Experience Requirements:

• 3+ years of experience in customer success, account management, or client-facing roles in a fast-paced, high-growth tech company — ideally in SaaS or legal tech.

Responsibilities:

• Build strong relationships with users — from paralegals to managing partners

• Lead onboarding and training sessions to ensure successful adoption

• Be the first line of support when issues arise — and coordinate resolution with engineering

• Proactively check in with accounts to uncover pain points, usage gaps, and upsell opportunities

Experience Requirements:

• 5+ years of experience in customer success, account management, or client-facing roles in a fast-paced, high-growth tech company — ideally in SaaS or legal tech.

Responsibilities:

• Build strong relationships with users — from paralegals to managing partners

• Lead onboarding and training sessions to ensure successful adoption

• Be the first line of support when issues arise — and coordinate resolution with engineering

• Proactively check in with accounts to uncover pain points, usage gaps, and upsell opportunities

Experience Requirements:

• 3+ years of experience in a technical customer-facing role — maybe as a solutions engineer, product specialist, or technical account manager — ideally at a fast-growing startup.

Responsibilities:

• Work closely with customers to understand their workflows and goals

• Co-design implementation plans and iterate based on usage and feedback

• Help define and execute rollouts of new features, integrations, and upgrades

• Represent the voice of the customer internally, surfacing patterns and opportunities

Experience Requirements:

• 3+ years of experience in solutions engineering, sales engineering, or technical customer-facing roles at a fast-paced B2B SaaS company.

Responsibilities:

• Own the technical relationship with prospects during evaluation and early implementation

• Run discovery sessions and collaborate on tailored deployment plans

• Deliver high-impact demos, pilots, and proofs of concept

• Answer technical questions around architecture, integration, and security

Experience Requirements:

• 5+ years of experience in solutions engineering, sales engineering, or technical customer-facing roles at a fast-paced B2B SaaS company.

Responsibilities:

• Own the technical relationship with prospects during evaluation and early implementation

• Run discovery sessions and collaborate on tailored deployment plans

• Deliver high-impact demos, pilots, and proofs of concept

• Answer technical questions around architecture, integration, and security

Experience Requirements:

• Some background or experience in the legal industry (or are excited to learn about it)

• Experience with different aspects of go-to-market: taking sales calls, lead generation, blog and social media content, live events, etc.

Responsibilities:

• Executing outbound strategies to generate new opportunities

• Taking and closing sales calls

• Creating marketing and sales enablement content

• Planning and attending conferences and dinners

• Lending a hand wherever needed, eg. with operations or recruiting

Responsibilities:

• Lead Mechanical Engineering workstreams for electromechanical sensor integration onto wearable hardware, ensuring all mechanical aspects of development, performance and reliability are met ensuring program success.

• Work across a full technology and product development cycle to deliver robust mechanical designs from concept to production.

• Partner with cross-functional researchers and engineers develop wearable architectures for AR/VR interaction.

• Engage with Contract Manufacturers and Joint Development Manufacturers to produce high-quality devices meeting yield and specification targets.

Responsibilities:

• Contribute to the development of complex subsystems, own the development of moderately complex subsystems, or own the development of simple systems under the direction of a technical lead

• Design schematics, evaluate components, direct board layout, conduct design reviews and draft design documentations

• Manage bring up and debug, support manufacturing and assembly build

• Collaborate in a team environment and work across engineering disciplines to develop systems and manage trade offs across electronics, mechanics, sensors, haptics, firmware and software

• Evaluate vendor reference design and transform these into custom solutions which meet product and form factor constraints

Benefits:

• Flexible Time Off

• Parental Leave

• Health Benefits

• Supplemental Benefits

• 401(k) Savings: Save for and invest in your future using our Guideline 401(k) retirement savings program.

Experience Requirements:

• 5 or more years of experience as a Project Manager or Program Manager

• Experience delivering value to customers

• Strong written and verbal communication skills

• Experience managing concurrent teams, work-streams or projects

Responsibilities:

• Work hand-in-hand with commercial, product, and engineering leadership to plan and coordinate technology roadmaps and releases

• Coordinate the activities of multiple cross-functional teams towards a shared vision

• Oversee the entire project lifecycle from initiation to delivery, identifying and remediating risks while addressing blockers ensuring operational efficiency

• Operate as the ‘go-between’ for commercial, business, and technology - translating requirements into actionable deliverables to meet customer needs

• Manage a portfolio of projects with a keen understanding of dependencies, timing, and sequencing

Benefits:

• Medical insurance

Education Requirements:

• BFA or BA in graphic design, advertising, or relevant field

Experience Requirements:

• 3+ Years experience in a graphic design role

Responsibilities:

• designing and developing visual assets across all advertising channels such as print materials, point of sales merchandising, email design, SMS design, and both static and animated social ads.

Benefits:

• Competitive salary

• Generous stock package

• 100% employer-covered medical, dental, and vision for you and any dependents

• Dedicated workspace in a beautiful new building in Williamsburg, Brooklyn

Responsibilities:

• Building advanced rich text editing features.

• Working on sync and offline first features using data structures such as CRDTs.

• Building multiplayer features for collaborative editing.

• Building LLM based writing features that span all levels in the stack.

Education Requirements:

• Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.

Experience Requirements:

• 7+ years of progressive experience in sales, including leadership roles, with a proven track record of scaling teams and driving revenue growth.

Responsibilities:

• Design and implement a modern GTM sales process, playbooks, benchmarks, and associated reporting

• Define sales goals, establish KPIs, and lead the team to consistently achieve and exceed targets.

• Collaborate with leadership on go-to-market strategies, pricing, and product positioning.

• Recruit, train, and mentor a team of Full Cycle Account Executives and other sales professionals, ensuring continuous development and engagement.

