Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Education Requirements:

• A bachelor’s degree in business administration, management, or a related field is preferred

Experience Requirements:

• 3 years of experience in a similar role, preferably in and fast-paced tech environment

Other Requirements:

• Fluent in English and French (both written and spoken)

• Modern SaaS collaboration tools like Notion, Calendly, Slack or Discord

• Understanding of general business metrics, how SaaS businesses work, and having an analytical mindset

• Strong ability to multitask and prioritize tasks effectively

• Adaptability and ability to handle unexpected situations

Responsibilities:

• Oversee the CEO’s calendar and emails, coordinate meetings, and arrange travel plans

• Monitor and manage the CEO’s professional communication channels, including LinkedIn, with an appropriate tone

• Prepare reports, presentations, and documentation as required

• Act as the first point of contact between the CEO and internal/external stakeholders

• Handle confidential information with perfect discretion

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Experience Requirements:

• Minimum of 2 years of experience in a customer-facing role, ideally in the SaaS industry

Other Requirements:

• Fluent in English (Levels: C1 or C2). Other languages are a strong plus (preferably French)

• Well-organized and self-disciplined to be able to work in a fully-remote environment

• Take ownership of your tasks, driving them forward with autonomy and determination

• Problem solver by nature and love to understand how things work

• Excel in communicating complex solutions in simple terms, adapting your message to suit any audience

Responsibilities:

• Become an expert on the PhantomBuster platform, mastering the main features and finer details of how the product works

• Investigate, problem solve, respond to, or escalate advanced and complex tickets (using Zendesk) received from our users or escalated by our Level 1 team

• Label, collect, and share user feedback with our Product team to drive the product roadmap

• Create and update processes and maintain our internal knowledge base

• Have the opportunity to work on CX (Customer Experience) initiatives and projects aimed at improving our way of working, knowledge, and tools, as well as cross-team projects with Product and Marketing

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• Proven experience in Human Capital Management (HCM) or HRIS/ HR systems

Other Requirements:

• Energised by challenging, evolving work environments and excels at untangling complexities

• Expertise in data analysis and manipulation within Microsoft Excel

• Hands-on experience with APIs, including integration and troubleshooting

• Exceptional communication and interpersonal abilities for engaging with clients

• Familiarity with diverse project management methodologies

Responsibilities:

• Define Project Scope: Set clear project objectives, evaluate client needs, and develop comprehensive project plans.

• Empower Clients Through Training: Facilitate engaging training sessions, share valuable resources, and provide continuous support.

• Create Tailored Solutions: Personalise Humanforce's HR platform to align with client-specific requirements.

• Conduct Rigorous Testing: Validate functionality and ensure seamless integration through thorough testing processes.

• System Integration Collaboration: Partner with IT teams to seamlessly integrate Humanforce with client systems.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• Proven experience in a Customer Success, Account Management, or Strategic Customer role.

• Demonstrated success in managing strategic or enterprise-level accounts in a B2B environment.

• Strong commercial acumen with experience supporting or leading pre-sales conversations.

• Ability to identify signs of churn and proactively intervene.

• Experience running or participating in customer and internal business reviews.

Other Requirements:

• Excellent communication and relationship-building skills; able to influence at all levels

• Comfortable operating in ambiguity; solutions-focused with a ‘roll up your sleeves’ mentality

• Strong understanding of customer personas and industry-specific nuances is a plus

Responsibilities:

• Own and manage a portfolio of strategic accounts across our customer verticals in the UK, acting as the voice of the customer on the ground, gathering insights, surfacing risks, and driving retention strategies.

• Lead Quarterly Business Reviews (QBRs) and UK-specific business reviews alongside senior leaders.

• Partner with Sales to support pre-sales activity, onboarding, and service scoping.

• Collaborate with UK-based partners and drive localised strategies aligned with market needs.

