Certainly
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About
Certainly builds AI agents and chatbots tailored to businesses, transforming customer service, boosting e-commerce conversions, and elevating marketing strategies. The platform's intelligent AI automation resolves support tickets, provides personalized product recommendations, and creates consistent, personalized customer journeys across all touchpoints. Certainly handles the entire implementation process, from discovery and design to development, deployment, and optimization. For users desiring more control, an intuitive flow builder is available to customize conversations and fine-tune AI agent responses without coding. The platform integrates with existing software like Shopify, OpenAI, Zendesk, Google Analytics, and Klaviyo to streamline operations and enhance customer interactions.
Platform
Features
• omnichannel customer engagement
• continuous performance optimization
• extensive crm & platform integrations (shopify, zendesk, openai, etc.)
• proprietary data indexing
• no-code ai flow builder
• personalized e-commerce recommendations
• automated customer support & ticket resolution
• tailored ai agents & chatbots
Pricing Plans
Starter
Unknown Price• 12,000 annual conversations
• 1 AI Agent
• Web Widget Channel
• NLU Intention Flows
• Generative AI Based Upon OpenAI
• Proprietary Data Indexing (3 PDF/CSV Sources)
• Mail Handover
• Operational Reporting
• Email Support
• GenAI Reports (€50 p/m supplement)
Growth
Unknown Price• 60,000 annual conversations
• Up to 4 AI Agents
• 3 Communication Channels
• NLU Intention Flows
• Generative AI (OpenAI based)
• Proprietary Data Indexing (up to 10 PDF/CSV Sources)
• Mail Handover & Operational Reporting
• Email Support & Pooled CSM
• Advanced Escalations & Integrations to Out-of-the-Box Platforms
• GenAI Smart Reporting
Enterprise
Unknown Price• 300,000 annual conversations
• Unlimited AI Agents
• Unlimited Channels
• Advanced Escalations & Integrations to Complex Platforms
• LLM Agnosticism
• Version Control and Change Management
• Workflow-Based Automation
• Custom Reporting & Chat API
• Dedicated CSM
• Resolution-Based Pricing (Optional)
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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