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Medical Brain

Client Success Associate

AI-powered clinical decision support platform providing 24/7 patient monitoring, actionable insights, and improved care coordination.

operationsremoteNew York City, USfull-time

Education Requirements:

  • Associate's degree or higher from an accredited US university

Experience Requirements:

  • 5+ years of experience in a direct consumer client support role

  • Experience and knowledge working with smartphones

Other Requirements:

  • Fluency in both Spanish and English

  • Ability to quickly identify problems and resolve issues

  • Ability to work in a fast-paced environment

  • Experience in a healthcare setting is preferred

  • Must be a US Citizen or Permanent Resident

Responsibilities:

  • Communicate with patients via phone and text

  • Help patients download the app

  • Help patients connect medical devices

  • Troubleshoot technical issues

  • Collaborate with technical teams to troubleshoot issues patients may be experiencing with the MB app or devices

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H2O.ai

Technical Delivery Manager

H2O.ai offers a comprehensive AI platform with Generative and Predictive AI capabilities, supporting various deployment options and featuring tools for document AI, LLM fine-tuning, and model evaluation.

operationsonsiteSingapore, SGfull-time

Benefits:

  • Market Leader in Total Rewards

  • Remote-Friendly Culture

  • Flexible working environment

  • Be part of a world-class team

  • Career Growth

Experience Requirements:

  • 5+ years of industry experience

Other Requirements:

  • Proven experience in managing the delivery of technical platforms, including coordinating with platform engineers, system integrators, and customer technical teams to ensure smooth deployment

  • Extensive experience managing relationships with diverse stakeholders, including C-suite executives, system integrators, and cross-functional technical teams

  • Strong experience managing both AI/data science projects and platform delivery projects, ensuring successful execution from planning through installation and support

  • Excellent communication and interpersonal skills, with the ability to manage complex relationships and ensure alignment across various teams

  • Dependable, proactive, and capable of managing workloads independently

  • Strong analytical and problem-solving skills, particularly around platform performance and stability

  • Conversational knowledge of Data Science concepts, machine learning techniques, and their practical applications

  • Understanding of program management principles and proficiency with productivity and project management tools

  • Familiarity with AI, analytics, and related technologies, with an emphasis on platform installation and model deployment

Responsibilities:

  • Stakeholder and System Integrator Management

  • End-to-End Project Management

  • Technical and Platform Expertise

  • Business Acumen

  • Customer-Centric Focus

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H2O.ai

Office Administrator and Executive Assistant

H2O.ai offers a comprehensive AI platform with Generative and Predictive AI capabilities, supporting various deployment options and featuring tools for document AI, LLM fine-tuning, and model evaluation.

operationsonsiteMountain View, US
100,000 - 135,000
full-time

Benefits:

  • Market leader in total rewards

  • Remote-friendly culture

  • Flexible working environment

  • Be part of a world-class team

  • Career growth

Education Requirements:

  • Bachelor's degree in a related field

Other Requirements:

  • Experience with office management procedures

  • Outstanding communication and interpersonal skills

  • Demonstrated attention to detail, positive, proactive and can-do attitude in a fast-paced, ever-changing global environment

  • Exceptional ability to prioritize conflicting demands and meet deadlines with little direction

  • Strong organizational skills, meticulous, business acumen and timely follow-through

  • Excellent written and interpersonal communication skills

  • Ability to handle confidential information with integrity and exercised discretion

  • Confidence and strong decision-making skills

  • Ability to maintain office supplies inventory and ensure resources are available when needed

  • Operation and maintenance of office equipment

Responsibilities:

  • Office Operations and Management

  • Process Documentation and Improvement

  • Administrative Support

  • Event Planning and Coordination

  • Vendor and Facilities Management

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H2O.ai

Partner Program Director

H2O.ai offers a comprehensive AI platform with Generative and Predictive AI capabilities, supporting various deployment options and featuring tools for document AI, LLM fine-tuning, and model evaluation.

