Education Requirements:

• Bachelor’s Degree or above, preferably in disciplines related to business, linguistics, or data

Experience Requirements:

• 2+ years of experience in the technology industry, preferably in AI companies with speech recognition technologies

Other Requirements:

• Open to dealing with new languages and markets beyond Hong Kong such as ASEAN and Taiwan

• Able to work with language consultants who specialize in different languages

• Self-motivated to deliver good quality work

• Goal-driven, dependable, resilient, responsive, and flexible

• Have the mentality and ability to follow things through

• Have a good sense of milestones and deadlines and have the ability to meet them

• Self-starter who is proactive and energetic

• Open-minded and easy-going. Good at teamwork

• Enjoy proactive and timely communication

• Enjoy learning and growth

• Fluent in English and Chinese (either Mandarin or Cantonese). Proficiency in other languages is a plus

Responsibilities:

• From 0 to 1, conduct data research and find ways to deliver data for new markets and languages

• Conduct cross-team collaboration to fulfill their data needs and provide data insights

• Collaborate with the Product team to ensure that our products are ready for new languages and new markets

• Support the R&D team by providing relevant data for AI models and proactively coming up with ways to iteratively source new data

• Support the Customer Success team and the BD team to fulfill client projects and enable the clients/partners to release data to us

Education Requirements:

• Bachelor’s Degree or above in relevant disciplines such as Software Engineering, Information Systems, Computer Science, Statistics, Data Analytics, Business, or Finance

Experience Requirements:

• 2+ years of experience in product management or consultancy, preferably in a B2B AI software company

• More experienced applicants are highly welcomed

• Less experienced applicants who are fast learners and highly motivated will also be considered

Other Requirements:

• Fluent in English, Mandarin, and Cantonese. Proficiency in other languages is a plus

• Excellent communication, documentation writing, and presentation skills

• Detailed-oriented with strong problem-solving and analytical skills

• Good planning and execution abilities

• Good sense of prioritization and able to work effectively in a multitasking situation

• Good commercial sense

• Able to differentiate between product requirements and project requirements

• Able to work both independently and collaboratively with colleagues in different teams and office locations

• Able to work effectively in a fast-paced and dynamic environment

• Goal-driven, responsible, resilient, responsive and reliable

• Have the mentality and ability to follow things through

• Have a good sense of milestones and deadlines and have the ability to meet them

• Self-starter who is proactive and energetic

• Fast learner who is open to new things and not afraid of learning new things

• Open-minded and easy-going. Good at teamwork

• Enjoy proactive and timely communication

• Self-motivated to create value for others and pursue product quality and innovation

Responsibilities:

• Systematically evaluate feature requests / use cases from stakeholders and proactively initiate new feature ideas / use cases. Then, transform them into product requirements, ensuring that the requirements are aligned with customer needs and business goals

• Provide clear and reader-friendly product requirement documentation with user acceptance test cases to ensure product deliverables will meet the requirements

• Work closely with relevant parties (such as engineers, designers, consultants) throughout the product development process to ensure that the product is delivered on time with good quality. Provide judgement based on the good senses of product UX/UI, business, and technical perspectives

• Conduct UAT to ensure the quality of the deliverables

• Create and maintain product documentation, including user manuals, technical specifications, and release notes

Experience Requirements:

• 5 to 7 years in Customer Success / Account Management in B2B SaaS, including at least 3 years managing US or international enterprise/mid-market accounts from India.

• Has owned a retention or NRR number and can evidence results (gross retention, NRR, expansion revenue).

• Has built or rebuilt a CS function or a major CS process at an early-stage company or new business unit.

• Deep familiarity with conversational AI, CX/support software or contact-centre platforms.

• Comfortable in executive rooms: has run QBRs and escalations with VP/C-level stakeholders.

Other Requirements:

• Bangalore-based or willing to relocate; in-office.

• Legally eligible to work in India; no visa sponsorship.

• Available for US/EU-overlapping hours several days a week.

