Interakt
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About
Interakt is a WhatsApp Business platform designed for small and medium-sized businesses (SMBs) and direct-to-consumer (D2C) brands. It offers a range of features including WhatsApp Business API integration, automated workflows, chatbot capabilities, Click-to-WhatsApp ads, and sales and marketing tools. Interakt aims to simplify customer communication, boost sales, and improve customer satisfaction. The platform offers various pricing plans, including a free trial, with different levels of features and messaging capabilities. Key features include a shared team inbox, automated workflows, AI-powered chatbots, and analytics dashboards.
Platform
Keywords
Features
• whatsapp marketing
• click to whatsapp ads
• whatsapp business api
• whatsapp automation
• whatsapp commerce
• whatsapp crm
• whatsapp notification library
• whatsapp chat widget
FAQs
When can I start using Interakt?
As an official WhatsApp Business service provider, Interakt helps you grow your online sales and transform customer experience at scale. If you’re looking to boost your revenue by leveraging WhatsApp as a sales channel, you can start using Interakt anytime. We also offer a 14-day free trial program, you can start using Interakt within minutes of signing up with us. You can also reach out to our support team and we get things done for you at NO extra costs. Watch this[ video](https://www.youtube.com/watch?v=q-EA4bzmapc&t=66s) to learn how to get started with your 14-day free trial.
How does Interakt's 14-day free trial work?
In our 14-day free trial program, you get access to the entire stack of power-packed features on Interakt for FREE. You get to use all the top-notch features and even if your Facebook business verification is pending, you still get to explore your inbox features with limited messaging options. Before you complete the [Facebook business verification process,](https://www.youtube.com/watch?v=Q%5FUAkFGr0yw) WhatsApp will approve your number to be used for sending messages in a restricted manner. Facebook permits businesses to get started right away with limited messaging options, so that businesses can explore how WhatsApp Business APIs can power-up communication and customer engagement. Facebook also uses this time to ensure that they’re accepting authentic businesses to keep the WhatsApp community spam-free. Make the best use of Interakt’s free trial period to explore all the features that we’ve built for your business. During your free trial period, we aid you with the process for business verification which usually takes between 3 business days to 4 weeks. Once you get verified, you’ll be able to have upto 25 conversations on Interakt. (a conversation is a 24 hour messaging window with a given phone number) Watch this [video](https://www.youtube.com/watch?v=q-EA4bzmapc&t=66s&ab%5Fchannel=InteraktforWhatsAppBusiness) to learn more.
What are the messaging restrictions during the 14-day free trial period?
During the 14-day free trial period, while you will have FREE access to all the amazing features on Interakt, there may be certain restrictions on messaging if your Facebook Business Verification is pending. These restrictions can be- – You can receive an unlimited number of messages from your users but you can only chat with 10 unique users per day during this period. – You can send notifications to 2 unique users in a day. Notifications can be sent using WhatsApp templates that are pre-approved by Facebook. Please note: You need to complete your Facebook business verification before your trial access expires in 14 days. Your trial access allows you to send messages to a limited set of phone numbers before your business is verified. Once your business verification is complete, you will have access to more functionality on your account.
How does your WhatsApp Business account work before your Facebook Business Page is verified?
When you create a WhatsApp business account, you’ll need to verify your Facebook business page. This may require documents such as a certificate of incorporation or a business license. Before your business is verified, you can test out the messaging feature by sending free test messages to a limited range of numbers in a **trial experience.** Once you’ve uploaded official documents to verify your business, you’ll have access to an **expanded trial experience** with additional messaging options. Test Message Types When you send test messages in your unverified WhatsApp business account, you can send the following types of messages: Notifications: One way messages, such as an appointment reminder or a shipping confirmation. These messages will be limited to WhatsApp-defined templates, only during the unverified state to test the experience. Trial experience: 2 separate phone numbers, 10 messages per day Expanded trial experience: 2 separate phone numbers, 10 messages per day Customer care: A two-way conversation between you and a customer, such as product questions. Trial and Expanded Trial experience: 10 separate phone numbers, 25 conversations. A conversation is a 24-hour messaging window with a given phone number. Please note that this trial experience & expanded trial experience expires in 14 days.
How can I unlock unlimited messaging on Interakt?
To be able to make the best use of Interakt, get started with your Facebook Business Verification process right away. As soon as your business gets verified, the messaging restrictions will be lifted and you’ll be able to use Interakt with unlimited access. The best part is that until you’re in the free trial, you don’t need to first pay us to start utilizing unlimited messaging. You can start your verification process by submitting the required details for Facebook Verification. Once you have submitted all the required details, you will need to wait until your verification is approved, which usually takes anywhere between 3 business days to 4 weeks from Facebook’s end. Please note: You need to complete your Facebook business verification before your trial access expires in 14 days. Your trial access allows you to send messages to a limited set of phone numbers before your business is verified. Once your business verification is complete, you will have access to more functionality on your account. If you want to know more about the Facebook Business Verification please visit our [detailed guide.](https://www.interakt.shop/blog/how-to-get-your-business-verified-on-facebook-business-manager/)
How does Interakt's pricing work?
