Benefits:

• Innovative company culture

• Flexible work schedules

• Family paid leave

• Paid healthcare for employees

• 401k

Experience Requirements:

• 5+ years’ experience as a cyber underwriter/broker with a proven track record of growth

• Established network of broker and underwriting relationships

• Prior consulting or customer facing experience

Other Requirements:

• Passion for collaboration and the future of cyber insurance

• Deep knowledge of the cyber insurance markets across assigned territory

• Technical fluency in G-Suite

Responsibilities:

• Partner with the security teams to develop and execute client engagement strategies

• Demonstrate sound risk and pricing decision making, incorporating technology/security resources and traditional underwriting principles

• Maintain an updated understanding of the cyber insurance market landscape within the designated territory

• Implement business plans, ensuring growth that's both successful and sustainable

• Collaborate with the team to formulate and execute strategies, igniting growth for both primary and excess cyber business

Benefits:

• Innovative company culture

• Flexible work schedules

• Family paid leave

• Paid healthcare for employees

• 401k

Experience Requirements:

• 3-5 years of experience in customer success with a proven track record of driving customer satisfaction & retention

• Experience with cyber security preferred

Other Requirements:

• Excellent communication and interpersonal skills, with the ability to build rapport, influence others, and negotiate effectively

• Strong strategic thinking and problem-solving abilities, with a focus on driving business outcomes and delivering value to customers

• Proficiency in CRM software and other relevant tools for managing customer interactions

• Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and stakeholders simultaneously

• Passion for delivering exceptional customer experience and a commitment to continuous improvement and learning

Responsibilities:

• Proactively engage with customers to understand their goals, challenges, and feedback

• Develop and execute Customer Success strategies to maximize retention, expansion, and satisfaction among our client base

• Serve as the primary point of contact for assigned accounts, building trusted advisor relationships with key stakeholders

• Conduct regular business reviews with clients to review performance, identify opportunities , and align on goals and priorities

• Collaborate cross-functionally with Sales, Product, Underwriting, & Marketing to ensure a seamless customer experience and drive customer outcomes

Benefits:

• Innovative company culture

• Flexible work schedules

• Family paid leave

• Paid healthcare for employees

• 401k

Education Requirements:

• Bachelor's degree in computer science, information security, risk management, and an MBA

Experience Requirements:

• 7+ years of experience with cyber risk management principles and frameworks such as CMMC, GDPR, HIPAA, ISO 27001, NIST CSF, PCI DSS, etc.

• 2+ years of experience in a consultative or advisory role

Other Requirements:

• Strong communication and interpersonal skills to effectively collaborate with mid-level to C-suite stakeholders

• Ability to assess the impact of security vulnerabilities and weaknesses in a company’s networks and quickly recommend changes to processes and technologies to remediate

• Experience in conducting risk assessments and developing risk mitigation strategies

• Understanding of incident response procedures and best practices

• Excellent analytical and problem-solving skills

• Relevant professional certifications (e.g. CISSP, CISA, CISM, CRISC) are a plus

• Ability to work independently and manage multiple tasks in a fast-paced environment

• Strong attention to detail

• Ability to work in a self-directed environment that is highly collaborative and cross-functional

Responsibilities:

• Participate in customer engagements to translate security concepts into risk impact

• Create impactful experiences for key customer stakeholders which include mid-level through C-suite security, risk, and finance professionals

• Assess the impact of security vulnerabilities and weaknesses in a company’s networks and quickly recommend changes to processes and technologies to reduce customer cyber risk

• Own the technical solution response to the customer and help deliver a comprehensive Resilience solution response that leverages the Resilience SaaS portal and your expertise

• Present the solution proposal to the customer, demonstrate how it reduces the customer’s risk and the financial impact of that risk reduction, and how the solution is differentiated from the competition

Benefits:

• Competitive compensation package

• Ample opportunities for professional development

Experience Requirements:

• 1-2 years of management consulting, client services, or project management experience

Other Requirements:

• Experience in enterprise B2B SaaS is a plus

Responsibilities:

• Managing client engagements including pilots and rollouts

• Acting as a key point of contact for clients

• Answering questions

• Processing requests

• Tracking KPIs

Benefits:

• Competitive compensation package

• Ample opportunities for professional development

Experience Requirements:

• 2-3 years of management consulting, client services, or project management experience

Other Requirements:

