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Salesforce Administrator
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Experience Requirements:
Typically, 3–6 years of experience working as a Salesforce Administrator
Other Requirements:
Solid grasp of core Salesforce functionality including Flows and validation rules
Salesforce Administrator certification is preferred but not required
Clear and straightforward communicator
Responsibilities:
Own day-to-day Salesforce administration (users, permissions, layouts)
Review existing workflows, validation rules, and automations
Support and improve sales and pipeline processes
Design, build, and improve Salesforce Flows and approval processes
Help maintain data quality through regular clean-ups
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Graphic Designer - Intern
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Experience Requirements:
0-1 year of graphic design experience (freshers welcome!)
Other Requirements:
A strong portfolio showcasing creative skills
Proficiency in Adobe Creative Suite and Figma
Solid understanding of design principles, typography, and color theory
Animation or video editing skills are a bonus
Responsibilities:
Own SHIELD's graphic design process from concept to execution
Design visual assets including social media creatives, banners, and infographics
Maintain and elevate SHIELD's visual identity and brand consistency
Educate team members on how to properly use brand assets
Collaborate cross-functionally with marketing, product, and UX/UI teams
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Senior Software Engineer (Backend)
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Education Requirements:
Degree in Computer Science, Software Engineering, Information Technology or related fields
Experience Requirements:
Minimum 4 years of experience in back-end web development
Other Requirements:
Strong Computer Science knowledge in algorithms and data structures
Experience in MySQL, MongoDB and other relational/NoSQL databases
Expert in distributed systems design and architecture
Willingness to work on Go programming language
Proficient in setting monitoring tools and crisis management
Responsibilities:
Design and code using GO language to enhance availability and scalability
Work with internal team to explore and create new design / architectures
Conduct and participate in code and design reviews
Work alongside the internal team for service capacity and demand planning
Work alongside with product team to define and prototype feature specifications
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Senior Software Engineer (Frontend)
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Education Requirements:
Minimum Bachelor Degree in Computer Science, Computer Engineer or related fields
Experience Requirements:
Minimum 4 years of experience
Other Requirements:
Experience working with and presenting summaries of large datasets
Experience working with React and frontend frameworks
Working experience with large, complex Enterprise dashboards is a plus
Comfortable working on frontend and backend tasks is a plus
Responsibilities:
Design and build a dashboard that communicates security insights
Design, construct and maintain client-facing and internal web assets
Collaborate with internal teams to create wireframes, prototypes, and mockups
Collaborate with internal teams to constantly develop, monitor and optimize our web assets
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Technical Program Manager
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Experience Requirements:
Minimum 3 years of experience in relevant industries
Other Requirements:
Proven experience delivering software across Product and Engineering teams
Clear and structured communicator
Comfortable running focused meetings and driving follow-through
Responsibilities:
Drive execution of the product roadmap from planning through release
Maintain accurate, up-to-date project tracking in tools such as Jira, Linear or Asana
Own day-to-day Engineering workflows
Act as the primary coordinator for annual SOC 2 and ISO 27001 renewals
Support third-party vendor reviews and internal risk tracking
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Risk Analyst
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Education Requirements:
Minimum Bachelor’s Degree in Computer Science, Data Sciences, Statistics, Mathematics, or other related fields
Experience Requirements:
1 – 3 years of experience as a hands-on analyst with risk knowledge
Other Requirements:
Working experience in handling large-scale unstructured data
Experience in using business intelligence tools such as Microsoft Excel, Tableau, and Qlik Sense
Experience in SQL or other data handling tools a bonus
Responsibilities:
Handle end to end process from data analysis to presenting recommended actions
Monitor any new or existing implementations relating to risk
Timely response to alerts for any risk related escalations
Deep dive investigation on potential issues such as changes to clients’ metrics
