Glean
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About
Glean is a Work AI platform that helps users find, create, and automate anything. It offers features such as Workplace Search, an AI assistant, various apps, a prompt library, knowledge management tools, and work hub connectors. Glean is used by leading enterprises to improve workflows and productivity. The platform is designed to be secure and easily integrates with existing data sources. Glean's AI assistant helps find answers and generate content, while the prompt library automates tasks and workflows. The platform also allows users to build AI apps and agents. The company is backed by major venture capitalists and employs a team of experienced engineers from Google and Facebook. Glean has received numerous awards and recognitions for its innovative work in AI.
Platform
Task
Features
• prompt library
• ai assistant
• knowledge management
• apps
• connectors
• workplace search
• work hub
• work ai platform
Job Opportunities
Enterprise Customer Success Manager
Glean's Work AI platform uses AI to connect to all your data, helping you find, create, and automate anything.
Benefits:
Competitive compensation
Medical, Vision and Dental coverage
Flexible work environment and time-off policy
401k
Company events
Experience Requirements:
3 - 7 years in a similar role within an international / B2B SaaS company
Proven experience in Enterprise Customer Success, including track record of attaining targets
Proficiency with tooling such as CRM software, Slack, Zendesk, Metabase, Glean
Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders
Familiarity with Value Selling and ability to do deep discovery with customers
Other Requirements:
Detail-oriented mindset with a focus on continuous improvement and operational excellence
Live into our company values: Make it Better, Make it Together, Make it Customer Driven
Ability to travel periodically and be in the office regularly
Responsibilities:
Relationship Management
Onboarding and Adoption
Account Growth and Expansion
Performance Tracking
Show more details
Enterprise Customer Success Manager
Glean's Work AI platform uses AI to connect to all your data, helping you find, create, and automate anything.
Benefits:
Competitive compensation
Medical, Vision and Dental coverage
Flexible work environment and time-off policy
401k
Company events
Experience Requirements:
3 - 7 years in a similar role within an international / B2B SaaS company
Proven experience in Enterprise Customer Success, including track record of attaining targets
Proficiency with tooling such as CRM software, Slack, Zendesk, Metabase, Glean
Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders
Familiarity with Value Selling and ability to do deep discovery with customers
Other Requirements:
Detail-oriented mindset with a focus on continuous improvement and operational excellence
Live into our company values: Make it Better, Make it Together, Make it Customer Driven
Ability to travel periodically and be in the office regularly
Responsibilities:
Relationship Management
Onboarding and Adoption
Account Growth and Expansion
Performance Tracking
Show more details
Majors Customer Success Manager
Glean's Work AI platform uses AI to connect to all your data, helping you find, create, and automate anything.
Benefits:
Competitive compensation
Medical, Vision and Dental coverage
Flexible work environment and time-off policy
401k
Company events
Experience Requirements:
5-7 years+ in a similar role within a B2B SaaS company.
Proven experience working with larger enterprise customers, including a track record of attaining and exceeding targets
Interest in generative AI for knowledge workers at Enterprise scale
Proficiency with tooling such as CRM software, Slack, Zendesk, Metabase, Glean
Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders
Other Requirements:
Familiarity with Value Selling and ability to do deep discovery with customers
Demonstrated project management experience, including planning, execution, and stakeholder management
Detail-oriented mindset with a focus on continuous improvement and operational excellence. Curiosity and grit.
Live into our company values: Make it Better, Make it Together, Make it Customer Driven, and Make it Happen
Ability to travel periodically and be in the office regularly
Responsibilities:
Relationship Management
Onboarding and Adoption
Account Growth, Expansion, and Risk
Performance Tracking
Show more details
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