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Abuse Investigator (CBRN)
Access state-of-the-art reasoning and generative models to automate complex workflows, generate high-fidelity media, and build intelligent agents for any industry.
Benefits:
Medical, dental, and vision insurance
401(k) retirement plan with employer match
Paid parental leave
Flexible PTO
Mental health and wellness support
Other Requirements:
Able to work from US office three days per week
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Accounts Manager - Domain Marketplace
Secure premium, hand-curated business names and domains with included professional logos to launch your startup or brand identity in as little as 24 hours.
Benefits:
Professional growth
Personal development
Supportive work environment
Other Requirements:
Innovation
Collaboration
Relentless drive for excellence
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Remote Pilot in Command (RPIC) for Public Safety Drone as First Responder (DFR) Operations
Deploy autonomous drone fleets for emergency response and security with AI-powered multi-ship DFR, BVLOS operations, and real-time situational awareness.
Benefits:
Initial training provided
Accumulate flight hours as a Remote Pilot in Command
Education Requirements:
High school or equivalent
Experience Requirements:
Current FAA Part 107 Certificate
Minimum of 50 logged flight hours (Preferred DJI M-Series, and Parrott Anafi)
U.S. Citizen who can speak and write English proficiently
Current State issued Driver’s License
Successful completion of a CJIS background check
Other Requirements:
Professionalism and reliability
The potential for weekend and holiday work
Comfortable working outdoors in all weather conditions 20-100 F degrees
Able to lift 75 lbs
Able to climb stairs without assistance while carrying cases
Responsibilities:
Oversee the in-flight performance of drones to guarantee mission safety
Sustain visual contact with the drone and monitor airspace during VLOS operations
Ensure awareness of airspace regulations during BVLOS flights
Maintain strong radio communication skills with the sUAS team and responders
Conduct troubleshooting of aircraft and network systems to ensure Mission Readiness
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VP, Supply Chain
Enhance battlefield survivability and operational speed with integrated tactical uncrewed systems and adaptive autonomy software designed for modern defense.
Benefits:
Comprehensive medical plans
100% employer paid dental and vision insurance premiums
Automatic 401k employer contribution with vesting
Paid vacation and personal time off
11 Paid holidays
Experience Requirements:
10+ years of experience; VP or Director level leading supply chain operations
Deep, technical knowledge of the global electronic component market
Proven track record of scaling hardware products from LRIP to high-volume
Other Requirements:
Drone Industry Experience (UAS) or robotics industry
Previous engineering/technical background
An active security clearance
Prior experience in a fast-paced, Series A or Series B startup environment
Responsibilities:
Principal architect of Darkhive’s global supply network
Support transition from prototyping to high-volume manufacturing
Ensure security, compliance and quality across vendor relationships
Build out and support a team of employees
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Customer Success Manager
Maximize customer lifetime value and engagement through a Social CRM that integrates LINE, Instagram, and Facebook with automated marketing and sales tracking.
Benefits:
Flexible working hours
MacBook provided
12 days full-pay sick leave
Work From Anywhere Policy (WFA)
Team building activities
Experience Requirements:
Experience in customer relationship management and data analysis
B2B SaaS marketing or sales experience preferred
Other Requirements:
Stakeholder collaboration and communication skills
Strong proposal and presentation abilities
Basic graphic material production skills
Familiar with Google Workspace, Notion, and Figma
Responsibilities:
Build education and training processes for SCRM system adoption
Develop digital marketing strategies based on client goals
Analyze community management performance and data insights
Drive customer retention and manage CSAT/NPS indicators
Proactively provide solutions to foster client growth
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Video Crew Member (Freelance)
Transform long-form B2B podcasts into viral social media clips with a hybrid AI-human editing process designed to maximize engagement and save marketing time.
