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Customer Success Manager
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Benefits:
A competitive salary + stock options in our fast-growing Series D startup
Hybrid working environment
100% Medical, Dental & Vision
401k Plan
Paid parental leave 25 days of annual leave + Public holidays + paid sick leave Fun culture with regular socials A generous referral scheme A brand new computer + monitor
Responsibilities:
Build and nurture strong relationships with key stakeholders to drive retention and growth
Conduct discovery with customers to understand business objectives and uncover new use cases
Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia
Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows.
Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes Ensure ROI and value is communicated and understood by the customer Proactively monitor customer health, including potential risks to renewals and expansion opportunities Own commercial conversations and all aspects of the renewal process Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues
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Senior Commercial Counsel
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Benefits:
You will be compensated well with a competitive base salary + stock options.
You get 25 days of annual leave
You will join an established company culture with regular socials and company retreats.
You can participate in a generous referral scheme.
Huge opportunity for a career defining role as we go from a series D scale-up with strong PMF to the next phase of growth.
Experience Requirements:
6+ years of post-qualification experience working on different kinds of commercial transactions (e.g., strategic alliance, SaaS, IP licensing, software licensing, product resale, and distribution, working with contractors, outsourcing, facilities, etc.), including with large enterprise companies, companies in regulated industries (e.g., financial services, healthcare, etc.), government, and edu companies.
Experience working in an in-house legal department, ideally in the tech sector.
Responsibilities:
Drafting, reviewing, and negotiating a variety of commercial agreements to support sales, partnerships, and our purchase of software and services from vendors. Your primary focus will be on our service agreements, software licenses, data processing agreements, and NDAs. We’ll ask you to draw from the experience you’ve gained from supporting hundreds or thousands of commercial transactions to help define business terms and structure deals in an optimal way.
Advising on a variety of areas ranging from intellectual property, data privacy, data security, software licensing agreements, and go-to-market strategy.
Providing input on processes, policies, and playbooks to help scale the organization and make our team more effective and efficient.
Providing effective advice by staying up-to-date on relevant industry, commercial, open source, IP, privacy, employment, and other laws, regulations, and developments.
Developing the company’s knowledge in areas of special interest, including intellectual property, data protection, financial services, healthcare, and other regulatory matters. Operating independently and providing practical, decisive guidance to our business teams that balances business objectives with legal risk, taking into account our company policies and negotiation positions.
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Field Marketing Manager - US
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Experience Requirements:
Knowledge of HubSpot/SFDC.
3-5 years of marketing experience, preferably in B2B marketing including specific experience with multi-touch campaigns, ABM campaign, events, demand generation, and multi-channel.
Responsibilities:
Develop integrated field and ABM programs, mapping audience-centric themes to target audiences throughout the buying cycle to achieve pipeline creation and revenue goals for specific customer segments.
Work closely with our sales and customer success team and forge strong communication and processes between teams.
Execute regional field marketing campaigns including, but not limited to trade shows, owned events, user conferences, webinars, and other lead generation activities.
Plan and execute an ABM marketing strategy with other marketing team members working cross functionally.
Continuously measure, manage and appropriately adjust campaign effectiveness: lead generation performance; lead conversion ratios; sales cycle conversions. Expand and adapt that strategy based on learnings and analysis of sales and marketing data—both internally collected and available industry standards. Travel between events you will be organizing and possible to travel to our London office. It's essential that you're open and willing to travel as and when required.
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Lead Writer
Synthesia is the #1 AI Video Communications Platform. Create professional videos from text with AI avatars and voices in 140+ languages. Used by 50,000+ teams, it saves time and budget.
Benefits:
A competitive salary + stock options in our fast-growing Series D startup
Hybrid working environment or remote-friendly
100% Medical, Dental & Vision
401k Plan
Paid parental leave 25 days of annual leave + Public holidays + paid sick leave Fun culture with regular socials A generous referral scheme A brand new computer + monitor
Experience Requirements:
You’ve worked in B2B SaaS: you know the ins and outs of B2B SaaS and have seen how messaging evolves as companies scale.
Responsibilities:
Develop and own the brand’s voice: create and maintain a consistent tone of voice across all channels, from marketing campaigns to internal communications.
Write website copy and sales materials: write clear landing pages, one-pagers, pitch decks, and other sales collateral that communicate our value simply and effectively.
