Benefits:

• generous PTO

• flexible work arrangements

• culture of celebration and recognition

• volunteering opportunities

Education Requirements:

• Bachelor’s Degree

Experience Requirements:

• 0-4 years of data entry and/or data maintenance experience

• prior content onboarding and support experience

• Experience managing content aggregation processes

• Experience processing documents published by companies (presentations, filings, press releases, transcripts)

• Experience configuring web crawl jobs (structured or unstructured data sets)

Other Requirements:

• strong written and verbal communication skills

• solid analytical skills

• web research

• troubleshooting skills

• Knowledge of MS Office, Google Suite and basic technical knowledge

• Superior Excel Skills

• Ability to distill and explain complex issues in simple terms

• Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt

• Effective time management and task prioritization when under pressure

• Ability and interest to work independently

• Must be able to work a late shift to support the U.S. revenue team

• Experience with financial information / data and analyst workflows

Responsibilities:

• Research & Analysis

• Content Onboarding & Maintenance

• Troubleshooting Content Issues

• Content Support

• Coordinate with content providers Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues. Content Flow Monitoring & Reporting Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools). Documentation Create, update, and document content onboarding processes. Quality Assurance and Quality Control: review documents for property categorization and tagging across our processing pipeline of content

Experience Requirements:

• 1-2 years of experience working in a client/product support role

Other Requirements:

• customer-first mindset

• strong communicator

• strong analytical, critical thinking and problem solving abilities

• team player

• curious, proactive and possess a continuous improvement mindset

• strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure

• interest in AI, technology and software applications

Responsibilities:

• Deliver a world-class customer experience.

• Provide impeccable customer support.

• Be an expert on our product and continuously build your knowledge

Benefits:

• Competitive Compensation

• Performance bonuses

• Comprehensive benefits

• Growth Opportunities

• Innovative Environment

Education Requirements:

• Bachelor’s or Master’s degree in Linguistics, Translation, Business, or a related field

Experience Requirements:

• 5-7 years of experience in dubbing or voice over industry

• Experience in the sports or media industries is a plus

• Should have managed a team of 10+ translators or voiceover artists

Other Requirements:

• Fluency in English is required

• Proficiency in South Asian languages is a strong advantage

• Understanding of localization tools, translation management systems (TMS), and industry-standard voiceover processes

• Strong project management skills, with the ability to manage multiple projects simultaneously and work with cross-functional teams

• Experience working with localization vendors and freelancers, with a focus on quality control and budget management

• Familiarity with AI-driven translation/localization solutions is a plus

• Ability to work with engineering teams and understand technical constraints related to localization

• Strong analytical and problem-solving skills, with a proactive approach to addressing challenges and improving localization processes

• Exceptional verbal and written communication skills

• Must be able to clearly articulate localization needs and strategies, manage expectations with stakeholders, and work across cultures and languages

Responsibilities:

• Project Management: Oversee the end-to-end delivery of project, including planning, scheduling, and managing multiple workstreams simultaneously to ensure timely delivery

• Vendor Management: Source, manage, and coordinate with localization vendors, freelancers, and translation partners to ensure quality and consistency across languages

• Quality Control: Ensure linguistic accuracy, cultural appropriateness, and overall quality of localized content. Work with language specialists to conduct regular quality checks

• Collaboration: Work closely with product, engineering, marketing, and customer success teams to understand localization needs and ensure the platform meets market-specific requirements

• Budget Management: Manage the project budget and ensure cost-effective solutions without compromising quality

Benefits:

• Unlimited paid time off

• Parental leave, for all parents

• Medical, dental and vision coverage

• Donations supporting our community

• Wellness stipend$600 annual wellness stipend can be used for anything from therapy sessions to gym memberships.$600 per year to spend on their personal or professional development.In addition a computer of choice, all employees receive a $500 stipend to customize their tech set up.Remote/Phone Stipend$250 USD per month for co-working spaces, internet and cellphone bills, lunches, and other related expenses. Employees within commuting distance can expense up to $50 per month for phone plan reimbursements.401k matchingWe provide a 3% 401K match for our US-based employees.$500 stipend to customize their tech set up

Experience Requirements:

• Strong motivation to grow and high rate of learning with a high bar for excellence

• Excellent written/verbal communication and documentation

• Ability to thrive in an autonomous, fast-paced environment with minimal supervision to get things done

• Enjoy working autonomously and empathetically with teammates while empowering and supporting our users

Responsibilities:

• Directly respond to requests for new and experienced Runway users via email and chat

