Brand24
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About
Brand24 is an AI-powered social listening tool that helps businesses monitor their brand mentions across social media, news, blogs, videos, forums, podcasts, reviews, and more. It offers features like sentiment analysis, report creation, reach and awareness tracking, and access to customer insights. The AI capabilities include language detection (108 languages supported), context of discussion (via word cloud), and advanced sentiment analysis. Brand24 boasts over 4000 clients and 25 million online sources monitored in real-time. Pricing plans range from Individual to Enterprise levels, with options for monthly or annual billing. A free 14-day trial is available.
Platform
Task
Features
• decide based on data
• get to know your customers
• automate reporting
• measure awareness
• track reach
• create reports
• analyze sentiment
• monitor brands
FAQs
Can I try Brand24 for free?
Sure! Your first 14 days are free of charge. Just sign up for our trial. No credit card required.
Can I pay annually?
Yes, Brand24 is also available by annual subscription. To subscribe annually, simply start a free 14-day trial and then contact us. We'd be happy to change your plan to an annual subscription.
What is a keyword?
A keyword can be any word or phrase that you would like to track across the Web. It can be a single word like Nike or a slogan like Just do it. The more keywords you’d like to track, the higher the subscription plan you can choose for using Brand24.
What is a mention?
A mention is a single result. It is a unique URL for a social media post, blog post, message board post, news article, etc - that contains one of the keywords you are tracking. The more mentions your account collects, the higher the subscription plan you can choose for using Brand24.
Can I cancel at any time?
Naturally! There is no commitment. You can cancel your subscription at any time.
Do you automatically charge me if I exceed keywords or mentions limits?
No. We never charge more than the price of the subscription plan you choose. If your account collects more mentions than your subscription plan permits, we will contact you to talk about a potential upgrade.
Is there a custom plan?
Yes. We can customize a dedicated subscription plan to suit your specific needs.
What payment options do you accept?
We accept MasterCard, Visa or American Express. For customers who have subscribed annually, we also accept bank transfers.
What happens if I am not satisfied with my Brand24 purchase?
If you're not satisfied with Brand24, we offer a 30–day money–back guarantee, no questions asked.
Pricing Plans
Individual
$149.00 / per month• 3 keywords
• 2K mentions / mo
• 1 user
• Update every 12h
• Basic AI features
Team
$199.00 / per month• 7 keywords
• 10k mentions / mo
• Unlimited users
• Update every hour
• Basic AI features
Pro
$299.00 / per month• 12 keywords
• 40k mentions / mo
• Unlimited users
• Realtime update
• Advanced AI features
Enterprise
$499.00 / per month• 25 keywords
• 100k mentions / mo
• Unlimited users
• Realtime update
• Advanced AI features
Job Opportunities
Head of Client Retention
AI-powered social listening tool for brand monitoring, sentiment analysis, and customer insights.
Benefits:
Attractive pay model (proposed salary bands = base + sales commission; dependent on your experience)
Ability to implement your ideas and solutions
Challenging and inspiring environment
Casual atmosphere with a flat reporting structure and 100% ownership
Multisport, healthcare program, benefits cafeteria, English language lessons, and other perks
Experience Requirements:
At least 3 years of experience in a SaaS company in Client Retention/Customer Success
Other Requirements:
Excellent English skills (at least C1 level)
Proven experience in leading and managing a team
Strong analytical skills with the ability to interpret data and make data-driven decisions
Familiarity with modern online payment systems and AI tools
Knowledge of software tools that support customer retention, onboarding, and analytics
Customer-centric mindset with a focus on delivering exceptional customer experiences
Responsibilities:
Voluntary churn and involuntary churn are your biggest enemies – you know each of their weaknesses because, as an expert, you keep up with the latest trends in this field. You know how to defeat them.
You keep up with market trends and enjoy testing them in practice; AI tools are not new to you but rather a standard.
Online payment systems hold no secrets for you – you anticipate market innovations in this area.
Analyzing product and customer behavior allows you to identify their needs and accurately enhance their retention.
Effective onboarding of new customers is paramount to you. You understand the significance of properly introducing a customer to the tool and the customer community.
Show more details
Business Development Manager
AI-powered social listening tool for brand monitoring, sentiment analysis, and customer insights.
Benefits:
Attractive pay model (base + sales commission)
Hitting +100% monthly sales targets will increase your salary beyond the presented range
Ability to implement your ideas and solutions
Challenging and inspiring environment
Casual atmosphere with a flat reporting structure and 100% ownership
Experience Requirements:
Proven track record in active outbound sales, focusing on B2B sales
Other Requirements:
Exceptional communication, negotiation, and interpersonal skills
Ability to work independently and as part of a team
Results-oriented with a drive to meet and exceed sales targets
Experience with CRM software, e.g. Pipedrive, and sales tracking tools
Self-motivated, proactive, and resourceful
Highly organized, driven, proactive, collaborative team player with an analytical and problem-solving mindset
Business and data analysis understanding, ability to turn data into insight
Great English skills
Responsibilities:
Identify and target potential clients through extensive market research
Conduct proactive outreach through calls, emails, and other communication channels
Develop and maintain the sales pipeline
Leading the entire sales cycle from prospecting through winning to expansion of strategic business
Build and manage relationships with prospects, understanding their needs and pain points
Show more details
Ratings & Reviews
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