Responsibilities:

• Build, optimize, and run processes for user and internal operations to support the company’s hyper-growth

• Develop and execute operational playbooks and contribute to customer resources such as FAQs, help guides, and tutorials to enhance user experience

• Serve as the bridge between our customers and the engineering & business teams, effectively communicating customer issues and feedback to drive product improvements

• Understand the needs and expectations of customer groups, ideate and execute tailored strategies to drive adoption of the product, and establish positive long-term relationships

Education Requirements:

• Bachelor’s degree in any relevant disciplines (Finance, Business Management, Project Management, Information System or Computer Science)

Experience Requirements:

• Minimum 2+ years of experience as consultant/support role in application/software project delivery

Other Requirements:

• Sound knowledge on SaaS product, cloud/ on-premises hosting, project management approach and web/ app application is an advantage

• Excellent communication and presentation skills

• Fluent in English, Cantonese, and Mandarin

• Fresh graduate with passion in the digital industry will also be considered

Responsibilities:

• Learn and master product features and acts as application specialist to present our product values to clients

• Gather user requirements and translate them into actionable items for implementation

• Prepare project/ product document such as User requirement document, Use cases, User Manual, UAT Test Plan etc.

• Receive and manage clients’ reported issues and provide initial investigation and response to the client

• Trouble shoot on issue by analyzing error log and keep track of issue status and follow up in well manner Work across multiple internal teams and external partners to ensure project success Offer professional user training and support to clients on our enterprise products Keen on learning, fast on picking up new technology and applying them in projects with practical deliverables

Education Requirements:

• A PhD degree holder in Computer Science or related disciplines.

Other Requirements:

• Excellent verbal and written communication skills in English.

• Extensive knowledge in machine learning and AI algorithms, especially in natural language processing (NLP), speech recognition, and/or related areas is preferred.

• Strong mathematical/analytical foundation, problem solving skills.

• Experience in software developments for machine learning/AI algorithms are highly preferred.

Responsibilities:

• Perform research directed toward investigation, evaluation, and application of known machine learning theories and principles, especially deep learning techniques.

• Plans and conducts, or direct engineering personnel performing complex engineering analyses and experiments to test, prove, or modify theoretical propositions on basis or research findings and experiences of others researching in related technological areas.

• Evaluate findings to develop new concepts, products, or processes, or to develop applications of findings to new uses.

• Write technical papers to be published in prestigious conferences and journals.

• Prepare technical reports for use by engineering or management personnel for long- and short-term planning.

Education Requirements:

• Bachelor’s degree or higher in Computer Science or related discipline.

Experience Requirements:

• 5+ years of relevant experience required.

Other Requirements:

• Familiarity with various technology stacks including Linux, Kubernetes, Microservices Architecture, Kafka / NATS, RDBMS, Python and JavaScript.

• Experience with troubleshooting and software development processes.

• Good understanding of business processes and solutions.

• Good command of English, Cantonese and Mandarin speaking, good presentation and writing skills.

• Self-motivated, energetic, and organized.

• Flexible and able to work under pressure.

• Eager to learn new technologies and investigate technical issues.

Responsibilities:

• Design software solutions using the company’s AI products to meet customer needs.

• Provide technical support during pre-sales and post-sales phases.

• Examine current system architecture and work with client business and technical staff to recommend solutions that will result in more efficient systems.

• Conduct and lead technical discussions with the client’s IT department to ensure that the company’s AI products can be reliably and securely deployed into the client’s environment.

• Understand and mitigate the risks of third-party software and modules that will be encountered in the solution design. Evaluate and decide what frameworks, platforms and technology stacks should be used for specific solution designs. Keep up to date with relevant competitive products and solutions.

