Inkeep
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About
Inkeep is an AI-powered tool that enhances self-serve and support experiences. It provides an AI assistant for users to find information across various content sources, including docs, help centers, websites, and community forums. For support teams, Inkeep offers a copilot that drafts answers, summarizes conversations, and turns resolved tickets into FAQs. It also analyzes content gaps to identify areas needing improvement. Inkeep integrates with various platforms and offers features like auto-replies and ticket labeling. Pricing plans include a Growth plan and an Enterprise plan with customized options.
Platform
Features
• ticket routing and labeling
• content gap analysis
• self-serve support
• integrations with various platforms (zendesk, salesforce, hubspot, intercom, helpscout, slack, discord)
• faq generation from tickets
• auto-reply automation
• support copilot for teams
• ai-powered search and chat
Pricing Plans
Growth
$600.00 / monthly• Unlimited public sources
• AI assistant for your users
• Chat and search UI components
• Slack & Discord bots
• AI reports on content gaps
• Automated content syncs
Enterprise
Unknown Price• Everything in the growth plan
• Private sources (support tickets, Slack)
• Copilot for support team
• Auto-reply automations
• Intelligent support form
• Turn support tickets into FAQs
• Data controls and SLAs
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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