• Identify and support expansion and renewal opportunities within the customer base.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Bachelor's degree in a relevant field (or equivalent experience)

Experience Requirements:

• Proven experience in Workforce Management (WFM), Payroll, or Human Capital Management (HCM) systems

Other Requirements:

• Energised by challenging, evolving work environments and excels at untangling complexities

• Advanced expertise in data analysis and manipulation within Microsoft Excel

• Hands-on experience with APIs, including integration and troubleshooting

• Exceptional communication and interpersonal abilities for engaging with clients

• Familiarity with diverse project management methodologies

Responsibilities:

• Define Project Scope: Set clear project objectives, evaluate client needs, and develop comprehensive project plans.

• Empower Clients Through Training: Facilitate engaging training sessions, share valuable resources, and provide continuous support.

• Create Tailored Solutions: Personalise Humanforce's WFM platform to align with client-specific requirements.

• Conduct Rigorous Testing: Validate functionality and ensure seamless integration through thorough testing processes.

• System Integration Collaboration: Partner with IT teams to seamlessly integrate Humanforce with client systems.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Certification of PRINCE2 or other relevant project management certifications (PMP or Agile desirable)

Experience Requirements:

• Demonstrated expertise in managing multiple software implementation projects simultaneously.

• Strong grasp of software project management principles and methodologies.

Other Requirements:

• Exceptional communication, presentation, and customer engagement skills

• Ability to work independently while maintaining a keen eye for detail and employing critical thinking

• Robust organisational and time management capabilities

• Effective problem-solving skills, with the ability to make informed decisions in a fast-paced, dynamic environment

• Proven track record in researching information effectively and applying it to practical challenges

Responsibilities:

• Project Delivery: Ensure our projects reach completion on schedule and within budget, guiding the journey from the exciting kick-off to the triumphant go-live moment.

• Customer and Stakeholder Engagement: Maintain regular communication with our customers, managing their expectations and ensuring satisfaction.

• Resource and Team Management: Partner with internal colleagues to effectively allocate resources, ensuring successful project execution and any necessary customisations.

• Process Improvement and Quality Assurance: Lead efforts to refine processes for enhanced project outcomes, focusing on key performance indicators like timelines, utilisation rates, and customer feedback.

• Risk Management and Compliance: Proactively identify and manage potential project risks, ensuring compliance with regulations and internal procedures while escalating significant risks as necessary.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Bachelor’s degree in Business, Technology, or a related field (or equivalent experience)

Experience Requirements:

• 1–3 years of experience in any of the following areas: onboarding, business analysis, project coordination, consulting, or system administration

• Exposure to SaaS platforms or enterprise systems (e.g., CRM, Payroll, HCM) preferred

Other Requirements:

• Familiarity with workflows, business process mapping, and data handling

• Strong analytical and problem-solving skills

• Comfortable working with data and understanding system integrations at a high level

• Self-starter with the ability to juggle priorities in a dynamic environment

• Strong communication skills and a team-first mindset

Responsibilities:

• Execute system configuration tasks according to the design provided by senior consultants.

• Participate in internal reviews of implementation scope and requirements.

• Conduct unit testing and support defect resolution during the UAT cycle.

• Maintain accurate documentation of configurations and changes.

• Support User Acceptance Testing (UAT) by troubleshooting issues, correcting configurations, and revalidating outcomes.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• 5+ years’ experience in SaaS-based customer support, with 2+ years in a leadership role

• Proven experience in managing a high-volume, multi-tiered, multi-location technical support team

• Deep knowledge of Humanforce (or similar WFM/HRIS platforms) including Awards and compliance-related modules

• Experience driving SLA performance, CSAT improvement, and operational maturity

• Skilled in team coaching, performance management, and building team culture

Other Requirements:

• Strong stakeholder management and ability to influence cross-functional outcomes

• Familiarity with support tooling (Zendesk, Jira, dashboards) and reporting systems

Responsibilities:

• Lead, coach and manage a team of Support Specialists, Senior Support Specialists, Customer Leads and Technical Leads.

• Conduct regular 1:1s, performance reviews and career development conversations.

• Oversee support ticket management to ensure SLA adherence, quality, and efficiency.

• Monitor key performance indicators (e.g. time to resolution, CSAT, backlog).

• Act as a key escalation point for high-impact or sensitive customer issues.

