Fonada
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About
Fonada is a cloud telephony and customer engagement platform offering end-to-end services including voice, SMS, and AI-powered solutions. Their platform includes features such as IVR, cloud contact center, number masking, click-to-call, voice broadcasting, chatbots, voicebots, speech analytics, and text-to-speech. They offer services to various industries including banking, IT, education, automobile, consumer goods, logistics, travel, media, consulting, and healthcare. Fonada boasts a no-code platform, high connectivity, and 24/7 support.
Platform
Features
• ai-powered customer engagement
• voice response
• ivr system
• ivr number office ivr solutions
• ivr blaster
• ivr service
• multi level ivr
• cloud call center
FAQs
Does Fonada Provide A Free Trial?
Fonada offers a demo panel for businesses looking to get a broadcasting solution like SMS, OBD, IVR, and Whatsapp. Upon further request, we avail a volume of 100 – 1000 credits, depending upon the scale of the enterprise.
What Is Fonada’s Privacy Policy?
At Fonada, we protect our consumer’s privacy by implementing consensual corporate legality. By filling up our service form, we gather personal information like name, email, address, phone number, and services to enter your details in the database. Protecting confidential information is transmitted via Secure Socket Layer (SSL) technology, which can be authorized by only special access rights. We don’t share any information with outside parties and keep the information confidential to protect our consumers from fraud attacks and hackers.
How Does Fonada Confirm The Payment?
After the trial period ends, Fonada asks the user to enter their payment details according to the volume requested by the company. Payment initiation can be done through any method, be it credit or debit card, net banking, or UPI portal.
What Is Fonada's Telecom Automation?
Starting in 2014, Fonada avails automated broadcasting solutions to its clients for brand promotion, customer engagement, and transactional information. Fonada’s telecom automation helps businesses scale efficiently by boosting brand image, ROI, and future insights for better marketing strategies. With products like bulk SMS, IVR, OBD, click-to-call, number masking, and more, enterprises can rest assured to get unique solutions catered to their operational efficiency.
How Does Fonada Help Your Business Scale?
Fonada, a leading contributor in the telecom automation industry, offers many broadcasting tools for businesses of all sizes. Fonada helps enterprises incorporate proficient products and services like IVR, OBD, Bulk SMS/Calls, Truecaller business caller ID solution, click-to-call, which offers substantial growth in business prospects and reduced operational costs. Fonada’s communication APIs provide wide-scale relevancy and technical support that can be integrated into a mobile application or web-based applications. We cater to industries, including the automotive sector, communication services, retail, education, financial services, publishing, travel, media and entertainment, logistics, e-commerce, and healthcare.
Job Opportunities
JAVA Developer
Fonada provides a no-code CPaaS platform with voice, messaging, and AI solutions for businesses to enhance customer engagement and streamline communication.
Education Requirements:
Graduate/ Master’s in Computer Science
Experience Requirements:
1 – 5 years
Responsibilities:
Write “clean”, well-designed code
Produce detailed specifications
Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
Contribute in all phases of the development lifecycle
Follow industry best practices
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Manager Quality Analyst
Fonada provides a no-code CPaaS platform with voice, messaging, and AI solutions for businesses to enhance customer engagement and streamline communication.
Education Requirements:
Graduate/ Master’s in Computer Science
Experience Requirements:
6+ years
Other Requirements:
Good to have experience in Telecom/Financial Domain
Responsibilities:
Review requirements, specifications and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive and well-structured test plans and test cases
Estimate, prioritize, plan and coordinate testing activities
Design, develop and execute automation scripts using open source tools
Identify, record, document thoroughly and track bugs
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Senior Business Analyst – AI Domain (CPaaS Industry)
Fonada provides a no-code CPaaS platform with voice, messaging, and AI solutions for businesses to enhance customer engagement and streamline communication.
Education Requirements:
Graduate in IT or Computer Science
Experience Requirements:
10+ years in CPaaS or related industry
Responsibilities:
AI Product Development
Market Research & Analysis
Requirement Gathering
Competitive Analysis
Data-Driven Insights
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