• Valid passport; some international travel to strategic customers and events.

Responsibilities:

• Design and run the Auralis customer lifecycle: pilot success plans, go-live methodology, adoption playbooks, health scoring, renewal playbooks, and expansion triggers.

• Own the strategic account book across the US, DACH, ANZ and India.

• Set and hit net revenue retention, gross retention and expansion targets; report weekly to the CEO.

• Define metrics promised to customers and build reporting that proves them.

• Build the CS tooling and process in the CRM; hire, onboard and coach CSMs.

Experience Requirements:

• 3 to 5 years in Customer Success, Account Management or Implementation at a B2B SaaS company.

• Has managed international (US/EU) customers from India, including running QBRs and handling escalations across time zones.

• Has owned renewal and/or expansion targets and can show retention numbers.

Other Requirements:

• Hands-on with a technical product: comfortable configuring workflows, reading integration logs, explaining AI behaviour.

• Excellent written and spoken English; structured, calm communicator.

• Bangalore-based or willing to relocate; in-office.

• Legally eligible to work in India; no visa sponsorship.

• Available for US-morning / EU-afternoon customer calls 2 to 3 days a week.

Responsibilities:

• Run onboarding and go-live for new customers and pilots: kickoff, knowledge/workflow ingestion, agent configuration review, launch.

• Own a book of accounts across US, Europe and India; run monthly/quarterly business reviews with defined outcome metrics.

• Drive adoption: identify low-usage accounts early, run enablement, and remove blockers with engineering.

• Own renewals and identify expansion (new channels, new departments, new agents).

• Manage escalations calmly and close the loop; maintain health scores in the CRM.

Experience Requirements:

• 5 to 7 years in B2B SaaS sales, with at least 3 years as a full-cycle closer selling to US or international customers from India.

• Multiple years of quota attainment, including at least one year over 100% with deal sizes ≥ $25k ACV.

• Has sold an AI, automation, CX/support, or CCaaS product, or a comparably technical product to operations/CX/IT buyers.

• Has built or materially rebuilt a sales process at an early-stage company.

• Experience selling through or alongside partners/channels.

Other Requirements:

• Executive-grade communication in English; comfortable presenting to C-level buyers.

• Bangalore-based or willing to relocate; in-office.

• Legally eligible to work in India; no visa sponsorship.

• Available to work US/EU-overlapping hours several days a week.

• Valid passport and willingness to travel internationally (roughly 4 to 8 weeks a year).

Responsibilities:

• Close the top of the pipeline: multi-stakeholder mid-market and lower-enterprise deals in the US, DACH, ANZ and India.

• Design the pilot-to-paid motion end to end: pilot scope templates, success criteria, commercial conversion triggers.

• Own the sales playbook: ICP definitions, discovery framework, demo flows, objection library, pricing and discount policy.

• Build and manage partner-sourced pipeline with system integrators, ERP/CRM consultancies and vertical software vendors.

• Recruit, onboard and coach AEs as the team grows; run deal reviews.

Experience Requirements:

• 3 to 5 years in a quota-carrying B2B SaaS closing role (AE, not SDR/BDR only): at least 2 years closing, not just sourcing.

• Demonstrated experience selling to US or other international customers from India.

• Track record: quota attainment history, average deal size, sales cycle length, logos.

Other Requirements:

• Comfortable running technical demos of an AI/automation product and scoping integrations.

• Fluent written and spoken English at a native-like level.

• Bangalore-based or willing to relocate; in-office.

• Legally eligible to work in India; no visa sponsorship.

• Available to work a shifted schedule 2 to 3 days a week for US-morning / EU-afternoon calls.

• Able to travel internationally on occasion (valid passport).

Responsibilities:

• Build and work your own pipeline in target niches via outbound sequences, partner intros, events and inbound follow-up.

• Run discovery and demos for CX, support and operations leaders in US/EU/APAC time zones.

• Scope and drive paid pilots to conversion.

• Manage a Pipedrive pipeline with accurate stages, next steps and forecast every week.

