Responsibilities:

• Contribute to the development of the product roadmap for the academic internet platform, encompassing the design of academic reading and writing tools and the creation of innovative approaches.

• Take charge of designing product interaction prototypes, developing interaction designs, preparing prototype documentation, and actively participating in the formulation of design specifications.

• Compose comprehensive product requirement documents, assume accountability for product direction and usability, and conduct thorough performance evaluation and analysis.

• Implement ongoing enhancements to user functionality and experience by leveraging feedback from end-users (Consumer and Business) and market demands. Gain insights into user pain points and identify opportunities within the realm of efficiency tools.

Benefits:

• A competitive salary based on your experience.

• Above the market stock options—we give generous equity rewards to employees who buy into our mission and think long-term.

• We will invest in what you need to be at your best—whether it’s a standing desk, an ergonomic chair, or continuing education.

• The chance to tackle the most interesting and impactful problems and build everything from zero to one—there’s absolutely no boredom!

Experience Requirements:

• Proficient in React / Typescript with 6+ years of experience

• Extensive experience with collaborative editor tools or similar productivity tools

• Experience with CI/CD pipelines

• Familiar with CRDT and Yjs

Other Requirements:

• Plus: experience with Rust / Go / C++

• Plus: experience with backend development

• You are mission-driven. You are a great team player and a self-starter. You dream big, start small, and move fast.

• You are passionate about AppFlowy and open-source.

• Great communication skills. We work asynchronously by default.

Responsibilities:

• You’ll be building features from scratch and have full ownership over the whole process.

• You’ll wear many hats and jump between frontend, backend, product, operations and developer advocate.

• You’ll write high quality and well-documented code.

• You’ll perform code reviews and collaborate with others in the wider community.

• You’ll receive feedback from the best developers from all over the world.You’ll become an expert on collaborative software and a leader in open source.

Benefits:

• Great pay and perks

• Opportunity toward great career progression

• Learn from some of the world’s best across all fields

Experience Requirements:

• 3-5+ Years’ experience with PHP and Node.js

• 2+ Years experience with Laravel (features, architectural design patterns and middleware)

• Previous experience developing SaaS platforms on AWS or Azure.

• Knowledge of modern development principles and best practices (Object Oriented Programming, Design Patterns, SOLID Principles, unit testing, continuous integration and deployment)

• Release & Configuration management practices, git and CI/CD.

Other Requirements:

• Experience in testing and test frameworks.

• Experience in designing database schemas

• Experience with large databases, preferably Cassandra/MySQL

• Experience with NOSQL databases and related implementations

• Experience with Elastic Search

• Previous experience with BitBucket and GIT

• Bonus if you have Chatbot/ Machine learning/ Natural Language Processing/ Python coding experience

Responsibilities:

• Passionate about working with and learning new technology

• Someone who has strong business logic.

• Loves Programming and challenging the status Quo.

• Someone who enjoys collaboration, knowledge sharing, supporting and helping.

• Positive attitude and passionate, help grow the business and foster the right engineering culture.

Benefits:

• Great pay and perks

• Opportunity toward great career progression

• Learn from some of the world’s best across all fields

Education Requirements:

• MSc or BSc in computer science, engineering or a related technical discipline (or equivalent), preferred

Experience Requirements:

• Demonstrated experience with Natural Language technologies and engines (SPACY,NTLK is a plus).

• Knowledge about NLP processes (Entity Recognition, Parsing)

• Experience with Data Mining and Text Mining (Structured and unstructured data).

• Familiarity with Semantic Technologies.

• Experience in Python development and open source ML/math toolkits such as scikit-learn,TF, MLlib, NumPy

Other Requirements:

• Written and oral communication skills in English.

• Knowledge about OWL, RDF, SPARQL, semantic repositories

• Knowledge about Ontology management and construction, reusing freely available ontologies.

• Knowledge about other NLP toolkits (Stanford NLP, CoreNLP, OpenNLP,gensim, NLTK,…)

• Knowledge on Speech Recognition.

• Experience with Java EE, Spring and Maven.

• Experience with implementation of REST APIs

Responsibilities:

• Design and implement strategies for search engines in natural language.

• Analyze and implement strategies for data extraction.

• Build, train and refine NLP models customized for specific clients and scenarios.

• Perform comprehensive testing and QA on the NLP modules.