Benefits:

• Opportunities for career advancement and skill development

• Flexible work schedule with the freedom to work remotely from any location

• A healthy work-life balance supported by generous vacation and sick leave policies

• Comprehensive medical insurance and other benefits

• Make a significant contribution to an open-source project that enjoys a vibrant community and extensive user base

Experience Requirements:

• 3+ years of experience in executive assistance, operations, or administrative roles

Other Requirements:

• Fluent English (C1 or higher)

• Strong organizational, research, and analytical skills

• Excellent communication and problem-solving abilities

• Ability to multitask and prioritize tasks effectively

• High proficiency with MS Office, Excel and project management tools

Responsibilities:

• Conduct research and prepare analytical reports for decision-making

• Handle business correspondence and communication with clients, partners, and investors

• Organize and coordinate meetings, trips, events, and ensure smooth daily operations

• Book hotels, flights, and support full travel planning for business trips

• Manage payments, track invoices, attach receipts to transactions, and support payroll preparation

Benefits:

• Flexible Time Off Policy

• Remote First Team

• Flexible Hours

• Work From Anywhere Program

• Health Insurance

Experience Requirements:

• 3-5 years experience in a customer facing role

• Fluent in both written and oral English

• Background in digital marketing, or foundational knowledge of it

• Experience with reporting tools and CRM best practices

Other Requirements:

• Customer Orientation

• Self-motivation

• Time and Resource Management

• Communication

• Accountability

Responsibilities:

• Developing a trusted adviser relationship with Unbounce customers using Zoom and email as the primary contact sources

• Consistently engaging customers in your book of business through frequent check ins and Business Reviews

• Providing timely recommendations and educating Unbounce customers based on their business goals and utilization insights

• Helping identify "at-risk" accounts and developing re-engagement strategies

• Helping identify and drive customer expansion and renewals

Benefits:

• Flexible Time Off Policy

• Remote First Team

• Flexible Hours

• Work From Anywhere Program

• Health Insurance

Experience Requirements:

• Minimum 3 years experience in a customer-facing role in SAAS

• Fluent in both written and oral English

• Background in digital marketing, or foundational knowledge of it

• Experience using CRM tools a bonus

Other Requirements:

• Customer Orientation

• Self-motivation

• Time and Resource Management

• Communication

• Accountability

Responsibilities:

• Developing a trusted adviser relationship with Insightly customers using Zoom and email as the primary contact sources

• Consistently engaging customers in your book of business through frequent check ins and Business Reviews

• Providing timely recommendations and educating Insightly customers based on their business goals and utilization insights

• Helping identify "at-risk" accounts and developing re-engagement strategies

• Helping identify and drive customer expansion and renewals

Education Requirements:

• Technical Diploma or Bachelor’s degree in Civil, MEP, HVAC or related trades

Experience Requirements:

• Minimum of 2-3 years of local experience overseeing office facilities maintenance and coordinating with external contractors, preferably in a multicultural office environment

Other Requirements:

• Fluency in Arabic and English

• Excellent communication and interpersonal skills

• Working knowledge of inspection and approval processes for commercial office facilities (requirements from Civil Defence, Municipality, etc.)

• Extensive experience with MS Office Suite and similar platforms

• Certifications (Preferred): First aid/fire warden certification, other facilities management certifications (FMP, IWFM) are a plus but not mandatory

Responsibilities:

• Responsible for ensuring timely preventive and reactive maintenance (Hard FM including MEP, HVAC, F&FE, FAS, and FF), through third party vendors

• Oversee on-site contractors and manage vendors for the above services

• Coordinate fit-out projects with landlords, contractors, and sub-contractors

• Manage office relocations and internal moves

• Act as the Site Health, Safety, and Environment (HSE) Coordinator

Education Requirements:

• Diploma or Bachelor’s degree in Hospitality, Communications, Business, or related filed

Experience Requirements:

• Minimum of 1-2 years of experience managing a busy reception in a multicultural environment, hotel or business centre

Other Requirements:

• Fluency in Arabic and English

• Experience with MS Office Suite and similar platforms

• Excellent verbal and written communication skills

• High level of professionalism, discretion, and attention to detail

• Good organizational and multitasking skills in a fast-paced environment

Responsibilities:

• Screen visitors, manage deliveries and ensure smooth access to the office

• Handle workplace requests efficiently using Slack/ ticketing solution

• Collaborate with the Workplace Team to resolve all requests and tickets promptly

• Provide backup support to other team members as needed

• Perform additional ad hoc administrative tasks as required by the business

Benefits:

• You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space

• You will be given a lot of responsibility and trust

• The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best

• You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI

• We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves

Experience Requirements:

• 5+ years experience in enterprise software implementations (AML/Fraud)

• Strong understanding of financial crime systems (TM, Sanctions, KYC/CDD, fraud)

• Proven ability to manage complex client projects and cross-functional teams

• Familiarity with integration approaches (APIs, data pipelines, cloud deployments)

• Excellent communication and stakeholder management skills

Responsibilities:

• Lead AML/Fraud software implementations from onboarding to go-live and post go-live

• Be the primary client contact, managing stakeholders across compliance, IT, and business teams

• Create project plans, timelines, and governance reporting to ensure successful delivery

• Align business objectives with technical configurations and integrations

• Manage risks, change requests, and client expectations effectively

Benefits:

• paid time off

• remote and flex working hours

• additional perks

Experience Requirements:

• Prior experience in customer support or help desk roles is a plus.

• Experience with tools like Zendesk is a plus.

Other Requirements:

• Excellent written communication skills in English.

• Strong attention to detail and a high level of accuracy in all tasks.

• Ability to learn and understand software applications quickly.

• Problem-solving mindset and a customer-first attitude.

Responsibilities:

• Deliver empathetic, user-first support, maintaining professionalism and technical accuracy.

• Understand and troubleshoot customer issues, providing clear and concise solutions.

• Learn how our software works in detail in order to accurately resolve user questions.

• Document common issues and resolutions to improve our internal knowledge base.

• Escalate complex technical issues to the appropriate teams when needed.

Benefits:

• You'll receive a medical allowance to support your health and wellness needs.

• Flexible working environment and working hours that fit your lifestyle.

• Highly competitive compensation package.

• Virtual events like talent shows, Among Us nights, and online game sessions.

• You will grow more here than you would anywhere else, that is a promise.

Experience Requirements:

• 2+ years of experience in a Customer Support role, preferably in a SaaS or IT company

Other Requirements:

• Resume MUST be in English

• Excellent communication skills in English as well as listening skills and the proven ability to understand customer inquiries

• Ability to speak English and Spanish fluently is a Must

• Ability to clearly explain complex ideas verbally and in writing

• Ability to dig deeper to uncover customer’s true objectives

• High level of empathy – it’s important for our Customer Support Associate to be a good person to peers and customers

• Proactive individuals who take initiative and actively seek out opportunities to contribute and make a positive impact

• Exceptional ability to follow established processes and procedures with precision, ensuring adherence to guidelines

• Excellent organization and time management skills

• Teamwork mentality and willingness to assist wherever needed

• Requires minimal supervision

• Experience with video calls, voice calls, and live chat support

Responsibilities:

• Deliver high quality support and operate as a safety net to customers of our SaaS product

• Communicate and respond to varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries

• Resolve customer inquiries in a timely manner using full understanding of the product functions, features and customer environment

• Monitor common customer questions/concerns and partner with cross-functional teams to suggest solutions

• Empower customers to self-serve and help users navigate our on-demand success resources

Education Requirements:

• MBA degree preferred

Experience Requirements:

• 5+ years of explicit experience in Operations within a related industry in either logistics, trucking, AV, warehouse, automotive

• 2+ years of program management experience, leading projects across various functional groups

• 2+ years of additional work experience (if no MBA)

Other Requirements:

• Experience with broad variety of business and operations data to support strategic decision making

• Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives

• Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture

Responsibilities:

• Strategically oversee and execute any customer engagement with ISEE vehicles and staff operating at a customer site (Demo, Pilot, POCs, launches)

• Structure schedules and milestones for the onsite team and communicate updates for internal stakeholders and the leadership team

• Coordinate the day-to-day activities onsite, leading standups as necessary

• Help with relationship expansion strategies and initiatives with customers to help drive product and customer-focused strategies

• Work closely with Testing, Product and Engineering teams to ensure execution of any internal operations and vehicle compliance, including insurance, registrations, special reporting, etc.

