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Membership.io

Customer Success Manager (Pipeline Position for Future Opportunities)

Membership platform with AI-powered search, community features, and personalized content delivery. Ideal for creators, coaches, and businesses.

operationshybridBrantford, CA
$50,000 - $60,000
full-time

Benefits:

  • Flexible, Hybrid Workplace: Enjoy the autonomy to choose between working remotely or in the office, with the flexibility to create a work environment that suits your needs. Flexible Vacation: Start with 3 weeks of vacation in your first year, and enjoy unlimited vacation starting your second year. Personal Days: Unlimited personal days for planned time off (booked in advance). Flex Days: 10 flex days for last-minute personal or sick days, giving you added flexibility when unexpected events arise. Comprehensive Health Benefits: Full coverage for dental, vision, prescription medication, alternative health therapies, and life insurance (after 3 months). Professional Growth: Access to leadership training and role-specific development opportunities for continuous learning. Company Phone Plan: Optional company phone plan available after 3 months. Team Retreats & Celebrations: Join us for company retreats, live events, and celebrations throughout the year. Retirement Savings: RRSP contribution plan with employer matching (optional after 3 months).

Other Requirements:

  • To maintain SOC2 compliance, Employment is contingent on passing a background check.

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Cleo

Chief of Staff

Cleo is an AI money pro designed to simplify your finances. It offers budgeting, saving, credit building, and cash advance features, using AI to provide personalized advice and support.

operationshybridLondonfull-time

Benefits:

  • A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles

  • Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures

  • A clear progression plan.

  • Flexibility

  • Work where you work best.

Experience Requirements:

  • 6+ years of proven experience executing and leading in fast-changing, high-growth organisations (ideally in tech).

Responsibilities:

  • Work with leaders across Cleo globally to prioritise, align and deliver communications about our most important strategic initiatives to ensure Cleople are informed, engaged, and inspired.

  • Collaborate closely with senior leadership with divergent perspectives to discuss key issues and work behind the scenes to resolve disagreements, influence outcomes, and enable leader success.

  • Partner with teams developing and executing the company’s strategic vision, helping them translate it into comprehensive communications plans.

  • Take major initiatives off the Founder’s plate and lead them cross-functionally end-to-end.

  • Bring the leadership team together and run team meetings in lieu of the CEO (prepare the agenda, take notes, assign action items, follow up, and hold owners accountable for rolling out key initiatives and decisions).

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Cleo

Founders Associate

Cleo is an AI money pro designed to simplify your finances. It offers budgeting, saving, credit building, and cash advance features, using AI to provide personalized advice and support.

operationshybridLondonfull-time

Benefits:

  • A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles

  • Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures

  • A clear progression plan.

  • Flexibility

  • Work where you work best.

Experience Requirements:

  • 2+ years in a top-tier investment bank (e.g., J.P. Morgan, Goldman Sachs, Morgan Stanley), leading consultancy (e.g., McKinsey, Bain, BCG), or a high-growth startup in a strategy or operations role.

Responsibilities:

  • Identify and lead high-impact initiatives across Cleo, solving critical challenges and driving large-scale change.

  • Dive into departments and processes that need improvement, quickly identifying pain points and executing solutions.

  • Track, monitor, and improve department-level performance metrics to drive efficiency and accountability.

  • Collaborate with product, business development, and operations teams to align priorities and execute complex initiatives.

  • Build scalable frameworks and models to support Cleo’s rapid growth globally.

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MindBridge AI

Office Manager / Executive Support

MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.

operationsonsiteOttawa, CAfull-time

Benefits:

  • Competitive Compensation and Equity

  • Flexible Work – Hybrid or Remote

  • Comprehensive health benefits and wellness programs

  • Professional development opportunities

  • Flexible Time Off

Experience Requirements:

  • 5+ years of experience in office management, executive assistance, or administrative roles.

Responsibilities:

  • Oversee the daily operations of the office, ensuring a well-organized, efficient, and productive workspace.

  • Serve as the main point of contact for vendors, suppliers, and building management.

  • Maintain office supplies, equipment, and inventory, ensuring everything is well-stocked and operational.

  • Manage office layout, seating arrangements, and space planning to optimize workflow and collaboration.

  • Ensure the office is clean, functional and organized at the beginning of each workday.

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MindBridge AI

Implementation Advisor - UK & Europe

MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.

operationsremoteGBfull-time

Benefits:

  • Competitive Compensation and Equity

  • Flexible Work – Hybrid or Remote

  • Comprehensive health benefits and wellness programs

  • Professional development opportunities

  • Flexible Time Off

Education Requirements:

  • University degree in Commerce or Administration or other relevant discipline is required (strong preference for accounting or finance major)

Experience Requirements:

  • 5+ years in financial or accounting role within a firm or organization

  • 5+ years in consulting or professional services position either within a professional services firm or within an organization

Other Requirements:

  • Fulfill requirements necessary to obtain and clear a full background check.

