Benefits:

• Medical, dental, and vision insurance

• 401(k) retirement plan with employer match

• Paid parental leave

• Flexible PTO

• Mental health and wellness support

Other Requirements:

• Able to work from US office three days per week

Benefits:

• Medical, dental, and vision insurance

• 401(k) retirement plan with employer match

• Paid parental leave

• Flexible PTO

• Mental health and wellness support

Other Requirements:

• Able to work from US office three days per week

Benefits:

• Professional growth

• Personal development

• Supportive work environment

Other Requirements:

• Innovation

• Collaboration

• Relentless drive for excellence

Benefits:

• Initial training provided

• Accumulate flight hours as a Remote Pilot in Command

Education Requirements:

• High school or equivalent

Experience Requirements:

• Current FAA Part 107 Certificate

• Minimum of 50 logged flight hours (Preferred DJI M-Series, and Parrott Anafi)

• U.S. Citizen who can speak and write English proficiently

• Current State issued Driver’s License

• Successful completion of a CJIS background check

Other Requirements:

• Professionalism and reliability

• The potential for weekend and holiday work

• Comfortable working outdoors in all weather conditions 20-100 F degrees

• Able to lift 75 lbs

• Able to climb stairs without assistance while carrying cases

Responsibilities:

• Oversee the in-flight performance of drones to guarantee mission safety

• Sustain visual contact with the drone and monitor airspace during VLOS operations

• Ensure awareness of airspace regulations during BVLOS flights

• Maintain strong radio communication skills with the sUAS team and responders

• Conduct troubleshooting of aircraft and network systems to ensure Mission Readiness

Benefits:

• Comprehensive medical plans

• 100% employer paid dental and vision insurance premiums

• Automatic 401k employer contribution with vesting

• Paid vacation and personal time off

• 11 Paid holidays

Experience Requirements:

• 10+ years of experience; VP or Director level leading supply chain operations

• Deep, technical knowledge of the global electronic component market

• Proven track record of scaling hardware products from LRIP to high-volume

Other Requirements:

• Drone Industry Experience (UAS) or robotics industry

• Previous engineering/technical background

• An active security clearance

• Prior experience in a fast-paced, Series A or Series B startup environment

Responsibilities:

• Principal architect of Darkhive’s global supply network

• Support transition from prototyping to high-volume manufacturing

• Ensure security, compliance and quality across vendor relationships

• Build out and support a team of employees

Benefits:

• Flexible working hours

• MacBook provided

• 12 days full-pay sick leave

• Work From Anywhere Policy (WFA)

• Team building activities

Experience Requirements:

• Experience in customer relationship management and data analysis

• B2B SaaS marketing or sales experience preferred

Other Requirements:

• Stakeholder collaboration and communication skills

• Strong proposal and presentation abilities

• Basic graphic material production skills

• Familiar with Google Workspace, Notion, and Figma

Responsibilities:

• Build education and training processes for SCRM system adoption

• Develop digital marketing strategies based on client goals

• Analyze community management performance and data insights

• Drive customer retention and manage CSAT/NPS indicators

• Proactively provide solutions to foster client growth

Benefits:

• Global reach, local work

• Choose when you work

• Competitive rates & fast pay

• Consistent work, epic clients

• Priority booking

Experience Requirements:

• Proven experience shooting high-ticket corporate and B2B events

• Technical mastery of your gear (cinema-line cameras, wireless audio, lighting)

• Proven pros, not beginners building a reel

Other Requirements:

• Managing your own gear setup (cinema cameras, lighting, and pro audio)

• Impeccable time management and reliability

• Polished professionalism on set

• A calm, problem-solving mindset

Responsibilities:

• Acting as the on-set face of Fame Crew for global brands in your city

• Executing high-end corporate, event, and podcast shoots

• Managing your own gear setup

• Making C-suite executives and event managers feel totally at ease

• Uploading raw, pristine footage securely and on deadline

Benefits:

• Mission-Driven Impact

• Career Growth

• Human-Centric Culture

• Competitive Compensation

• Health & Financial Benefits

Education Requirements:

• BA/BS degree or relevant work experience

Experience Requirements:

• 7-10+ years demonstrated success in customer success role

• 2+ at a SaaS technology company

• Experience managing deal sizes ranging from $100k to $5M

• Strong communication, analytical, problem-solving and project management skills

• Experience using Salesforce, G-Suite, Microsoft products, Zoom

Other Requirements:

• Working knowledge of data/customer management tools like Coda and Looker is a plus

• Optimistic, problem-solving mindset

Responsibilities:

• Owns the most complex, high-revenue, or strategically critical accounts

• Leads renewal and expansion strategy with minimal oversight

• Drives executive alignment across large, multi-stakeholder customer organizations

• Anticipates and mitigates risk before it impacts retention or expansion

• Serves as a strategic thought partner to customers

Benefits:

• Mission-Driven Impact

• Career Growth

• Human-Centric Culture

• Competitive Compensation

• Health & Financial Benefits

Education Requirements:

• BA/BS degree or relevant work experience

Experience Requirements:

• 5+ years demonstrated success in customer success role

• 2+ at a SaaS technology company

• Experience managing deal sizes ranging from $100k to $5M

• Track record of building successful, long-term client relationships

• Experience using Salesforce, G-Suite, Microsoft products, Zoom

Other Requirements:

• Working knowledge of data/customer management tools like Coda and Looker is a plus

• Problem-solving mindset and entrepreneurial spirit

Responsibilities:

• Owns a defined portfolio of customers across the lifecycle, including renewals and expansion

• Forecasts renewals and expansion in partnership with Sales

• Manages timelines, risks, and customer readiness for launches and ongoing programs

• Leads executive-facing QBRs for assigned accounts

• Partners cross-functionally to deliver adoption, engagement, and value realization

Benefits:

• Mission-Driven Impact

• Career Growth

• Human-Centric Culture

• Competitive Compensation

• Health & Financial Benefits

Experience Requirements:

• Experience managing deal sizes ranging from $500k to $5M

• Track record of building successful, long-term client relationships

• History of organizational excellence

• Experienced in deploying complex company-wide client engagements across multiple countries

• Strong communication, analytical, problem-solving and project management skills

Other Requirements:

• Ability to confidently speak with CEOs, Owners & VPs

• Passion for topics relating to Thrive's mission

Responsibilities:

• Own a portfolio of 3 - 5 large enterprise customers

• Consult and guide customers to ensure solutions are optimized

• Partner closely with the sales team to close expansion opportunities and renewals

• Analyze customer data and seek opportunities to showcase value

• Represent the “voice of the customer” and share key insights

Benefits:

• Mission-Driven Impact

• Career Growth

• Human-Centric Culture

• Competitive Compensation

• Health & Financial Benefits

Experience Requirements:

• 5+ years of experience in program or project management

• Experience in client-facing, enterprise, or global partnership environments

• Demonstrated ability to manage complex, multi-stakeholder global programs

• Strong analytical and systems-thinking skills

• Exceptional written and verbal communication skills

Other Requirements:

• Familiarity with Microsoft ecosystem preferred

• Solutions-oriented problem solver comfortable navigating ambiguity

Responsibilities:

• Oversee day-to-day program delivery across regions for Microsoft

• Own the global program management cadence, including planning rhythms and calendars

• Lead and facilitate regular program management calls with Microsoft stakeholders

• Oversee the global events and communications engine for Microsoft’s Wellbeing Program

• Serve as the primary operational bridge between internal teams and regional coordinators

Benefits:

• vacation entitlement

• paid time off

• variable compensation

• commission compensation

Education Requirements:

• BS/MS in Computer Science or related field

Experience Requirements:

• 5+ years of hands-on software engineering, SRE, or cloud operations experience

Other Requirements:

• GCP or AWS certifications preferred

• Proficiency in scripting languages: Python, Bash, or PowerShell

• Expert-level experience with Ansible and Terraform

• Knowledge of Go is a strong plus

• Experience with virtualization technologies and enterprise storage

Responsibilities:

• Running and supporting applications on containerized infrastructure

• Planning, testing, and implementing monitoring, alerting, and observability

• Building automation and security solutions for CI/CD pipelines

• Operating and designing solutions across hyperscalers (GCP, AWS, Azure)

• Creating and maintaining standards, policies, and procedures

Benefits:

• Unlimited holidays

• Lepaya Fridays

• Flexible hours

• Work from anywhere for 8 weeks/year

• Access to Empowr

Experience Requirements:

• 5+ years in Internal IT Management or Operations

• Google Workspace (Admin Console) mastery

• Identity and Access Management implementation

• Cloud Infrastructure fundamentals (AWS)

• Experience with device management processes

Other Requirements:

• Strong communication, vendor management, and negotiation skills

• Track record of implementing IT security policies

Responsibilities:

• Own and optimize internal IT processes

• Act as the main contact for IT vendors

• Oversee core internal platforms

• Forecast and manage the internal IT budget

• Manage internal IT hardware and software services

Education Requirements:

• Technical Diploma or bachelor's degree in civil, MEP, HVAC or related trades

Experience Requirements:

• Minimum of 9-10 years of relevant experience overseeing office facilities maintenance