Education Requirements:

• Bachelor’s Degree or above

Experience Requirements:

• 3+ years of enterprise software sales experience

• Demonstrated track record in achieving sales targets

Other Requirements:

• Good presentation & written skills in English

• Able to demonstrate good understanding of operational as well as sales closing processes

• Self-motivated, energetic, and organized

• Flexible and able to work under pressure

Responsibilities:

• Drive sales cycles to achieve sales targets

• Develop and nurture relationships with customers

• Engage prospects to understand their requirements and recommend suitable solutions

• Perform presentations, demos, proposal development and other sales activities

• Work closely with partners when necessary to align solution designs with client’s business requirements Keep up to date on relevant competitive products & solutions

Education Requirements:

• Master degree or PhD degree in thermal

Experience Requirements:

• Experience in HVAC, Thermal storage and Automation and control systems

• Experience in SaaS and Algorithms using Artifical intelligence

• Experience in Project managament from presales to implementation

Responsibilities:

• sourcing of new local (China) opportunities

• assessment studies and HVAC solution engineering

• business planning and target group of key customers

• customer lifecycle from discovery, presales to implementation and monitoring

Education Requirements:

• Doctor

Education Requirements:

• Doctor

Education Requirements:

• Doctor

Education Requirements:

• Master

Education Requirements:

• Doctor

• Master

Education Requirements:

• Doctor

• Master

Responsibilities:

• Design, develop, and maintain high-quality front-end interfaces for cross-platform web applications (PC+Mobile), Node.js applications, and Hybrid Apps, in accordance with product requirements.

• Enhance operational efficiency by implementing or optimizing tools through a comprehensive comprehension of the front-end development workflow.

• Optimize user experience and stimulate business expansion by leveraging a comprehensive comprehension of product requirements.

• Keep abreast of the latest advancements in front-end technologies and leverage them to enhance team productivity and drive business growth.

Responsibilities:

• Take charge of the technical assessment and selection process for the comprehensive system architecture and software platform architecture of the product.

• Accountable for the comprehensive strategic planning and architectural design of the product, ensuring optimal performance, robust security, and unwavering stability.

• Stay abreast of the advancements in emerging technologies and their practical applications, offering the team viable and future-oriented architectural solutions.

• Demonstrate a comprehensive understanding of the business requirements, align technical documentation and development specifications accordingly, and actively enhance the development process.

Responsibilities:

• Extract and convert data from charts and textual materials in academic papers into OpenRead's internal data storage format.

• Acquire expertise in natural language processing (NLP) techniques, including text comprehension, text classification, and text summarization, and integrate viable and innovative concepts into OpenRead applications.

• Conduct a comprehensive investigation on integrating modules with diverse input formats to facilitate cross-learning across various data types.

• Execute module training and engage in research regarding the interoperability of articles, with a primary objective of developing a robust and efficient data extraction mechanism.

• Enhance the precision of data extraction to align with industry best practices.

Responsibilities:

• Take the lead in establishing the visual style and design system for the product, assuming the role of principal designer, and consistently enhancing the product's user experience.

• Exhibit a strong responsiveness to changes in product data and user satisfaction. Identify potential design enhancements through comprehensive competitor analysis, user research, and diverse analytical approaches. Offer precise solutions and actively facilitate their implementation.

• Stay abreast of industry trends and the practical applications of emerging technologies, continuously acquire and disseminate design expertise, and elevate the overall design quality of the team.

Responsibilities:

• Accountable for the interaction design aspects of the OpenRead academic internet platform, including user research, enhancing user experience, and fostering the product's design competitiveness.

• Engage deeply in the product development process from inception to completion, collaborating with product managers, interface designers, and frontend developers to generate innovative ideas and define features that deliver exceptional product experiences.

• Establish comprehensive guidelines for project interaction and visual design, supervise the project's information architecture and interaction design, and ensure the alignment of requirements with user needs.

• Continuously enhance user functionality and experiences based on feedback from end-users (both customers and business users) and market trends. Identify user pain points and opportunities within the domain of efficiency tools.

Education Requirements:

• BS/MS degree in Computer Science, Engineering or a related subject.

Experience Requirements:

• Proven working experience in software development.

• Working experience in iOS development.

Responsibilities:

• Design and build advanced applications for the iOS platform.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Unit-test code for robustness, including edge cases, usability, and general reliability.

• Work on bug fixing and improving application performance.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.