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Operations Coordinator (Jira, Ironclad)
Maximize debt recovery rates and maintain customer loyalty using an AI-powered, omnichannel collection platform designed for a digital-first consumer experience.
Benefits:
Unlimited PTO
Medical benefit contributions
Experience Requirements:
At least 2 years of experience in a legal operations, or tech-focused paralegal role
Professional-level fluency in English (written and verbal)
Experience working in a remote-first or high-growth tech company environment
Other Requirements:
Tech-First Mindset
High proficiency with Google Workspace or Microsoft 365
Exceptional attention to detail
Must be a current resident of Mexico or Costa Rica
Responsibilities:
Serve as administrative support for Ironclad CLM platform
Manage LAC Help Center (Jira Service Board) queue
Manage department's shared email inboxes using Gmelius
Help maintain internal training/best practice collateral
Assist with budget tracking and invoice data organization
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Engineering Manager, Client Portal
Maximize debt recovery rates and maintain customer loyalty using an AI-powered, omnichannel collection platform designed for a digital-first consumer experience.
Experience Requirements:
7+ years of software engineering experience
2+ years specifically in a management or leadership role
Expert-level command of Next.js and TypeScript
Highly comfortable with Golang
Domain Driven Design (DDD) practitioner
Other Requirements:
Systems thinker
Cloud-Native advocate
Agile and adaptable
Responsibilities:
Lead a squad of engineers as coach and advocate
Guide the team in applying Domain Driven Design principles
Partner with Product and Design leaders for technical strategies
Oversee development of Next.js (App Router) and TypeScript frontend
Oversee health and scaling of portal services within AWS
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Junior SDET
Maximize debt recovery rates and maintain customer loyalty using an AI-powered, omnichannel collection platform designed for a digital-first consumer experience.
Benefits:
Unlimited PTO
Medical benefit contributions
Education Requirements:
Associate’s degree in Computer Science, Engineering, Information Systems, or a related field
Experience Requirements:
1–2 years of relevant experience in software testing, QA, or related technical role
Other Requirements:
Basic understanding of SDLC and testing methodologies
Exposure to bug tracking systems (e.g., Jira)
Willingness to use GenAI tools (e.g., GitHub Copilot, Gemini)
Strong verbal and written communication skills
Responsibilities:
Execute functional, regression, and integration tests across Web and API layers
Identify, document, and track defects in Jira
Use AI-powered tools to generate test cases and automated scripts
Contribute to the creation and maintenance of test data
Participate in sprint ceremonies within the Scrum process
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Product Manager, Communications
Maximize debt recovery rates and maintain customer loyalty using an AI-powered, omnichannel collection platform designed for a digital-first consumer experience.
Education Requirements:
Bachelor's degree in Computer Science, Business, or a related field
Experience Requirements:
3+ years in Product Management
Exposure to AI/ML, Data, or Communications platforms
Experience working on B2B2C products
Strong understanding of outbound communication channels (Email, SMS)
Other Requirements:
Data fluency
Soft skills for articulating complex technical concepts
Responsibilities:
Define and deliver intuitive features for enterprise clients
Create 'glass box' visibility into AI models
Manage integrations with 3rd-party vendors (Twilio, Sparkpost)
Collaborate with data science for hyper-personalization
Contribute to product roadmap for AI/ML-driven communications
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Senior DevOps Engineer I
Maximize debt recovery rates and maintain customer loyalty using an AI-powered, omnichannel collection platform designed for a digital-first consumer experience.
Education Requirements:
Degree in Computer Science or a related engineering field
Experience Requirements:
Proven ability to debug complex, distributed systems
Strong grasp of AWS services and networking fundamentals
Hands-on experience managing Kubernetes and Helm
Proficient in Python, Go, or TypeScript
Other Requirements:
Security-minded
Collaborative communicator
Responsibilities:
Design and manage scalable systems on AWS
Own Infrastructure as Code (IaC) strategy using Terraform
Optimize CI/CD pipelines using GitHub Actions, ArgoCD, and Helm
Deploy and operate Kubernetes clusters
Create custom CLI tools and automation scripts
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Senior Engineer I, Communications
Maximize debt recovery rates and maintain customer loyalty using an AI-powered, omnichannel collection platform designed for a digital-first consumer experience.
