Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Education Requirements:

• Master 2 degree in business law or other relevant legal fields

Experience Requirements:

• At least 3 years of experience, including 2+ years in a startup, scale-up, or Tech/SaaS environment

• Solid expertise in contract law (French & international), intellectual property, and data protection (GDPR)

• Experience in legal drafting and negotiation

Other Requirements:

• C1 Level in English, both spoken and written. Fluent in French

• Familiarity with Google Workspace, Notion, and use AI/LLMs on a daily basis to streamline your work

• Strong project management skills

• Strategic mindset and the confidence to advise senior leadership

• Use AI tools to boost your productivity

Responsibilities:

• Provide strategic legal guidance to the leadership team

• Handle litigation and pre-litigation matters with pragmatism, foresight, and creativity

• Draft, review, and negotiate a wide variety of contracts in French or English

• Design and structure legal processes, contributing to scalable and efficient legal operations and reinforcement of the company's legal culture

• Be the go-to legal partner for French and international operational teams

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Experience Requirements:

• 2+ years of experience in content editing, content creation, and SEO

• Proven experience using AI writing tools (e.g., ChatGPT, Claude, Google AI Studio, AirOps) and writing effective prompts for content creation and optimization

• Strong understanding of traditional SEO principles and emerging AI search trends

• Familiarity with content management systems (e.g., WordPress), SEO tools (e.g., Ahrefs, SurferSEO, SEMrush), and project management tools like Notion

• Experience with web analytics tools (e.g., Google Analytics 4, Google Search Console)

Other Requirements:

• Excellent writing, editing, and proofreading skills with meticulous attention to detail

• Eagerness to experiment, learn, and adapt in the rapidly evolving field of AI and content

• Proactive mindset, always looking for ways to improve processes and results

• Balance attention to detail with an understanding of the bigger content strategy

• Adaptable, eager to learn, and thrive in a collaborative environment as well as on your own

Responsibilities:

• Manage and give feedback to freelance writers (AI-assisted briefs, feedback, quality assurance) and edit all content (human/AI-generated) for clarity, accuracy, style, SEO/GEO, and brand voice

• Use AI tools for the full content lifecycle (research, outlines, drafts, updates, repurposing) and develop/refine effective prompts, ensuring AI quality and mitigating errors

• Implement comprehensive SEO/GEO strategies to maximize content visibility across Google, AI Overviews (AIOs), and LLMs, including structuring content for AI ingestion and optimizing for LLM citations

• Proactively identify and implement AI-driven solutions to streamline content workflows, enhance efficiency, and improve quality

• Uphold content quality standards through meticulous fact-checking, style guide adherence, and ensuring brand consistency

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Experience Requirements:

• Solid experience in product design, particularly in UX for web-based SaaS products (ideally 5+ years)

• Comfortable owning the end-to-end design process, from research to UI

• Confident using Figma and running user testing or interviews

• Have created or maintained a design system

• Used to working fast using AI tools

Other Requirements:

• Great command of English and are comfortable with writing product copy

• Enjoy collaborating with Product Managers and Engineers in fast-paced environments

• Care deeply about making products easy to use, especially for non-technical users

• Choices are data-informed as well as business and user-oriented

• Bring curiosity, empathy, and user-centered thinking to everything they design

Responsibilities:

• Develop a deep understanding of our customers, industry, and competition

• Partner with your squad to drive product discovery and delivery (ideation, workshops, feedback sessions, design implementation)

• Design great solutions by leveraging a broad design toolkit from user personas and story maps to wireframes and high-fidelity prototypes

• Be responsible for the usability of the new products and features launched

• Improve existing product design practices, tools, and strategies, and continuously develop our Design System

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Experience Requirements:

• Minimum of 2 years of experience in a customer-facing role, ideally in the SaaS industry

Other Requirements:

• Fluent in English (Levels: C1 or C2). Other languages are a strong plus (preferably French)

• Well-organized and self-disciplined to be able to work in a fully-remote environment

• Take ownership of your tasks, driving them forward with autonomy and determination

• Problem solver by nature and love to understand how things work

• Excel in communicating complex solutions in simple terms, adapting your message to suit any audience

Responsibilities:

• Become an expert on the PhantomBuster platform, mastering the main features and finer details of how the product works

• Investigate, problem solve, respond to, or escalate advanced and complex tickets (using Zendesk) received from our users or escalated by our Level 1 team

• Label, collect, and share user feedback with our Product team to drive the product roadmap

• Create and update processes and maintain our internal knowledge base

• Have the opportunity to work on CX (Customer Experience) initiatives and projects aimed at improving our way of working, knowledge, and tools, as well as cross-team projects with Product and Marketing

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Education Requirements:

• A bachelor’s degree in business administration, management, or a related field is preferred