• Build vertical-specific talk tracks, objection handling and ROI narratives.

Education Requirements:

• Bachelor’s degree in Web Design, Computer Science, or a related field (or equivalent experience).

Experience Requirements:

• 2+ years of experience in UI/UX design and front-end development.

• Proven experience as a UI/UX Developer or similar role, with a strong portfolio demonstrating design and front-end skills.

• Proficiency in design tools such as Figma, Adobe XD, or Sketch.

• Strong coding skills in HTML5, CSS3, and JavaScript, with familiarity in frameworks such as Bootstrap or Tailwind CSS.

• Experience with JavaScript frameworks like React.js, Vue.js, or Angular.

Other Requirements:

• Deep understanding of responsive design, cross-browser compatibility, and mobile-first development.

• Knowledge of accessibility standards (WCAG) and SEO best practices.

• Experience with user research, A/B testing, and creating user personas.

• Strong attention to detail and ability to work in a fast-paced environment.

Responsibilities:

• Design and develop responsive, user-friendly web and mobile interfaces aligned with Auralis AI’s brand and objectives.

• Collaborate with product managers, designers, and developers to gather and analyze user requirements.

• Create wireframes, mockups, and prototypes to visualize ideas and iterate on designs.

• Develop front-end code using HTML, CSS, JavaScript, and frameworks such as React.js, Vue.js, or Angular.

• Ensure design consistency through the creation and maintenance of a design system.

Education Requirements:

• Final-year students or recent graduates in BBA, BCom, or related business programs.

Other Requirements:

• Excellent verbal and written communication skills.

• Strong interest in B2B sales, marketing, and client engagement.

• Self-motivated, detail-oriented, and a strong team player.

Responsibilities:

• Identify and research potential clients and market segments across industries.

• Drive lead generation through email campaigns, LinkedIn outreach, and outbound initiatives.

• Support client presentations, product demos, and proposal creation.

• Collaborate with the marketing team to execute campaigns, events, and content strategies.

• Maintain CRM databases and track outreach activities and engagement metrics.

Education Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent experience).

Experience Requirements:

• 3+ years of experience as an HR professional (startup or fast-paced environment preferred).

• Strong understanding of HR functions, including recruitment, compliance, employee relations, and learning & development.

• Proven ability to design and implement HR policies and processes from the ground up.

• Experience with HR software and tools (HRIS, ATS, payroll systems).

Other Requirements:

• Excellent communication, interpersonal, and conflict-resolution skills.

• Strong organizational and problem-solving abilities with attention to detail.

• Ability to thrive in ambiguity and adapt quickly to changing priorities.

• Advanced proficiency in spoken and written English.

• Strong self-management skills and the ability to work independently.

Responsibilities:

• Lead end-to-end talent acquisition, including sourcing, interviewing, and onboarding.

• Build scalable HR policies, processes, and systems aligned with company culture and business needs.

• Manage employee engagement programs, recognition initiatives, and team-building activities.

• Partner with leadership on workforce planning, performance management, and organizational development.

• Ensure compliance with labor laws, employment regulations, and HR best practices.

Experience Requirements:

• 4–7 years of experience in RevOps, Data Engineering, Sales Engineering, or GTM Operations.

• Strong technical proficiency with CRMs (HubSpot/Salesforce), automation tools, APIs, and data infrastructure.

• Proven experience in data research, lead list building, and market segmentation.

Other Requirements:

• Strong analytical skills for turning raw data into actionable insights.

• Problem-solving mindset with the ability to identify inefficiencies and automate them.

• Excellent communication skills to collaborate with Sales, Marketing, and Product teams.

Responsibilities:

• Build and maintain target databases with high data quality for outreach.

• Research and curate prospect lists using a structured, logical approach.

• Integrate and automate GTM tools for maximum efficiency.

• Leverage data insights and AI to improve campaign targeting and conversion.

• Connect CRM, marketing automation, and customer success platforms into a unified GTM stack.