Responsibilities:

  • Work directly with MindBridge customers to implement MindBridge products into their business functions

  • Guide client through their onboarding journey, from kick-off to hand-off to Customer Success

  • Understand customer objectives and scope onboarding project to meet those initial customer objectives

  • Translate technical perspectives to business users to enable effective communication between the team members and the stakeholders

  • Facilitate in-person and virtual workshops to achieve key milestones along the onboarding journey

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MindBridge AI

Implementation Advisor - Canada

MindBridge AI uses AI to reveal risk and anomalies across all your financial and operational data ledgers for continuous autonomous effective controls, and enhanced audit and finance protection at unprecedented scale.

operationsremoteCAfull-time

Benefits:

  • Competitive Compensation and Equity

  • Flexible Work – Hybrid or Remote

  • Comprehensive health benefits and wellness programs

  • Professional development opportunities

  • Flexible Time Off

Education Requirements:

  • University degree in Commerce or Administration or other relevant discipline is required (strong preference for accounting or finance major)

Experience Requirements:

  • 5+ years in financial or accounting role within a firm or organization

  • 5+ years in consulting or professional services position either within a professional services firm or within an organization

Other Requirements:

  • Fulfill requirements necessary to obtain and clear a full background check.

Responsibilities:

  • Work directly with MindBridge customers to implement MindBridge products into their business functions

  • Guide client through their onboarding journey, from kick-off to hand-off to Customer Success

  • Understand customer objectives and scope onboarding project to meet those initial customer objectives

  • Translate technical perspectives to business users to enable effective communication between the team members and the stakeholders

  • Facilitate in-person and virtual workshops to achieve key milestones along the onboarding journey

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Allie

Procurement Specialist

AI-powered software for manufacturing that predicts downtime, improves OEE, and provides real-time factory insights.

operationsonsitefull-time

Responsibilities:

  • Create, lead and manage supplier relationships to build strong sourcing partnerships.

  • Negotiate contracts and terms with suppliers to achieve favorable pricing and terms.

  • Execute all purchasing payments related to Hardware, Services and Travels necessary for product deployment, ensuring timely delivery.

  • Evaluate and select new suppliers to expand vendor network.

  • Update and monitor Hardware & Equipment inventories to optimize purchases.

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Pickaxe

Digital Transformation Program Manager

Data analytics platform offering powerful query, visualization, and analysis tools, along with automated insights and predictions for marketing and product teams.

operationsremotefull-time

Experience Requirements:

  • Proven track record of successfully delivering complex projects

  • Experience in leading cross-functional project teams

Other Requirements:

  • Sense of humor

  • Experience with projects that didn’t succeed

  • Excellent project management skills

  • Strong communication and interpersonal skills

  • Strong problem-solving and analytical skills

  • Experience working with data

  • Experience with agile methodologies and tools

  • PMP or other project management certification

Responsibilities:

  • Lead and manage client-facing initiatives to ensure delivery on scope, time, budget, and quality

  • Manage client cross-functional teams, third-party vendors, and Pickaxe internal teams

  • Collaborate with sponsors and stakeholders to define project scope, objectives, and deliverables

  • Define and manage project timelines, budgets, resources, and risks

  • Develop and maintain project documentation

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Hyro

Implementation Project Manager (NYC)

Hyro offers AI-powered solutions for healthcare, automating tasks, improving efficiency, and providing better patient support. Integrations with major systems are available.

operationshybridNew York City, US
70,000 - 120,000
full-time

Benefits:

  • Hybrid work culture

  • Top talent and growth

  • Unlimited vacation days

  • Equity and stock

  • Innovation galore

Experience Requirements:

  • 3+ years experience as a Project Manager

  • Strong understanding of project management methodologies, tools (e.g., Jira, Asana, Notion), and best practices

  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels

  • Proven ability to manage multiple projects simultaneously, with a keen attention to detail

Other Requirements:

  • Experience managing external projects with enterprise clients

  • Experience with SaaS offerings

  • Experience in a healthtech company - big advantage

  • Experience with ML / AI / NLU technologies and products - big advantage

Responsibilities:

  • Develop comprehensive project plans, including timelines, milestones, and resource allocation

  • Coordinate internal resources and third parties/vendors for the execution of projects

  • Act as the primary point of contact for enterprise clients, ensuring their needs and expectations are met throughout the project lifecycle

  • Conduct regular status meetings with clients and stakeholders to communicate project progress and address any issues

  • Monitor and identify potential project risks and develop mitigation strategies

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Hyro

Solution Architect (NYC)

Hyro offers AI-powered solutions for healthcare, automating tasks, improving efficiency, and providing better patient support. Integrations with major systems are available.

operationshybridNew York City, US
130,000 - 160,000
full-time

Benefits:

  • Hybrid work culture

  • Top talent and growth

  • Unlimited vacation days

  • Equity and stock

  • Innovation galore

Education Requirements:

  • BSc in Computer Science or equivalent

Experience Requirements:

  • 3+ years experience as a Solution Architect of a technical product or other relevant customer-facing technical positions

  • Experience in managing deployments, providing technical support, and troubleshooting

  • Strong understanding of all aspects of the product and software development lifecycle

  • Ability to make trade-offs between long-term vision & strategy and short-term needs

Other Requirements:

  • Exceptional multi-tasker with great communication skills

  • Be proactive in addressing and foreseeing issues that may come up during the deployment cycles

