Netcapz
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About
Netcapz is an AI-powered marketing platform that revolutionizes business communication through text messaging, including SMS, WhatsApp, and Viber. It enables businesses to engage customers, promote offers, and streamline communication with features like instant audience reach, personalized two-way conversations, and automated campaign scheduling. The platform boasts a 98% SMS open rate and 45% response rate, supporting bulk SMS and integration with over 1000 apps and CRMs. Netcapz offers flexible Pay-As-You-Go pricing and several monthly subscription plans. It ensures data security with 256-bit SSL encryption, GDPR compliance, and SOC 2 Type II certification, providing a secure and efficient solution for businesses aiming to maximize marketing impact.
Platform
Features
• scheduled sms/chats
• integrated crm
• sms gateway api for application integration
• integration with 1000+ apps
• bulk sms sending
• automated sms campaigns
• two-way personalized conversations
• multi-channel messaging (sms, whatsapp, viber)
FAQs
What’s included in the Netcapz free trial?
When you start your free trial with Netcapz, you’ll get full access to all features and 2 credits for messaging. Users in USA, Canada, Australia, and UK also receive a free local number for the first month.
How do you protect my privacy?
Netcapz protects your privacy by encrypting all communications with a 256-bit SSL certificate and being GDPR compliant and SOC 2 Type II certified. Your sensitive information is not shared with third parties.
Are there any messaging restrictions with Netcapz?
You are responsible for ensuring your messaging complies with legal requirements and data subject rights. Netcapz provides the platform, not the content, and recommends consulting a local legal professional for guidance.
How do I contact Netcapz support?
You can contact Netcapz support via email at admin@netcapz.cloud (24/7), live chat on the website, or phone during specific UTC hours (Mon-Fri: 06:00–00:00, Sat-Sun: 09:00–17:00).
How secure are payments on the Netcapz website?
Netcapz uses Stripe, a secure, PCI-compliant payment gateway, to process all payments. No credit or debit card details are stored on our site. All data transfers are encrypted with 256-bit SSL technology.
What is the Pay-As-You-Go billing model?
The Pay-As-You-Go (PAYG) model allows you to pay in advance for services without long-term commitment. You are not locked into fixed message numbers and can stop service anytime. Netcapz is 100% PAYG.
Do you offer post-pay contracts?
Netcapz does not offer post-pay or unlimited texting contracts; the service is entirely prepaid. Your SMS credits never expire, and there are no hidden fees associated with your usage.
How can I make a payment?
To make a payment, visit the “Buy Credit” page. Netcapz accepts Visa, MasterCard, American Express, PayPal, and bank transfers. We do not store credit card details unless Auto-recharge is enabled.
What is Auto-recharge and how does it work?
Auto-recharge automatically adds SMS credits to your account when your balance falls below a set amount, preventing service interruptions. It works with credit cards and PayPal and is not a subscription.
Do you send balance alerts when my balance runs low?
Yes, Netcapz sends low balance alerts via email when your balance drops below the threshold you set on the Balance Alerts page. Enabling Auto-recharge is recommended to avoid interruptions.
Do you keep credit card details on file?
No, Netcapz does not store your credit card details directly. They are securely stored on a PCI-compliant and extra-secure Stripe server, ensuring your information remains protected.
Will I be charged VAT or other taxes?
UK customers are charged 20% VAT. EU customers are charged VAT unless a VAT registration number is provided. US customers are charged sales tax based on state nexus thresholds. Tax exemptions require a certificate.
How am I charged when I send text messages?
When sending bulk texts, your account balance is deducted based on message length (longer messages cost more), message destination, and the number of recipients. Additional charges may apply for incoming messages.
How do I pay for a dedicated number and Sender ID subscriptions?
Dedicated virtual numbers and Sender ID subscriptions are billed monthly, with renewals deducted from your Netcapz account balance. Low balances may lead to cancellation. Auto-recharge is recommended.
What is your refund policy?
Used funds are non-refundable. Unused credit can be refunded upon request by emailing support@netcapz.cloud with your name, company, email, and reason. Refunds are processed within seven business days via the original payment method.
Pricing Plans
Basics
USD42.00 / Per Month• Send & Receive SMS
• Send & Receive Whatsapp
• Notifications
• Scheduled SMS/Chats
• Contacts
• USSD
• Webhooks
Conversations
USD109.00 / Per Month• Send & Receive SMS
• Send & Receive Whatsapp
• Notifications
• Scheduled SMS/Chats
• Contacts
• USSD
• Webhooks
• Actions
• Android Devices
• Whatsapp Accounts
Pro
USD269.00 / Per Month• Send & Receive SMS
• Send & Receive Whatsapp
• Notifications
• Scheduled SMS/Chats
• Contacts
• USSD
• Webhooks
• Actions
• Android Devices
• Webhooks (duplicate, assuming one entry needed for unique features listed previously for "Pro")
Pro Plus
USD450.00 / Per Month• Send & Receive SMS
• Send & Receive Whatsapp
• Notifications
• Scheduled SMS/Chats
• Contacts
• USSD
• Actions
• Android Devices
• Webhooks
• Whatsapp Accounts
Advanced Plan
USD789.00 / a monthJob Opportunities
Senior Growth Manager
Netcapz is an AI-powered text messaging service designed for businesses to engage customers, promote offers, and streamline communication across SMS, WhatsApp, and Viber.
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Front-end Developer
Netcapz is an AI-powered text messaging service designed for businesses to engage customers, promote offers, and streamline communication across SMS, WhatsApp, and Viber.
Show more details
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