Write scripts for videos: create scripts that explain complex ideas in simple terms while keeping audiences engaged.
Mentor the team: help others align with the brand’s voice and improve their writing to ensure consistency across the company.
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Senior Data Engineer
ODS.AI is a community platform for ML competitions, data science events, and learning tracks.
Experience Requirements:
Senior
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Gen AI Engineer
ODS.AI is a community platform for ML competitions, data science events, and learning tracks.
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Customer Success Manager
Forethought is an AI platform transforming customer service. It offers Solve, Triage, Assist, and Discover to streamline CX, maximize ROI, and improve agent productivity and customer retention.
Education Requirements:
BA/BS degree or equivalent experience.
Experience Requirements:
A minimum of 5 years in customer-facing roles in SaaS, with at least 3 years of experience in technical consulting, technical account management, or solutions engineering.
Ideally, you have experience with AI/Machine Learning/NLP technologies and are familiar with Helpdesks and CRMS like Zendesk, Salesforce, Kustomer, and others.
Responsibilities:
Technical Product Enablement: Provide technical guidance to customers on our AI solutions, including demonstrating capabilities, advising on best practices, and helping customers integrate and maximize value.
Solution Delivery & Scoping: Lead scoping sessions with customers to collect business requirements and work cross-functionally to ensure the delivery of the right technical solutions.
Collaborative Leadership: Collaborate closely with internal teams (Sales, Implementation, Engineering, Product) to ensure smooth execution of customer solutions, from pre-sales to deployment.
Thought Leadership: Become a trusted advisor, sharing knowledge and best practices to promote AI adoption and usage.
Customer Advocate: Champion customer needs within Forethought, ensuring that customer feedback directly influences our product and service strategies.
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Founding Growth Lead - US office
Quench is a workplace AI assistant connecting to your internal tools so teams can search, chat and get precise answers from your company knowledge in seconds. It offers enterprise-grade security.
Benefits:
Share Option!
Flexible working!
Annual Leave!
Annual off-site
Purpose driven!
Experience Requirements:
5+ years of experience in sales, business development, or growth roles, ideally in SaaS, AI, or technology-driven sectors, with a track record of exceeding revenue targets.
Responsibilities:
Source, drive and build a robust sales pipeline through proactive prospecting, outreach, and networking in new markets, targeting key accounts and high-value leads.
Establish and nurture strategic partnerships with potential clients, channel partners, and industry influencers to accelerate business growth and market penetration.
Lead the charge in identifying new market opportunities and ideal customer accounts, craft go-to-market strategies and execute plans to expand our presence across the U.S.
Lead and manage the full sales cycle from lead generation to closing, ensuring consistent progress, forecasting, and achieving monthly/quarterly revenue targets.
Work with Customer Success Lead to cultivate long-term relationships with clients, ensuring satisfaction, repeat business, and continuous value creation through consultative selling and tailored solutions.
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Graphic Designer
A website with a set of tools for digital marketing, web pages and design. Offers various free professional web and marketing tools.
Education Requirements:
Bachelor’s degree in Graphic Design or related field.
Experience Requirements:
Minimum of three years of graphic design experience, with a preference for those who have worked in an agency or fashion environment.
Demonstrable proficiency in multi-channel design, including but not limited to email campaigns, paid advertising, and social media content.
Responsibilities:
Develop visually compelling, contemporary designs for a range of channels, ensuring adherence to brand consistency while maintaining each brand’s unique identity.
Collaborate with interdisciplinary teams to comprehend project requirements and produce innovative design solutions.
Efficiently manage and prioritize concurrent projects, ensuring deadlines are met without compromising on the quality of output.
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Account Executive (Second Sales Hire)
Letterdrop helps sales teams attract warm leads and close pipeline gaps by creating and distributing thought leadership content sourced from sales calls. It integrates with popular CRM and sales engagement tools.
Experience Requirements:
1+ years
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Data Engineer
AnthologyAI provides ethically sourced consumer data and AI-driven insights for businesses across various industries to understand consumer behavior and predict market trends.
Benefits:
Health & Commuter Benefits
Flexible PTO
Education Requirements:
Degree within Computer Science, Data Engineering, or a related field.
Experience Requirements:
2-3 years of industry experience developing ETL (Data processing pipeline) to integrate large volumes of data from various sources with a variety of database technologies.