• Provide NLP support for English (Bahasa Indonesia/ Chinese is a plus)

Benefits:

• Great pay and perks

• Opportunity toward great career progression

• Learn from some of the world’s best across all fields

Responsibilities:

• Be able to design a bot conversation and chat dialogues

• Design conversational flow using appropriate prototyping tools

• Expand on creative ideas and copywriting that drive good chatbot engagement

• Analyse user inputs and train chatbot to improve engagement

• Prepare to test bot thoroughly for a perfect user experience

Benefits:

• Great pay and perks

• Opportunity toward great career progression

• Learn from some of the world’s best across all fields

Education Requirements:

• Bachelors in Computer/Electronics/Electrical Engineering or Computer Science; Advanced degree in related area preferred

Experience Requirements:

• 2-5years total experience in IT systems development with a focus on digital (web) platforms

• Experience in developing applications using PHP, Laravel, AngularJS, jQuery, Node.js, Python

• Demonstrated success evaluating and adopting emerging technologies

• Experience with Artificial Intelligence, machine learning & NLP is a plus

• Experience with project management tools like JIRA, Asana

Other Requirements:

• Ability to work well under pressure in a fast pace startup environment

• Demonstrated ability to understand complex telecommunications network system architecture and come up with system solutions to resolve complex business problems

Responsibilities:

• Support Lead developer with architectural design and development of the chatbot platform ensuring high performance, solid reliability, string resilience, low latency and high flexibility.

• Work closely with product management/leadership teams to design and build new features and insightful metrics focused on making top class user experience

• Build tools and drive system improvements to make it easier for customer and app teams to adopt and use the platform

Benefits:

• Great pay and perks

• Opportunity toward great career progression

• Learn from some of the world’s best across all fields

Experience Requirements:

• Relevant experience of selling enterprise software solutions, ideally business applications gained within a major software vendor.

• Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.

• Demonstrable track record of sales over achievement.

• Credibility at all levels and evidence of building strong relationships internally and with the customer.

• Bachelors Degree of equivalent preferred.

Other Requirements:

• Experience selling to strategic accounts

Responsibilities:

• You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.

• You will be identifying customer’s business goals and marketing objectives, do research and preparing sales pitch deck.

• You will be analyzing performance of the chat analytics, derive metrics, providing insights and recommendations to optimize the chatbot/ virtual assistant to ensure KPI is met.

• Territory identification and research, to formalise a go to market territory strategy and create qualified target account list within 30 days.

• Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence.

Benefits:

• Great pay and perks

• Opportunity toward great career progression

• Learn from some of the world’s best across all fields

Experience Requirements:

• 3-5 years of professional experience designing and shipping excellent products

• A strong portfolio that showcases your work, provides detail of your role on projects, and shows examples of functional designs and/or projects that you have contributed to from start to finish

• Experience leading human-centered interaction design activities, e.g. research, information architecture, task flows, wireframes and understanding of latest UX patterns.

• A professional portfolio demonstrating both visual and interaction design experience. Strong visual design background, e.g. color, composition, typography and shape.

• Hands on experience with one or more design tools e.g Sketch, Invision, Adobe Creative Suite etc.

Other Requirements:

• Experience designing for mobile apps, web, accessibility, and analytics

• Passionate curiosity regarding emerging trends in innovation and enthusiasm for using the design process to make businesses more effective, relevant and successful.

• Knowledge of HTML, CSS, JavaScript, and modern JS libraries/frameworks for creating data-intensive applications

• Knowledge of SaaS/PaaS (Cloud Computing), relational databases and web technologies

• Strong verbal and written communication skills as well as excellent presentation skills

• Self-motivated, a good communicator, and able to balance quality deliverables with tight deadlines

Responsibilities:

• Work with cross-functional teams of AI Research, Marketers, and Engineers

• Present design solutions to partners and company executives, defend design decisions and incorporate feedback into the design cycle

• Directly work with users to conduct user research, understand customer empathy and build design assets in the form of prototypes, concept sketches or high-fidelity mockups.

• You will be creating user interface designs that are intuitive, beautiful and provide tremendous value to the end users.

• You will be leading the UI/UX around the product design and will work in close collaboration with your awesome team members.

Benefits:

• Great pay and perks

• Opportunity toward great career progression

• Learn from some of the world’s best across all fields

Experience Requirements:

• Demonstrated ability to self-plan, carry out and report on activities based on a set of provided objectives.

• A proven track record in at least one other significant career role with client-facing experience for handling account activities or project management

• High level of presentation skills and confidently able to present materials for sales meetings with ability to identify opportunities and progress discussions

• Familiar with user flow diagram and good understanding of UX design

• Strong practical knowledge of MS Office, particularly Excel and PowerPoint

Other Requirements:

• People skills – will be expected to lead account management activities, work with internal personnel and with Director-level clients on a regular basis

• Experience in Marketing/ CRM SaaS Technology

Responsibilities:

• Develop in depth understanding of the sectors to refine the proposition to the client/prospect and feedback into the product roadmap

• Deliver proactive account management by providing business solutions to clients. Identify, progress and report on new commercial opportunities.

