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Business Operations and Strategy Partner
Build and launch full-stack web and mobile applications without writing code using AI-powered prompting, visual drag-and-drop editing, and built-in hosting.
Benefits:
Comprehensive health coverage
401(k) matching
Wellness and work enablement stipends
Generous PTO
A Sabbatical program
Experience Requirements:
4 – 7+ years of experience in business operations, consulting, investment banking, or a strategy/ops role
Experience in SaaS, PLG, or AI-driven businesses
Familiarity with leadership operating cadences (MBR, KPI reviews, board prep)
Prior exposure to fundraising processes, board materials, or investor relations
Other Requirements:
Authorized to work in the US
Within the New York City metro area
Strong analytical and problem-solving skills; fluency in Excel/Google Sheets or BI tools
Excellent project management and organizational skills
Strong communication skills
Self-starter who thrives in ambiguous environments and has a bias toward action
Responsibilities:
Partner with the executive team to set and track company KPIs
Lead preparation, facilitation, and follow-through of the bi-weekly KPI review
Ensure accountability by documenting decisions, surfacing risks, and driving action items
Provide Chief of Staff–like support: anticipating needs and creating clarity
Support quarterly and annual planning processes with a KPI-driven approach
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Customer Success Lead
Reduce startup cloud costs by up to 60% using AI-driven automation and collective group buying for AWS and GCP, provided entirely free of any service fees.
Benefits:
Comprehensive healthcare and dental coverage
401(k) plan
Generous PTO: 13 accrued days and company shutdown
Free lunch & dinner at the office
Annual company-paid retreats
Experience Requirements:
5+ years of experience in Customer Success or post-sales leadership
Experience managing technical teams (CSMs + Solutions Architects)
Deep understanding of onboarding and supporting technical users
Proven ability to scale customer success programs at a startup
Strong communication and stakeholder management skills
Other Requirements:
Experience using CS tools such as Vitally, Catalyst, Gainsight
Background supporting developer tools, cloud platforms, or AI products
Experience working with usage-based or cost-optimization products
Ability to build lightweight dashboards or customer analytics
Strong understanding of cloud infrastructure, AWS, GCP, or FinOps
Responsibilities:
Build, lead, and mentor a high-performing Customer Success organization
Own the full post-sales lifecycle: onboarding, adoption, and renewals
Develop scalable playbooks, processes, and tooling
Collaborate with Product and Engineering to influence product direction
Partner with Sales to ensure smooth handoffs and predictable renewals
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Contracts Specialist (Contractor)
Personalize instruction and automate feedback directly within Google and Microsoft tools to save hours on administrative tasks and engage every K-12 student.
Education Requirements:
Legal Education - JD, Paralegal, or equivalent
Experience Requirements:
3–5 years of relevant experience in contracts or commercial legal support
Ideally at least 3 years of in-house experience supporting a SaaS or technology company
Other Requirements:
Availability to work 10–20 hours per week for 4 months
Flexibility during overlapping U.S. business hours (10am–3pm PT)
Familiarity with data privacy and security concepts
Ability to manage multiple contracts in parallel
Responsibilities:
Manage contract review and negotiation throughout the deal cycle
Conduct first-pass legal reviews of commercial agreements
Redline, negotiate, and coordinate contract execution
Balance legal and operational risk with business needs
Provide guidance on non-standard or complex deal terms
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Personal Assistant To Director
Launch professional mobile apps and websites in minutes with natural language prompts and drag-and-drop tools, designed for businesses and non-technical creators.
Education Requirements:
UG: Any Graduate
Experience Requirements:
0 - 1 years
Other Requirements:
Based in Nashik
Strong spoken and written English communication skills
Basic understanding of social media platforms
Responsibilities:
Handling incoming calls and making outgoing calls on behalf of the Director
Scheduling and managing meetings, appointments, and follow-ups
Coordinating with team members and external stakeholders
Quality checking research work and reports before submission
Organizing systems, documents, and internal workflows
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Punjabi Localization Proofreader (Localization)
Master new languages through bite-sized, gamified lessons tailored to your pace using AI-driven personalization for students, travelers, and lifelong learners.