There are two components to the Interakt’s pricing structure: 1. Subscription charges– based on the plan you choose for your business, this is a monthly/annual recurring charge and is auto charged by Interakt on your saved payment method at the start of each billing cycle. 2. WhatsApp conversation charges – initiated by your Business and/or by your Customers/Users. This is deducted from your Prepaid Wallet. For WhatsApp Conversations initiated by your Business via One-time Campaigns, your Prepaid Wallet on Interakt would get deducted upon setting any campaign live. Should your campaigns be cancelled before delivering or for messages that didn’t get delivered due to any reason, your deducted amount for such failed messages gets added back into your wallet at the end of the day. For WhatsApp Conversations initiated by your Users (i.e Customers) or your Business in the form of 1-1 messages or Ongoing Campaigns, these are deducted in real time and you need to ensure you maintain sufficient balances in your wallet for uninterrupted communication. Note, to ensure your Business and it’s conversations with your Users runs smoothly, we strongly suggest maintaining a minimum Prepaid Wallet balance of INR 1000 or above So to summarise, Interakt’s Total monthly billing = Subscription Charges based on your plan deducted from your saved payment method + WhatsApp Conversation Charges deducted from your Prepaid Wallet.
Will I get alerts for my WhatsApp prepaid wallet balance on Interakt?
Yes. You will get alerts for deductions, recharge, low balance (below INR 1000) & insufficient balance (below 0).
How can I make the payments on WhatsApp prepaid wallet?
You can make payments by clicking on the ‘Add Balance’ button on the wallet tab in your account. Just recharge using the payment gateway/method of your choice and the credits will be reflected in your wallet balance.
Can I pay later on WhatsApp prepaid wallet?
Unfortunately, you will not be able to pay later since the platform will now be tightly coupled with the wallet balance. If the wallet balance goes negative, then all your campaigns could get paused, including ongoing campaigns or calls made from public APIs.
What will be the minimum balance required on Interakt's WhatsApp prepaid wallet?
There is no minimum balance requirement at the moment. However, we strongly suggest maintaining a balance of INR 1000 or above for reducing the possibility of the account getting paused.
Is there a $ pricing?
No, all our plans are billed in INR. If you wish to pay in a different currency, you can estimate the approximate cost of our subscriptions based on the conversion rates. [Click here](https://www.interakt.shop/whatsapp-conversation-pricing) to view the list of country-wise conversational charges. For Shopify store owners on Interakt, if your billing is managed via Shopify, then the above costs in rupees will be charged to you in USD.
Is Interakt cheaper than any WhatsApp API solution. Is there a catch like a one-time setup fee?
No, there is no one-time setup fee involved. We have a very simple and transparent pricing structure that is completely aligned with your business growth. We offer you to access our WhatsApp Business platform for FREE at no setup costs and no hidden charges. You don’t even need to provide your credit card details while you sign-up for the free trial. We have worked hard to bring down the cost of such an all-in-one WhatsApp Business solution. As we are an official WhatsApp Business service provider, you get the complete benefit of our platform at a much affordable pricing.
But WhatsApp is free. What does WhatsApp conversation charges mean?
Yes, WhatsApp as a messaging app or a business app is free. However, for businesses looking to start communicating to their customers and grow their sales at scale, WhatsApp Business API platform is the best fit. To leverage WhatApp Business platform as a sales channel, there are conversation charges levied by WhatsApp. When you send a notification to your customer via WhatsApp Business platform, they are chargeable if your customer has not replied in the last 24 hours. The charges depend on the country code of your customers’ WhatsApp account. We bill these charges on actuals to you without any surcharge. For Shopify store owners on Interakt, if your billing is managed via Shopify, then the above costs in rupees will be charged to you in USD.
How do automatic payments work?
Automatic Payment method is introduced to ease the process of monthly billing & payments that is debited from your account. According to the Reserve Bank of India, all banks & card issuers need to follow the e-mandate guidelines to set up automatic payment for their customers. If the amount is below INR 15,000, the payment can be auto-debited from the card, else an OTP will be required for amount above INR 15000. [Click here to learn more about how to set up automatic payments on your card](https://www.interakt.shop/resource%5Fcentre/how-to-setup-automatic-payments-with-rbis-e-mandate-guidelines/)
How many team members can I add to my Interakt account?
Interakt supports unlimited team member logins in any pricing plan that we offer. You can add as many team members as you need for your business.
Pricing Plans
Starter
USD58.00 / quarterly• Unlimited agents (Owner/Admin)
• Conversation charges as applicable in your region
Enterprise
Unknown Price• Unlimited agents
• Unlimited conversations
• No Markup Charges
• Dedicated Account Manager
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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