• Experience in enterprise B2B SaaS is a plus

Responsibilities:

• Managing client engagements including pilots and rollouts

• Acting as a key point of contact for clients

• Answering questions

• Processing requests

• Tracking KPIs

Benefits:

• Use state of the art machine learning algorithms and techniques

• Challenging projects

• We are a growing startup with multiple professional development opportunities

• Work on stuff other people only read about

• Excellent work environment, full of highly-motivated and talented young professionals

Experience Requirements:

• Over 5 years of relevant professional experience

• Familiarity with Scrum or agile methodologies

• Prior experience as a software engineer

• Machine learning key concepts understanding

• Advanced English

Other Requirements:

• Good communication skills, proactive and eager to take on new challenges and learn new things

• You are a team player and have good interpersonal skills

• Asana or Jira

Responsibilities:

• Willing to take ownership of machine learning projects that includes state of the art solutions

• Understanding client requirements

• Organizing the team’s activities and overseeing project deliverables

• Optimising and improving processes and the overall approach where necessary

• Securing growth opportunities and initiating new projects

Benefits:

• Competitive salary, benchmarked against the market and reviewed annually

• Hybrid and/or flexible work arrangements

• An outstanding £2,000 flexible benefits including private medical insurance, critical illness coverage, life assurance, EAP, group income protection

• A salary exchange pension plan

• 25 days’ annual leave plus bank holidays

Education Requirements:

• Recent experience working in a people centric role, ideally in a HR or people team

• Solid, detail orientated administration acumen.

• High proficiency in Google Workspace: Docs, Sheets, Gmail.

• Exposure to working with HRIS and ATS systems.

• Strong communication and interpersonal skills

Responsibilities:

• Onboarding administration such as: Drafting and issuing offer letters and contracts of employment. Issuing new starter documents, collating and recording documents received and liaising with new starters. Conducting reference, pre-employment checks and right to work checks. Liaising with line managers and IT to facilitate onboarding. Conducting HR Inductions for new starters. Monitoring completion of the probation period process.

• Administration of internal HR Information System (HRIS) including workflows, system set up and settings.

• Supporting activities related to the creation, update and compilation of people data and reports.

• Act as the employee interface for people queries within the HR inbox.

• Assisting with administration of family friendly, annual leave and time off policies.

Education Requirements:

• Bachelor’s degree in information technology, information systems, computer science or related field

Experience Requirements:

• Ten (10+) years of experience in hands-on corporate IT leadership

• Eight years’ or more experience working in IT operations

• Minimum three years’ experience overseeing IT teams and projects

Other Requirements:

• Familiar with implementation of contemporary security principles

• Collaborate with Engineering teams ensuring high customer satisfaction

• Define and implement end-to-end IT systems and helpdesk strategy

Responsibilities:

• Security operations

• IT automation

• Cloud platforms management

• Oversees IT operations

• Leads IT team

Benefits:

• Market competitive salary

• Medical insurance and competitive medical benefits

• Funding for skill development and lifelong learning

• Remote-first approach

• Regular bonus and equity refresh opportunities

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field

Experience Requirements:

• 10+ years of experience in customer support/service roles within B2B enterprise SaaS organizations, with at least 7 years in a leadership position

• Demonstrated ability to lead and scale support teams, with a hands-on approach to process development and team management

• Strong technical acumen and ability to grasp complex software solutions. Must-have technical expertise on Apache Spark.

• Exceptional communication and interpersonal skills, with the ability to articulate clearly and empathize with clients

• Experience in setting up and managing support services across different time zones

Other Requirements:

• Proven track record of improving customer satisfaction and support efficiency

• Familiarity with support software, ticketing systems, and CRM tools like Fresh service

• Preferred: she/he has worked with AML or Fraud or Cybersecurity software

Responsibilities:

• Leadership and Strategy

• Process Development

• Team Development

• Technical and Client Empathy

• Cross-functional Collaboration

Education Requirements:

• B.S./M.S. in Life Science(s), Computer Science, Computational Chemistry, Computational Biology, Engineering, Business or related fields

Experience Requirements:

• 5-10 years of work experience in a biotech or pharmaceutical environment

• 1-3 years in a project management role

Other Requirements:

• Demonstrated ability to work cross-functionally with multiple teams including Biology, Chemistry, Comp Bio, Comp Chem, Software Engineering and Machine Learning

• Ability to manage multiple projects simultaneously and prioritize competing demands