Experience setting up and managing large data pipelines
Other Requirements:
Are you ready to work (hybrid) out of our downtown Manhattan office 3 days a week (Tuesday-Thursday)? (no relocation benefits)
Do you require any form of visa sponsorship or immigration support? (Includes new or transfer H1, O1, PERM, F1-OPT, STEM extensions, etc.)
Responsibilities:
Work within the Data Science team to implement various data pipelines for our end-to-end solutions.
Provide active input into the design of our data product offerings portfolio and our data dissemination framework.
Integrate the right tools and methods for data enhancement, data quality, data obfuscation, privacy measurement and enhancement.
Implement data security and access controls throughout the data pipeline.
Develop actionable tools for monitoring the health of implemented pipelines and identify and fix issues in real-time.
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Data Scientist
AnthologyAI provides ethically sourced consumer data and AI-driven insights for businesses across various industries to understand consumer behavior and predict market trends.
Benefits:
Health & Commuter Benefits
Flexible PTO
Education Requirements:
Degree within Computer Science, Data Engineering, or a related field.
Experience Requirements:
2-4+ years of industry experience in applying AI/ML, preferably on well-known consumer data products or services.
Hands-on experience in delivering production-ready code (Python, Java, etc.)
Hands-on experience using modern big data pipelines (AWS, Google Cloud, Snowflake)
AI/ML models, Natural language process (NLP) and data mining experience
Other Requirements:
Are you ready to work (hybrid) out of our downtown Manhattan office 3 days a week (Tuesday-Thursday)? (no relocation benefits)
Do you require any form of visa sponsorship or immigration support? (Includes new or transfer H1, O1, PERM, F1-OPT, STEM extensions, etc.)
Responsibilities:
Process, cleanse, and verify the integrity of data used for downstream analytics products
Apply advanced machine learning, graph analytics, data mining, statistical methods, algorithms, and time series models to vast amounts of user data to derive insights based on the knowledge graph (ontology)
Participate in strategic planning and be responsible for the team roadmap and its execution.
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AI Trainer (AI Training Specialist)
OopsBusted is an AI tool that helps you discover if your partner is using dating apps. It uses advanced AI to scan dating platforms and provide profile screenshots while prioritizing user privacy.
Benefits:
Remote-First Culture
Cutting-Edge Technology
Growth Opportunities
Team Collaboration
Mission-Driven Work
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Computer Vision Engineer
OopsBusted is an AI tool that helps you discover if your partner is using dating apps. It uses advanced AI to scan dating platforms and provide profile screenshots while prioritizing user privacy.
Benefits:
Remote-First Culture
Cutting-Edge Technology
Growth Opportunities
Team Collaboration
Mission-Driven Work
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AI Image Recognition Specialist
OopsBusted is an AI tool that helps you discover if your partner is using dating apps. It uses advanced AI to scan dating platforms and provide profile screenshots while prioritizing user privacy.
Benefits:
Remote-First Culture
Cutting-Edge Technology
Growth Opportunities
Team Collaboration
Mission-Driven Work
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Deep Learning Engineer (Vision)
OopsBusted is an AI tool that helps you discover if your partner is using dating apps. It uses advanced AI to scan dating platforms and provide profile screenshots while prioritizing user privacy.
Benefits:
Remote-First Culture
Cutting-Edge Technology
Growth Opportunities
Team Collaboration
Mission-Driven Work
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AI Vision Scientist
OopsBusted is an AI tool that helps you discover if your partner is using dating apps. It uses advanced AI to scan dating platforms and provide profile screenshots while prioritizing user privacy.
Benefits:
Remote-First Culture
Cutting-Edge Technology
Growth Opportunities
Team Collaboration
Mission-Driven Work
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AI Product Manager
OopsBusted is an AI tool that helps you discover if your partner is using dating apps. It uses advanced AI to scan dating platforms and provide profile screenshots while prioritizing user privacy.
Benefits:
Remote-First Culture
Cutting-Edge Technology
Growth Opportunities
Team Collaboration
Mission-Driven Work
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AI Data Engineer
OopsBusted is an AI tool that helps you discover if your partner is using dating apps. It uses advanced AI to scan dating platforms and provide profile screenshots while prioritizing user privacy.
Benefits:
Remote-First Culture
Cutting-Edge Technology
Growth Opportunities
Team Collaboration
Mission-Driven Work
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