AI Jobs

Benefits:

• Competitive salary + equity

• Full health, dental, and vision coverage

• Flexible PTO

• Weekly team lunches

• Hybrid work

Experience Requirements:

• Strong SQL skills and experience working with large, event-based datasets

• Experience building and owning dashboards

• Experience analyzing product usage data and defining meaningful metrics

• Proven ability to define product metrics and analyze product usage

• Strong communication skills and comfort working with cross-functional partners

Other Requirements:

• Product intuition and curiosity about user behavior

• Strong communication skills, including presenting insights in slides or written form

• Bias toward action and iteration in a fast-moving environment

• Experience working on API, platform, or developer-focused products

• Experience with experimentation and A/B testing

Responsibilities:

• Own product metrics & definitions

• Build and maintain dashboards

• Build clear, concise readouts (slides, docs, summaries)

• Perform deep-dive analysis investigating usage or error patterns

• Translate complex data into clear narratives

Benefits:

• Joint research collaborations between BCAM and University of Sussex

• Synergies in research on algorithmic fairness

Other Requirements:

• Application Deadline: 31st March 2021, 14:00 CET

Responsibilities:

• Research on algorithmic fairness under uncertainty

• Research on transparency in algorithmic fairness

• Reinforce existing research areas and generate synergies

Education Requirements:

• Any Graduation

• Completed 12th/2nd PUC or 3 years of diploma

Experience Requirements:

• 0-5 Years

• Freshers and candidates with prior BPO experience eligible

Other Requirements:

• Good command over written and verbal English

• Cooperative with rotational shifts

Responsibilities:

• Responding to and resolving customer queries via chat and email

• Handling customer queries via chat and email

Education Requirements:

• Any Graduation

• Completed 12th/2nd PUC or 3 years of diploma

Experience Requirements:

• 0-5 Years

• Freshers and candidates with prior BPO experience eligible

Other Requirements:

• Good command over written and verbal English

• Cooperative with rotational shifts

Responsibilities:

• Responding to and resolving customer queries via call

• Handling customer queries via call

Benefits:

• Bonus

• Benefits (Corporate)

Education Requirements:

• Bachelor’s degree in business, Finance, Economics, Merchandising, or a related field (or relevant experience)

Other Requirements:

• Knowledgeable in Excel (VLOOKUP/XLOOKUP, pivot tables, filtering, basic formulas)

• Comfort working with large data sets

• Experience learning BI/reporting tools

Responsibilities:

• Assist in preparing basic seasonal and annual sales plans

• Support the creation of key account plans by entering sales, margin, and inventory inputs

• Maintain and update weekly sales tracking files

• Help identify simple business trends by analyzing sales reports

• Support meeting preparation for internal and external business reviews

Experience Requirements:

• 4+ years building ML solutions at scale

• Strong Python; deep experience with PyTorch/TensorFlow

• Hands-on distributed systems experience (Ray highly valued)

• Understanding of LLM orchestration, memory, retrieval, and planning

• Experience with MLOps/model versioning and experiment tracking (e.g., MLflow, DVC, Weights & Biases)

Other Requirements:

• Active TS/SCI clearance

• Builder's mindset

• Experience working with cyber/network telemetry or security datasets is a plus

• Familiarity with model security/adversarial ML

• Ability to identify and mitigate vulnerabilities

Responsibilities:

• Architect, train, and deploy AI systems for reasoning, planning, and multi‑step decision‑making

• Build and scale distributed training/inference pipelines using Ray and modern cloud infrastructure

• Integrate agentic AI into operational environments across cross‑functional teams

• Prototype techniques from memory‑augmented models to tool‑use orchestration

• Develop ML models on cyber data to support object detection, data triage, search/optimization, inference, behavior detection, and automated discovery and decision making

Responsibilities:

• Drive quality and documentation standards

• Manage testing programs of increasing complexity

• Bridge multiple teams for modern and legacy products

• Master the integrated ecosystem

• Ensure cross-module functionality aligns with client workflows

Benefits:

• Wide range of benefits

• Talent Network access

Responsibilities:

• Drive innovation

• Participate in the Tyler family community

Benefits:

• Wide range of benefits

• Talent Network access

Responsibilities:

• Support the public sector

• Contribute to an innovative community

Benefits:

• Wide range of benefits

• Investments in people

• Talent Network access

Responsibilities:

• Serve public sector

• Innovate within the Tyler family

• Support overall wellness of family members

Benefits:

• Wide range of benefits

• Wellness support

• Talent Network access

Responsibilities:

• Participate in professional services leadership

• Innovate within the global council

Benefits:

• No corporate BS

• Good vibes

• Work on cutting-edge AI

Experience Requirements:

• 3+ years of backend engineering experience

• Go experience is a plus

Other Requirements:

• Strong system design and architecture skills

• Experience with message-driven architectures (SQS, RabbitMQ, Kafka)

• Experience with relational and document-based databases

• Solid understanding of type safety

• English: B2 (Upper-Intermediate) or higher

Responsibilities:

• Designing and building high-performance, scalable backend services & APIs

• Architecting robust systems that power AI-driven personalization at scale

• Implementing and optimizing message-driven architectures

• Working with both relational and document-based databases

• Collaborating closely with product, frontend, and AI teams to ship impactful features

Benefits:

• NiCE-FLEX hybrid model

• Internal career opportunities

• Vibrant, interactive atmosphere

Other Requirements:

• Experience with Salesforce and Power BI

• Proficiency in Microsoft Tools (Excel, PowerPoint)

• Willingness to work night shifts

• Amenable to working in BGC, Taguig City

Responsibilities:

• Facilitate Quality Management onboarding sessions for new Leaders and Engineers

• Perform quality evaluations of closed cases across calls, chats, and emails

• Collaborate with Technical Support Managers for calibration sessions

• Analyze CSAT survey results and BI reports to identify satisfaction drivers

• Coordinate technical reviews for Knowledge Base content

Benefits:

• Internal career opportunities

• Opportunity to work with cutting-edge AI software

Experience Requirements:

• 6+ years of relevant experience in sales operations or quoting

• Minimum of one year hands-on experience with Salesforce CPQ

• Microsoft and Excel proficiency (including pivot tables)

Other Requirements:

• Strong understanding of SaaS licensing models

• Willingness to work night shifts

• Amenable to working in BGC, Taguig City

Responsibilities:

• Create accurate and compliant quotes in Salesforce CPQ

• Support customer renewals by maintaining dates and applying CPI increases

• Act as first-line support for CPQ-related quote inquiries

• Produce regular reports and dashboards using Salesforce

• Identify recurring quoting issues and drive process improvements

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 1+ years of client-facing customer success/sales/account management experience

Other Requirements:

• General knowledge of software applications i.e. Salesforce, Google Apps

• Strong customer focus

• Excellent written and verbal communication skills

• Acute attention to detail

• Experience in the SaaS or Human Resources space is a plus

Responsibilities:

• Support tactical account responsibilities

• Develop comprehensive understanding of clients within the pool

• Collaborate with Account Management to drive renewals

• Act as the voice of the customer

• Oversee multiple customer projects throughout lifecycle

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 1+ years of customer support experience in a high-volume environment

Other Requirements:

• Exceptional verbal and written communication skills

• Proven ability to troubleshoot software and hardware issues

• High proficiency in multitasking

• Demonstrated resilience and commitment to continuous learning

Responsibilities:

• Deliver customer support via phone, email, and chat

• Troubleshoot complex technical and procedural issues

• Handle a high volume of inbound inquiries

• Engage in proactive outreach and follow-up

• Contribute to knowledge base content and process improvement

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 3+ years of experience within the background check industry

Other Requirements:

• Strong understanding of the US court system

• Exceptional research and investigative skills

• Strong written and verbal communication skills

• Ability to thrive in a fast-paced, iterative environment

Responsibilities:

• Execute and process complex background checks

• Document findings in standardized formats

• Identify and investigate complex issues

• Contribute to refinement of workflows

• Collaborate cross-functionally with internal teams

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 3+ years of experience within the background check industry

Other Requirements:

• Strong understanding of the US court system

• Exceptional research and investigative skills

• Strong written and verbal communication skills

• Ability to thrive in a fast-paced, iterative environment

Responsibilities:

• Execute complex background checks

• Document findings in standardized formats

• Identify and investigate complex issues

• Contribute to refinement of workflows

• Collaborate cross-functionally with internal teams

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 3+ years of experience within the background check industry

Other Requirements:

• Strong understanding of the US court system

• Exceptional research and investigative skills

• Strong written and verbal communication skills

• Ability to thrive in a fast-paced, iterative environment

Responsibilities:

• Execute and process complex background checks

• Document findings in standardized formats

• Identify and investigate complex issues

• Contribute to refinement of workflows

• Collaborate cross-functionally with internal teams