Benefits:
Meaningful work
Limitless learning opportunities
Collaboration with world-class minds
Experience Requirements:
3+ years of experience in translating, transcreation, proofreading, and/or copywriting for a Punjabi audience
Experience localizing online, mobile, and/or game products
Other Requirements:
Native fluency in Punjabi and full professional fluency in English
A portfolio of past work
Strong interest in Duolingo and our mission
Ability to work 15-30 hrs/week
Responsibilities:
Localize all marketing and product copies accurately
Attend meetings to discuss translations and align on style
Contribute to the development of in-house style guides for Punjabi
Ensure content is engaging and compelling for Punjabi audience
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Urdu Localization Translator (Localization)
Master new languages through bite-sized, gamified lessons tailored to your pace using AI-driven personalization for students, travelers, and lifelong learners.
Benefits:
Meaningful work
Limitless learning opportunities
Collaboration with world-class minds
Experience Requirements:
3+ years of experience in translating, transcreation, proofreading, and/or copywriting for an Urdu audience
Experience localizing online, mobile, and/or game products
Other Requirements:
Native fluency in Urdu and full professional fluency in English
A portfolio of past work
Strong interest in Duolingo and our mission
Ability to work 15-30 hrs/week
Responsibilities:
Localize all marketing and product copies accurately
Attend meetings to discuss translations and align on style
Contribute to the development of in-house style guides for Urdu
Ensure content is engaging and compelling for Urdu audience
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Urdu Localization/Transcreation Consultant (Localization)
Master new languages through bite-sized, gamified lessons tailored to your pace using AI-driven personalization for students, travelers, and lifelong learners.
Benefits:
Meaningful work
Limitless learning opportunities
Collaboration with world-class minds
Experience Requirements:
Proven experience in game and app localization
3+ years of experience in translation/proofreading (preferably for apps)
Other Requirements:
Native fluency in Urdu with excellent writing skills
Native or near-native fluency in both spoken and written English
Availability to work for 4-6 weeks (up to 15 hrs total)
Responsibilities:
Reviewing and providing honest and accurate feedback on Urdu translations
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Head of Artist Partnerships
Turn text prompts into professional-quality music tracks in seconds. Ideal for content creators and musicians, this tool automates composition and arrangement.
Benefits:
Highly competitive salary and equity
Quarterly productivity budget
Flexible time off
Productivity package including ChatGPT Plus, Claude Code, and Copilot
Top-notch private health, dental, and vision insurance
Experience Requirements:
Deep experience working directly with artists, managers, labels, or other music industry stakeholders
Strong network across the music industry
Proven ability to negotiate, close, and manage complex partnerships or deals
Other Requirements:
Excellent communication and interpersonal skills
Strategic thinker who can also execute hands-on
Comfort operating at both executive and working levels, internally and externally
Responsibilities:
Lead outreach, relationship development, and negotiations with music industry stakeholders
Drive artist adoption of the Udio Artist Platform
Act as a trusted partner and point of contact for artists and their teams
Develop and refine partnership strategies that scale
Collaborate closely with legal, product, marketing, and leadership teams
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Open Application
Produce photorealistic architectural renders in 10 seconds via browser. Help designers iterate concepts faster without needing expensive graphics hardware.
Experience Requirements:
Strong in growth, product, support, or ops
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Head of Customer Success
Deliver AI-powered mobile and web applications in minutes using a drag-and-drop builder and specialized templates for enterprise and professional services.
