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Customer Success Manager (Pipeline Position for Future Opportunities)
Membership platform with AI-powered search, community features, and personalized content delivery. Ideal for creators, coaches, and businesses.
Benefits:
Flexible, Hybrid Workplace: Enjoy the autonomy to choose between working remotely or in the office, with the flexibility to create a work environment that suits your needs. Flexible Vacation: Start with 3 weeks of vacation in your first year, and enjoy unlimited vacation starting your second year. Personal Days: Unlimited personal days for planned time off (booked in advance). Flex Days: 10 flex days for last-minute personal or sick days, giving you added flexibility when unexpected events arise. Comprehensive Health Benefits: Full coverage for dental, vision, prescription medication, alternative health therapies, and life insurance (after 3 months). Professional Growth: Access to leadership training and role-specific development opportunities for continuous learning. Company Phone Plan: Optional company phone plan available after 3 months. Team Retreats & Celebrations: Join us for company retreats, live events, and celebrations throughout the year. Retirement Savings: RRSP contribution plan with employer matching (optional after 3 months).
Other Requirements:
To maintain SOC2 compliance, Employment is contingent on passing a background check.
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Chief of Staff
Cleo is an AI money pro designed to simplify your finances. It offers budgeting, saving, credit building, and cash advance features, using AI to provide personalized advice and support.
Benefits:
A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles
Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
A clear progression plan.
Flexibility
Work where you work best.
Experience Requirements:
6+ years of proven experience executing and leading in fast-changing, high-growth organisations (ideally in tech).
Responsibilities:
Work with leaders across Cleo globally to prioritise, align and deliver communications about our most important strategic initiatives to ensure Cleople are informed, engaged, and inspired.
Collaborate closely with senior leadership with divergent perspectives to discuss key issues and work behind the scenes to resolve disagreements, influence outcomes, and enable leader success.
Partner with teams developing and executing the company’s strategic vision, helping them translate it into comprehensive communications plans.
Take major initiatives off the Founder’s plate and lead them cross-functionally end-to-end.
Bring the leadership team together and run team meetings in lieu of the CEO (prepare the agenda, take notes, assign action items, follow up, and hold owners accountable for rolling out key initiatives and decisions).
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Founders Associate
Cleo is an AI money pro designed to simplify your finances. It offers budgeting, saving, credit building, and cash advance features, using AI to provide personalized advice and support.
Benefits:
A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles
Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
A clear progression plan.
Flexibility
Work where you work best.
Experience Requirements:
2+ years in a top-tier investment bank (e.g., J.P. Morgan, Goldman Sachs, Morgan Stanley), leading consultancy (e.g., McKinsey, Bain, BCG), or a high-growth startup in a strategy or operations role.
Responsibilities:
Identify and lead high-impact initiatives across Cleo, solving critical challenges and driving large-scale change.
Dive into departments and processes that need improvement, quickly identifying pain points and executing solutions.
Track, monitor, and improve department-level performance metrics to drive efficiency and accountability.
Collaborate with product, business development, and operations teams to align priorities and execute complex initiatives.
Build scalable frameworks and models to support Cleo’s rapid growth globally.
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Office Manager / Executive Support
MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.
Benefits:
Competitive Compensation and Equity
Flexible Work – Hybrid or Remote
Comprehensive health benefits and wellness programs
Professional development opportunities
Flexible Time Off
Experience Requirements:
5+ years of experience in office management, executive assistance, or administrative roles.
Responsibilities:
Oversee the daily operations of the office, ensuring a well-organized, efficient, and productive workspace.
Serve as the main point of contact for vendors, suppliers, and building management.
Maintain office supplies, equipment, and inventory, ensuring everything is well-stocked and operational.
Manage office layout, seating arrangements, and space planning to optimize workflow and collaboration.
Ensure the office is clean, functional and organized at the beginning of each workday.
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Implementation Advisor - UK & Europe
MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.
Benefits:
Competitive Compensation and Equity
Flexible Work – Hybrid or Remote
Comprehensive health benefits and wellness programs
Professional development opportunities
Flexible Time Off
Education Requirements:
University degree in Commerce or Administration or other relevant discipline is required (strong preference for accounting or finance major)
Experience Requirements:
5+ years in financial or accounting role within a firm or organization
5+ years in consulting or professional services position either within a professional services firm or within an organization
Other Requirements:
Fulfill requirements necessary to obtain and clear a full background check.