• Foster a collaborative and results-driven culture, promoting accountability and excellence at every level.

Benefits:

• Medical insurance

• Vision insurance

• Dental insurance

• 401(k)

• Paid maternity leave / Paid paternity leave

Experience Requirements:

• Extensive experience in backend development, with a focus on problem-solving and architecting scalable, maintainable solutions.

• Mastery of Python and ORM frameworks, including SQLAlchemy.

• Experience with cloud providers (preferably AWS) and designing high-performance cloud-based systems.

Responsibilities:

• Architect and develop high-performance, scalable, and maintainable backend systems using Python, SQLAlchemy, and AWS.

• Break down complex features into manageable tasks and guide the team in their execution.

• Drive innovation by exploring and evaluating new technologies and methodologies to enhance our tech stack.

Benefits:

• Medical insurance

• Vision insurance

• Dental insurance

• 401(k)

• Paid maternity leave / Paid paternity leave

Education Requirements:

• Bachelor’s degree preferred in business, accounting, finance, or similar.

Experience Requirements:

• Minimum seven (7) years’ experience in progressive accounting or FP&A, especially related to SaaS or technology businesses.

Responsibilities:

• Oversee and manage all accounting functions, including general ledger, revenue recognition, accounts payable, accounts receivable, and payroll or commissions, while ensuring GAAP compliance.

• Assist in preparation of monthly, quarterly, and annual financial statements for internal and external stakeholders.

• Implement and maintain robust financial controls and policies to ensure accuracy and compliance.

Experience Requirements:

• 6+ years

Experience Requirements:

• 7+ years of experience in business development, strategic partnerships, or a similar role

• 2 + years of proven experience in building and managing successful partnerships in the Ad-tech industry

Other Requirements:

• Proven experience in high growth companies in the space with demonstrated results accelerating business w/GL/Met - strong advantage

• Strong expertise in performance marketing

• Analytical mindset with the ability to assess and optimize partnership performance.

• Experience working in a fast-paced, high-growth environment.

• Strong network of industry contacts and relationships.

• Ability to think strategically while executing operationally.

• Excellent communication and relationship-building skills

• The position requires 25% travel.

Responsibilities:

• Build, maintain, and grow strategic relationships with partners such as Meta and Google.

• Identify and evaluate potential strategic partners aligned with business goals.

• Develop and execute partnership strategies to drive mutual growth and value.

• Negotiate and manage partnership agreements, ensuring clear terms and successful execution.

Benefits:

• Competitive salary and equity packages

• Health, dental, and vision insurance plans

• 401k plan

• Unlimited PTO

• Fun global offsites!

Education Requirements:

• PhD in Computer Science, Mathematics, Statistics, Linguistics or other quantitative field.

Experience Requirements:

• Publications at leading AI conferences, journals or workshops, such as NeurIPS, ICML, EMNLP, ACL, AAAI.

• Experience conducting empirical NLP research in an academic or industry research lab.

• Knowledge and understanding of state-of-the-art machine learning concepts, with a focus on NLP and search architectures.

• Experience training language models in applied or research settings.

• Experience working and communicating cross functionally in a team environment.

Other Requirements:

• Have good character, integrity and respect for others.

Responsibilities:

• Lead a team of Research and ML engineers to conduct research experiments and translate findings to applied AI features in the product.

• Solve challenging, open ended problems in AI evaluation research.

• Work closely with the CTO to set and drive research vision for the company.

• Scope and drive research projects, including experiment design, timelines for research deliverables, results analysis.

• Synthesize literature on AI evaluation and LLM development.

Benefits:

• Competitive salary and equity packages

• Health, dental, and vision insurance plans

• 401k plan

• Unlimited PTO

• Fun global offsites!

Education Requirements:

• BS/MS in Computer Science, Mathematics, Statistics, or other quantitative field; PhD preferred

Experience Requirements:

• Knowledge and understanding of state-of-the-art machine learning concepts, with a focus on NLP.

• Familiarity with transformer-based architectures, attention mechanisms, evaluation metrics and benchmarks

• Experience training language models in applied or research settings.

• Deep familiarity with pytorch and ML tooling such as job schedulers, the Hugging Face transformers library, and Weights & Biases.

• Experience conducting AI research in an academic or industry research lab.

Other Requirements:

• Have good character, integrity and respect for others!

Responsibilities:

• Develop state-of-the-art systems for AI evaluation.

• Train language models for novel use cases, such as evaluating whether content is engaging, hallucinatory, age appropriate, or contains PII.

• Evaluate whether language models are aligned with human preferences.

• Collect high quality, novel datasets for classification and generative tasks, through synthetic data augmentation techniques and publicly available datasets.

• Conduct novel research on red teaming language models.

Benefits:

• Competitive salary and equity packages

• Health, dental, and vision insurance plans

• 401(k) plan

• Unlimited PTO

• Fun global offsites!

Experience Requirements:

• Publications at leading AI conferences, journals or workshops, such as NeurIPS, ICML, EMNLP, ACL, AAAI.

• Experience conducting empirical NLP research in an academic or industry research lab.

• Knowledge and understanding of state-of-the-art machine learning concepts, with a focus on NLP.

• Experience training language models in applied or research settings.

• Experience working and communicating cross functionally in a team environment.

Other Requirements:

• Have good character, integrity and respect for others.

Responsibilities:

• Develop state-of-the-art systems for AI evaluation.

• Conduct novel research on redteaming language models, automated evaluation and alignment.

• Scope out and lead research projects, including experiment design, timelines for research deliverables, understanding results.

• Develop processes for high quality research, including dataset collection, model training, benchmarking and inference.

• Experiment with latest technologies and proactively suggest experiments and improvements to research and ML systems.