Experience Requirements:
Led Customer Success or CS Operations in a B2B SaaS environment
Owned CS metrics, OKRs, and reporting
Experience with service-day / consulting / professional services models
Proven people leadership and performance management experience
Other Requirements:
Strong operational background: capacity planning, process design, reporting
Comfortable owning accountability without owning revenue
Data-driven and outcome-focused
Responsibilities:
Define, own, and report on CS input metrics (CSAT, LCP, etc.)
Own and continuously improve Fliplet’s CS methodology and playbooks
Own end-to-end delivery of Service Day work
Lead, coach, and performance-manage the CS team
Own CS capacity forecasting and planning
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Customer Success Executive
Deliver AI-powered mobile and web applications in minutes using a drag-and-drop builder and specialized templates for enterprise and professional services.
Benefits:
20 days annual holiday plus 8 bank holidays
Annual budget for professional development
£1,000 annual budget for health, wellness & equipment
Fundraising budget to support charity
Share options scheme eligibility
Experience Requirements:
2-3+ years of professional experience in a similar role
SaaS experience is highly beneficial
Other Requirements:
Technical proficiency in web programming languages (HTML/CSS)
Proficiency in HubSpot CRM
Experience using AI to accelerate delivery of CS work
Exceptional project management and organizational skills
Responsibilities:
Manage multiple customer projects ensuring timely delivery
Gather requirements and draft accurate service estimates
Develop detailed project plans with timelines and deliverables
Build prototypes using Fliplet Studio
Establish a clear Onboarding Project Plan for new customers
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Infrastructure & Partnerships Lead
Scale AI applications with access to 200+ models via a single API, high-performance GPU instances, and secure agent sandboxes with low-latency startup times.
Benefits:
Competitive pay package
100% employer-covered premium medical, dental, and vision insurance
401(k) plan
Free lunches in the office
Education Requirements:
Bachelor’s degree or higher
Background in Computer Science, Communications, or Electrical Engineering (plus)
Experience Requirements:
2+ years of experience in partnerships, business development, or commercial sourcing
Other Requirements:
Bilingual communication skills in English and Mandarin
Experience in data centers, cloud computing, or AI infrastructure preferred
Industry certifications such as CPSM or PMP are a plus
Willingness to travel internationally
Responsibilities:
Develop and execute commercial sourcing and partnership plans for GPU compute
Identify and build relationships with cloud providers and hardware vendors
Lead commercial negotiations and contract performance management
Manage cost, delivery, and operational risk across partnerships
Coordinate internal and external stakeholders for resource onboarding
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Manager Customer Support (US Shift)
Scale social media marketing with automated publishing, AI-powered content generation, and white-label reporting for agencies and growing brands.
Benefits:
Best in class health and medical benefits
Profit-Sharing Plan
Staycation
Open Door Policy
Zen-like Workspace
Experience Requirements:
8 years of experience in customer support within a B2B SaaS company
3+ years of experience managing or leading a customer support team
Other Requirements:
Excellent written and verbal English communication skills
Hands-on experience handling customer support via emails, chats, and calls
Strong working knowledge of support systems such as HelpScout, Zendesk, and similar platforms
Ability to work independently and manage teams during the night shift
Responsibilities:
Ensure consistent, high-quality customer support across email, chat, and voice channels
Act as an escalation point for complex customer issues and ensure timely resolution
Monitor team performance, KPIs, SLAs, CSAT, and quality metrics
Develop, document and improve support processes, workflows, and knowledge base
Collaborate with Product, Engineering, and other internal teams to resolve issues
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Maintenance Specialist
Create a job-winning resume or cover letter in minutes with AI assistance, professional templates, and a unique tool to turn your CV into a mobile-friendly website.