operationsremotefull-time

Benefits:

  • Market Leader in Total Rewards

  • Remote-Friendly Culture

  • Flexible working environment

  • Be part of a world-class team

  • Career Growth

Education Requirements:

  • Bachelor’s Degree or equivalent

Experience Requirements:

  • Minimum of 5 years of channel program and channel operations experience

  • Strong background in Cloud/SaaS channel programs

  • Demonstrated experience working with indirect routes to market for VARs, Distributors and MSSP, partnerships and alliance programs

Other Requirements:

  • Strong Channel Operations experience or similar sales operations experience / skills

  • Experience with channel programs and tools

  • Demonstrated ability to work independently and proactively under pressure, leading several projects simultaneously with minimal direction

  • Ability to work optimally and collaboratively in a distributed team environment

  • Demonstrated negotiation, verbal and written communication skills

  • Basic understanding of key technologies and markets, competitive forces and trends

  • Strong presentation skills

  • Excellent interpersonal/customer relations skills

  • Strong sense of initiative and detail for channel operations and programs

  • Ability to assess complex situations, and provide solutions for operational efficiency and improving partner experience

  • Ability to travel up to 30-35%

Responsibilities:

  • Lead day to day and help improve channel focused initiatives

  • Drive partner revenue targets by helping to qualify Partner Lead opportunities

  • Own aligning Partner Sales teams with H2O.ai teams

  • Prepare channel dashboards and pull data points for sales teams and executive management, with a strong focus on joint Pipeline development and tracking

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Theneo

Support Engineer

AI-powered API documentation platform that generates stunning, low-maintenance docs with a single upload. Offers collaboration, automation and customizable branding.

operationsremoteTbilisi, GEfull-time

Benefits:

  • 40 Days Paid Time Off

  • Remote Work

  • Premium Tech Gear

  • Equity

Experience Requirements:

  • 1+ years

Other Requirements:

  • Strong experience in technical support

  • Hands-on experience with APIs

  • Knowledge of backend technologies

  • Excellent problem-solving skills

  • Ability to communicate effectively

Responsibilities:

  • Provide technical support to customers

  • Troubleshoot technical issues

  • Collaborate with engineering and product teams

  • Create and maintain support documentation

  • Help customers with onboarding

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Visme AI

Support Agent (Tier 1)

Visme AI is an AI-powered design tool that helps users create various types of visual content quickly and easily. It offers templates, data visualization, and collaboration features.

operationsremotefull-time

Benefits:

  • Competitive Salary

  • Remote flexible hours and work environment

  • Paid vacations and paid holidays

Experience Requirements:

  • At least 1 year of experience in supporting users/prospects/customers with their needs within a SaaS company.

  • Strong technical communication skills while also being able to communicate things simply and clearly for the user (strong English writing skills are important).

  • A passion for presentations, communications, and design – along with unwavering enthusiasm for helping people general amazing visual content.

  • Highly organized and responsive to internal and external stakeholders.

  • Exceptional written and verbal communication skills

Other Requirements:

  • Familiar with working in Hubspot/Zendesk, Slack, Google Suite etc.

  • Comfortable and energized by operating and problem-solving in a fast-moving organization

Responsibilities:

  • Answering support tickets and live chat with excellent writing skills (in written English).

  • Collaborating internally with your fellow support agents to review technical situations for further testing and communication needs with customers.

  • Following proper procedures for ticket management and chat in order to meet SLAs.