Responsibilities:
Work directly with MindBridge customers to implement MindBridge products into their business functions
Guide client through their onboarding journey, from kick-off to hand-off to Customer Success
Understand customer objectives and scope onboarding project to meet those initial customer objectives
Translate technical perspectives to business users to enable effective communication between the team members and the stakeholders
Facilitate in-person and virtual workshops to achieve key milestones along the onboarding journey
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Implementation Advisor - Canada
MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.
Benefits:
Competitive Compensation and Equity
Flexible Work – Hybrid or Remote
Comprehensive health benefits and wellness programs
Professional development opportunities
Flexible Time Off
Education Requirements:
University degree in Commerce or Administration or other relevant discipline is required (strong preference for accounting or finance major)
Experience Requirements:
5+ years in financial or accounting role within a firm or organization
5+ years in consulting or professional services position either within a professional services firm or within an organization
Other Requirements:
Fulfill requirements necessary to obtain and clear a full background check.
Responsibilities:
Work directly with MindBridge customers to implement MindBridge products into their business functions
Guide client through their onboarding journey, from kick-off to hand-off to Customer Success
Understand customer objectives and scope onboarding project to meet those initial customer objectives
Translate technical perspectives to business users to enable effective communication between the team members and the stakeholders
Facilitate in-person and virtual workshops to achieve key milestones along the onboarding journey
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Procurement Specialist
AI-powered software for manufacturing that predicts downtime, improves OEE, and provides real-time factory insights.
Responsibilities:
Create, lead and manage supplier relationships to build strong sourcing partnerships.
Negotiate contracts and terms with suppliers to achieve favorable pricing and terms.
Execute all purchasing payments related to Hardware, Services and Travels necessary for product deployment, ensuring timely delivery.
Evaluate and select new suppliers to expand vendor network.
Update and monitor Hardware & Equipment inventories to optimize purchases.
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Digital Transformation Program Manager
Data analytics platform offering powerful query, visualization, and analysis tools, along with automated insights and predictions for marketing and product teams.
Experience Requirements:
Proven track record of successfully delivering complex projects
Experience in leading cross-functional project teams
Other Requirements:
Sense of humor
Experience with projects that didn’t succeed
Excellent project management skills
Strong communication and interpersonal skills
Strong problem-solving and analytical skills
Experience working with data
Experience with agile methodologies and tools
PMP or other project management certification
Responsibilities:
Lead and manage client-facing initiatives to ensure delivery on scope, time, budget, and quality
Manage client cross-functional teams, third-party vendors, and Pickaxe internal teams
Collaborate with sponsors and stakeholders to define project scope, objectives, and deliverables
Define and manage project timelines, budgets, resources, and risks
Develop and maintain project documentation
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Implementation Project Manager (NYC)
Hyro offers AI-powered solutions for healthcare, automating tasks, improving efficiency, and providing better patient support. Integrations with major systems are available.
Benefits:
Hybrid work culture
Top talent and growth
Unlimited vacation days
Equity and stock
Innovation galore
Experience Requirements:
3+ years experience as a Project Manager
Strong understanding of project management methodologies, tools (e.g., Jira, Asana, Notion), and best practices
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
Proven ability to manage multiple projects simultaneously, with a keen attention to detail
Other Requirements:
Experience managing external projects with enterprise clients
Experience with SaaS offerings
Experience in a healthtech company - big advantage
Experience with ML / AI / NLU technologies and products - big advantage
Responsibilities:
Develop comprehensive project plans, including timelines, milestones, and resource allocation
Coordinate internal resources and third parties/vendors for the execution of projects
Act as the primary point of contact for enterprise clients, ensuring their needs and expectations are met throughout the project lifecycle
Conduct regular status meetings with clients and stakeholders to communicate project progress and address any issues
Monitor and identify potential project risks and develop mitigation strategies
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Solution Architect (NYC)
Hyro offers AI-powered solutions for healthcare, automating tasks, improving efficiency, and providing better patient support. Integrations with major systems are available.