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience).

Experience Requirements:

• 2+ years of experience in a technical support, solutions engineering, or customer success role.

• Strong foundation in software troubleshooting, debugging, and problem resolution.

• Experience with APIs, integrations, and web technologies (JavaScript, RESTful APIs, etc.).

• Familiarity with cloud environments (AWS, GCP, or Azure).

• Experience with customer support tools (Zendesk, Intercom, Freshdesk, or similar).

Other Requirements:

• Excellent communication skills with the ability to explain complex concepts clearly to both technical and non-technical audiences.

• Strong organizational and multitasking skills with attention to detail.

• Ability to work independently with minimal supervision.

• Familiarity with Agile methodologies and tools like Jira or Trello.

Responsibilities:

• Serve as the first line of technical and product support for customers, addressing queries, troubleshooting issues, and providing timely resolutions.

• Partner with product and engineering teams to escalate and resolve complex technical challenges.

• Lead customer onboarding, ensuring smooth setup, configuration, and integration of Auralis AI products.

• Develop and maintain support documentation, FAQs, and knowledge base articles.

• Gather customer feedback and relay insights to product teams to influence the roadmap and feature enhancements.

Education Requirements:

• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field

Experience Requirements:

• 5+ years of experience in software engineering or technical program management

• Experience in software engineering includes Linux, Python, C++, ASR as well as knowledge of AI technologies

Other Requirements:

• Strong software and audio engineering skills

• Exceptional communication skills

• Demonstrated ability to lead cross-functional and cross-cultural teams

Responsibilities:

• Collaborate with top automakers to build relevant PoC and Demos

• Support Automoakers in integrating SoundHound’s Voice AI into vehicles

• Act as a go-to expert on SoundHound’s Voice AI technology stack

• Troubleshoot: gather data, replicate/resolve/escalate issues, test solutions

• File detailed tickets, escalate issues to engineering, and contribute to the refinement of our products

Experience Requirements:

• 3–5 years of experience in Data Analytics, Business Intelligence, Reporting, RevOps, or CS/Sales Ops

Other Requirements:

• Strong hands-on experience with BI/visualization tools — Power BI, Tableau, Looker, or similar

• Advanced proficiency in Excel/Google Sheets

• Working knowledge of SQL for querying and joining data from multiple sources

• Experience building or maintaining dashboards consolidating multiple data sources

• Comfort working with messy, real-world data

Responsibilities:

• Design, build, and continuously iterate a centralized CS command center/dashboard

• Build and maintain dashboards tailored to different audiences

• Ingest, clean, and merge data from multiple sources into unified, trustworthy datasets

• Define, track, and report on SLA/KPI frameworks across a multi-tier client portfolio

• Reduce manual reporting effort by building repeatable, automated report generation

Benefits:

• Competitive compensation package

• 100% Employer paid Medical cover for you and your loved ones

• Paid time off and paid holidays

• Equity in a rapidly growing company

• Referral bonuses

Experience Requirements:

• Experience with an emphasis on building systems of reasonable scale

• Familiarity with and experience in Go or Python

• Experience designing, implementing, debugging, scaling, and optimizing APIs, databases and pipelines as traffic grows to multi-TB scale

• Experience with infrastructure-as-code solutions (Pulumi, AWS) is a plus

• Experience in monitoring (Grafana) is a plus

Other Requirements:

• Experience in authentication (Auth0) is a plus

• Experience working with distributed teams across time zones

• Excellent communication skills (both written and verbal) in English

• Ability to work in an onsite environment

Responsibilities:

• Design and implementation of the APIs, databases and data pipelines

• Ensure the system can scale to the growing traffic, have full observability and drive down the cost

• Taking end-to-end responsibility over delivery of features, maintaining high SLA and debugging issues

• Supporting a broader front-end, edge-computing and ML team

Benefits:

• full medical, dental, and vision coverage

• wellness programs

• flexible time-off programs

• retirement programs

• stock option program

Education Requirements:

• Relevant coursework or certifications (e.g., CEH, OSCP, CRTP, CompTIA Security+)

Experience Requirements:

• 1+ Years of experience in Information Security

• Familiarity with vulnerability assessment and penetration testing (VAPT) tools

• Basic experience with scripting languages (e.g., Python, Bash)

• Knowledge of security practices for AI/ML

• Experience or participation in bug bounty programs or CTF competitions

Other Requirements:

• Familiarity with VAPT tools such as Burp Suite, Nessus, nmap, Metasploit, etc.