• Familiar with drug development pipelines and experience managing collaborations with external partners

• Knowledge of project management tools and methodologies (PM certification is a plus)

Responsibilities:

• Lead cross-functional teams to ensure successful launches of collaboration projects

• Align with external partners on project objectives, timelines and deliverables

• Partner with project leaders to define scope, develop project plans and timelines, monitor and communicate project progress to stakeholders

• Proactively manage project schedules, identify risks and help solve issues in a timely manner

• Facilitate meetings, prepare meeting agendas and meeting minutes Foster effective communication and collaboration amongst various parties Manage project documentation and ensure compliance Develop and implement project management best practices Play an alliance manager role, building and maintaining relationships between internal team members and external partners

Education Requirements:

• Master/undergrad degree in biology, chemistry, or similar

Experience Requirements:

• Strategy & Operations experience, ideally in a high-pressure multi-stakeholder environment (e.g., consulting, M&A, private equity, etc.)

• Hands-on team management experience

Responsibilities:

• Design and implement roadmap to set up a new experimental hub for VantAI

• Manage day-to-day operations with the internal team to achieve roadmap milestones

• Manage relationships with external collaborators and stakeholders

Benefits:

• HPP and work under IČO

• Hybrid work model

• English and Czech lessons

• Multisport card

• Unlimited access to Bookport (online library)

Experience Requirements:

• 3+ years experience in one of the following roles: technology consultant, technical project manager, or customer success manager

Other Requirements:

• Customer-focused

• Communicator and a leader

• Technical mind

• Understanding of project management methodologies

• Strong understanding of basic IT concepts

• Full business proficiency in both English and Czech

Responsibilities:

• Work with our customers daily to ensure they achieve their desired outcomes

• Identify and address any issues that arise during customer engagement

• Oversee the scope of individual projects

• Collaborate closely with cross-functional teams

• Monitor project progress and report it

Benefits:

• Paid time off

• Training programs

• On-site and/or remote positions

Education Requirements:

• Bachelor’s degree or equivalent

Experience Requirements:

• 4+ years of underwriting experience

• Experience in Encompass preferred

• Highly organized, detail-oriented, and able to prioritize

• Good communication skills (both verbal and written), strong data analysis skills, and high mathematical aptitude

• Proficiency in Microsoft Office and automated underwriting systems

Other Requirements:

• Willingness to work in any shift

Responsibilities:

• Review and verify the loan against supporting documentation to ensure file is meeting agency and client overlays

• Analyze loan risk and request additional information through conditions and third-party ordering as needed

• Check loan eligibility decisions and the correctness of approving or rejecting applications

• Verify, add, delete, or waive conditions as applicable in Encompass based on each pipeline/broker

• Ensure compliance with regulatory standards, company policies, and guideline

Benefits:

• Paid time off

• Training programs

• On-site and/or remote positions

Education Requirements:

• Bachelor’s degree or equivalent

Experience Requirements:

• 2+ years of mortgage experience

• Understanding of loan underwriting and processing procedures

• Experience in Encompass preferred

• Highly organized, detail-oriented, and able to prioritize

• Good communication skills (both verbal and written), strong data analysis skills, and high mathematical aptitude

Other Requirements:

• Willingness to work in any shift

Responsibilities:

• Review document checklists to ensure completeness and accuracy

• Perform loan setup and Indexing on the documents received

• Request additional information through conditions and third-party ordering as needed

• Understanding of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage procedures, processes

• Ensure compliance with regulatory standards, company policies, and guideline

Experience Requirements:

• At least 2 years experience of leading global support team for a SaaS product

• At least 2 years experience in technical support role

Other Requirements:

• Proven track record of assuming new responsibilities and helping to establish sustainable workflows, functions, and teams

• Experience working with ticketing system like Zendesk and logs exploration platform like Datadog

• Fundamental knowledge of APIs, networking, any coding language and Cloud Platforms

• Strong people skills with the ability to forge long-lasting relationships and ability to deliver complex messaging clearly and logically

• Bachelor’s Degree in Computer Science or other related field - advantage

• Experience in the space of Cloud Security / GRC - advantage

Responsibilities:

• Coordinate the team’s workload, ensuring support cases are handled efficiently and effectively

• Mentor and train team members to enhance their technical skills, communication, and problem-solving capabilities

• Deliver responsive, high-quality technical assistance across multiple channels, meeting established SLAs