Optimize fraud detection by identifying emerging fraud trends
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Personal Assistant
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Experience Requirements:
Minimum 5 years in an administrative role
Other Requirements:
Excellent written and verbal communication skills
Strong work ethics
Ability to adapt and work in a fast-paced and high-growth environment
Responsibilities:
Manage professional and personal scheduling for CEO across time zones
Arrange and manage travel logistics and activities
Manage emails, messages and correspondence
Handle expenses, documentations, reminders, and personal logistics
Liaise with internal teams and external stakeholders
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Marketing Executive
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Experience Requirements:
Demonstrated content writing or marketing experience is a bonus
Other Requirements:
Exceptional written skills
A flair for language, communication, and ability to simplify complex concepts
Excellent organizational capacity
Responsibilities:
Write and produce case studies, blogs, website copy, and white papers
Help the events team with event-related content and collateral
Work with the PR team to draft and develop press releases and bylines
Work with SEO & SEM team on digital and web-related content
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Software Engineer (ML/AI)
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Education Requirements:
Bachelor’s Degree in Computer Science or a related field
Other Requirements:
Proficiency in Python or Go (Golang)
Experience working with Relational Databases (e.g., MySQL, PostgreSQL)
Familiarity with version control systems (e.g., Git)
Familiarity with Large Language Model (LLM) APIs or AI frameworks is a plus
Responsibilities:
Develop and maintain proactive systems leveraging Machine Learning and AI
Enhance and maintain existing AI-based and alert-based systems
Research and prototype new methods for proactive fraud detection
Explore and integrate new data signals to improve accuracy
Conduct comprehensive testing to ensure system reliability
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Finance Manager
Stop automated fraud and reduce user friction with real-time device intelligence that identifies persistent threats without requiring personal identifiable information.
Education Requirements:
Minimum Bachelor’s degree in Finance, Accounting or related field
Experience Requirements:
Minimum 5 years of relevant work experience in B2B Software / SaaS / payments
Other Requirements:
Excellent analytical ability and Excel skills
Meticulous and having a keen eye for details
Excellent written and verbal communication skills
Responsibilities:
Manage full-spectrum of management finance and accounting functions
Prepare and ensure accurate and timely Financial and Management Reporting
Work on savings targets alignment, tracking, and reporting
Drive financial analysis on sourcing and procurement initiatives
Review key processes to drive process improvements
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Staff Engineer, Core Infrastructure
Automate complex workflows and unify siloed business data with an AI-native assistant that executes tasks in over 100 languages across your entire enterprise.
Benefits:
Fully paid medical, dental, and vision coverage
Short-term disability, long-term disability, and life insurance
Unlimited PTO
16 weeks paid parental leave
401(k) program
Responsibilities:
Solve problems
Collaborate across departments
Shape the future of AI for millions of employees
Build agentic AI
Build better work experiences
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Senior Engineering Manager, Core Platform
Automate complex workflows and unify siloed business data with an AI-native assistant that executes tasks in over 100 languages across your entire enterprise.
Benefits:
Fully paid medical, dental, and vision coverage
Short-term disability, long-term disability, and life insurance
Unlimited PTO
16 weeks paid parental leave
401(k) program
Responsibilities:
Solve problems
Collaborate across departments
Shape the future of AI for millions of employees
Build agentic AI
Build better work experiences
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Engineering Manager, Site Reliability
Automate complex workflows and unify siloed business data with an AI-native assistant that executes tasks in over 100 languages across your entire enterprise.
Benefits:
Fully paid medical, dental, and vision coverage
Short-term disability, long-term disability, and life insurance
Unlimited PTO
16 weeks paid parental leave
401(k) program
Responsibilities:
Solve problems
Collaborate across departments
Shape the future of AI for millions of employees
Build agentic AI
Build better work experiences
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GTM recruiter
Automate complex customer service workflows and reduce operational costs by up to 60% with an agentic AI platform that deploys autonomous, multi-modal agents.