  • Schedule: We’re looking to discuss the need for full-time or part-time schedule Monday through Friday with predefined shifts – with the potential need to perform weekend ticket check-in during 2-3 weekends per month (Saturday and Sunday) to work on new tickets that come in over the weekend to ensure the maintenance of our 24/7 support model

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Credal

Chief of Staff

Credal is a secure, enterprise-grade AI platform that allows businesses to build and deploy AI assistants and RAG applications with advanced security and compliance features.

operationsonsiteNew York, US
$140K - $190K
full-time

Education Requirements:

  • 3+ years

Experience Requirements:

  • EITHER experience in a startup or high-growth environment, ideally with a background in AI, technology, or relevant sectors, OR experience in tier 1 strategy consulting / banking

Responsibilities:

  • Investor Relations & Fundraising

  • Company Building & Culture

  • "Pinch Hitting"

  • Operations Management

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Aviso

Director of Customer Success

Aviso is an AI-powered revenue intelligence platform that helps sales teams improve forecasting, manage pipelines, and accelerate deals. It offers a comprehensive suite of features and integrates with CRM systems.

operationsremoteUSfull-time

Benefits:

  • Cash award from CEO every quarter

  • Multiple medical plan options for employees, spouses/domestic partners, and children

  • Disability insurance

  • Unlimited Time Off

  • Flexible Spending Accounts (up to $7,600 per calendar year), Health care or dependent care expenses

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Aviso

Customer Success Manager

Aviso is an AI-powered revenue intelligence platform that helps sales teams improve forecasting, manage pipelines, and accelerate deals. It offers a comprehensive suite of features and integrates with CRM systems.

operationsremoteUSfull-time

Benefits:

  • Cash award from CEO every quarter

  • Multiple medical plan options for employees, spouses/domestic partners, and children

  • Disability insurance

  • Unlimited Time Off

  • Flexible Spending Accounts (up to $7,600 per calendar year), Health care or dependent care expenses

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Sensi

Tier 2 Technical Support Specialist - IoT

Sensi is a 24/7 AI-powered care platform providing virtual care assessments for older adults, improving efficiency and client satisfaction.

operationsonsiteSan Mateo, USfull-time

Experience Requirements:

  • 3 years of technical support experience

Responsibilities:

  • Provide Tier 2 technical support to our customers and internal teams through multiple channels, including phone, email, and chat

  • Troubleshoot and resolve software, hardware, and network-related escalated issues with a deep understanding of networking protocols and configurations

  • Diagnose and address remote network hardware concerns using command prompt and related tools

  • Create and maintain comprehensive documentation such as user manuals, FAQs, and troubleshooting guides to support internal teams and clients

  • Collaborate with cross-functional teams to solve complex technical issues, offering insights to improve products and processes

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TheLoops

Technical CSM – WFH

TheLoops is an AI-powered platform that streamlines customer experience operations by connecting various data sources and providing AI-driven insights for efficient issue resolution.

operationsremotefull-time

Benefits:

  • Remote work

  • Seed-stage equity

  • Health, Vision and Dental

  • Generous PTO / sick leave

  • Female Founder/CEO

Experience Requirements:

  • Experience driving implementations involving hands-on technical expertise

  • Relevant work experience in a customer success or professional services role

Other Requirements:

  • Proven track record of high customer retention, renewal, and growth

Responsibilities:

  • Put customers’ needs first and guide every aspect of the customer experience

  • Build and execute on customer success playbooks

  • Continually adapt and improve on customer onboarding assets & processes

  • Engage in a regular cadence with customers

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Imagen AI

Customer Support Team Lead

Imagen AI is an AI-powered photo editing and culling solution for professional photographers, offering personalized editing styles and cloud storage.

operationsonsiteTel Aviv, ILfull-time

Experience Requirements:

  • Minimum of 2 years of experience in a similar position, Customer Support Team Lead

  • Experience in managing a global team

  • Experience in working with Zendesk and Intercom, or similar sw

Other Requirements:

  • Proven leadership and organization skills, including problem-solving and conflict-resolution abilities

  • Strong analytical and decision-making skills

  • Ability to handle multiple tasks and prioritize effectively

  • Ability to work in a fast-paced environment and under pressure

  • Fluent English and Hebrew. additional language is an advantage

Responsibilities:

  • Manage a global customer support team located primarily in Israel and Europe

  • Oversee daily operations of the customer support team

  • Ensure high levels of customer satisfaction through excellent service (via chat, email, and video calls)

  • Monitor performance metrics and identify areas for improvement

  • Prepare and present regular reports on team performance

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QA.tech

Founder's Associate

AI-powered QA testing tool that automates the process, identifies bugs, and runs tests in minutes.

operationshybridStockholm, SEfull-time

Benefits:

  • Competitive salary and comprehensive benefits package

  • Creative and inclusive work environment

  • Opportunity to work on exciting projects

  • Flexible working hours and remote work

  • Culture that values work-life balance

Education Requirements:

  • Bachelor's degree in Finance, Business, Mathematics, or related field

  • Master's degree (ideally)

Experience Requirements:

  • 3 years of experience in a start-up, consultancy, or another fast-paced environment

Other Requirements:

  • Outstanding analytical and problem-solving skills

  • Proactive and growth-oriented mindset

  • Excellent teamwork skills

  • Capacity to excel in high-pressure situations

  • Ability to manage multiple projects simultaneously

Responsibilities:

  • Lead financial and operational analyses

  • Build sophisticated financial models

  • Monitor progress towards financial and operational benchmarks

  • Forge strong alliances with the executive team

  • Refine and enact our strategic vision

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Oliv

Executive Assistant

Oliv uses AI agents to automate deal tracking, forecasting, and coaching, providing sales teams with enhanced visibility and efficiency.

operationsremote
$23,000 USD - $28,000 USD
full-time

Benefits:

  • Pay band from $23,000 - $28,000 USD

  • Unlimited paid time off, sick leave

  • Flexible remote WFH workplace

  • Macbook

  • Flexible work hours

Education Requirements:

  • Bachelor’s degree preferred

Experience Requirements:

  • At least 3 years of experience in a high-level Executive Assistant role

  • Experience supporting an executive level role in a fast-growing company

  • Startup experience preferred

Other Requirements:

  • Proven ability to work well independently

  • Intuitive and able to anticipate needs

  • Strong written and oral communication skills

  • Confident in a client-facing role

Responsibilities:

  • Calendar & Task Management

  • Event & Meeting Coordination

  • Project & Document Support

  • Travel & Expense Management

  • Personal Support for Founders

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MOSTLY AI

General opportunity

MOSTLY AI generates high-quality, privacy-safe synthetic data for AI/ML, data sharing, and testing. Free and paid plans available.

operationsremotefull-time

Benefits:

  • Remote work

  • Phantom Stock Option Plan

  • Home office support (€/$1000 + €/$300 yearly)

  • Health coverage

  • Lunch subsidy (€/$100 monthly)

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CloudFactory

Director, Go To Market Operations

CloudFactory provides an AI data platform combining human expertise and AI for scalable AI solutions, offering flexible pricing and services across the entire AI lifecycle.

operationsremoteUSfull-time

Benefits:

  • Competitive salary and performance-based incentives

  • Comprehensive benefits package, including health, dental, and retirement plans

  • Opportunity to work with a forward-thinking, innovative AI team poised for significant growth

  • Medical, dental, and vision care

  • 401(k) retirement savings plan

Education Requirements:

  • Bachelor’s Degree

Experience Requirements:

  • Proven experience in Revenue Operations, Sales Operations, or a similar role, ideally within a high-growth technology or AI company.

  • Strong analytical skills and a data-driven approach to decision-making.

  • Familiarity with CRM, LMS, sales enablement, and other revenue-optimizing technologies.

  • Demonstrated ability to lead cross-functional teams and foster collaboration across departments.

  • Excellent communication and presentation skills, with experience in public speaking or industry thought leadership.

Other Requirements:

  • Strategic mindset with a hands-on approach to execution and optimization.

  • Willingness to role up their sleeves and get the job done

Responsibilities:

  • Establish clear business objectives, strategies, and key performance indicators (KPIs) to achieve revenue targets.

