Benefits:

• Be part of a forward-thinking company with an inspiring mission to connect innovation with industrial power for global transformation.

• Enjoy a fun work environment in Brussels, surrounded by passionate professionals committed to making an impact.

• Engage with top-tier corporate clients from many different industries around the world, expanding your network and expertise

Experience Requirements:

• Proven experience or a strong interest in client relationship management, preferably in B2B and tech.

• Strong communication and interpersonal skills, with the ability to connect with stakeholders at various levels and from various industries.

• Analytical mindset with the capacity to understand complex client needs and translate them into actionable plans.

• Business literacy and curiosity: a broad understanding of various sectors or the ability to quickly grasp new industries.

• Fluency in English reflecting our international client base Detail-oriented and rigorous: thoroughly prepare, fully understand client requirements, and deliver accurately and on time. Humour: we take the sense of humour very seriously

Other Requirements:

• Experience with HubSpot and skills in presentation design are a plus

Responsibilities:

• Drive client engagement by maintaining and strengthening relationships with corporate clients, ensuring their success and satisfaction with Novable's scouting solutions.

• Collaborate closely with sales and product teams to align client goals with Novable’s offerings and achieve long-term value creation for our partners.

• Perform client onboarding, conduct regular client meetings, and lead business reviews to ensure satisfaction, drive platform usage, detect upsell and cross-sell opportunities, and collect customer feedback.

• Utilize feedback loops to suggest platform enhancements, contributing to ongoing client satisfaction and product development.

• Control and validate product releases before delivery, ensuring quality and alignment with client needs, and report any bugs or issues to the relevant teams for resolution. Deliver comprehensive reports and presentations to both internal and external stakeholders, showcasing the impact of Novable’s solutions on client objectives. Co-manage a global team of scouting experts, overseeing daily interactions and the execution of scouting campaigns and innovation consulting projects

Experience Requirements:

• business literacy, you will be involved in various aspects of the business in general, our clients are active in a very large variety of sectors

• curiosity, eagerness to learn, discover new companies

• analytic mindset: you like to analyze and understand the business model of various companies

• excellent communication skills

• good command of English (written and spoken)

Other Requirements:

• Working language is EN, knowledge of FR and/or NL is a clear plus. At Novable we enjoy our multi-cultural environment, made of different people with many backgrounds, nationalities, and languages. We find diversity empowering so we look forward to you integrating into our team. Remote working possible some days of the week, but regular presence at the Brussels office is a must

Responsibilities:

• Assist in the organization of client onboarding, and daily follow-up activities;

• Schedule, organize, and co-animate client meetings;

• Participate in innovation consulting projects;

• Conceive new or improve existing procedures regarding the customer journey.

• Control and validate product release before delivery; Receive customer feedback and transfer it internally Carry out testing campaigns and bug-reporting