Benefits:
Collaborative, innovative, and inclusive culture
Competitive compensation and benefits
Opportunities for global exposure and career advancement
Flexible work environment
Work with a global leader in Conversational AI
Experience Requirements:
4-8 years of experience in recruiting
Strong focus on GTM roles (Sales, Marketing, Customer Success, and Partnerships)
Proven track record of hiring in US and/or international markets
Expertise in sourcing passive candidates and building diverse talent pipelines
Other Requirements:
Strong interpersonal and communication skills
Familiarity with Applicant Tracking Systems (ATS) and recruitment tools like LinkedIn Recruiter
Ability to adapt to changing priorities and thrive in an agile environment
Responsibilities:
Manage the full-cycle recruitment process for GTM roles
Identify and engage top talent through various channels
Partner with hiring managers and leadership teams to understand hiring needs
Deliver an exceptional candidate experience
Stay updated on global hiring trends and compensation benchmarks
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Security Engineer
Automate complex customer service workflows and reduce operational costs by up to 60% with an agentic AI platform that deploys autonomous, multi-modal agents.
Education Requirements:
Relevant coursework or certifications (e.g., CEH, OSCP, CRTP, CompTIA Security+)
Experience Requirements:
1+ Years of experience in Information Security
Familiarity with vulnerability assessment and penetration testing (VAPT) tools
Basic experience with scripting languages (e.g., Python, Bash) for automation tasks
Knowledge of security practices for AI/ML, including model vulnerability and data privacy for LLMs
Other Requirements:
Experience or participation in bug bounty programs or Capture the Flag (CTF) competitions
Responsibilities:
Assist in monitoring and analyzing security alerts and incidents
Conduct basic VAPT and report findings to the security team
Research and stay updated on the latest cybersecurity threats and tools
Collaborate with cross-functional teams to support security audits
Document incident response procedures and other critical processes
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Senior Devops Engineer
Compass is an AI-powered sales incentive and commission management software that automates payouts, gamifies sales, and provides real-time performance tracking.
Education Requirements:
Bachelor's or Master’s degree in Computer Science, Engineering, or a related field
Certifications like AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or Certified Information Systems Security Professional (CISSP) are a plus
Experience Requirements:
Minimum 5 years of experience in DevOps, SRE, or infrastructure engineering
Proven experience with on-premise infrastructure management as well as public cloud platforms (AWS, GCP, Azure)
Proficient in scripting languages like Bash, Python, or Go
Hands-on experience with CI/CD tools like Jenkins, GitLab CI/CD, ArgoCD, or CircleCI
Solid understanding of networking, firewalls, VPNs, and load balancing in both cloud and on-prem contexts
Other Requirements:
Experience with hybrid workload orchestrators (e.g., Anthos, Azure Arc)
Knowledge of observability best practices and tools like Open Telemetry
Familiarity with policy-as-code tools like OPA/Gatekeeper or HashiCorp Sentinel
Responsibilities:
Design, build, and maintain scalable and resilient CI/CD pipelines for on-prem, cloud (AWS/Azure/GCP), and hybrid environments
Implement and manage infrastructure-as-code (IaC) using tools such as Terraform, Ansible, or Pulumi
Oversee container orchestration and deployment using Docker, Kubernetes, and other relevant platforms
Lead configuration and monitoring of infrastructure with Prometheus, Grafana, ELK Stack, or similar tools
Implement security best practices in infrastructure and deployment pipelines (DevSecOps)
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Senior Manager Finance
Compass is an AI-powered sales incentive and commission management software that automates payouts, gamifies sales, and provides real-time performance tracking.
Education Requirements:
Chartered Accountants
MBA from top university
Experience Requirements:
5-7 Years
4-5 years of Corporate experience
Other Requirements:
MIS reporting & annual plans management
Good in Accounting Standards - Gaap and IndAS
Good understanding of direct and Indirect taxation
Good in Tally,ERP
Excellent MS office skills
Responsibilities:
Ensuring accounting as per Indian Accounting Standards, Schedule III of Companies Act and Management Accounting
Book closure, preparation of financial statements and MIS
Analysis and preparation of data for payment & filing returns of GST, TDS, PT, EPF etc.