Benefits:
Global reach, local work
Choose when you work
Competitive rates & fast pay
Consistent work, epic clients
Priority booking
Experience Requirements:
Proven experience shooting high-ticket corporate and B2B events
Technical mastery of your gear (cinema-line cameras, wireless audio, lighting)
Proven pros, not beginners building a reel
Other Requirements:
Managing your own gear setup (cinema cameras, lighting, and pro audio)
Impeccable time management and reliability
Polished professionalism on set
A calm, problem-solving mindset
Responsibilities:
Acting as the on-set face of Fame Crew for global brands in your city
Executing high-end corporate, event, and podcast shoots
Managing your own gear setup
Making C-suite executives and event managers feel totally at ease
Uploading raw, pristine footage securely and on deadline
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Senior Customer Success Manager
Boost workforce productivity and health outcomes with science-backed behavior change tools and an AI health coach that personalizes daily wellness habits.
Benefits:
Mission-Driven Impact
Career Growth
Human-Centric Culture
Competitive Compensation
Health & Financial Benefits
Education Requirements:
BA/BS degree or relevant work experience
Experience Requirements:
7-10+ years demonstrated success in customer success role
2+ at a SaaS technology company
Experience managing deal sizes ranging from $100k to $5M
Strong communication, analytical, problem-solving and project management skills
Experience using Salesforce, G-Suite, Microsoft products, Zoom
Other Requirements:
Working knowledge of data/customer management tools like Coda and Looker is a plus
Optimistic, problem-solving mindset
Responsibilities:
Owns the most complex, high-revenue, or strategically critical accounts
Leads renewal and expansion strategy with minimal oversight
Drives executive alignment across large, multi-stakeholder customer organizations
Anticipates and mitigates risk before it impacts retention or expansion
Serves as a strategic thought partner to customers
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Customer Success Manager
Boost workforce productivity and health outcomes with science-backed behavior change tools and an AI health coach that personalizes daily wellness habits.
Benefits:
Mission-Driven Impact
Career Growth
Human-Centric Culture
Competitive Compensation
Health & Financial Benefits
Education Requirements:
BA/BS degree or relevant work experience
Experience Requirements:
5+ years demonstrated success in customer success role
2+ at a SaaS technology company
Experience managing deal sizes ranging from $100k to $5M
Track record of building successful, long-term client relationships
Experience using Salesforce, G-Suite, Microsoft products, Zoom
Other Requirements:
Working knowledge of data/customer management tools like Coda and Looker is a plus
Problem-solving mindset and entrepreneurial spirit
Responsibilities:
Owns a defined portfolio of customers across the lifecycle, including renewals and expansion
Forecasts renewals and expansion in partnership with Sales
Manages timelines, risks, and customer readiness for launches and ongoing programs
Leads executive-facing QBRs for assigned accounts
Partners cross-functionally to deliver adoption, engagement, and value realization
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Principal Customer Success Manager
Boost workforce productivity and health outcomes with science-backed behavior change tools and an AI health coach that personalizes daily wellness habits.
Benefits:
Mission-Driven Impact
Career Growth
Human-Centric Culture
Competitive Compensation
Health & Financial Benefits
Experience Requirements:
Experience managing deal sizes ranging from $500k to $5M
Track record of building successful, long-term client relationships
History of organizational excellence
Experienced in deploying complex company-wide client engagements across multiple countries
Strong communication, analytical, problem-solving and project management skills
Other Requirements:
Ability to confidently speak with CEOs, Owners & VPs
Passion for topics relating to Thrive's mission
Responsibilities:
Own a portfolio of 3 - 5 large enterprise customers
Consult and guide customers to ensure solutions are optimized
Partner closely with the sales team to close expansion opportunities and renewals
Analyze customer data and seek opportunities to showcase value
Represent the “voice of the customer” and share key insights
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Program Manager, Microsoft Partnership
Boost workforce productivity and health outcomes with science-backed behavior change tools and an AI health coach that personalizes daily wellness habits.
Benefits:
Mission-Driven Impact
Career Growth
Human-Centric Culture
Competitive Compensation
Health & Financial Benefits
Experience Requirements:
5+ years of experience in program or project management
Experience in client-facing, enterprise, or global partnership environments
Demonstrated ability to manage complex, multi-stakeholder global programs
Strong analytical and systems-thinking skills
Exceptional written and verbal communication skills
Other Requirements:
Familiarity with Microsoft ecosystem preferred
Solutions-oriented problem solver comfortable navigating ambiguity
Responsibilities:
Oversee day-to-day program delivery across regions for Microsoft
Own the global program management cadence, including planning rhythms and calendars
Lead and facilitate regular program management calls with Microsoft stakeholders
Oversee the global events and communications engine for Microsoft’s Wellbeing Program
Serve as the primary operational bridge between internal teams and regional coordinators
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Lead Site Reliability Administrator
Boost employee efficiency by up to 70% with an AI content assistant that enables conversational search and summarization across secure, private business data.