  • Regularly evaluate and adjust goals to adapt to market trends and business priorities.

  • Contribute to the design and lead in the operation of the sales compensation programs.

  • Administer the quota attainment tracking to calculate commissions and variable compensation for the GTM teams.

  • Collaborate closely with Sales, Marketing, Customer Success, Finance, Product Management, and Technology teams to ensure all functions are aligned and working toward shared revenue goals.

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Monumental

Construction Robot Operator

Monumental automates construction using AI-powered robots and software, building structures in the Netherlands. They are hiring across engineering, operations, and finance.

operationsonsiteAmsterdam, NLfull-time

Benefits:

  • Competitive salary

  • Generous equity package

  • Beautiful office in Amsterdam

  • Essentials for best work

Experience Requirements:

  • Technical and analytical mindset

  • Love getting hands dirty

  • Detail oriented

  • Driver's license

  • Fluent in English

Other Requirements:

  • Based in the Netherlands

  • Able to commute to Amsterdam

Responsibilities:

  • Prepping construction projects

  • Preparing the site

  • Operating construction robots

  • Taking notes

  • Working with engineering and manufacturing teams

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Monumental

Deployment Manager

Monumental automates construction using AI-powered robots and software, building structures in the Netherlands. They are hiring across engineering, operations, and finance.

operationsonsiteAmsterdam, NLfull-time

Benefits:

  • Competitive salary

  • Generous equity package

  • Beautiful office in Amsterdam

  • Essentials for best work

Education Requirements:

  • Minimum 3 years of experience in management

Experience Requirements:

  • Experience in management

  • Native Dutch speaker

  • Excellent communicator

  • Comfortable in high-stress environment

  • Strong operational and analytical skills

Other Requirements:

  • Based in the Netherlands

  • Able to commute to Amsterdam

Responsibilities:

  • Planning deployment logistics

  • Overseeing construction sites

  • Liaising with stakeholders

  • Owning deployment P&L

  • Supporting hiring

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Monumental

Executive Assistant & Operations Manager

Monumental automates construction using AI-powered robots and software, building structures in the Netherlands. They are hiring across engineering, operations, and finance.

operationsonsiteAmsterdam, NLfull-time

Benefits:

  • Competitive salary

  • Generous equity package

  • Beautiful office in Amsterdam

  • Essentials for best work

Experience Requirements:

  • Energetic

  • Excellent organizational skills

  • Resourceful

  • Tech savvy

  • Excellent communicator

Other Requirements:

  • Based in the Netherlands

  • Able to commute to Amsterdam

  • Fluent in English & Dutch

Responsibilities:

  • Providing support to CEO

  • Assisting with agendas and meetings

  • Coordinating special projects

  • Handling office management tasks

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Hyfe

Project Manager (Research)

Hyfe uses AI to continuously monitor cough, providing insights for respiratory health. It offers solutions for research, clinical trials, and patient care.

operationsremotefull-time

Benefits:

  • Flexible working hours

  • Workstation support

  • Employee stock options

Education Requirements:

  • Degree in Public Health or equivalent experience in research within a clinical setting or public health context

Experience Requirements:

  • Demonstrated ability to organize, administer, and orchestrate projects involving complex logistics within tight timelines

  • Excellent team player who also thrives working independently, thinking creatively, and taking initiative to address needs and seize opportunities

  • Experience in IRB / ethical committees procedures, documentation creation, and clinical study design

Other Requirements:

  • Energetic, outgoing, charismatic, and someone who thrives in building partnerships and managing relationships

  • Looking for a career that blends public health science with relationship building

Responsibilities:

  • Coordinate and support external research partners around the world

  • Provide ongoing support for all research partnerships

  • Support research partners in implementing Hyfe research tools in their projects

  • Manage a portfolio of research partnerships

  • Launch coordinator for all research partnerships: Primary consultant on IRB approval, clinical research design, and project setup

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