Olivya
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About
Olivya is an AI-driven customer engagement platform designed to scale customer service without increasing team size. It offers features such as multi-channel support, personalized customer profiles, and advanced analytics. The platform allows businesses to respond to customer queries, solve issues, escalate when needed, and log interactions. Olivya also focuses on building deep customer relationships by creating detailed profiles based on hobbies, interests, and lifestyle signals. Pricing plans range from basic options for startups to enterprise-level solutions with unlimited features.
Platform
Features
• analytics
• multi-channel support
• knowledge base
• customer engagement platform
• personalized customer profiles
• ai-driven customer service
Pricing Plans
Explore
£30.00 / /month• 1 Workspace
• 1 Editor
• 1 Agent
• 3,000 Responses Or 60 Minutes Of Call
• 1x1 MB Knowledge Bases
• Basic Analytics
• Up to 3 actions
• Basic Support
Start
£120.00 / /month• 1 Workspace
• 3 Editors
• 3 Agents
• 12,000 Responses Or 240 Minutes Of Call
• 3x20 MB Knowledge Bases
• Basic Analytics
• Up To 10 Actions
• Basic Support
Grow
£600.00 / /month• 1 Workspace
• 10 Editors
• Unlimited Agents
• 60,000 Responses Or 1,200 Minutes Of Call
• 10x500 MB Knowledge Bases
• Advanced Analytics
• Unlimited Actions
• White Glove
Expand
Unknown Price• Unlimited Workspaces
• Unlimited Editors
• Unlimited Agents
• Unlimited Responses
• Unlimited Minutes Of Call
• Unlimited Knowledge Bases
• Advanced Analytics
• Unlimited Actions
• On-Demand
Job Opportunities
Data Engineer
AI-driven customer engagement platform for scaling customer service with personalized experiences and multi-channel support.
Experience Requirements:
Proven experience in coding, particularly with Flask, Nginx and Gunicorn (required)
Familiarity with Google Compute Engine (required)
Experience with Docker and Kubernetes (required)
Eagerness to learn and adapt in a fast-paced environment
Excellent problem-solving skills and a team-oriented mindset
Responsibilities:
Develop and maintain web applications using Python and Flask.
Manage server-side technologies like Nginx.
Help the team scale and run the app smoothly.
Work with Google Compute Engine for cloud solutions.
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Sales And Marketing Specialist
AI-driven customer engagement platform for scaling customer service with personalized experiences and multi-channel support.
Experience Requirements:
Experience in marketing, preferably within the technology industry, with a proven track record of successful marketing campaign execution(Required)
Knowledge of Canva or Adobe tools to design Ads (Required)
Strong understanding of digital marketing, content creation and social media strategy. (Required)
Knowledge in marketing automation tools and analytics platforms.
Proficiency in English (Work level, required)Google ads certificateEagerness to learn and adapt in a fast-paced environment (required)Excellent problem-solving skills and a team-oriented mindset (required)
Responsibilities:
Lead Olivya’s digital marketing strategy
Marketing Strategy Development: Design and implement comprehensive marketing strategies that align with our business objectives, driving brand growth and customer acquisition.
Campaign Management: Plan, execute, and optimise multi-channel marketing campaigns, including digital marketing, content marketing, email marketing, social media, and events.
Content Creation: Create compelling content that communicates our value proposition, engages our audience, and supports our sales efforts.
Market Research & Analysis: Conduct market research to identify customer needs, industry trends, and competitive positioning, using insights to refine marketing strategies.
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