Experience Requirements:

• 3 years of experience in a similar role, preferably in and fast-paced tech environment

Other Requirements:

• Fluent in English and French (both written and spoken)

• Modern SaaS collaboration tools like Notion, Calendly, Slack or Discord

• Understanding of general business metrics, how SaaS businesses work, and having an analytical mindset

• Strong ability to multitask and prioritize tasks effectively

• Adaptability and ability to handle unexpected situations

Responsibilities:

• Oversee the CEO’s calendar and emails, coordinate meetings, and arrange travel plans

• Monitor and manage the CEO’s professional communication channels, including LinkedIn, with an appropriate tone

• Prepare reports, presentations, and documentation as required

• Act as the first point of contact between the CEO and internal/external stakeholders

• Handle confidential information with perfect discretion

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Experience Requirements:

• You’ve led world-class product teams in B2B SaaS, ideally in SalesTech, CRM, or automation

• You know how to scale PLG products and have hands-on experience with AI-powered automation in sales workflows

Other Requirements:

• Strategic, hands-on product leader

• Deep understanding of PLG, AI, and SalesTech

• Think big and execute fast: comfortable switching between strategy and tactical delivery

• Sharp eye for UX and have led full redesigns that made complex products simple and delightful

• Thrive in high-growth environments and use data to drive smart, fast decisions

Responsibilities:

• Pitch and execute a compelling product vision

• Build an intuitive, AI-first experience

• Drive product-led growth (PLG)

• Lead and scale the product team

• Measure what matters and iterate fast

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Experience Requirements:

• 5+ years of experience as a Data Scientist or Machine Learning Engineer

• Proficiency in Python, including experience with libraries such as Scikit-Learn, NumPy, Pandas, and PyTorch/TensorFlow

• Proficiency in SQL and experience working with data warehouses (e.g., Snowflake, GCP)

• Strong understanding of machine learning algorithms, statistical methods, and data preprocessing techniques

• Experience with cloud platforms for model training and deployment

Other Requirements:

• Analytical mindset

• Strive to understand business challenges and leverage ML to solve them

• Stay calm in the face of challenges and have an infectious, can-do attitude to solving problems

• Aptitude for digesting complex ML concepts and effectively communicating them to both technical and non-technical audiences

• Team player with high integrity - you can remain flexible as we grow

Responsibilities:

• Define and evolve our infrastructure to allow for better ML capabilities

• Identify, source, and refine datasets to allow tuning models and create ML opportunities

• Pre-process data by using techniques such as data cleaning, feature engineering, and transformation

• Train, evaluate, and deploy machine learning models up to production

• Monitor, debug, and continuously improve deployed models

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• 5+ years’ experience in SaaS-based customer support, with 2+ years in a leadership role

• Proven experience in managing a high-volume, multi-tiered, multi-location technical support team

• Deep knowledge of Humanforce (or similar WFM/HRIS platforms) including Awards and compliance-related modules

• Experience driving SLA performance, CSAT improvement, and operational maturity

• Skilled in team coaching, performance management, and building team culture

Other Requirements:

• Strong stakeholder management and ability to influence cross-functional outcomes

• Familiarity with support tooling (Zendesk, Jira, dashboards) and reporting systems

Responsibilities:

• Lead, coach and manage a team of Support Specialists, Senior Support Specialists, Customer Leads and Technical Leads.

• Conduct regular 1:1s, performance reviews and career development conversations.

• Oversee support ticket management to ensure SLA adherence, quality, and efficiency.

• Monitor key performance indicators (e.g. time to resolution, CSAT, backlog).

• Act as a key escalation point for high-impact or sensitive customer issues.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Bachelor’s degree in Business, Technology, or a related field (or equivalent experience)

Experience Requirements:

• 1–3 years of experience in any of the following areas: onboarding, business analysis, project coordination, consulting, or system administration

• Exposure to SaaS platforms or enterprise systems (e.g., CRM, Payroll, HCM) preferred

Other Requirements:

• Familiarity with workflows, business process mapping, and data handling

• Strong analytical and problem-solving skills

• Comfortable working with data and understanding system integrations at a high level

• Self-starter with the ability to juggle priorities in a dynamic environment

• Strong communication skills and a team-first mindset

Responsibilities:

• Execute system configuration tasks according to the design provided by senior consultants.

• Participate in internal reviews of implementation scope and requirements.

• Conduct unit testing and support defect resolution during the UAT cycle.

• Maintain accurate documentation of configurations and changes.

• Support User Acceptance Testing (UAT) by troubleshooting issues, correcting configurations, and revalidating outcomes.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Certification of PRINCE2 or other relevant project management certifications (PMP or Agile desirable)

Experience Requirements:

• Demonstrated expertise in managing multiple software implementation projects simultaneously.