• Generate sales leads through attending industry events, working with telesales, outbound marketing activity and other techniques.

• Present products and services to clients and prospects, specializing in the Messaging, A.I, Marketing and Social CRM core offerings.

• Fully understand the client’s business objectives in order to develop optimised conversational user-journey; provide creative ideas and conceptualising them into a brief that is easily understood by both client and internal tech team.

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor’s of Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)

Other Requirements:

• Highly organised with ability to multi-task and prioritise effectively

• Self-driven and proactive

• Excellent communication and interpersonal skills, both verbal and written

• Patient and active listener

• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge

• Detail oriented with a problem-solving attitude

• Excellent product knowledge

• Passion for customer experience

• Ability to work in an innovative and fast-paced environment whilst delivering to deadlines

Responsibilities:

• Develop and foster an excellent customer experience across Luminance’s comprehensive product suite

• Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product

• Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes

• Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements

• Work closely with customers to establish proactive deployment, transition, and user adoption strategies.

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)

Other Requirements:

• Excellent interpersonal and communication skills, both verbal and written

• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge

• Highly-detail oriented with a problem-solving attitude

• Ability to work in an innovative and fast-paced environment whilst delivering to deadlines

• Organised with excellent time management skills with an ability to prioritise effectively

• Prior experience in eDiscovery is desirable but not essential

Responsibilities:

• Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review

• Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects

• Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value

• Be a trusted adviser and authority on the product to the prospect during the Proof of Value

• Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or master’s degree from a Top 200 Global University, with a GPA of 3.5 or above (US) or 2:1 or above

Other Requirements:

• Motivated self-starter with a focus on over-quota performance

• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge

• Excellent customer facing and communication skills

• Right to work in the UK, USA, Singapore or Spain

• European languages (particularly French, German, Spanish, Italian, Portuguese and Dutch) are desirable, but not essential

Responsibilities:

• Prospect accounts and pitch for new business

• Oversee and grow the Luminance’s relationships with our large international client base

• Own specific client relationships

• Understand the client’s business and develop strategies and processes to increase the use of Luminance within each organisation

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor’s or master’s degree with a GPA of 3.5 or above (US) or 2:1 and above

Experience Requirements:

• 2+ years of recent experience leading enterprise or commercial/mid-market sales reps in a fast-paced environment.

• 5+ years of full-cycle, B2B sales experience; a successful track record of winning new business at the enterprise and strategic level.

• Demonstrated success in forecasting, territory account mapping, research and planning and running discovery meetings for key/strategic accounts

Other Requirements:

• Excellent communication skills; the ideal candidate will be a natural, confident and articulate storyteller with the ability to articulate complex ideas and engage varied audiences with ease.

• Ability to work autonomously while also collaborating with multi-disciplined teams

Responsibilities:

• Leadership - Provide coaching, guidance, and professional development opportunities to individual AEs; assist in recruiting, staffing, and onboarding activities to grow and maintain a high-performing team.

• Sales Planning - Identify market opportunities, competitive landscape, and customer needs to drive sales growth.

• Process Management - Collaborate with internal teams to ensure seamless execution and delivery of Luminance's technology; identify gaps and propose ongoing process improvements to enhance efficiency.

• Forecasting and Reporting - Provide accurate sales forecasts, pipeline reports, and other sales-related metrics to senior management. Continuously monitor and analyse sales performance, making necessary adjustments to achieve targets

Education Requirements:

• Bachelor’s degree or above in computer science, information systems, business, or related field

Experience Requirements:

• Minimum 5 years of working experience in customer service or technical consultancy

Other Requirements:

• Proven ability to solve problems creatively

• Strong familiarity with project management software tools, methodologies, and best practices

• Obtained working experience with either consultant or contractor

• Excellent analytical skills

• Strong interpersonal skills and extremely resourceful

• Proven ability to complete projects according to outlined scope, budget, and timeline

• Familiar with contract management and negotiation

• Industrial knowledge (e.g., ICT, mechanical and electrical, facility) in data centre

• Fast learner in new technologies (e.g., AI, digital twin, big data, etc)

• Singapore PR and citizen

Responsibilities:

• Build and lead all aspects of project works streams

• Lead the delivery team throughout the engagement, occasionally in collaboration with services partners

• Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials

• Work with the Sales Account Team, partners, and customers to understand the customer and the engagement, including challenges, partners, issues, and value being delivered

• Develop relevant pricing and market access strategy

Education Requirements:

• Diploma or above in computer science, information systems, or related engineering field

Experience Requirements:

• Minimum 1 year of working experience in quality assurance or front-end testing

Other Requirements:

• Familiarity with HTML, CSS, and JavaScript, with the ability to understand and manipulate the front-end code for testing purpose