• Experience coordinating with external contractors

• Extensive experience with MS Office Suite

Other Requirements:

• Preferably a Saudi national

• Strong Arabic reading and speaking skills

• Working knowledge of inspection and approval processes (Civil Defence, Municipality)

• First aid/fire warden certification (Preferred)

• Facilities management certifications (FMP, IWFM) are a plus

Responsibilities:

• Own day-to-day workplace and facilities operations

• Plan and scale facilities operations in line with business growth

• Ensure high standards of building and workplace systems maintenance

• Lead preventive and reactive maintenance programs

• Manage on-site service providers and vendors

Benefits:

• Competitive compensation

• Top-tier health insurance

• Enabling culture

• Fun and dynamic workplace

• High-growth rocket-ship environment

Experience Requirements:

• 5–8+ years of experience in Customer Success or strategic account management

• Experience managing complex, enterprise, or regulated customers

• Advanced experience with Salesforce and CS tooling

Other Requirements:

• Strong stakeholder management and executive communication skills

• Proven ability to manage risk and adoption

Responsibilities:

• Own the customer relationship from post-signature through maturity

• Develop and execute customer success plans

• Monitor and manage customer health using defined KPIs

• Proactively identify churn risks and mitigation plans

• Drive consistent and deep adoption of FOCAL

Benefits:

• Competitive compensation

• Top-tier health insurance

• Enabling culture

• Fun and dynamic workplace

• High-growth rocket-ship environment

Education Requirements:

• Bachelor’s degree in a STEM field (Computer Science, Engineering, Information Systems, or equivalent)

Experience Requirements:

• 0–2 years of experience in a customer support, technical support, or similar role

Other Requirements:

• Basic to intermediate understanding of APIs

• Experience working with API documentation tools (Swagger, Postman)

• Excellent written and verbal communication skills

Responsibilities:

• Act as the first technical point of contact for customer inquiries

• Troubleshoot and resolve technical issues by analysing logs

• Support customers with API integrations

• Collaborate with Product and Engineering teams to escalate bugs

• Develop and maintain internal and external documentation

Benefits:

• Highly competitive cash compensation

• Equity

• Medical benefits

Experience Requirements:

• 5+ years of experience in technical support or customer service

• Experience in SaaS or fintech

Other Requirements:

• Excellent written and verbal communication skills

• Strong organizational skills

• Willingness to adopt AI tools

• Attention to detail and proactive mindset

Responsibilities:

• Provide timely billing and payment support

• Troubleshoot and resolve payment discrepancies

• Collaborate with finance and regional support teams

• Identify areas for improvement in payment workflows

• Maintain and report on KPIs

Benefits:

• Highly competitive cash compensation

• Equity

• Medical benefits

Experience Requirements:

• 8+ years in CX enablement, support operations, or CX management

• Experience creating and scaling support training programs

• Experience managing Learning Management Systems (LMS)

Other Requirements:

• Familiarity with CX knowledge management best practices

• Strong analytical and problem-solving skills

• Exceptional stakeholder management abilities

• Curiosity and willingness to adopt AI tools

Responsibilities:

• Lead the CX Enablement function for User Operations

• Build and grow a high-performing enablement team

• Provide strategic guidance to instructional designers

• Oversee the development of CX knowledge bases

• Leverage AI workflows to drive CX-wide efficiency

Benefits:

• Highly competitive cash compensation

• Equity

• Medical benefits

Experience Requirements:

• Proven experience in forecasting, modeling, and capacity plans

• Experience building processes, systems, and operational structures

• Experience leading operating cadences for leadership

Other Requirements:

• Strong customer empathy

• Passion for hands-on operational systems work

• Ability to communicate effectively across audiences

• Willingness to adopt AI tools

Responsibilities:

• Own forecasting models and staffing recommendations

• Lead weekly and monthly WFM operations

• Drive budget projections and precision

• Lead and improve core operating rhythms

• Collaborate closely with CX leadership and RevOps

Benefits:

• In-person collaboration on Anchor Days

Experience Requirements:

• At least 3-5 years of experience in technical support or TAM roles

• Strong troubleshooting skills for desktop applications

• Knowledge of SSO protocols (OAuth, SAML, SCIM)

Other Requirements:

• Fluency in English & French

• Proficiency in analyzing server and client application logs

• Proficiency troubleshooting REST APIs

• Strong written and verbal communication skills

• Ability to work under pressure

Responsibilities:

• Provide white-glove support to largest enterprise customers

• Build and maintain strong relationships with enterprise customers

• Perform advanced troubleshooting and codebase triage

• Manage key performance metrics

• Participate in an on-call rotation