Benefits:
Hybrid work culture
Top talent and growth
Unlimited vacation days
Equity and stock
Innovation galore
Education Requirements:
BSc in Computer Science or equivalent
Experience Requirements:
3+ years experience as a Solution Architect of a technical product or other relevant customer-facing technical positions
Experience in managing deployments, providing technical support, and troubleshooting
Strong understanding of all aspects of the product and software development lifecycle
Ability to make trade-offs between long-term vision & strategy and short-term needs
Other Requirements:
Exceptional multi-tasker with great communication skills
Be proactive in addressing and foreseeing issues that may come up during the deployment cycles
Experience in a healthtech company - big advantage
Experience with ML / AI / NLU technologies and products - big advantage
Responsibilities:
Immerse yourself in Conversational AI and Natural Language Understanding (NLU) technologies and innovations, and work closely with the R&D department to keep improving our state-of-the-art solution
Manage deployments of Hyro’s conversational AI products
Project confidence as a trusted advisor for customers as well as internal stakeholders such as Engineering, Product Management, Customer Success, Sales, and more
Designing, modifying, and testing Hyro’s products on customer's environment and troubleshooting should we encounter issues
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Client Relations Manager
Magic provides dedicated virtual assistants and 24/7 on-demand assistance, leveraging AI for enhanced capabilities.
Benefits:
Permanent Work From Home
Focus on mental health
Monthly Town Hall
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Workforce Coordinator
Magic provides dedicated virtual assistants and 24/7 on-demand assistance, leveraging AI for enhanced capabilities.
Benefits:
Permanent Work From Home
Focus on mental health
Monthly Town Hall
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Operations Project Manager
Magic provides dedicated virtual assistants and 24/7 on-demand assistance, leveraging AI for enhanced capabilities.
Benefits:
Permanent Work From Home
Focus on mental health
Monthly Town Hall
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Pod Lead
Magic provides dedicated virtual assistants and 24/7 on-demand assistance, leveraging AI for enhanced capabilities.
Benefits:
Permanent Work From Home
Focus on mental health
Monthly Town Hall
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VP AI Audiobooks
AI-powered software for media companies to grow audience and revenue.
Benefits:
Competitive salary
Health and dental insurance
Team member referral bonuses
Merit based salary increases and bonuses
Career advancement opportunities
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VP, Content Intelligence
AI-powered software for media companies to grow audience and revenue.
Benefits:
Competitive salary
Health and dental insurance
Team member referral bonuses
Merit based salary increases and bonuses
Career advancement opportunities
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Production Executive
vMeasure is a cloud-based AI-powered dimensioning system for accurate parcel and pallet measurements, integrating with major shipping software. It offers high accuracy, 24/7 support, and a subscription model.
Education Requirements:
Diploma in EEE, ECE or ITI in Technical field or equivalent field
Experience Requirements:
Freshers
Responsibilities:
Excellent problem-solving skills
Good communication in Hindi
Able to work on rotational shifts
Directing production operations
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Technical customer Support executive
vMeasure is a cloud-based AI-powered dimensioning system for accurate parcel and pallet measurements, integrating with major shipping software. It offers high accuracy, 24/7 support, and a subscription model.
Education Requirements:
Diploma/B.E/B.Tech: EEE, ECE, CS, IT
B.Sc/BCA/M.Sc/MCA: Computer science or equivalent field
Experience Requirements:
0-3 years
Responsibilities:
Handle customer calls and support chat
Good communication – English, and Hindi
Should be able to work on both Indian and Western time
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Head of Customer Success
Auralis AI is a conversational AI solution for customer support, sales, and e-commerce, aiming to reduce costs and improve customer satisfaction through automation and integration.
Education Requirements:
Bachelor’s degree in Business, Marketing, or a related field; MBA preferred
Experience Requirements:
7+ years of experience in customer success, account management, or a related field within the SaaS industry
Other Requirements:
Proven track record of leading a customer success team
Strong understanding of AI and SaaS product ecosystems
Excellent communication and interpersonal skills
Analytical mindset
Responsibilities:
Develop and execute a customer success strategy
Lead, mentor, and grow the Customer Success team
Foster strong relationships with customers
Implement best practices for customer onboarding
Monitor customer health metrics
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Administrative Manager
Auralis AI is a conversational AI solution for customer support, sales, and e-commerce, aiming to reduce costs and improve customer satisfaction through automation and integration.
Education Requirements:
Bachelor’s degree in Business Administration, Management, or a related field
Experience Requirements:
5+ years of experience in administrative management
Other Requirements:
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency with office management software and tools
Experience in a tech or AI company (a plus)
Responsibilities:
Oversee and manage the day-to-day administrative operations
Organize office procedures
Manage administrative staff
Ensure efficient and effective administrative support
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