• Research and stay updated on the latest cybersecurity threats

Responsibilities:

• Assist in monitoring and analyzing security alerts and incidents

• Conduct basic VAPT and report findings

• Collaborate with cross-functional teams to support security audits

• Document incident response procedures

• Assist with the deployment and maintenance of security tools

Benefits:

• Competitive compensation and benefits

• Opportunities for global exposure

• Career advancement

• Flexible work environment

• Collaborative, innovative, and inclusive culture

Experience Requirements:

• 4-8 years of experience in recruiting

• Focus on GTM roles (Sales, Marketing, Customer Success, and Partnerships)

• Proven track record of hiring in US and/or international markets

• Expertise in sourcing passive candidates

• Building diverse talent pipelines

Other Requirements:

• Strong interpersonal and communication skills

• Familiarity with Applicant Tracking Systems (ATS)

• Ability to adapt to changing priorities

Responsibilities:

• Manage the full-cycle recruitment process for GTM roles

• Identify and engage top talent through various channels

• Partner with hiring managers and leadership teams

• Deliver an exceptional candidate experience

• Track and analyse recruitment metrics

Benefits:

• Career growth through mentoring Staff Engineers

• Strategic impact at Engineering Director level

• AI-powered productivity innovation

• Opportunity to drive company-wide technical vision

• Inclusive work culture

Experience Requirements:

• Typically 18+ years of industry experience in Software Engineering

• Focus on Developer Platforms, Infrastructure, or Core Tools

Other Requirements:

• Expertise in Go, Java, C/C++, Scala, or Python

• Consensus Builder and Cross-Functional Leader

• Experience architecting and scaling highly available Developer Platforms

Responsibilities:

• Define long-term technical vision for Developer Platform

• Pioneer integration of AI/ML to drive company productivity

• Drive significant improvements in engineering velocity and quality

• Apply domain expertise across CI/CD, Observability, and Cloud Infrastructure

• Take end-to-end ownership of complex, cross-cutting projects

Benefits:

• Work on cutting-edge cloud security infrastructure

• Mentorship from distinguished engineers

• Meaningful impact on enterprise data protection

• Exposure to industry-leading security practices

• Positive, learning-focused team culture

Education Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or related technical field

Experience Requirements:

• 10+ years of software development experience

• Significant focus on cloud platforms and infrastructure

Other Requirements:

• Proficiency in infrastructure-as-code tools like Terraform

• Experience with Kubernetes and Docker

• Proficiency in Go, Python, Java, or Rust

• Knowledge of zero-trust networking principles

Responsibilities:

• Design secure, scalable cloud infrastructure and platform services

• Implement secure CI/CD pipelines and infrastructure-as-code

• Perform threat modeling for cloud services

• Lead secure system design and cloud architecture decisions

• Coach and mentor junior team members

Benefits:

• Dedicated mentorship program

• Regular learning sessions and tech talks

• Encouragement to attend security conferences

• Access to latest development tools

• Supportive environment for growth

Education Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or related technical field

Experience Requirements:

• 6-10 years of software development experience

Other Requirements:

• Understanding of systems programming and distributed systems

• Proficiency in Java, Python, Go, or C++

• Passion for security and cryptography

Responsibilities:

• Design and write code for high-quality software systems

• Identify attack surfaces and harden Rubrik products

• Collaborate with product managers and architects on requirements

• Review code and design documents for security concerns

• Participate in team meetings and knowledge sharing