  • Experience in a healthtech company - big advantage

  • Experience with ML / AI / NLU technologies and products - big advantage

Responsibilities:

  • Immerse yourself in Conversational AI and Natural Language Understanding (NLU) technologies and innovations, and work closely with the R&D department to keep improving our state-of-the-art solution

  • Manage deployments of Hyro’s conversational AI products

  • Project confidence as a trusted advisor for customers as well as internal stakeholders such as Engineering, Product Management, Customer Success, Sales, and more

  • Designing, modifying, and testing Hyro’s products on customer's environment and troubleshooting should we encounter issues

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Magic

Client Relations Manager

Magic provides dedicated virtual assistants and 24/7 on-demand assistance, leveraging AI for enhanced capabilities.

operationsremotefull-time

Benefits:

  • Permanent Work From Home

  • Focus on mental health

  • Monthly Town Hall

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Magic

Workforce Coordinator

Magic provides dedicated virtual assistants and 24/7 on-demand assistance, leveraging AI for enhanced capabilities.

operationsremotefull-time

Benefits:

  • Permanent Work From Home

  • Focus on mental health

  • Monthly Town Hall

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Magic

Operations Project Manager

Magic provides dedicated virtual assistants and 24/7 on-demand assistance, leveraging AI for enhanced capabilities.

operationsremotefull-time

Benefits:

  • Permanent Work From Home

  • Focus on mental health

  • Monthly Town Hall

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Magic

Pod Lead

Magic provides dedicated virtual assistants and 24/7 on-demand assistance, leveraging AI for enhanced capabilities.

operationsremotefull-time

Benefits:

  • Permanent Work From Home

  • Focus on mental health

  • Monthly Town Hall

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Futuri Media

VP AI Audiobooks

AI-powered software for media companies to grow audience and revenue.

operationsremoteUSfull-time

Benefits:

  • Competitive salary

  • Health and dental insurance

  • Team member referral bonuses

  • Merit based salary increases and bonuses

  • Career advancement opportunities

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Futuri Media

VP, Content Intelligence

AI-powered software for media companies to grow audience and revenue.

operationsremoteUSfull-time

Benefits:

  • Competitive salary

  • Health and dental insurance

  • Team member referral bonuses

  • Merit based salary increases and bonuses

  • Career advancement opportunities

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vMeasure

Production Executive

vMeasure is a cloud-based AI-powered dimensioning system for accurate parcel and pallet measurements, integrating with major shipping software. It offers high accuracy, 24/7 support, and a subscription model.

operationsonsiteChennai, INfull-time

Education Requirements:

  • Diploma in EEE, ECE or ITI in Technical field or equivalent field

Experience Requirements:

  • Freshers

Responsibilities:

  • Excellent problem-solving skills

  • Good communication in Hindi

  • Able to work on rotational shifts

  • Directing production operations

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vMeasure

Technical customer Support executive

vMeasure is a cloud-based AI-powered dimensioning system for accurate parcel and pallet measurements, integrating with major shipping software. It offers high accuracy, 24/7 support, and a subscription model.

operationsonsiteChennai, INfull-time

Education Requirements:

  • Diploma/B.E/B.Tech: EEE, ECE, CS, IT

  • B.Sc/BCA/M.Sc/MCA: Computer science or equivalent field

Experience Requirements:

  • 0-3 years

Responsibilities:

  • Handle customer calls and support chat

  • Good communication – English, and Hindi

  • Should be able to work on both Indian and Western time

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Auralis AI

Head of Customer Success

Auralis AI is a conversational AI solution for customer support, sales, and e-commerce, aiming to reduce costs and improve customer satisfaction through automation and integration.

operationsremoteUSEU
18,000 Per annum - 36,000 Per annum
full-time

Education Requirements:

  • Bachelor’s degree in Business, Marketing, or a related field; MBA preferred

Experience Requirements:

  • 7+ years of experience in customer success, account management, or a related field within the SaaS industry

Other Requirements:

  • Proven track record of leading a customer success team

  • Strong understanding of AI and SaaS product ecosystems

  • Excellent communication and interpersonal skills

  • Analytical mindset

Responsibilities:

  • Develop and execute a customer success strategy

  • Lead, mentor, and grow the Customer Success team

  • Foster strong relationships with customers

  • Implement best practices for customer onboarding

  • Monitor customer health metrics

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Auralis AI

Administrative Manager

Auralis AI is a conversational AI solution for customer support, sales, and e-commerce, aiming to reduce costs and improve customer satisfaction through automation and integration.

operationsremote
6,000 Per annum - 12,000 Per annum
full-time

Education Requirements:

  • Bachelor’s degree in Business Administration, Management, or a related field

Experience Requirements:

  • 5+ years of experience in administrative management

Other Requirements:

  • Strong organizational and multitasking skills

  • Excellent communication and interpersonal abilities

  • Proficiency with office management software and tools

  • Experience in a tech or AI company (a plus)

Responsibilities:

  • Oversee and manage the day-to-day administrative operations

  • Organize office procedures

  • Manage administrative staff

  • Ensure efficient and effective administrative support

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