• Investigate and escalate problem reports for product or billing transactions to appropriate teams

• Collaborate with Engineering to resolve customer issues or reported bugs with a sense of urgency

• Engage with our Product team to translate customer feedback into actionable product updates and improvements

• Author and maintain internal and customer-facing knowledge base documentation

Benefits:

• Unlimited paid time off

• Parental leave, for all parents

• Medical, dental and vision coverage

• Donations supporting our community

• Wellness stipend$600 annual wellness stipend can be used for anything from therapy sessions to gym memberships.$600 per year to spend on their personal or professional development.In addition a computer of choice, all employees receive a $500 stipend to customize their tech set up.Remote/Phone Stipend$250 USD per month for co-working spaces, internet and cellphone bills, lunches, and other related expenses. Employees within commuting distance can expense up to $50 per month for phone plan reimbursements.401k matchingWe provide a 3% 401K match for our US-based employees.$500 stipend to customize their tech set up

Experience Requirements:

• Strong motivation to grow and high rate of learning with a high bar for excellence

• Excellent written/verbal communication and documentation

• Ability to thrive in an autonomous, fast-paced environment with minimal supervision to get things done

• Enjoy working autonomously and empathetically with teammates while empowering and supporting our users

Responsibilities:

• Directly respond to requests for new and experienced Runway users via email and chat

• Investigate and escalate problem reports for product or billing transactions to appropriate teams

• Collaborate with Engineering to resolve customer issues or reported bugs with a sense of urgency

• Engage with our Product team to translate customer feedback into actionable product updates and improvements

• Author and maintain internal and customer-facing knowledge base documentation

Benefits:

• Equity

• Full health care coverage

• 36 days of paid time off (including holidays)

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 2+ years of experience either managing the administrative needs of an executive or equivalent experience in program management and coordination.

• Some demonstration of the ability to work in a fast-paced, high-performance environment.

• Extensive experience using office software and modern administrative tools such as Notion, Google Suite, Microsoft Office Suite, and Slack

Responsibilities:

• Inbox Triage and Communication

• External Stakeholder Management

• Administrative Support

• Meeting preparation and follow-up

• Cross-Functional Support

Benefits:

• Competitive pay

• Equity

• Catered meals

• Comprehensive insurance

• Corporate gym membership

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 0-1 years of work experience

Other Requirements:

• Excellent written and verbal communication skills

• Demonstrated success in a competitive environment

• Highly self-motivated and ambitious in achieving goals

• Strong team player, but can work and execute independently

• Driven

• Hungry to learn and actively look for opportunities to contribute

• Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat

Responsibilities:

• Conduct internal and external analysis on Hive offerings to refine solutions and commercialization strategies

• Communicate outcomes of various projects and analytics to ensure growth and development of business goals

• Collaborate with machine learning and engineering teams in developing working solutions that benefit the client

• Enhance awareness in the targeted business community of Hive and our products / services

Benefits:

• Competitive pay

• Equity

• Catered meals

• Comprehensive insurance

• Corporate gym membership

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 2-3 years of work experience at a top management consulting firm

Other Requirements:

• Excellent written and verbal communication skills

• Demonstrated success in a competitive environment

• Highly self-motivated and ambitious in achieving goals

• Strong team player, but can work and execute independently

• Driven

• Hungry to learn and actively look for opportunities to contribute

• Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat

Responsibilities:

• Conduct internal and external analysis on Hive offerings to refine solutions and commercialization strategies

• Own and manage aspects of client projects and delivery; serve as the critical bridge between our clients and our product teams

• Collaborate with the executive and business teams, as well as engineering, to create client presentations and execute deal documents

• Execute and advise on innovative solutions for clients within our media vertical

• Collaborate with machine learning and engineering teams in developing solutions that work for the client

Benefits:

• Competitive pay

• Equity

• Catered meals

• Comprehensive insurance

• Corporate gym membership

Education Requirements:

• Bachelor's degree in a quantitative discipline

Experience Requirements:

• 0 - 2 years of work experience at a top consulting or banking organization

Other Requirements:

• Take initiative to direct your own days, identify worthwhile projects, and take actionable steps to accomplish goals

• Energetic, resourceful and driven, and have the ownership to thrive in an unstructured environment

• Hungry to learn and actively look for opportunities to contribute

• Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat

Responsibilities:

• Assist in executing operational and strategic initiatives; help set short-term and long-term goals to drive company growth

• Be the operations support in managing and delivering projects; stay updated on surrounding business operations activities and assist when needed

