Luminance

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or Master's degree in a scientific or analytical discipline with a 2:1 or above (UK) or GPA of 3.5 or above (US)

Other Requirements:

• Excellent interpersonal and communication skills, both verbal and written

• Desire to work in a customer-facing role

• Highly-detail oriented with a problem-solving attitude

• Organised with excellent time management skills with an ability to prioritise effectively

• Experience with customer-facing activities is desirable, but not essential

• Prior experience of eDiscovery is desirable, not but essential

Responsibilities:

• Managing customer problems from start to finish and maintaining customer relationships throughout the whole support process

• Responsible for communicating with the customer and answering their query, whether that is responding directly on simple issues or bringing in a Technical Specialist to assist further

• Having a comprehensive understanding of the product

• Understanding the individual use cases and needs of each customer

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor's or Master's degree with a GPA of 3.5 or above from a Top 200 Global University

Other Requirements:

• Ability to discuss and critically analyse current global economic and political affairs

• Excellent communication, written and time management skills

• Motivated self-starter who is ready to make a real impact in a fast-growing company

• A problem solver who can think creatively and laterally

Responsibilities:

• Write and produce sales and marketing materials such as brochures, case studies, white papers, and presentations

• Plan and run events and conferences in the USA and Canada

• Liaise with offices abroad to coordinate marketing materials, manage logistics and execute global strategy

• Create press releases, blog posts, awards entries and website content

• Work closely with the sales team to generate leadsWork closely with the account management team to communicate with existing customersManage social media accounts and strategy

Benefits:

• Competitive salary

• Comprehensive private healthcare

• Modern offices that are located in the heart of London, Cambridge and New York

• 'Superstar' employees unlock an additional 2 days holiday for that year, vouchers for their team and the ability to "work from anywhere" for two weeks of the year

• Paid one month sabbatical after three years' employmentEnhanced maternity and paternity payApple Mac laptopHybrid working

Education Requirements:

• Bachelor’s or master’s degree with a GPA of 3.5 or above (US) or 2:1 and above

Experience Requirements:

• 2+ years of recent experience leading enterprise or commercial/mid-market sales reps in a fast-paced environment.

• 5+ years of full-cycle, B2B sales experience; a successful track record of winning new business at the enterprise and strategic level.

• Demonstrated success in forecasting, territory account mapping, research and planning and running discovery meetings for key/strategic accounts

Other Requirements:

• Excellent communication skills; the ideal candidate will be a natural, confident and articulate storyteller with the ability to articulate complex ideas and engage varied audiences with ease.

• Ability to work autonomously while also collaborating with multi-disciplined teams

Responsibilities:

• Leadership - Provide coaching, guidance, and professional development opportunities to individual AEs; assist in recruiting, staffing, and onboarding activities to grow and maintain a high-performing team.

• Sales Planning - Identify market opportunities, competitive landscape, and customer needs to drive sales growth.

• Process Management - Collaborate with internal teams to ensure seamless execution and delivery of Luminance's technology; identify gaps and propose ongoing process improvements to enhance efficiency.

• Forecasting and Reporting - Provide accurate sales forecasts, pipeline reports, and other sales-related metrics to senior management. Continuously monitor and analyse sales performance, making necessary adjustments to achieve targets