Benefits:
Unlimited PTO
Medical benefit contributions
Education Requirements:
Bachelor’s degree or equivalent experience
Experience Requirements:
Minimum of 5 years of professional software development experience
Significant experience with Golang (preferred)
Expertise in distributed serverless architecture and cloud platforms
Experience with infrastructure tools like Terraform & Github Actions
Proficiency in Docker or container orchestration platforms
Other Requirements:
Strong understanding of microservices architecture
Ability to facilitate meetings with technical/non-technical stakeholders
Problem solving skills
Responsibilities:
Develop and maintain streaming services and microservices
Translate business requirements into technical implementations
Recognize and articulate technical debt and address challenges
Lead by example through detailed code reviews
Provide technical guidance and mentorship to other engineers
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Senior Product Manager, Data Platform
Maximize debt recovery rates and maintain customer loyalty using an AI-powered, omnichannel collection platform designed for a digital-first consumer experience.
Experience Requirements:
7+ years of Product Management experience focused on data platforms
Other Requirements:
Technical strategist
Master of ambiguity
Expert communicator
Quality-obsessed
Responsibilities:
Define and execute cohesive data vision/roadmap
Lead data strategy for enterprise-wide re-platforming
Design robust self-service capabilities for downstream teams
Establish standards for data quality, taxonomy, and metadata
Partner with Engineering and Product to translate business needs
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Business Development Representative
Scale personal customer relationships and drive revenue growth with AI that maintains context across WhatsApp, email, and voice while learning user habits.
Benefits:
Competitive salary package with equity (share options)
The opportunity to be one of the first commercial hires
Direct exposure to the CEO and founding team
A front-row seat to building a company from early traction to scale
Real career growth as the company scales
Education Requirements:
Bachelor’s degree or equivalent
Experience Requirements:
First experience in sales (internship or full time)
Previous experience in a sales or business development role in B2B SaaS is a plus
Other Requirements:
Fluent in English
Based in or willing to relocate to Dublin, Ireland
Strong written communication skills
Ability to handle a high volume of outreach
Proactive and detail-oriented approach
Responsibilities:
Identify companies that fit Momntum’s ideal customer profile
Research context and identify the right stakeholders to contact
Run outbound outreach through email and LinkedIn
Align with CEO on priority segments and target accounts
Track activities accurately in HubSpot
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(Senior) Data Scientist
Accelerate your business with bespoke AI applications, from computer vision to predictive analytics, developed by Ph.D.-level data science and engineering experts.
Benefits:
Competitive salary and benefits
Flexible working hours
Ability to grow with the organization
Interesting projects that eventually go to production
Education Requirements:
MSc/Ph.D. in Mathematics, Optimization, (Electrical) Engineering, Statistics, Computer Science, Machine Learning, Physics
Experience Requirements:
3+ years of industrial experience in ML/AI-related environment
Strong expertise in Python and main data science libraries
Excellent scientific/technical writing skills
Strong communication and presentation skills
Business fluent English and German
Other Requirements:
Working with a high degree of self-responsibility and a goal-oriented approach
Deep expertise in NLP, Computer Vision, Industry 4.0, IoT, Remote Sensing
Proven ML skills (academic papers, Kaggle, GitHub)
Experience with neural networks with PyTorch/TensorFlow
Responsibilities:
Structure, manage and lead client activities and internal research projects
Manage the internal data science project
Evaluate advances in SOTA and assess applicability for customer use cases
Support presales team with developing potential use cases and project ideas
Take an active role in guiding and mentoring junior colleagues
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Senior Project Manager
Accelerate your business with bespoke AI applications, from computer vision to predictive analytics, developed by Ph.D.-level data science and engineering experts.