• Excellent analytical and problem solving skills, with the ability to identify and address the issues proactively

• Detailed-oriented with strong passion for quality and user experience

• Eagerness to learn more advanced skills including automated testing tools and frameworks

• Experience with automated testing tools such as Selenium, Cypress or similar frameworks

• Knowledge of JavaScript framework such as React or Angular is a plus

• Singapore PR and citizen

Responsibilities:

• Develop and execute detailed test plans to validate the functionality and appearance of front-end components, ensuring they align with design and performance expectations

• Conduct a mix of manual and automated testing, with an emphasis on manual testing to keep up with the fast paced release of features

• Analyze test results and work with developers to troubleshoot issues, identify root causes and suggest improvements

• Diagnose, document, and collaborate with other developers to resolve front-end issues efficiently

Education Requirements:

• BSc/BA in Business administration or relevant field

Experience Requirements:

• 3-5 years’ experiences as an HR Generalist

Other Requirements:

• Good knowledge of general HR policies, procedures and employment/labour laws in Singapore

• Excellent communication and people skills

• Past experience with high tech industry is preferred

• Additional HR training will be a plus

Responsibilities:

• Administer compensation and benefit plans

• Implement the talent acquisition and recruitment processes

• Conduct employee onboarding and help organize training & development initiatives

• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise

• Promote HR programs to create an efficient and conflict-free workplace

Education Requirements:

• Bachelor's degree in Computer Science, related technical discipline, or equivalent practical experience

Experience Requirements:

• At least 1 years of experience with JavaScript, familiar with concepts like asynchronous programming

Other Requirements:

• Proficiency in more than one commonly used backend programming language (Java, Go or Python, etc.)

• Proficiency in containerization techniques such as Docker

• Experience in building large-scale web applications and optimizing the system performance in a fast-paced team environment

• Familiarity with quality assurance techniques such as A/B testing

• Familiarity with data analytics tech stacks, such as sklearn, PyTorch or TensorFlow

Responsibilities:

• Work with System Architect and Project Manager, to build enterprise-level data center management and data analytics services while effectively supporting product decisions and growth strategies

• Move fast and react quickly to customers' needs, while maintaining a high engineering standard

• Work with other Backend and Frontend Engineers to deliver product features

• Pay extra attention to engineering quality and service quality to satisfy the needs of enterprise customers

Education Requirements:

• Bachelor/Master’s degree from a recognised university

Other Requirements:

• Familiar with Python-based web-crawling frameworks, such as scrapy

• Familiar with database programming and management, such as using MySQL, MangoDB, etc

• Familiar with utilizing DL models, including LSTM, CNN, Transformer, for natural language inference

• Familiar with building web applications with web frameworks such as Flask, Django

• Fluent spoken and written English

Responsibilities:

• Employ automated text mining on public and private sources of information

• Apply feature engineering to extract relevant features from the raw data

• Create a benchmark dataset for business applications

• Utilize Deep Learning, Natural Language Processing, and Knowledge Graph for data analysis

• Train, test, validate, and optimize the DL model

Education Requirements:

• Bachelor’s degree in Computer Science, related technical discipline, or equivalent practical experience

Experience Requirements:

• At least 1 years of experience with JavaScript, familiar with concepts like asynchronous programming

Other Requirements:

• Proficiency in more than one commonly used backend programming language (Java, Go or Python, etc.)

• Proficiency in containerisation techniques such as Docker

• Experience in building large-scale web applications and optimizing the system performance in a fast-paced team environment

• Familiarity with quality assurance techniques such as A/B testing

• Familiarity with data analytics tech stacks, such as sklearn, PyTorch or TensorFlow

Responsibilities:

• Work with System Architect and Project Manager, to build enterprise-level data center management and data analytics services while effectively supporting product decisions and growth strategies

• Move fast and react quickly to customers' needs, while maintaining a high engineering standard

• Work with other Backend and Frontend Engineers to deliver product features

• Pay extra attention to engineering quality and service quality to satisfy the needs of enterprise customers

Education Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field

Experience Requirements:

• Proven experience in software system deployment, testing, and maintenance

Other Requirements:

• Experience with programming and scripting languages, such as Python and Bash

• Familiarity with DevOps practices and tools

• Experience with system monitoring and performance testing tools

• Experience with cloud platforms such as AWS and containerization technologies like Kubernetes (k8s)

• Knowledge in IoT or digital twins will be a plus

• Excellent problem-solving and troubleshooting skills

• Strong communication and collaboration skills

Responsibilities:

• Deploy and test software systems to ensure functionality and quality

• Develop and maintain system documentation and test cases

• Collaborate with the development team to integrate software components

• Troubleshoot and resolve system issues

• Conduct system performance and reliability testing