Associate Director - Growth
Benefits:
Work with a fast-growing SaaS company
High-ownership role
Collaborative and growth-oriented culture
Experience Requirements:
5β8 years in Enterprise Sales or customer success within SaaS or Tech
Other Requirements:
Strong client management, communication, and presentation skills
Analytical and data-driven approach
Proven track record in renewals, adoption, and revenue expansion
Interest in CX, automation, and AI-driven SaaS solutions
Responsibilities:
Manage and grow relationships with enterprise clients
Build success plans and track key metrics (NPS, CSAT, adoption)
Collaborate with internal teams to drive feature adoption
Conduct business reviews, workshops, and product demos
Identify and close upsell/cross-sell opportunities
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