Benefits:
Competitive salary and benefits
Flexible working hours
Ability to grow with the organization
Interesting projects from various industries
Education Requirements:
BSc or MSc degree
Experience Requirements:
3+ years of industrial experience in Software Development or ML/AI-related environment
Expert knowledge of both theoretical and practical aspects of project management
Experience coaching and mentoring
Proven experience in people management
Proven experience in issue & risk management
Other Requirements:
Excellent customer interfacing skills
Proven experience in effective meeting facilitation
Strong knowledge of technical concepts and IT Infrastructure
Expert knowledge of project management techniques and tools
Strong communication, presentation skills, and business fluency in English and German
Responsibilities:
Structure, manage and lead client and internal projects through lifecycle
Assemble and coordinate project resources (internal, external, 3rd parties)
Manage project budget, resource allocation, and timelines
Create and continuously update the project documentation
Develop professional business relationships and effective communication
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Admin Executive
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Experience Requirements:
5–6 Years of experience in office administration or facilities management
Other Requirements:
Strong vendor management and coordination skills
Excellent organizational and multitasking abilities
Proficiency in MS Office / Google Workspace
Good communication and interpersonal skills
High ownership mindset with attention to detail
Responsibilities:
Manage day-to-day office administration, facilities, and infrastructure operations
Coordinate with vendors for office supplies, housekeeping, security, travel, and maintenance
Oversee office assets, inventory, and vendor contracts
Support HR and leadership teams with administrative requirements
Handle travel bookings, accommodation, and logistics
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Associate Director - Growth
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Benefits:
Work with a fast-growing SaaS company
High-ownership role
Collaborative and growth-oriented culture
Experience Requirements:
5–8 years in Enterprise Sales or customer success within SaaS or Tech
Other Requirements:
Strong client management, communication, and presentation skills
Analytical and data-driven approach
Proven track record in renewals, adoption, and revenue expansion
Interest in CX, automation, and AI-driven SaaS solutions
Responsibilities:
Manage and grow relationships with enterprise clients
Build success plans and track key metrics (NPS, CSAT, adoption)
Collaborate with internal teams to drive feature adoption
Conduct business reviews, workshops, and product demos
Identify and close upsell/cross-sell opportunities
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Director- Growth
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Benefits:
Opportunity to lead growth for a fast-scaling AI platform
High ownership role
Collaboration with senior leadership and cross-functional global teams
Strong career growth opportunities
Competitive compensation and performance-linked rewards
Experience Requirements:
8+ years of experience in enterprise SaaS growth, customer success, or strategic account management
Other Requirements:
Experience managing enterprise stakeholders and complex global accounts
Demonstrated success in driving renewals, expansion, and customer adoption
Data-driven and comfortable using metrics
Effective communication at executive levels
Prior experience in AI-driven SaaS or CX platforms is an advantage
Responsibilities:
Own and grow strategic enterprise accounts
Build and execute growth strategies (upsell/cross-sell)
Lead executive stakeholder engagement and business reviews
Collaborate with Product, Sales, and Delivery teams
Mentor and guide growth-focused teams
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Sales Development Representative
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Experience Requirements:
Minimum 2 years of experience in Business development
Other Requirements:
Excellent Spoken English Skills
Admirable written & interpersonal skills
Experience in software companies preferred
Responsibilities:
Identify and contact decision-makers
Coordinate & book appointments for the sales team
Write sales emails
Identify trends & customer needs for pipeline building
Initiate cold calls to potential customer database
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Analyst - CFO's office (CA Fresher)
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Education Requirements:
Bachelor’s degree in Finance, Accounting, Economics, or a related field
Experience Requirements:
1–3 years of experience in FP&A, corporate finance, investment banking, or consulting
Other Requirements:
Strong Excel/Google Sheets skills
Familiarity with ERP/BI tools (SAP, Oracle, etc.) is a plus