Benefits:
vacation entitlement
paid time off
variable compensation
commission compensation
Education Requirements:
BS/MS in Computer Science or related field
Experience Requirements:
5+ years of hands-on software engineering, SRE, or cloud operations experience
Other Requirements:
GCP or AWS certifications preferred
Proficiency in scripting languages: Python, Bash, or PowerShell
Expert-level experience with Ansible and Terraform
Knowledge of Go is a strong plus
Experience with virtualization technologies and enterprise storage
Responsibilities:
Running and supporting applications on containerized infrastructure
Planning, testing, and implementing monitoring, alerting, and observability
Building automation and security solutions for CI/CD pipelines
Operating and designing solutions across hyperscalers (GCP, AWS, Azure)
Creating and maintaining standards, policies, and procedures
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Internal IT Manager (Part-Time)
Master communication and presentation skills with instant AI-driven video feedback on posture, speech, and eye contact for a more confident workforce.
Benefits:
Unlimited holidays
Lepaya Fridays
Flexible hours
Work from anywhere for 8 weeks/year
Access to Empowr
Experience Requirements:
5+ years in Internal IT Management or Operations
Google Workspace (Admin Console) mastery
Identity and Access Management implementation
Cloud Infrastructure fundamentals (AWS)
Experience with device management processes
Other Requirements:
Strong communication, vendor management, and negotiation skills
Track record of implementing IT security policies
Responsibilities:
Own and optimize internal IT processes
Act as the main contact for IT vendors
Oversee core internal platforms
Forecast and manage the internal IT budget
Manage internal IT hardware and software services
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Facilities Manager
Protect your organization from financial crime and unlock enterprise knowledge with context-aware AI platforms designed for high-stakes decision-making and trust.
Education Requirements:
Technical Diploma or bachelor's degree in civil, MEP, HVAC or related trades
Experience Requirements:
Minimum of 9-10 years of relevant experience overseeing office facilities maintenance
Experience coordinating with external contractors
Extensive experience with MS Office Suite
Other Requirements:
Preferably a Saudi national
Strong Arabic reading and speaking skills
Working knowledge of inspection and approval processes (Civil Defence, Municipality)
First aid/fire warden certification (Preferred)
Facilities management certifications (FMP, IWFM) are a plus
Responsibilities:
Own day-to-day workplace and facilities operations
Plan and scale facilities operations in line with business growth
Ensure high standards of building and workplace systems maintenance
Lead preventive and reactive maintenance programs
Manage on-site service providers and vendors
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Customer Success Manager
Protect your organization from financial crime and unlock enterprise knowledge with context-aware AI platforms designed for high-stakes decision-making and trust.
Benefits:
Competitive compensation
Top-tier health insurance
Enabling culture
Fun and dynamic workplace
High-growth rocket-ship environment
Experience Requirements:
5–8+ years of experience in Customer Success or strategic account management
Experience managing complex, enterprise, or regulated customers
Advanced experience with Salesforce and CS tooling
Other Requirements:
Strong stakeholder management and executive communication skills
Proven ability to manage risk and adoption
Responsibilities:
Own the customer relationship from post-signature through maturity
Develop and execute customer success plans
Monitor and manage customer health using defined KPIs
Proactively identify churn risks and mitigation plans
Drive consistent and deep adoption of FOCAL
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Customer Technical Support Analyst
Protect your organization from financial crime and unlock enterprise knowledge with context-aware AI platforms designed for high-stakes decision-making and trust.
