Days (reset days)

• 401K plan (Betterment)

• Unlimited paid time off

• Flexible schedule & Summer Fridays off Paid parental leave (up to 3 months) Catered lunch and dinners Annual learning & development stipend Equity packages CitiBike membership

Benefits:

• Comprehensive health package (dental and vision)

• 5 Ocrolus Appreciation Days (reset days)

• 401K plan (Betterment)

• Unlimited paid time off

• Flexible schedule & Summer Fridays off Paid parental leave (up to 3 months) Catered lunch and dinners Annual learning & development stipend Equity packages CitiBike membership

Benefits:

• Comprehensive health package (dental and vision)

• 5 Ocrolus Appreciation Days (reset days)

• 401K plan (Betterment)

• Unlimited paid time off

• Flexible schedule & Summer Fridays off Paid parental leave (up to 3 months) Catered lunch and dinners Annual learning & development stipend Equity packages CitiBike membership

Benefits:

• Comprehensive health package (dental and vision)

• 5 Ocrolus Appreciation Days (reset days)

• 401K plan (Betterment)

• Unlimited paid time off

• Flexible schedule & Summer Fridays off Paid parental leave (up to 3 months) Catered lunch and dinners Annual learning & development stipend Equity packages CitiBike membership