Beth

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About
Beth is a Generative AI tool designed for customer engagement, enabling more conversations with potential and existing customers. It delivers helpful, personalized interactions day and night, improving customer experience, building relationships, and reducing buying friction. Beth possesses expert-level intelligence, capable of acting as a personal shopper, virtual dietitian, or technology advisor. It also collects strategic insights at machine-cent costs. Engineered for trustworthiness, Beth is the first chatbot to combine Generative AI with a comprehensive governance framework, using specific subject matter to constrain language models and prevent hallucination. This framework monitors compliance, handles PII, manages prompts and output, and collects records for auditing. It's powered by an organization's own knowledge graph, leveraging formal knowledge structures and human-in-the-loop oversight to ensure safe AI.
Platform
Features
• rest api for integration
• live chat & intent handover
• human-in-the-loop and pii detection
• multi-channel deployment (consumer & enterprise)
• no-code knowledge graph creation (graph workspace)
• custom knowledge graph integration
• comprehensive governance framework for trustworthiness
• generative ai for customer engagement
Pricing Plans
Specialist
USD99.00 / per month (billed annually)• 3,000 queries
• Uses ChatGPT
• All consumer channels
• One Workspace user
• Three on-demand graphs
• 20 stored graphs
• Table-to-Graph import
• Live chat handover
• Intent handover
Team
USD299.00 / per month (billed annually)• 10,000 queries
• Uses ChatGPT
• All consumer channels
• Enterprise channels
• Three Workspace users
• Four on-demand graphs
• 50 stored graphs
• Table-to-Graph import
• Live chat handover
• Intent handover onboarding assistance included for the first 90 days. Additional assistance may be available with a Professional Services contract. Professional Services are available to all Enterprise subscribers but may also be available for Business or Team plans (if capacity allows and by negotiation). Please contact us for details. Note that Enterprise credits are intended to be used for LLM interaction costs. You should ensure that the LLM API is configured to use the API Key associated with your account in the Beth Control Panel so that these costs can be accurately counted and attributed. Credits are not used for graph processing costs unless they are also LLM interaction costs. The Beta program offers limited functionality and may not reflect final product pricing or features. We will keep you informed of any changes as we approach the full release. Please note that queries are counted as each prompt sent to the LLM and its corresponding response. For example, if a user sends a question, that is one query, and if Beth responds, that is another query. This method applies to both user-initiated and Beth-initiated messages. The intent handover feature allows Beth to smoothly transition a conversation to a human agent or another bot based on predefined triggers or when a user explicitly requests it. This ensures that complex or sensitive queries are handled appropriately. Enterprise customers can also get tailored support and advanced features upon request, often including a dedicated account manager and custom integration options. Please contact our sales team to discuss the Enterprise plan features and pricing. On-demand graphs are knowledge graphs that are spun up and down as needed, reducing resource consumption for less frequently accessed data. They offer flexibility and cost savings by only consuming resources when active. For example, a graph might be activated for a specific marketing campaign and then deactivated afterward. In contrast, an 'always-on' graph is continuously available, suitable for critical, high-traffic knowledge bases. You can define various parameters for your graph, including processor type, memory allocation, storage size, and caching strategies through the Beth Control Panel. This allows fine-tuning performance and cost based on your specific needs. Data security is paramount; your graphed knowledge and data are stored in a highly secure environment with robust encryption protocols. Access is strictly controlled, and all data transfers are encrypted. We comply with industry best practices and relevant data protection regulations. The Table-to-Graph Import feature streamlines the process of converting structured data from tables (e.g., CSV, Excel, databases) into a knowledge graph. This allows for easy ingestion of existing data without manual graph construction. The API provided offers extensive functionalities for programmatic interaction with Beth, allowing developers to integrate Beth's capabilities into their own applications and workflows. This includes adding and modifying concepts in the knowledge graph, triggering queries, and retrieving responses. If you need help, our comprehensive documentation and support team are available. You can also join our community forum to connect with other users and share best practices.
Business
USD499.00 / per month (billed annually)• 20,000 queries
• Uses ChatGPT
• All consumer channels
• Enterprise channels
• Ten Workspace users
• Five on-demand graphs
• One always-on graph
• 100 stored graphs
• Table-to-Graph import
• Live chat handover onboarding assistance included for the first 90 days. Additional assistance may be available with a Professional Services contract. Professional Services are available to all Enterprise subscribers but may also be available for Business or Team plans (if capacity allows and by negotiation). Please contact us for details. Note that Enterprise credits are intended to be used for LLM interaction costs. You should ensure that the LLM API is configured to use the API Key associated with your account in the Beth Control Panel so that these costs can be accurately counted and attributed. Credits are not used for graph processing costs unless they are also LLM interaction costs. The Beta program offers limited functionality and may not reflect final product pricing or features. We will keep you informed of any changes as we approach the full release. Please note that queries are counted as each prompt sent to the LLM and its corresponding response. For example, if a user sends a question, that is one query, and if Beth responds, that is another query. This method applies to both user-initiated and Beth-initiated messages. The intent handover feature allows Beth to smoothly transition a conversation to a human agent or another bot based on predefined triggers or when a user explicitly requests it. This ensures that complex or sensitive queries are handled appropriately. Enterprise customers can also get tailored support and advanced features upon request, often including a dedicated account manager and custom integration options. Please contact our sales team to discuss the Enterprise plan features and pricing. On-demand graphs are knowledge graphs that are spun up and down as needed, reducing resource consumption for less frequently accessed data. They offer flexibility and cost savings by only consuming resources when active. For example, a graph might be activated for a specific marketing campaign and then deactivated afterward. In contrast, an 'always-on' graph is continuously available, suitable for critical, high-traffic knowledge bases. You can define various parameters for your graph, including processor type, memory allocation, storage size, and caching strategies through the Beth Control Panel. This allows fine-tuning performance and cost based on your specific needs. Data security is paramount; your graphed knowledge and data are stored in a highly secure environment with robust encryption protocols. Access is strictly controlled, and all data transfers are encrypted. We comply with industry best practices and relevant data protection regulations. The Table-to-Graph Import feature streamlines the process of converting structured data from tables (e.g., CSV, Excel, databases) into a knowledge graph. This allows for easy ingestion of existing data without manual graph construction. The API provided offers extensive functionalities for programmatic interaction with Beth, allowing developers to integrate Beth's capabilities into their own applications and workflows. This includes adding and modifying concepts in the knowledge graph, triggering queries, and retrieving responses. If you need help, our comprehensive documentation and support team are available. You can also join our community forum to connect with other users and share best practices.
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