Benefits:

• Permanent Work From Home

• Focus on mental health

• Monthly Town Hall

Benefits:

• Competitive compensation and benefits

• Flexible working hours

• Flexible vacation policy

• Growth opportunities

• Focus on execution, not numbers of hours

Benefits:

• Paid holidays

• Remote Working

• Team vacations / outings

• Employee Training

• Team-based lunch Personal Growth Development

Other Requirements:

• Assessors for the following Sector Skill Council: * Infrastructure * Tourism and Hospitality * Telecom * Green Jobs – Solar Panel Installation * Textile * Domestic Workers * Healthcare * Management, Entrepreneurship and Security

Benefits:

• Competitive base salary and attractive performance-based bonuses

• Training opportunities, participation in industry events and conferences

• Excellent opportunities for career progression

• Dynamic work environment

• Private employee medical insurance

Experience Requirements:

• Proven experience in software implementation or a related field.

• Strong project management skills with the ability to manage multiple projects simultaneously.

• Quick thinking and exceptional problem-solving skills.

• Experience working with a Saas product is preferred

• Excellent communication and interpersonal skills.

Other Requirements:

• Technical proficiency and the ability to quickly learn new software applications

Responsibilities:

• Understanding the customer's business, goals, and challenges to provide personalized assistance and develop implementation plans.

• Collaborating with sales to support prospects and conducting POC calls.

• Provide consultation to customers on best practices to push for value.

• Provide training to customers on how to use our solutions effectively.

• Serve as the primary point of contact for customers during the implementation process, addressing any questions or concerns that may arise.Document implementation processes and best practices for future reference.Gathering and sharing customer feedback with the product team.Investigate and escalate any technical issues a customer encounters to the support team.Taking ownership of internal projects and collaborating with the team to improve processes

Education Requirements:

• Bachelor’s degree in Business, Economics, or a related field

Experience Requirements:

• 2-5 years of experience in consulting, investment banking, high-growth startups, or similar fast-paced environments

Other Requirements:

• Ownership

• Strategic Thinker

• Executional Excellence

• Strong Analytical Skills

• Communication

• Growth Mindset

• Cultural Fit

Responsibilities:

• Strategic Projects

• Data Analysis & Decision Support

• Operations

• Fundraising & Investor Relations

• Problem-Solving

Benefits:

• Cobee

Experience Requirements:

• 3 to 5 years of experience in a similar administrative role

Other Requirements:

• Proficiency in English and Spanish at a B2 level

• Strong accounting skills

• Expertise in legal compliance

Responsibilities:

• Collect and organize invoices

• Manage accounting activities

• Ensure positive balances in Cobee accounts

• Coordinate employee registrations and terminations

• Handle monthly payroll payments

Benefits:

• Coworking space with all the essentials

• Performance bonuses

• Continuous training

• Growth opportunities

Responsibilities:

• Collaborate closely with the founders to execute the company’s vision and strategy

• Translate high-level goals into actionable plans

• Oversee day-to-day operations to ensure workflow efficiency

• Streamline internal processes

Benefits:

• Health insurance

• Retirement plan

• Dental

• Optical

• Life insurance

Other Requirements:

• professional, mature, and dependable

• self directed and intrinsically motivated

• sharp and intellectually curious

• able to separate ideas from self

• persistent and hungry

• eager to improve

• a builder and a creator

• happy and successful working remote

Benefits:

• Mentorship from seasoned professionals

• Exposure to real-world projects and challenges

• Networking opportunities with industry experts

• A collaborative and inclusive work environment

• The chance to make a meaningful impact within a growing company

Responsibilities:

• Streamline processes

• Enhance efficiency

• Ensure the smooth running of our day-to-day operations

Education Requirements:

• Graduate in any stream

Experience Requirements:

• At least 6 months Experience in supporting clients/customers from US/UK/AUS

Other Requirements:

• Effective written and spoken English communication skills

• Must be Articulate and Spontaneous in Active conversations to handle tough situations

• Ability to recognize the sensitive nature of issues and maintain confidentiality

• Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication

• The willingness and curiosity to learn new environments and develop new skills

• Should be familiar with various versions of Windows OS troubleshooting

• Knowledge on MAC OS X would be an added advantage

Responsibilities:

• Interact with users through a series of actions and answer all queries, resolve issues via various communication channels (chat, telephone or email)

• Maintain and update fact sheets and other information about the application

• Support the roll-out of new application features

• Log all incidents and service requests reported to the helpdesk

• Troubleshoot systems, network problems, diagnosing and solving software issues at users end

Experience Requirements:

• 3- 5 Years

Other Requirements:

• Ability to understand customer requirements, develop and guide their thinking to identify financial measures of success

• Data- driven with a commitment to process; drive / track consistent engagement process

• Ability to work in a fast- paced, entrepreneurial, results- oriented culture

• Excellent interpersonal skills

• Creative thinker with the ability to troubleshoot issues quickly and effectively

• Excellent written and verbal communication skills

Responsibilities:

• Onboarding: Work with the Sales Team to facilitate a seamless Customer on- boarding process, ensuring a smooth go live and introduction for the Customer from the outset

• Work with customers to design their Customer Experience programs aligned with the product capability whilst ensuring our Customers business objectives and strategy, so that the program provides continued value to the Customer and drive long- term account satisfaction and growth

• Account Escalations Support or response to any alerts, red flags or issues

• Customer Renewals Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe

Benefits:

• Competitive compensation packages

• Stock options

• 401(k) plans with a match

• Vacation days

• Sick days Volunteer time off Paid parental leaveMedical, Dental, Vision, FSA plansEmployee Assistance Programs, Teladoc, TalkSpace therapy, Peloton

Education Requirements:

• Degrees or significant experience in fields such as English, History, Psychology, Sociology, Liberal Arts, Library Sciences, Criminal Justice, etc., are beneficial

Experience Requirements:

• 3-5 Years of experience in team management. Demonstrated leadership or mentorship experience supporting 5+ employees

• Advanced experience in a research role, preferably within executive search, due diligence, or a related field

Other Requirements:

• Strong ability to communicate effectively across various levels of an organization and with clients

• Advanced skills in database research, including boolean searching and using platforms like LexisNexis and PACER

• Proficient with Google Suite, Microsoft Office, BI tools, and Adobe applications; adept at using digital communication tools for team management

• Strong cross-functional collaborator, effective and efficient communicator with direct and indirect team members and departments

• Demonstrates leadership and coaching within fast-paced production environments with metrics, communicating standardized processes, and executing quality assurance deliverables

Responsibilities:

• Assist in the mentorship and management of Team Leads and Research Associates

• Contribute to the success of hiring, training, and onboarding processes for new team members

• Oversee the team's research activities

• Establish and monitor quality control processes

• Regularly review and refine operational processes within the department to enhance efficiency and effectiveness Review the steps within all processes within the department with team members frequently to find places where improvements can be made. Once found, bring these ideas to attention and follow through with testing and moving into production if approved. Create, update, and maintain comprehensive process documentation to streamline training and ensure consistency. Engage with clients and vendors through various communication support channels to understand and meet their customization needs and expectations. Provide feedback and insights from client interactions to enhance service delivery. This will involve working closely with Fama’s Client Success and Partnerships teams. Serve as a liaison between the research team, operations, and management. Ensure effective communication and coordination of product requests, feedback, and resolutions of any challenges. Assist in managing and responding to advanced client inquiries and issues, including those related to account management, compliance, and feature requests. Oversee the tracking and resolution of departmental tickets. Compile and report data related to KPIs, management of the team(s), quality and production volume along with trends. Manage data analytics on all levels, including but not limited to Teams, Client, and product-specific dashboards and reporting

Benefits:

• Competitive compensation packages

• Stock options

• 401(k) plans with a match

• Vacation days

• Sick days Volunteer time off Paid parental leaveMedical, Dental, Vision, FSA plansEmployee Assistance Programs, Teladoc, TalkSpace therapy, Peloton

Education Requirements:

• Related degree types (not required) or equivalent experiences well-suited for this role: English, History, Psychology, Sociology, Liberal Arts, Library Sciences, Criminal Justice, etc. (anything that involves intensive research and writing)

Experience Requirements:

• 1-3 years of experience as a researcher in executive search, due diligence, or related industries, preferred

Other Requirements:

• Research skills with strong writing disciplines such as analyzing data and literature, problem-solving, and the ability to provide results of an investigation search in written summaries

• Strong multitasker, effective and efficient communicator with team members, and attention to detail oriented

• Flourishes in fast-paced production environments with metrics, standardized processes, and quality assurance deliverables

Responsibilities:

• Collaborate with a team of researchers for both individual and joint report fulfillment, including: Comprehensive search and analysis of news and litigation content Executive summarization of relevant news and litigation content Be in tune with operations production schedules and deliver customized reports

Experience Requirements:

• 1-3 years

Benefits:

• Competitive rewards package

• Unparalleled career growth opportunities

• Supportive, fun and engaging culture

• Office hubs across the globe

• Flexible vacation time

Education Requirements:

• Bachelor’s Degree

Experience Requirements:

• Minimum 3 years experience in retail, ecommerce or related field

Other Requirements:

• Passion for the retail industry

• Expertise and experience in ecommerce

• Ability to identify client challenges and create solutions

• Quantitatively savvy with ability to interpret data

• Excellent written and verbal communication skills

• Commercial understanding

• Self-motivated

• Adaptability

• Strong interpersonal skills

Responsibilities:

• Help clients through digital transformation

• Lead and produce concisely written reports

• Ownership and delivery of thought leadership content

• Collaborate with the Research Director

• Create unique data analysis to solve customers’ frequently asked questions and pain points

Benefits:

• Competitive rewards package

• Unparalleled career growth opportunities

• Supportive, fun and engaging culture

• Office hubs across the globe

• Flexible vacation time

Education Requirements:

• Bachelor's Degree or equivalent experience

Experience Requirements:

• Experience leading eCommerce businesses, especially Amazon

Other Requirements:

• High attention to detail

• Experience managing external relationships

• Solution oriented mindset

• Comfortable in analysing dashboards

• Bias for action

• Sense of ownership

• Strong organisation and project management skills

• Team player

• Strong written and verbal communication skills

Responsibilities:

• Strategic Consulting

• End-to-End Business Planning

• Product Optimization

• Product Merchandising

• Thought Leader

Benefits:

• Competitive rewards package

• Unparalleled career growth opportunities

• Supportive, fun and engaging culture

• Office hubs across the globe

• Flexible vacation time

Education Requirements:

• Bachelor's Degree or equivalent experience

Experience Requirements:

• Experience leading eCommerce businesses, especially Amazon

Other Requirements:

• High attention to detail

• Experience managing external relationships

• Solution oriented mindset

• Comfortable in analysing dashboards

• Bias for action

• Sense of ownership

• Strong organisation and project management skills

• Team player

• Strong written and verbal communication skills

Responsibilities:

• Strategic Consulting

• End-to-End Business Planning

• Product Optimization

• Product Merchandising

• Thought Leader

Benefits:

• Competitive rewards package

• Unparalleled career growth opportunities

• Supportive, fun and engaging culture

• Office hubs across the globe

• Flexible vacation time

Education Requirements:

• Bachelor’s Degree or higher

Experience Requirements:

• 7+ years of Digital Commerce and CPG/FMCG experience

Other Requirements:

• Industry leading domain expertise in both Retail and Media functions

• Excellent communication and interpersonal skills

• Solution oriented mindset

• Strong team management experience

• Comfortable with ambiguity

• Results driven with strong customer focus

• Team player

• Intellectually curious

• Bias for action

• Proactive and independently motivated

Responsibilities:

• Lead the designated clients at Flywheel

• Collaborate with Omnicom leaders

• Interface directly with Amazon and other retailers

• Constantly seek ways to improve team’s operating efficiency

• Collaborate with Flywheel leaders

Benefits:

• Competitive rewards package

• Unparalleled career growth opportunities

• Supportive, fun and engaging culture

• Office hubs across the globe

• Flexible vacation time

Education Requirements:

• Bachelor’s Degree or higher

Experience Requirements:

• 7+ years of Digital Commerce and CPG/FMCG experience

Other Requirements:

• Industry leading domain expertise in both Retail and Media functions

• Excellent communication and interpersonal skills

• Solution oriented mindset

• Strong team management experience

• Comfortable with ambiguity

• Results driven with strong customer focus

• Team player

• Intellectually curious

• Bias for action

• Proactive and independently motivated

Responsibilities:

• Lead the designated clients at Flywheel

• Collaborate with Omnicom leaders

• Interface directly with Amazon and other retailers

• Constantly seek ways to improve team’s operating efficiency

• Collaborate with Flywheel leaders

Benefits:

• Competitive rewards package

• Unparalleled career growth opportunities

• Supportive, fun and engaging culture

• Office hubs across the globe

• Flexible vacation time

Education Requirements:

• Bachelor’s Degree or higher

Experience Requirements:

• 7+ years of Digital Commerce and CPG/FMCG experience

Other Requirements:

• Industry leading domain expertise in both Retail and Media functions

• Excellent communication and interpersonal skills

• Solution oriented mindset

• Strong team management experience

• Comfortable with ambiguity

• Results driven with strong customer focus

• Team player

• Intellectually curious

• Bias for action

• Proactive and independently motivated

Responsibilities:

• Lead the designated clients at Flywheel

• Collaborate with Omnicom leaders

• Interface directly with Amazon and other retailers

• Constantly seek ways to improve team’s operating efficiency

• Collaborate with Flywheel leaders