• Become a go-to expert on our platform’s features, limitations, and workarounds to better assist customers and support staff

• Translate complex issues into simple terms, document solutions for scale, and share knowledge internally

Benefits:

• Competitive salary and equity

• Medical, dental, vision benefits

• Learning budget per year

• Unlimited PTO policy with minimum time off requirements

• Flexible working hours on many teams

Experience Requirements:

• Strong written and verbal communications skills

• Excellent time management and organizational skills

• Working knowledge of basic programs like Google Mail, Calendar, Docs, Sheets, Slides

Other Requirements:

• Advanced English Proficiency

• Ability to be a self-starter

• Ability to stretch across various tasks

Responsibilities:

• Managing calendars and schedules

• Supporting scheduling and communication with external parties

• Managing travel arrangements

• Supporting HR operations duties

Benefits:

• Competitive salary and equity options

• Health, dental, and vision insurance

• Flexible work arrangements

• Opportunities for learning, growth, and professional development

Experience Requirements:

• 3-5 years of experience in customer success, account management, or a similar role, preferably in SaaS or AI-driven technology

Other Requirements:

• Familiarity with AI, security systems, or surveillance technology is a plus. Ability to work with NVR systems, cameras, and related technical setups is beneficial.

• Experience with Asana, Google Sheets, Slack, and other project tracking tools

• Background in physical security or SaaS solutions is highly desirable

• Start Up Experience is a huge plus

Responsibilities:

• Customer Onboarding

• Account Management

• Customer Advocacy

• Performance Monitoring

• Retention & Growth

Education Requirements:

• Bachelor’s degree in Business Administration, Project Management, or a related field

Experience Requirements:

• Proven experience as a Project Manager or similar role, preferably in a fast-paced, dynamic environment

• Demonstrated experience with project management tools, specifically Asana

Other Requirements:

• Exceptional organizational and multitasking skills

• Strong attention to detail with an OCD-like approach to task management

• Excellent communication and interpersonal skills

• Ability to work under pressure and handle multiple tasks simultaneously

• Willingness to work flexible hours to coordinate with a team based in India

• Availability for night shifts as needed to ensure seamless collaboration

• Project Management Professional (PMP) certification is a plus

Responsibilities:

• Task Management

• Project Planning and Execution

• Team Coordination

• Problem Solving

• Quality Assurance

Education Requirements:

• Bachelor's Degree in Forensics, Operations, Physical Security or a related field

Experience Requirements:

• At least 5-7 years of experience in a customer support/security environment, with at least 3 years in a supervisory role

Other Requirements:

• Proven ability to manage multiple projects simultaneously with strict attention to detail

• Strong interest in security services and operations

• Excellent verbal and written communication skills to interact effectively with a diverse group of stakeholders

• Strong problem-solving skills and the ability to work independently with minimal guidance

• Demonstrated experience in delivering client-focused solutions based on customer needs

• Working understanding of physical security and site protection

• Experience in managing a security operations center or similar environment

Responsibilities:

• Team Supervision and Management

• Operations Oversight

• Incident Management

• Client Relationship Management

• Partner GSOC Management

Benefits:

• Friendly environment and a team of experts in the field

• Personal and professional development and growth opportunities

• Competitive salary

• Excellent social and welfare benefits such as healthy food options, Health Insurance, team buildings, company vacations etc

Experience Requirements:

• Fluent in Portuguese

• Experience in the iGaming sector is a huge advantage

• A background in B2B Account Management for a technology provider, B2C VIP Account Management, or CRM is a significant advantage

• Experience working with a technical product or a strong aptitude for learning complex technical concepts

• Excellent written and verbal communication skills with a keen ability to listen and understand client needs

Other Requirements:

• A customer-first mindset with high integrity and a collaborative team-player attitude

• Strong problem-solving abilities, able to work efficiently under pressure in a fast-paced environment

• Comfort working within a matrix organisation, collaborating across sales, product, customer support, and technical teams

• Self-driven, curious, and results-oriented

Responsibilities:

• Own the relationship with strategic business accounts from contract signing through the entire customer lifecycle

• Lead the onboarding process for new business customers, ensuring a smooth transition

• Drive product adoption by helping clients develop successful usage patterns

• Serve as the customer’s voice within Smartico, advocating for their business needs and goals

• Provide product training, ensuring clients are well-versed in the platform’s features