Cust
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About
Cust is an AI Agents Platform for Elite Customer Success Teams. It helps CSMs serve more customers by using AI agents that research customers, recommend next best actions, execute them in one click, extract conversational insights, fix contact data, and automate data entry. Cust aims to offer a high-touch experience for even the smallest of your customers. It helps to increase net revenue retention by onboarding, escalating feedback, and handling renewals and expand revenue by executing upsell & cross-sell playbooks. It also recovers revenue by re-engaging dormant customers.
Platform
Task
Features
• one-to-one conversations at scale to prevent churn, expand, and recover revenue
• automate data entry
• fix contact data
• extract conversational insights
• execute them in one click
• recommend next best actions
• agents research customers
• ai agents enable csms to serve more customers, better.
Pricing Plans
Essential
Unknown Price• Unlimited seats
• Unlimited email accounts
• Manage 250 contacts
• CSM Copilot
• 1 Customer Journey
• One-click CRM integration
• Conversational insights
• Health score
Business
Unknown Price• Unlimited seats
• Unlimited email accounts
• Manage 1,000 contacts
• Everything in Essential plan
• CSM Autopilot
• 3 Customer Journeys
• Integrate Analytics platforms
• Integrate Support platforms
• Integrate Slack Connect
• Run CS in any languageAutomate tasks across multiple platformsAutomatically fix contact data
Scale
Unknown Price• Unlimited seats
• Unlimited email accounts
• Manage unlimited contacts
• Everything in Business
• Unlimited Customer Journeys
• Fine-tuned AI agents
• Custom integrations
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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