Benefits:
Competitive compensation
Top-tier health insurance
Enabling culture
Fun and dynamic workplace
High-growth rocket-ship environment
Education Requirements:
Bachelor’s degree in a STEM field (Computer Science, Engineering, Information Systems, or equivalent)
Experience Requirements:
0–2 years of experience in a customer support, technical support, or similar role
Other Requirements:
Basic to intermediate understanding of APIs
Experience working with API documentation tools (Swagger, Postman)
Excellent written and verbal communication skills
Responsibilities:
Act as the first technical point of contact for customer inquiries
Troubleshoot and resolve technical issues by analysing logs
Support customers with API integrations
Collaborate with Product and Engineering teams to escalate bugs
Develop and maintain internal and external documentation
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Billing Support Specialist (CX)
Centralize your team's knowledge, projects, and documents in an AI-powered workspace that automates reporting and answers questions to eliminate tool sprawl.
Benefits:
Highly competitive cash compensation
Equity
Medical benefits
Experience Requirements:
5+ years of experience in technical support or customer service
Experience in SaaS or fintech
Other Requirements:
Excellent written and verbal communication skills
Strong organizational skills
Willingness to adopt AI tools
Attention to detail and proactive mindset
Responsibilities:
Provide timely billing and payment support
Troubleshoot and resolve payment discrepancies
Collaborate with finance and regional support teams
Identify areas for improvement in payment workflows
Maintain and report on KPIs
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Customer Experience Enablement Leader
Centralize your team's knowledge, projects, and documents in an AI-powered workspace that automates reporting and answers questions to eliminate tool sprawl.
Benefits:
Highly competitive cash compensation
Equity
Medical benefits
Experience Requirements:
8+ years in CX enablement, support operations, or CX management
Experience creating and scaling support training programs
Experience managing Learning Management Systems (LMS)
Other Requirements:
Familiarity with CX knowledge management best practices
Strong analytical and problem-solving skills
Exceptional stakeholder management abilities
Curiosity and willingness to adopt AI tools
Responsibilities:
Lead the CX Enablement function for User Operations
Build and grow a high-performing enablement team
Provide strategic guidance to instructional designers
Oversee the development of CX knowledge bases
Leverage AI workflows to drive CX-wide efficiency
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Customer Experience Operations & Workforce Manager
Centralize your team's knowledge, projects, and documents in an AI-powered workspace that automates reporting and answers questions to eliminate tool sprawl.
Benefits:
Highly competitive cash compensation
Equity
Medical benefits
Experience Requirements:
Proven experience in forecasting, modeling, and capacity plans
Experience building processes, systems, and operational structures
Experience leading operating cadences for leadership
Other Requirements:
Strong customer empathy
Passion for hands-on operational systems work
Ability to communicate effectively across audiences
Willingness to adopt AI tools
Responsibilities:
Own forecasting models and staffing recommendations
Lead weekly and monthly WFM operations
Drive budget projections and precision
Lead and improve core operating rhythms
Collaborate closely with CX leadership and RevOps
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Enterprise Technical Support, France
Centralize your team's knowledge, projects, and documents in an AI-powered workspace that automates reporting and answers questions to eliminate tool sprawl.
Benefits:
In-person collaboration on Anchor Days
Experience Requirements:
At least 3-5 years of experience in technical support or TAM roles
Strong troubleshooting skills for desktop applications
Knowledge of SSO protocols (OAuth, SAML, SCIM)
Other Requirements:
Fluency in English & French
Proficiency in analyzing server and client application logs
Proficiency troubleshooting REST APIs
Strong written and verbal communication skills
Ability to work under pressure
Responsibilities:
Provide white-glove support to largest enterprise customers
Build and maintain strong relationships with enterprise customers
Perform advanced troubleshooting and codebase triage
Manage key performance metrics
Participate in an on-call rotation
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Special Projects Associate
Track the trajectory of artificial intelligence through rigorous data on compute scaling, hardware trends, and model benchmarks for informed decision-making.
Benefits:
Annual salary between $75,000–$100,000 USD
Fully remote environment and flexible hours
Comprehensive health insurance and pension plan
Generous PTO (30 days protected)
Paid work trips and staff retreats
Experience Requirements:
Two or more years of prior work experience
Other Requirements:
Schedule overlap for at least 7 work hours with UTC-4/5
Avidly follow AI developments
Great written and verbal communication skills
Comfort with startup-like environment
Professional level English proficiency
Responsibilities:
Find contributors for new benchmarks
Coordinate with experts for quality standards
Organize events such as symposiums
Support data team with data licensing
General operations and external communications
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