• Collect and organize data from various teams to conduct effective reporting and ensure metrics are useful, visible, and streamlined

• Advise managers on findings and the various courses they can take to address challenges

• Actively look for ways to improve upon and optimize existing procedures, systems, and processes

Benefits:

• Competitive pay

• Equity

• Catered meals

• Comprehensive insurance

• Corporate gym membership

Education Requirements:

• Bachelor's degree in a quantitative discipline

Experience Requirements:

• 1 - 3 years of work experience at a top consulting or banking organization

Other Requirements:

• Take initiative to direct your own days, identify worthwhile projects, and take actionable steps to accomplish goals

• Energetic, resourceful and driven, and have the ownership to thrive in an unstructured environment

• Hungry to learn and actively look for opportunities to contribute

• Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat

Responsibilities:

• Assist in executing operational and strategic initiatives; help set short-term and long-term goals to drive company growth

• Be the operations lead in managing and delivering projects; supervise surrounding business operations activities and assist when needed

• Implement and oversee effective reporting and productivity goals for various teams, ensuring metrics are useful, visible, and streamlined

• Synthesize feedback from functional teams, customers, partners, and other stakeholders to identify challenges as well as optimization opportunities

• Actively look for ways to improve upon existing procedures, systems, and processes

Benefits:

• Competitive pay

• Equity

• Catered meals

• Comprehensive insurance

• Corporate gym membership

Education Requirements:

• Bachelor’s degree

Experience Requirements:

• 3-5 years of work experience at a top consulting or banking organization

• Strong history of leadership

• Client-facing experience and a proven ability to engage with customers when necessary

Other Requirements:

• Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat

• Energetic, resourceful, and driven, and have the ownership to thrive in an unstructured environment

Responsibilities:

• Manage our bus ops activities by setting achievable short-term and long-term goals

• Implement effective reporting and productivity goals for company teams, ensuring metrics are useful, visible, and streamlined

• Plan, manage, coordinate, and execute client projects flawlessly through collaboration with business and engineering team members

• Actively look for ways to improve upon and optimize existing procedures, systems, and processes

• Own and manage the risk and security of your business function in coordination with the Security Team

Benefits:

• Competitive pay

• Equity

• Catered meals

• Comprehensive insurance

• Corporate gym membership

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 2-5 years of administrative experience, preferably in a start-up environment

• Proven ability to work long workweeks when needed

Other Requirements:

• Excellent written and verbal communication skills

• Demonstrated success in a competitive, fast-paced environment

• Highly self-motivated and ambitious in achieving goals

• Strong team player, but can work and execute independently

• Driven

• Hungry to learn and actively look for opportunities to contribute

• Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat

Responsibilities:

• Manage executive team members’ schedules and execute on high-priority tasks and projects

• Communicate with senior management to ensure that daily internal operations are running smoothly

• Work closely with the HR Manager to address any employee concerns or issues related to onboarding, documentation, etc.

• Serve as a subject matter expert, being able to answer any questions directed towards the executive team and working cross-functionally to address company-related inquiries

Benefits:

• Competitive pay

• Equity

• Catered meals

• Comprehensive insurance

• Corporate gym membership

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 0-2 years of work experience

Other Requirements:

• Highly organized and detail-oriented; handle multiple priorities without missing a beat

• Excellent written and verbal communications skills with an analytical mindset

• Demonstrated success in a competitive environment

• Highly self-motivated and ambitious in achieving goals

• Strong team player, but can work and execute independently

• Driven and actively seek opportunities to contribute

Responsibilities:

• Create, set up, and audit projects on our Hive Data platform to execute and deliver client engagements

• Own and execute projects for Hive Data clients by creatively brainstorming ways in which our solutions address client needs and challenges

• Ensure client jobs are running smoothly by managing timelines, identifying points of challenges, and addressing and updating projects accordingly

• Collaborate with sales and business development teams at the start of each project to understand scope and client requirements

• Collaborate with engineers in order to set up optimal pipelines and efficiently audit projects

Benefits:

• Competitive pay

• Equity

• Catered meals

• Comprehensive insurance

• Corporate gym membership

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 5 years of total work experience including at least 3-5 years of experience at a top management consulting firm

• Excellent written and verbal communication skills

• Demonstrated success in a competitive environment

• Highly self-motivated and ambitious in achieving goals

Other Requirements:

• Strong team player, but can work and execute independently

• Driven

• Hungry to learn and actively look for opportunities to contribute

• Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat

Responsibilities:

• Lead the solution design, project delivery, and customer success of high profile enterprise client projects, in partnership with the executive team, in collaboration with engineering / product teams, and with oversight of a 2-3 person business analyst team

• Collaborate with our largest clients and partners to support business development and project delivery efforts

• Lead the development of business cases for new Hive products and initiatives

• Actively look for ways to improve upon and optimize existing procedures, systems, and processes

• Act as a generalist in getting anything and everything done to help the company grow

Benefits:

• Competitive pay

• Equity

• Catered meals

• Comprehensive insurance

• Corporate gym membership

Education Requirements:

• Bachelor's degree

Experience Requirements:

• 1-4 years of work experience in consulting or business development

• Technical background in computer science and / or hands-on experience in software engineering

• Excellent written and verbal communication skills

• Demonstrated success in a competitive environment

• Highly self-motivated and ambitious in achieving goals

Other Requirements:

• Strong team player, but can work and execute independently

• Driven

• Hungry to learn and actively look for opportunities to contribute

• Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat

Responsibilities:

• Interface directly with clients to address their key business questions and needs

• Own and manage all aspects of client projects and delivery for Hive Data and Hive Predict; serve as the critical bridge between our clients and our product teams

• Execute and advise on innovative solutions for clients in all verticals, including media, retail, security, and industrials

• Problem solve when technical challenges arise to ensure smooth delivery of projects to clients

• Collaborate with machine learning and engineering teams in developing solutions that work for the client

Benefits:

• Night Allowance

• Medical Insurance

• Standard Leave Policy

• Food Allowance

Education Requirements:

• Any engineering degree (CS/IT, EE/ECE, ME & CE preferred)

• 0 to 2 years of experience (Ed-Tech industry preferred)

Experience Requirements:

• 0 to 2 years of experience (Ed-Tech industry preferred)

Responsibilities:

• Engage in professional and effective communication with website leads and registered users, utilizing the in-house portal and CRM platforms, through chat conversations to convert orders and drive business growth.

• Demonstrate multitasking abilities by efficiently managing and navigating multiple digital platforms simultaneously, ensuring seamless coordination and workflow.

• Implement growth strategies by proactively communicating with users, understanding their needs, and effectively addressing their requirements and problem statements.

• Employ active listening skills to grasp the precise demands and expectations of users, enabling prompt and accurate action to be taken.

• Handle incoming calls, emails, and chats, facilitating communication between users, tutors, team members, and subject matter experts on our portal, with the ultimate goal of ensuring the successful completion of every order

Benefits:

• Complete transparency on strategy, business metrics, key performance indicators, and major initiatives across the organization

• No micromanagement: Own up your work and be accountable without the need for close supervision.

• Great team: Work with a great team with diverse backgrounds from world-class organizations

• Personal growth: Design a personal learning plan and utilize organizational resources to achieve the goals.

• Best in class health and medical benefits

Experience Requirements:

• 2+ years of experience in any customer facing role OR any real evidence of customer empathy. Understanding of product principles is a bonus.

• By far the most important: excellent written communication skills. You should be able to understand, break down, and describe problems and solutions at length without needing to use ChatGPT.

• Open to working in a hybrid shift with an overlap in hours with US time zones.

• A sense of humor

Responsibilities:

• Help customers understand SocialPilot as a product.

• Understand the use-cases customers are trying to fulfill. Understand their workflows. Suggest workarounds where possible.

• Inform the product team about gaps in the product and potential ways to get better. Help them prioritize what you know is important for our target customers. Even make a fuss if that’s what it takes.

• Track product usage for our priority customers and intervene as needed.

• Be that person who connects the product, design, engineering and marketing teams with the customer

Benefits:

• Competitive salary

• Flexible work hours

• Work from home

• Full health insurance coverage

• Work with latest technologies

Education Requirements:

• Any Graduate (IT Preferred first)

• Master’s / Bachelor’s in computers applications is must

Experience Requirements:

• 7+ years

Other Requirements:

• Immediate Notice Period

Responsibilities:

• Very good English Communication, Leadership, and Interpersonal skills

• Managing customer Success team and engaging with customer for techno-commercial discussions

• Experience with the global service delivery model

• Engaging with customer for provisioning IT based services and solutions

Benefits:

• Health Insurance

• Vision Insurance

• Dental Insurance

• Life Insurance

• AD&D Insurance

Benefits:

• Health Insurance

• Vision Insurance

• Dental Insurance

• Life Insurance

• AD&D Insurance