Good understanding of basic accounting and financial statements
Strong analytical and problem-solving skills
Responsibilities:
Assist in preparing annual budgets and quarterly forecasts
Perform variance analysis for deviation explanations
Build and maintain basic financial models
Track and report on key performance indicators (KPIs)
Partner with Accounting during month-end close
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Information Security Associate
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Benefits:
Hands-on training and mentorship
Exposure to live client projects
Strong foundation in AI operations
Education Requirements:
ISO 27001 LA/LI or other recognized security/compliance creds is an advantage
Experience Requirements:
0.5–2 years of experience in InfoSec, GRC, or compliance
Other Requirements:
Solid grasp of key security frameworks
Understanding of cloud/SaaS environments
Clear communication and documentation skills
Responsibilities:
Support daily InfoSec operations and security control checks
Manage documentation for ISO 27001, SOC 2, and GDPR
Respond to customer security & compliance questionnaires
Perform access reviews and user onboarding/offboarding checks
Work with CISO on improving security processes
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Enterprise Sales Manager
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Education Requirements:
Bachelor's degree in Business Administration, Marketing, or a related field
MBA or equivalent preferred
Experience Requirements:
Minimum of 6 years of experience in a similar role
Other Requirements:
Proven track record of success in enterprise sales
Excellent communication and interpersonal skills
Familiarity with CRM software (e.g., Salesforce)
Willingness to travel as necessary
Responsibilities:
Develop and implement sales strategies for enterprise segment
Build and maintain relationships with key C-suite stakeholders
Oversee the sales pipeline and ensure accurate forecasting
Collaborate with internal marketing and product teams
Track and report on sales performance metrics
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Associate Project Manager – AI Delivery
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Benefits:
Ownership of AI-first products
Work at intersection of CRM and conversational AI innovation
Collaboration with global enterprise clients
Exposure to cutting-edge AI tooling
Education Requirements:
PMP, CSPO, or equivalent product/project credentials is an advantage
Experience Requirements:
2–5 years of experience in product management, project management, or business analysis
Other Requirements:
Hands-on exposure to conversational AI platforms
Understanding of CRM systems and integration workflows
Experience with WhatsApp Business API is an advantage
Responsibilities:
Drive end-to-end project delivery from discovery to go-live
Collaborate with engineering and AI teams on solutions
Lead CRM integration use cases and workflows
Analyze bot performance metrics for optimization
Manage Agile delivery cycles and sprint planning
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Management Trainee - AI Delivery
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Benefits:
Hands-on training and mentorship
Exposure to live client projects and enterprise systems
Strong foundation in AI operations and project delivery
Education Requirements:
Graduate degree in Business, Technology or Engineering
Other Requirements:
Good communication and interpersonal skills
Eager to learn in a fast-paced environment
Basic knowledge of project management concepts
Responsibilities:
Understand client requirements and business objectives
Assist in preparing documentation such as BRDs and PRDs
Support project execution activities under guidance
Participate in client meetings, demos and training sessions
Coordinate with internal teams for timely delivery
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Senior Project Manager
Resolve up to 90% of customer queries autonomously with low-latency voice and digital AI agents tailored for large-scale enterprise support and CX workflows.
Benefits:
Ownership of mission-critical enterprise CX transformation programs
Direct exposure to global customers and AI implementations
Leadership visibility
Fast-growing SaaS environment
Education Requirements:
PMP, Scrum Master, or equivalent certification is an advantage
Experience Requirements:
8+ years of experience in technical project management
At least 3 years in a senior or team-handling role
Other Requirements:
Experience delivering SaaS or AI-led enterprise solutions
Strong in planning tools like Jira, Asana, or MS Project
Confidence engaging with senior client stakeholders
Responsibilities:
Take complete ownership of complex technical project delivery
Act as primary customer-facing leader for project discussions
Lead and mentor project managers
Run daily scrums and track progress across tools
Drive weekly and monthly business reviews with stakeholders
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