Experience Requirements:

• 2+ years of technician experience in vehicle repair and maintenance

• Experience with diesel and tractor hydraulic systems is a plus

• 2+ years experience with robot assembly, testing, and troubleshooting

• Experience assembling electronic/mechanical assemblies

• Light machine shop experience is beneficial

Other Requirements:

• Knowledge of basic electrical theory

• Excellent written and verbal communication

• Ability to use a computer and follow build assembly instructions

• Proven interest and technical capability to work with modern automotive systems

• Detail oriented mindset with a focus on safety and procedure

Responsibilities:

• Assemble and install ISEE electromechanical systems and components

• Configure, commission, and troubleshoot new hardware and vehicle builds

• Assemble and install wiring harnesses

• Document issues and provide feedback to engineering and leadership

• Configure electronic modules and flash software

Benefits:

• Comprehensive compensation package with stock options to become a co-owner of EthonAI

• On-site work is important, with significant scope for flexible schedules and partially remote work

• A CHF 2’000 yearly bonus when you take two consecutive weeks of vacation

• Flexible parental leave

• Support for continued learning, such as online courses and conferences

Experience Requirements:

• 5-7 years in a tech firm (e.g., Palantir), top-tier consultancy, or digital transformation role in a manufacturing company, with a proven track record of leading complex projects

• Demonstrated ability to lead cross-functional teams and manage stakeholder relationships at all organizational levels

• Strong problem-solving skills with the ability to analyze complex data and drive actionable insights

• Willingness to travel internationally for customer engagements and on-site deployments (25 - 75%)

• Deep understanding of manufacturing processes and challenges, with the ability to translate operational needs into technical solutions are a strong plus

Other Requirements:

• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences

• Fluency in German is a strong plus

Responsibilities:

• Collaborate with senior stakeholders to identify operational challenges and align EthonAI's solutions with their strategic objectives

• Oversee the end-to-end deployment of EthonAI's MAS, ensuring seamless integration with customers' existing systems and processes

• Lead multidisciplinary teams to tailor solutions that meet specific customer needs

• Conduct on-site visits to manufacturing facilities to gather insights, validate requirements, and ensure effective solution implementation

• Develop and execute strategies to facilitate organizational change, ensuring successful adoption and long-term utilization of EthonAI's tools

Benefits:

• Stock options and huge growth potential

• Strong startup (and fun) culture

• Medical, Dental, and Vision coverage

• Flexible vacation and sick leave practices

• Paid parental leave

Experience Requirements:

• 4+ years of experience in robotics, industrial automation, or mechatronics-related troubleshooting and debugging

• Familiarity with Git, ROS, YAML, Python, and Linux-based systems

• Experience with network configuration, system administration, and SQL databases

• Ability to read and interpret mechanical drawings, block diagrams, and circuit schematics

• Proficiency in Google Workspace, especially Google Sheets, for tracking deployments and analyzing performance data

Other Requirements:

• Excellent communication skills

• Strong problem-solving ability

• Safety-first mindset

• Attention to detail

• Technical proficiency – You’re comfortable using electrical and mechanical tools (e.g., digital multimeters, soldering tools, torque wrenches) and have a working knowledge of software tools (e.g., CLI, Linux, basic Bash scripting)

Responsibilities:

• Deploy and commission robotic systems at customer sites, ensuring smooth installations and successful integrations

• Provide onsite and remote support to optimize system performance and troubleshoot issues

• Train customer teams on robot operation, maintenance, and troubleshooting best practices

• Diagnose and repair robotic systems, working closely with engineering teams to implement solutions

• Conduct preventative maintenance to ensure fleet reliability and minimize downtime