Compliance of Company law, Customs, FEMA, RBI, International taxations, MSME regulations
Inter branch/ business segments and Promoters/ Directors a/c reconciliation
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IT Admin / Network Admin
Compass is an AI-powered sales incentive and commission management software that automates payouts, gamifies sales, and provides real-time performance tracking.
Education Requirements:
BSc/BA/BE, or a related discipline with relevant experience.
Professional System administration / IT certifications in Linux, Microsoft, or other network-related fields are a plus
Experience Requirements:
3-6 years - Network administration, or system administration experience
Good experience in handling Google Workspace, VPN, Firewall, AD etc
Good experience in handling IT support vendors
Prior experience of working on ISMS, GDPR & SOC 2 guidelines of IT Infra and security
Other Requirements:
Strong communication, organizational, problem-solving, and time-management skills
Ability to work independently and apply analytical skills
Familiarity with various operating systems and platforms
A proven track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Responsibilities:
Provide desktop support to the employees and manage the IT helpdesk
Install and configure software, VPN, Endpoint security, Active directory, and hardware.
Manage network, Set up accounts and workstations
Troubleshoot hardware and software issues and outages
Apply operating system updates and configuration changes.
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Marketing Manager ( US Shift)
Compass is an AI-powered sales incentive and commission management software that automates payouts, gamifies sales, and provides real-time performance tracking.
Benefits:
Competitive salary and benefits
A collaborative, inclusive, and innovative work environment
Career development and growth opportunities
Flexible work arrangements and work-life balance
Experience Requirements:
5+ years of experience in marketing, with at least 2 years in a management role
Previous experience in B2B or B2C marketing is a plus
Experience in [specific industry, if applicable] or a similar field, with a strong understanding of the US market dynamics
Solid understanding of digital marketing channels, including SEO/SEM, paid media, social media, and content marketing
Hands-on experience with Google Analytics, marketing automation tools (HubSpot, Marketo, etc.), and CRM systems (Salesforce)
Other Requirements:
Strong ability to analyze data, identify trends, and make data-driven decisions
Experience with performance tracking and reporting
Excellent copywriting and content creation skills for blogs, email campaigns, social media, and more
Strong organizational and project management skills with the ability to handle multiple campaigns and deadlines
Excellent communication skills, both written and verbal, with the ability to work collaboratively across teams
Responsibilities:
Develop and implement marketing strategies to increase brand visibility, market share, and customer acquisition in the US market
Plan, execute, and optimize marketing campaigns across multiple channels (digital, social media, content marketing, email, events, etc.) to generate leads, increase engagement, and drive conversions
Lead efforts to position and differentiate our brand within the competitive US market, ensuring our message resonates with target audiences
Conduct market research to understand customer needs, competitor activities, and industry trends
Oversee digital marketing efforts, including SEO/SEM, paid media, social media, and content marketing, to increase traffic, engagement, and conversions
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Product Manager
Compass is an AI-powered sales incentive and commission management software that automates payouts, gamifies sales, and provides real-time performance tracking.
Experience Requirements:
3-6 years of total experience in a product role or with combination of either technology or design
Hands-on experience working as a developer or designer within an organization is essential
Experience as a founder or co-founder, regardless of the company size, will be given preference
Other Requirements:
Strong ownership mentality with the ability to drive projects independently, from ideation to execution
A strategic thinker with attention to detail and a passion for building exceptional products
Responsibilities:
Own and manage the entire product feature lifecycle, from ideation to deployment
Collaborate closely with cross-functional teams, including design, engineering, and stakeholders, to ensure timely and high-quality delivery of product features
Develop deep expertise in customer needs and align features to provide impactful solutions
Gather, analyze, and act on feedback from internal and external sources to continuously improve product functionality
Take responsibility for driving feature execution from the front—hands-on involvement is a must
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