Education Requirements:
National Senior Certificate
Trade Tested Toolmaker or Millwright
Completed 4 year apprenticeship
Experience Requirements:
Minimum 7 years post Apprenticeship experience
Automotive/Heavy Engineering experience
Supervisory experience
Other Requirements:
PLC and project management experience
Preferable from the Automotive industry
Responsibilities:
Maintenance Management and diagnosing equipment problems
Compile and supervise the Preventive Maintenance Programme
Supervise the carrying out of breakdown repairs
Manage implementation of Engineering Projects
Identify areas for improvement and implement interventions
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Associate Project Manager: Drive Impact
Create a job-winning resume or cover letter in minutes with AI assistance, professional templates, and a unique tool to turn your CV into a mobile-friendly website.
Benefits:
Wide range of benefits
Investments in people
Talent Network access
Responsibilities:
Serve public sector
Innovate within the Tyler family
Support overall wellness of family members
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Senior Vice President, Global Professional Services Council
Create a job-winning resume or cover letter in minutes with AI assistance, professional templates, and a unique tool to turn your CV into a mobile-friendly website.
Benefits:
Wide range of benefits
Wellness support
Talent Network access
Responsibilities:
Participate in professional services leadership
Innovate within the global council
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Customer Support Specialist (Federal)
Streamline litigation and investigations with advanced ediscovery tools that automate document review, legal holds, and case building for legal professionals.
Benefits:
Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts
Paid parental leave
Experience Requirements:
at least 2 years of customer service experience
Other Requirements:
Authorized to work in the United States
Post-offer criminal background check and agency suitability clearance
Experience in eDiscovery (plus)
Responsibilities:
Answering client questions via phone and email
Teaching product functionality
Troubleshooting technical issues
Solving complex client tickets
Developing a strong relationship with the Product and Engineering teams
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Director of Customer Success (Strategic & Plaintiff)
Streamline litigation and investigations with advanced ediscovery tools that automate document review, legal holds, and case building for legal professionals.
Benefits:
Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts
Paid parental leave
Experience Requirements:
at least 8 years of experience leading Customer Success or post-sales teams
Other Requirements:
Authorized to work in the United States
Flexibility to travel to spend time with customers
Responsibilities:
Build, coach and manage a team of 7
Develop a Customer Success roadmap
Create long-lasting, deep and strategic relationships with customers
Identify and track customer metrics (NDR, NCR, CSQLs)
Collaborate cross-functionally to drive customer experience
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Customer Success Specialist
Streamline hiring and recruitment through an AI-powered assistant designed to connect top startups with high-quality talent in a more equitable ecosystem.
Benefits:
paid time off
medical
dental
401k
vision
Education Requirements:
Bachelor's degree or equivalent experience
Experience Requirements:
1+ years of experience in a customer-facing role
Experience in a fast-paced, technology-driven environment
Other Requirements:
Exceptional verbal and written communication skills
Ability to establish trust with customers through competence and rapport
Strong analytical skills with comfort interpreting data insights
Detail-oriented with excellent organizational skills
Highly curious, eager to learn, and adaptable
Responsibilities:
Lead onboarding efforts and provide tailored web portal configurations
Conduct regular account reviews to identify growth opportunities
Gather customer feedback to collaborate with technical teams
Design and implement new processes to enhance team efficiency
Monitor customer support tickets to guarantee satisfaction
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CEO, AI Services
Access the top 3% of vetted freelance developers, AI engineers, and data scientists within 48 hours to scale your technical team with a no-risk trial period.
Education Requirements:
Bachelor’s degree is required
Master’s degree in Engineering, Computer Science, or Business preferred
Experience Requirements:
10+ years of progressive leadership experience
Proven track record of leading multi-service or AI-driven initiatives
Experience at a technology, AI, or hyper-growth company
Management consulting experience at a top-tier firm preferred
Other Requirements:
Exceptional strategic thinking and problem-solving skills
Willingness to travel
World-class individual contributor
Excellent organization skills
Responsibilities:
Own vision, strategy, and execution for AI Services
Define organizational structure and leadership model
Provide hands-on operational leadership
Establish scalable AI Services processes and systems
Partner cross-functionally with Product, Engineering, and Marketing
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