• Strong grasp of software project management principles and methodologies.

Other Requirements:

• Exceptional communication, presentation, and customer engagement skills

• Ability to work independently while maintaining a keen eye for detail and employing critical thinking

• Robust organisational and time management capabilities

• Effective problem-solving skills, with the ability to make informed decisions in a fast-paced, dynamic environment

• Proven track record in researching information effectively and applying it to practical challenges

Responsibilities:

• Project Delivery: Ensure our projects reach completion on schedule and within budget, guiding the journey from the exciting kick-off to the triumphant go-live moment.

• Customer and Stakeholder Engagement: Maintain regular communication with our customers, managing their expectations and ensuring satisfaction.

• Resource and Team Management: Partner with internal colleagues to effectively allocate resources, ensuring successful project execution and any necessary customisations.

• Process Improvement and Quality Assurance: Lead efforts to refine processes for enhanced project outcomes, focusing on key performance indicators like timelines, utilisation rates, and customer feedback.

• Risk Management and Compliance: Proactively identify and manage potential project risks, ensuring compliance with regulations and internal procedures while escalating significant risks as necessary.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Bachelor's degree in a relevant field (or equivalent experience)

Experience Requirements:

• Proven experience in Workforce Management (WFM), Payroll, or Human Capital Management (HCM) systems

Other Requirements:

• Energised by challenging, evolving work environments and excels at untangling complexities

• Advanced expertise in data analysis and manipulation within Microsoft Excel

• Hands-on experience with APIs, including integration and troubleshooting

• Exceptional communication and interpersonal abilities for engaging with clients

• Familiarity with diverse project management methodologies

Responsibilities:

• Define Project Scope: Set clear project objectives, evaluate client needs, and develop comprehensive project plans.

• Empower Clients Through Training: Facilitate engaging training sessions, share valuable resources, and provide continuous support.

• Create Tailored Solutions: Personalise Humanforce's WFM platform to align with client-specific requirements.

• Conduct Rigorous Testing: Validate functionality and ensure seamless integration through thorough testing processes.

• System Integration Collaboration: Partner with IT teams to seamlessly integrate Humanforce with client systems.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• Proven experience in a Customer Success, Account Management, or Strategic Customer role.

• Demonstrated success in managing strategic or enterprise-level accounts in a B2B environment.

• Strong commercial acumen with experience supporting or leading pre-sales conversations.

• Ability to identify signs of churn and proactively intervene.

• Experience running or participating in customer and internal business reviews.

Other Requirements:

• Excellent communication and relationship-building skills; able to influence at all levels

• Comfortable operating in ambiguity; solutions-focused with a ‘roll up your sleeves’ mentality

• Strong understanding of customer personas and industry-specific nuances is a plus

Responsibilities:

• Own and manage a portfolio of strategic accounts across our customer verticals in the UK, acting as the voice of the customer on the ground, gathering insights, surfacing risks, and driving retention strategies.

• Lead Quarterly Business Reviews (QBRs) and UK-specific business reviews alongside senior leaders.

• Partner with Sales to support pre-sales activity, onboarding, and service scoping.

• Collaborate with UK-based partners and drive localised strategies aligned with market needs.

• Identify and support expansion and renewal opportunities within the customer base.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1 learning

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• Proven experience in Human Capital Management (HCM) or HRIS/ HR systems

Other Requirements:

• Energised by challenging, evolving work environments and excels at untangling complexities

• Expertise in data analysis and manipulation within Microsoft Excel

• Hands-on experience with APIs, including integration and troubleshooting

• Exceptional communication and interpersonal abilities for engaging with clients

• Familiarity with diverse project management methodologies

Responsibilities:

• Define Project Scope: Set clear project objectives, evaluate client needs, and develop comprehensive project plans.

• Empower Clients Through Training: Facilitate engaging training sessions, share valuable resources, and provide continuous support.

• Create Tailored Solutions: Personalise Humanforce's HR platform to align with client-specific requirements.

• Conduct Rigorous Testing: Validate functionality and ensure seamless integration through thorough testing processes.

• System Integration Collaboration: Partner with IT teams to seamlessly integrate Humanforce with client systems.

Benefits:

• Hybrid flexibility

• Health and dental coverage

• Professional development

• Team events

• Company-provided laptop and equipment

Experience Requirements:

• 2–4 years of experience in product design, with a portfolio of real work on shipped products

Other Requirements:

• Impeccable taste, craft, and attention to detail

• Curious about AI and excited to explore how it can empower users in creative ways

• Enjoy collaborating with others

• Comfortable with ambiguity

• Experience designing with or around AI features

Responsibilities:

• Design impactful features

• Collaborate cross-functionally

• Explore new interaction models

• Create polished, intuitive UIs

• Grow your skills